I bought business class tickets but the seats are exactly like economy with no comfort seats nor an empty seat next to me provided. Very poor, low quality airline.
I don't understand the concept of paying to get your personal luggage onboard and then asked to check it in.... either sell the space or don't, its a hassle to carry those all through the airport just to make a check in at the last minute.
The food was great and the service and attitude was amazing!!
It was a great experience. The only thing I would have changed was that the bathrooms were never cleaned and they got very dirty.
Old airplanes small seats expensive tickets, not as expected overall and not comfortable according to the price
It was an OK flight with below mediocre service by their flight attendants
Wasted a lot of time trying to find the CDG lounge - it was not next to the connecting flight gate like the Air France staff said.
My experience was good overall, the quality of the food really decreased! There used to be a choice between meat and fish now it’s between chicken and pasta! In the choices of entertainment meditation has been added which is very good. Soft chair workout to improve blood circulation and avoid phlebitis should be added.
The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.
Much better than the major US Carriers especially in Biz Class.
Have to offer water. Leg room and space is non existent
The seat was surprisingly comfortable and the crew was great.
The boarding was terrible. Confusing, long and with multiple checks.
One of our suitcases was missing at arrival. No news from the lost and found desk so far. As for 3 or 4 other passengers, they said it probably was missent at Orly airport. Hope it arrives. Not sure whether a compensation will occur if not found.
Stuck on the hot overcrowded bus on the tarmac without ac
Bonjour, J'ai été très très fortement déçue et en colère par mon dernier vol avec Transavia. Voici ce qui s'est passé : J'avais acheté un billet avec 50 kg en soute (dont uniquement 36kg utilisés). Au moment du dépôt des valises en soute, l'hôtesse m'a demandé si je voulais également mettre mon bagage cabine en soute. J'ai dit que je préfère le garder avec moi. Arrivée à la porte d'embarquement, un responsable vérifie les dimensions du bagage cabine des passagers. Un tiers était non conforme à la réglementation (dimensions non conformes), dont moi. J'avais déjà voyagé plusieurs fois avec transavia sans jamais avoir de problème avec cette même valise en cabine, mais c'est la première fois que je suis confrontée à ce problème. La conséquence est de payer 60 €. Le nombre de passagers non conformes étant trop grand et les réclamations devant grandissantes, le responsable a détourné sciemment l'attention pour que des disaines de personnes traversent, pour n'en garder que 4-5, qui n'auront pas trop de voix et sont obligés de payer. Je ne remets pas en cause la réglementation. Mes reproches sont les suivants : 1- Pourquoi au moment de mettre le bagage en soute l'hôtesse n'a t-elle pas prévenu sur ce sujet ? Il aurait suffit d'une seule phrase. Tout ceci pour nous laisser arriver jusqu'à l'embarquement avec l'expérience que les bagages sont en général non conformes car vos dimensions sont ridiculement plus petites que la norme internationale, et nous mettre sous pression avant la fin de l'embarquement sans pouvoir parler à un responsable et n'avoir plus le choix que de payer. 2- l'attitude du responsable et sa methode corrompue de faire taire les réclamations en permettant à certains de passer 3- le fait que j'avais encore droit à 14kg en plus des 10kg de la valise cabine et j'ai du payer 60€ pour que finalement ma valise aille en soute. Tout ceci est une manière de soutirer de l'argement indignement, sous forme de réglementation. Je vous conseille d'assumer d'augmenter vos prix au lieu de les répercuter par des escroqueries pareils, au moins nous serions prévenus. Ceci est une honte et vous semblez en être fiers. Merci et bravo.
Les espacement entre les sièges sont moins confortables pour les personnes de grande taille
Being on time rather than almost 3 hours late would be a start, and also, since it was known from a long time ago that the flight would be late, letting us know ahead so we don’t stay in a small hall at the airport would have been nice
Transit through Cairo was abysmal and I will never repeat this journey !!!
Être avertie SMS/mail du retard/changements d'horaire avant les 5min du décollage initial..
The crew were very hospitable and pleasant. The food was pretty good. Unfortunately, there was a flight delay of more than 2 hours. We're not sure why but it appeared to be outside the control of Turkish Airlines.
The food we received during the flight was excellent. The service was very friendly. Definitely the best value for the money when flying across the Atlantic.
I recently flew with Turkish Airlines, and I can confidently say it was one of the best travel experiences I’ve ever had. From the moment I boarded, the crew was incredibly attentive, warm, and professional. They went above and beyond to ensure everyone was comfortable and well taken care of throughout the flight. The highlight, however, was the food! I’ve flown with many airlines, but Turkish Airlines sets the bar incredibly high when it comes to in-flight dining. Every meal was fresh, flavorful, and beautifully presented. The variety of dishes, even on a long-haul flight, was impressive. It felt like dining at a high-end restaurant at 35,000 feet! The seats were comfortable, the entertainment options were great, and the overall atmosphere made the journey enjoyable. Turkish Airlines truly excels in combining luxury and hospitality. I wouldn’t hesitate to fly with them again—highly recommend!
One of the best flights I have been on in a while. Food was excellent. The chair-back screens in economy were A+. The crew was friendly and helpful.
Not worth pay business class and get service economy class
A fairly standard 2/2 configuration. Boeing 787-9 is modern but the amenities chosen by Turkish for their seats are slightly limited - no in-seat charging, for example. Otherwise, a good flight.
Make sure to request a vegetarian meal in advance. They printed out menus for all passengers with the options but by the time they were halfway through (for breakfast and dinner), the vegetarian options were already all taken.
Boarding process is one of the worst i have ever seen. Poor planning and lack of experienced staff is vert apparent. Seat changes till the last minute was an added stress to the process.
Was ok except they send the baby trolley to oversize baggage office without telling me so we spent an hour looking for ir
Seat changes at the last minute Horrible checkin process Sad to see excellent airport with very poor service
Flight was cancelled and rebooking was an hours long experience which required us to rent a cab, hotel room and fly the next day on a different airline with a much longer layover
The food not that great. Did not like the fact that we could not purchase upgrade at the airport
Checkin took along timen only.few angents available at.checkin desk. Customer support over phone no existence
We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.
I was very happy with everything, thank you for the smooth flight ✈️
Flight ride was good, crew members were great however they need to hire some better food caterer.
The boarding process was really slow. The air crew was amazing and the food options and the entertainment were also really great.
Very good. I thought the choice of Mediterranean food such as falafel for lunch was very thoughtful considering we were flying to Cairo.
I have flown with many airlines. My first time was several years ago. Now I remember why I avoided them for so long. Lufthanza is the only airline who has ever raised a size/weight issue with my modest standard size carry on. I had to repack three times to meet their carry-on weight criteria. (Apparently the rules of physics apply differently on Lufthansa flight than on other airlines.) In the meantime their staff was quite rude, repeating meaningless phrases like "Rules are Rules." And ignoring the additional fact that weight is also weight, whether it is in found in your carry on or in your suitcase. They eventually acknowledged that customer service and satisfaction is, for them, a low priority. Never choosing Lufthansa again.
The flight was delayed but I was still able to board the connecting flight in Munich.
Not because when i try to do check in there is only in turkish language i can not select other language
https://www.instagram.com/reel/DGVSRsasQcG/?igsh=dmkxa2s1eHNlbHZs
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
The airport staff were some of the worst I've ever flown, and I fly at least 50x every year. From the staff at the gate, to the check in staff, to the ticketing sales staff. My experience in Instanbul was so bad Ill.never fly Pegasus again. They were incredibly rude, dismissive and not helpful whatsoever. This is the worst of the worst if you want to fly a budget airline I'd go elsewhere. The airplane seats are really uncomfortable and don't recline at all, you get charged for every single thing so in the end you will pay more flying with them. The crew on the plane were the only kind people we encountered with Pegasus.
Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe
Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh
The crew were outstandingly kind and cheerful. We carried our cat and they offered help.
Late departure. No announcements. Boarding was a disaster. Some kind of technical issue scanning boarding passes.
Pegasus is a very efficient airline. Passengers, however are sometimes unruly. Getting up right after take off. Getting up right when we land and before getting to the gate. Switching seats to the front so she can get a better seat. It is unfair for those that actually paid for seats. Flight attendants seem to not enforce it. One or two bad actors ruins it. Overall, the airline is great.
Pegasus is not a very comfortable airline. They’re not in any way hospitable
