The flight was excellent. Their was no service as we boarded, the flight attendants spent about 30 minutes just taking and not really caring that the cabin was about 80 degrees and did not offered any beverage to first class passengers or any passenger. The flight from DEN to ONT is not long but not under an hour, we received one drink and bag of chips if you were lucky. I was in first class…. I did leave my hat on the plane and it only took less than five minutes for a United rep to locate and bring it to me.
Bad check in experience. Dirty ancient aircraft. Truly awful food and this in Business/ First class.
I truely appreciate all services. I was highly impressed and will not hesitate to recommend United Airlines to friends and family. The AVML was perfect.
Flight did not have wifi service. It was experiencing technical difficulties. Definitely and old plane that needs updating.
Deplaning was delayed because of Jetbridge equipment issues in MKE, causing an issue on an otherwise great flight.
Delays took 2hours and thirty minutes making me miss my connecting flight and make me sit in the Chicago airport for 9 hours
No real agent onsite helping you for missing luggage there. Not like the other airline next to UA desk, they have staff attending in their desk assisting answer/helping luggage issue, even after midnight.
Our flight was delayed three times. It took us 17 hours to get home.
If the flight is delayed, get the delay timing right and don’t have people standing in line ready to board for almost 2 hours because you keep pushing it back. Also, don’t have your flight crew say they are sorry when they clearly don’t care, make no efforts to speed up anything and then turn around and are rude to customers when they don’t “move fast enough” to put up tray tables and seat backs.
The wi-fi was awful. I paid $8 each way and got little , except frustration. .
The flight from Milwaukee to Dallas was great the staff absolutely amazing. After that EVERYTHING WENT DOWN HILL!!! ABSOLUTELY HORRIBLE!!! WILL NOT FLY THIS AIRLINE AGAIN
not sure why you ask about food, I n3ver get food on flights except maybe cookies or pretzels. wifi was slow and in and out most of the flight not good.
there are no options s for snack besides cookies would ve nice to have a salty option n
Never ontime and always delays. Long waits for customer service and often app doesn’t work
We were upgraded to First Class and it was a great flight
it was fine, decent flight... dont get food besides cookies or pretzels so not sure why you ask about food. same for entertainment..
this plane was really old, had exit row seats and tray was in arm of seat so super uncomfortable to use. another seat they could t even use the tray it was broke. seat i. front of me had duct tape on it cause seat was ripped open... this plane should either be updated or retired.
We loved the steward on the plane. He made the night enjoyable
American airlines suck they delay the flights all the time made me sleep in an airport because my flight was delayed and I miss my connecting flight
Boarding was very smooth and arriving in Miami it was fast getting off the plane
