Pros: "The crew were very good. The flight was comfortable. The food was good."
Pros: "All was Ok"
Cons: "We faced a little delay in flight departing from Abu Dhabi"
Pros: "I don’t like any thing"
Cons: "The crew was so distributing us with their loud voice. The captain was very bad.. the check in was not good for us..we are a married couple and not sitting beside each other"
Cons: "Airline made no attempt to rectify the situation. 9 hour delay on a 1 hour flight?!!"
Pros: "The over crowded airport and and bad management gave bribery to pass the crowed a chance"
Cons: "Needs management ful review and big changes"
Cons: "Stewardess was rude. I had to keep reminding her that I do not speak Arabic, but she refused to speak English with me even though I heard her speak English to other passengers."
Pros: "Nice service."
Cons: "Seats don't recline. But at least they aren't as upright as on some other planes."
Cons: "some flight attendants weren't professional. They argued with each other in front of us"
Cons: "My reservation was cancelled and I had to buy another ticket at the airport for double the price."
Cons: "the flight has been delayed for more than 4 hours and we didn't been informed while check in knowing that after I received the boarding I discovered the delay and I should stay at the airport for all this time with two kids without any entertainment or other and even there were no excuse or reward. Its really a very bad experience."
Very delayed. Plus lack of entertainment on board. Crew members were very nice
2 hours delay on the plane causing is to miss our connection
Pros: "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Cons: "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"
Cons: "I had no idea that the flight you booked me on require extra 40 euro fees for check-in luggage. To add insult to injury, the Aegean flight required check-in at a Lufthansa counter which would not accept payment for the luggage fee. I had to wait in a long line of 30+ passengers at the Aegean counter"
Pros: "The food was good and so was the price of the airline ticket."
Cons: "Boarding was chaotic. There was no organization as to the line."
Cons: "The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that."
Cons: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."
Pros: "Pilot kept us well informed."
Cons: "Flight attendants were rude and impatient with anyone not speaking greek."
Pros: "The crew was nice, friendly and helpful."
Cons: "There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway."
Cons: "My flight was cancelled. I was rebooked and I have no bags in Beirut"
Some of the flight connections did not board by group members, a bit disorderly! Other wise all good, flight attendees were friendly and professional
Someones phone kept ringing and the flight assistant did nothing about it. Not even an announcement.
I liked the whole trip was very good. However the food is getting worse and worse in the flight from the state to Frankfort and vice-versa.
Didn’t like anything and everything could have been better
Pros: "The crew was friendly and willing to serve."
Cons: "Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats."
Pros: "Crew was super professional and friendly !"
Cons: "Little to no overhead cabin room to stow by my bag so had to place under my feet."
Pros: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Cons: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."
Pros: "Friendly staff, great attention to travelers who need assistance!!!it"
Cons: "Chaos boarding process"
Cons: "Wish we had empty seat between us, w both the same name it should hv been possible. Special meal bland"
Pros: "Overall good, except one of the crew members"
Cons: "Crew very rude, one of them. I fly LH quite often, usually nice but this one was exception. Wanted to memorize the name, but forgot :)"
Too difficult to indicate and receive vegetarian food. And staff was rude about it. Other passengers felt sorry for me.
Pros: "Seat had power supply. Also had own screen"
Cons: "Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard."
Pros: "They had movies to watch"
Cons: "Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again."
Cons: "Very bad service in the plane . Crew we’re extremely rude and no manors"
Cons: "Not water being spilled on me, but I still enjoy the flight. Thank you."
Pros: "Direct flight, punctual time. Crew is friendly"
Cons: "several toilets were out of order (were marked occupied instead of out of order so I was waiting in vain until a passenger informed me it was not working not occupied). food, looked like they were trying to conserve on passengers desserts.. microscopic (toy size) containers for coffee n tea??!"
Pros: "We managed to upgrade to first class. This made the 12-hour flight very relaxing. Service was excellent. As usual, Egyptian pilots are the best in landing"
Pros: "Crew and service are more than excellent , on time boarding and landing. Medhat"
Cons: "The plan is totally empty even most of the seat on line booking they are occupied and not available if you want to change your seat, is there any reason for that? thank you"
Cons: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane. Repearing things in Arabic to someone who doesn’t understand doesn’t male it easier to understand."
Pros: "Didn't like anything"
Cons: "Old aircraft, rude crew, terrible food and by far the worst in-flight entertainment"
Pros: "The crews are friendly and smiling. Seat are comfortable"
Cons: "If they allow the family with young children to board first will be excellent"
Cons: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Pros: "The crew was good and smart"
Cons: "Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same"
Cons: "They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus"
Pros: "No different than other airlines as far as airplane goes. Crew was OK."
Cons: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."
Pros: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Cons: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."
Cons: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Pros: "I may never travel with this airline"
Cons: "I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it"
Pros: "Easy check-in with great allowances for hand baggage and checked baggage."
Cons: "Flight was delayed slightly but probably not the fault of the airline."
Cons: "On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred."