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Pros: "Flight attendants were great. Sat in an exit row with lots of leg room"

Pros: "Good leg room for the seat I selected. Crew was nice."
Cons: "On time for boarding, but over an hour late taking off."

Pros: "Staff was friendly and accommodating. I liked that they boarded the back of the plane first. Also liked the updates from the flight attendants of what areas you were flying over at the moment. Was impressed with the landing as the pilot had a nasty crosswind to deal with that rocked the plane pretty good."
Cons: "I've been on a few flights recently with headrest screens for entertainment. This plane did not have that."

Pros: "Good service"
Cons: "Biscuits kind of gross. Could have skipped water service"

Pros: "- Assigned Seats - Comfortable Leather Seats - Electronic & USB Plugins in the Seat Backs - Free Text Messaging & Movies - Fast, friendly checkin - On Time, Smooth Flight"
Cons: "- Snacks were not conducive to accommodating for food allergies (i.e. wheat free) Just a Bischoff cookie. - Wi-Fi was available but pricy - Food was average"

Cons: "Delayed both ways"

Pros: "Food vouchers."
Cons: "Being delayed almost 3 hours and getting in after 1 am."

Cons: "delay in takeoff and general confusion of staff about what was to happen."

Pros: "freq of flights"
Cons: "delayed"

Cons: "Lazy staff, cannot even get you water and tell you to wait for the cart. No good food options for purchase and snacks are bad. Nothing special about this airline"

Pros: "Oops, I provided this info in the wrong place. Please fix for me."

Pros: "Even though there was a delay because incoming plane was delayed, the staff kept us updated and boarded the passengers as soon as possible."

Cons: "There was freezing air blowing on my feet!"

Cons: "Baggage delay inconvenience."

Cons: "lost my baggage, huge pain in the butt. At least they said they'd cover everything. We'll see what happens."

Cons: "Diversion to San Jose without shuttles to downtown SFO."

Cons: "NA"

Pros: "A good experience overall"

Cons: "No legroom unless you pay more for it."

Pros: "Smooth fight and ahead of schedule"

Cons: "It's too cool to sleep."

Pros: "Food was good."
Cons: "Little cramped, but that's air travel"

Pros: "I survived"
Cons: "The plane was older then my grandma"

Pros: "The cordiality. The options for snacks and meals. The seat assignments. The clear Sky's! The stylish uniforms worn with sweet accessories."
Cons: "Some announcements needed to be made more clearly by slowing down a notch."

Cons: "Old airplane. Blinds didn't close."

Pros: "Same!!"

Cons: "Wifi is incredibly slow"

Pros: "Everything"
Cons: "Nothing"

Pros: "The beverage was good."

Cons: "we switched seats and they charged us 127$ dollars and the seats were the same as every seat, and we didn't even get offered a beverage. so what exactly did I pay for? I demand a refund."

Cons: "Same as above"

Cons: "Cold. Very cold"

Pros: "Timeliness"
Cons: "Cramped seating"

Pros: "Everything"
Cons: "Nothung"

Pros: "Cheese plate was great as always"
Cons: "Late and chaotic boarding. No clear lines and just a mob herding toward the counter to board."

Cons: "Missed the connection. Was told they weren't offering hotels due to weather, yet asked me if I planned to get a hotel on my own. I did not appreciate the way any of this was handled."

Pros: "Fast."
Cons: "No drinks, only water available. Steward was a bit rude."

Pros: "See above"

Pros: "Ease of boarding; device plugin at my seat."
Cons: "The stupid bags fees! C'mon there is absolutely NO reason to charge $25 per bag. That's just a con job to squeeze more money out of us."

Cons: "My ala cart bag was placed with checked luggage so I had to wait, but I got home safely."

Pros: "Being stra"

Pros: "everyone was pleasant and accommodating."
Cons: "again neither me or my seatmates[not travel companion] could not get the inflight network to work. my seatmate was traveling with a child and that left her frustrated."

Pros: "Very friendly and professional staff. Free access to movies was really nice as well."

Pros: "price"
Cons: "delayed"

Pros: "very little except the price"
Cons: "well it wasn't Qantas that's for sure"

Pros: "Friendly people, clean new plane, ease of check in and baggage drop."
Cons: "Sold out of the fruit and cheese pack by the 20th row!"

Pros: "The defective hydraulic pump was replaced efficiently and worked. Very much liked landing at Orange County airport. Very easy airport to navigate."
Cons: "Being delayed by an hour."

Pros: "Everyone was so friendly"

Pros: "How can you like an airline that allows morbidly obese people to buy one seat?"
Cons: "I had to endure five hours sitting next to a 350+ pound man whose body took about a quarter of my space. There was no way to move with a fully packed plane so I sat twisted in the little remaining room. I paid for a full seat but all I got was a wrenched neck and back."

Cons: "3 1/2 hr delay"

Pros: "Good Flight"

Pros: "Good crew, on time flight and departure."

Pros: "Great employees, genuine, quick drink service, early arrival, available entertainment"
Cons: "Boarding process was slow and backed up due to extra baggage needing to be checked involuntarily"

Pros: "Like Above"
Cons: "Like above"

Pros: "Tried the free WiFi and movies"

Pros: "Attentiveness, service, and smiles!"
Cons: "Nothing"

Pros: "I'm very satisfied."
Cons: "No comemt"

Pros: "Wonderful experience with the staff."
Cons: "No complaints."

Pros: "Service"
Cons: "Comfort"

Cons: "Late. No legroom"

Pros: "On Time"

Pros: "On Time"

Pros: "On time"

Pros: "Comfortable seating and roomy"
Cons: "Nothing"

Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Pros: "Very Comfy plane."

Pros: "on time"

Pros: "Pilot kept us updated on the weather siuation."
Cons: "I wish the Wi-Fi was free. It's very expensive. Beverage service on those carts is slow. It's time to update both those items."

Pros: "They are very professional"
Cons: "I luv it"

Cons: "The temperature in the plane from Rhineland to Minneapolis and to San Jose was hot"

Pros: "Individual screens and earbuds for sale."

Pros: "Treated with the utmost courtesy"

Pros: "Very courteous staff. Legeoom not too bad."
Cons: "Delay."

Cons: "Economy seating is tight, uncomfortable, and my body was so cramped it was painful!"

Pros: "The food, comfort and service of Delta One class have continued to excel. Since this was a scheduled late departure and they still offered the full menu, I chose to have only the appetizer portion. This turned out to be a fine soup, salmon salad and multiple extras. This was perfect for an 11:00 PM dinner."

Pros: "Great staff, quick service."

Cons: "Luggage went elsewhere"

Pros: "Very professional and caring."

Pros: "This time the tea was nice and hot!"

Pros: "Not too much this leg!"
Cons: "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"

Pros: "They had good movies"
Cons: "I'm not sure if this staff is exhausted or just over there job, but they cow towed to a woman who made major complaints about the air conditioning and even gave her points to help her deal with the temperature. Strange. They were only gold stays and I'm only Platinum and didn't complain once. Oh well, that's delta, we all deal with their silence when we post anything that is unfair."

Pros: "Don't know yet. We're still waiting to leave."
Cons: "That you're asking how it was before I left."

Cons: "Too many boarding calls for different levels of service."

Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"

Pros: "Ditto from above"
Cons: "Ditto from above"

Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"

Pros: "everthing went well"

Cons: "Small cramped and uncomfortable plane."

Pros: "Our layover from Pittsburgh ended up being quite short. I was impressed that our baggage will made it on to the plane in time for take off."

Pros: "Exit sear so plenty of room"
Cons: "Changed gates without notification"

Pros: "Read above"
Cons: "Read above"

Cons: "The aircraft was older and visibly dirty in the corners. The baggage took well over the guaranteed 20 mins."

Pros: "The attendants"
Cons: "The delay and no free wifi."

Pros: "Seriously, all was great. Usually is. Love Delta"

Pros: "Pilot got us through rough skies with ease and landed beautifully. Also managed to get us back on schedule. Very pleasant."
Cons: "Small craft commuter service. Nothing to compare to."

Cons: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"

Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"

Cons: "Not enough space."

Pros: "Everything."

Pros: "Everything"
Cons: "Nothing"

Cons: "Overbooked and crowded, on a Sunday."

Cons: "Nothing--everything was great--perhaps the best service I've ever received."

Pros: "Most people were so relaxed and pretty easy going about the whole thing"

Cons: "Everything was dandy!"

Pros: "Nothing."
Cons: "Everything"

Pros: "Nothing extraordinary, just solid positive experience from checking in on my phone thtough disembarking"
Cons: "I like the convenience of the built-in multifunctional screens (like on Alaska flights) that AA are lacking"

Pros: "We didn’t crash and die. That’s the only positive."
Cons: "Before we boarded I listened to a couple described how they always went ahead in line at boarding because no one ever stopped them. They described how they waited until group 3 was called and then went right through. While we were waiting, we watched them do it again. If you need to cram people into tiny spaces to be profitable, then you cannot allow them to make it worse by putting back their seats. I spent 90 minutes with a seat back jammed into my chest. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. It was one of the most miserable flights I’ve experienced."

Cons: "It was cramped; it wasn’t overcrowded."

Cons: "You were out of earphones"

Pros: "We were allowed to board early with my father, who is disabled."
Cons: "Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs."

Cons: "Checked baggage untimely, causing me to miss the train"

Cons: "Less boarding groups"

Pros: "Not much"
Cons: "Seats that worked"

Cons: "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."

Pros: "The entertainment system is pretty cool and complete. There seems to be more room on coach."
Cons: "The usb charger for my seat didn't work. The power cord kept falling off."

Cons: "I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous."

Cons: "They have very long and annoying credit card announcements"

Cons: "Delay due to equipment failure, were not able to estimate delay"

Pros: "Nothing."

Cons: "Such tiny seats."

Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"

Pros: "Nothing!"
Cons: "Almost everything!"

Pros: "Pilot made up time so we made it in early!"

Pros: "The helpful steward"
Cons: "The bumpy ride"

Cons: "Even though I presented a valid handicap sticker to the front desk, they treated me as though I was some kid who stole it from my grandma or something when I asked to board early. The steward was rude and pushy. I asked a question and he acted as though I was bothering him."

Pros: "On time. Efficient boarding."
Cons: "Stingy with the cookies. Somewhat uncomfortable seating. But what can anyone expect anymore?"

Pros: "Comfortable seats, good legroom."
Cons: "Not enough coffee for breakfast."

Pros: "Service was one of the best I have received for an airline."

Pros: "Friendly service"

Pros: "Seats were comfortable enough"
Cons: "They force you to get to the airport really early."

Pros: "Food and entertainment were great"

Pros: "Everything was on time and handled efficiently and courteously. I was pleased with everything."

Cons: "Too cold, even with air off above me."

Pros: "On-time arrival"
Cons: "They lost a bag and then took nearly an hour to do the lost luggage report. Handoffs among three staffers (one disappeared)."

Pros: "All good, except poor prep on food"
Cons: "As above"

Pros: "Ease of boarding"
Cons: "That AA does not follow my preferences. I was assigned a middle seat even though my preference is an aisle seat."

Pros: "Good connection"

Cons: "Maintenance problems, late departures, uncomfortable airlines"

Pros: "Everything"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Everything"

Pros: "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
Cons: "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."

Pros: "Wi fi did not work."

Pros: "They were on time"
Cons: "The A321 had the most cramped seating I've ever experienced. The video in the seat back didn't work properly going or coming back. Boarding was slow. I don't know why they don't load the rear seats first so you don't have to wait for everyone ahead to secure their carry-on luggage. If they didn't charge so much for checking a bag there wouldn't be so much carry-on baggage"

Pros: "No surveys"
Cons: "No surveys"

Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"

Cons: "Late departure. Seats were double booked. Had to delay again to sort it out."

Cons: "I had to leaves Denver early due to my granddaughter needing help. To sees switch returns my ticket it would cost me me $200.00 but it could get a retire ticket for that day for $40.00. Why couldn't that dollar amount come of my ticket . That was just crazy"

Cons: "Small narrow seats"

Pros: "Friendly service"
Cons: "Snacks"

Pros: "On time departure."
Cons: "It was a CRJ-700, but I was cramped..."

Cons: "Tuna and crackers as a first class snack option? And yes, pay for WiFi again."

Cons: "The air did not work on this plane and it was hot and uncomfortable! Usually once you take off the plane cools down. We sat on runway for 15 minutes due to weather(which the airline cannot control). However once we took off the air still did not work and the plane was uncomfortably warm with little air movement."

Pros: "They were very friendly and helpful to unapproved toddlers and while we waited on the tarmac for incrlemnt weather (not United’s fault)."

Pros: "was"

Cons: "internet & movies intermittently worked"

Pros: "Attentive stewards"

Pros: "No problems with connections or staff who wheeled me from place to place."

Pros: "There was plenty of space on the plane even tho it was completely full"

Pros: "On time for once"
Cons: "Cost of the flights + baggage"

Pros: "Flight and crew great"
Cons: "I had one small bag and just did the economy and was going to put it under the seat. The guy at the checkin did not allow my bag and made me check it EVEN THOUGH it fit in their mock tray. He said I squeezed the sides 1 inch and that it just need to go in the tray by gravity. That is complete BS. As long as it fits under the seat and I am not putting my feet in others space thats is all that matters. Check in people at least one guy in Denver needs to be retrained."

Cons: "One hour mechanical delay"

Pros: "N/A"
Cons: "5 hrs late."

Cons: "Flight delayed 45 min to change a tire. Takes too long to get paperwork for mechanical issues completed. Delayed 10 min on arrival while gate was readied. They had 2 hrs to get ready!!"

Pros: "Let us sleep without disturbing!"

Pros: "Nothing"
Cons: "Gate attendant did not help people asking questions and snickered as an elderly couple walked away confused."

Pros: "How smooth and fast everything was"

Pros: "It was on time and a little early"
Cons: "I had to pay to watch any movies which I didn't and service was aloof."

Cons: "seat comfort, or rather discomfort"

Pros: "Friendly"
Cons: "Price"

Pros: "Wheelchair was provided"
Cons: "Long wait for wheelchair"

Pros: "It was a quick flight that was really nice"
Cons: "People got on at the last moment"

Cons: "Firat flight wver. Age 28. Lots of turbulence. 4 hour delay with no explanation"

Cons: "Wouldn't let us off the plane for over an hour. 100 yds from the gate. Got home after midnight."

Pros: "Being told how unimportant my issue/ need was"
Cons: "Customer service, terrible desk agents and a triple delay."

Pros: "Empty plane do had lots of space. Super comfortable."

Cons: "Missed it due to delays"

Cons: "My bag was misplaced after being gate checked, it ended up going to baggage claim, not a huge inconvenience, but after all our trouble with United, it was frustrating and we were tired and not interested in waiting for our bags (which is why we took carry on only in the first place)."

Pros: "Contact me for more info"

Pros: "1st time flying United and was truly impressed. They were timely and friendly. I might have just found my new favorite airline."

Pros: "The flight attendant tried to work with the overpacked plane."
Cons: "Overcrowded, items stolen from luggage, my bag was open when I was trying to get it off baggage claim, I only had half a seat, the flight smelled horrible."

Pros: "Delayed in Denver"

Pros: "Quick, no turbulence, friendly attendants"

Pros: "Nothing"
Cons: "Everything. United made no apologies."

Cons: "The lavatory had an issue causing a 35 min late start."

Cons: "Everything"

Cons: "I did not like having to check my carry on after all. I was told the overheads were full so I could get it in Baggage after the trip. For health reasons I did not want the trip to baggage and I did not want to risk my bag being lost. I drive 3 hrs o the airport and I did not want to drive back or wait 3 days for a lost bag to be sent to me as I have before. The person at the gate was rude when I said you won't lose my luggage will you? he said Probably. I said really, and he said well you did ask."

Pros: "Nothing."
Cons: "Wobbly takeoff from Denver, then an aborted landing at LGA, I won't be flying United again anytime soon."

Cons: "No beverage"

Pros: "Great wheelchair service for my disability."

Pros: "Left and got into destination early"
Cons: "Turbulence"

Pros: "Very smooth from boarding to landing"

Pros: "The professional services"
Cons: "Cramped leg space"

Pros: "Enjoyed the new legroom"
Cons: "No snacks"

Pros: "I have time to get a shoe sine and do some shopping a the airport. Check out 2 bars."
Cons: "I gat home at 12 20. I was hoping to get home at 7 :30. And I spend 200 but I was happy to get home safe. Thank you all"

Cons: "Terrible gate issues, confusing layout, flight attendant was a bit harsh, very uncomfortable !"

Cons: "Nothing"

Pros: "The United wifi free with a tablet was nice."
Cons: "Departure time changed 3 times from 30min late to 20min early to 30min late again."

Pros: "Landing was excellent"

Pros: "Peaceful"

Cons: "My flight was changed last minute and without any notification to me causing me to miss my Flight and have to reschedule w Frontier"

Pros: "The lady was nice."
Cons: "I hate having to pay for every bag, a half a glass of water, vinyl that looka like it was clawed by a grizzly and then proceeds to stick to my legs so I have big red blocks on the back of my legs. Less expensive tickets are nice but they are a muut point when you end up paying more in the long run."

Cons: "Pricing of carry ons a rip off."

Cons: "Worst flight I have ever taken, will never fly frontier again... took 43 min for the bags to start coming out. Unorganized and unprofessional"

Pros: "Crew was very nice. Price was good."
Cons: "The seats were hard as rocks. My flight was only 2 hours and it was painful to sit in those seats that long. We were told 1 hour delay and it turned out to be two hours."

Pros: "Direct flight from Denver to Milwaukee. Didn't have to wait on tarmac so that was a plus."
Cons: "Have to pay for every little thring down to the peanuts"

Pros: "Nothing positive"
Cons: "See previous post."

Cons: "Baggage claim took in excess of an hour"

Pros: "It was a direct flight so it was presumably faster."
Cons: "Seats were small and thinly cushioned."

Cons: "They lost my luggage and everything was a disorganized mess ans the flight attendants were dumbfounded when asked if we should stay on the plane and reboard for the flight to milwaukee when it was supposedly going to St. Louis"

Cons: "Lost luggage. Terrible customer support. Never flying frontier again."

Pros: "The pilot had a sense of humor. We were in a rain delay and he asked for any children that had a joke to come forward to tell it."
Cons: "Seats uncomfortable."

Pros: "Over booked"
Cons: "Got sick son got sick nothing to eat or drinks seats did not recline. Very very unhappy coming home from an excellent event in Colorado and was very excited till the flight. Seats way to small,why do we pay extra for luggage especially when my son needed his medications and shots along. Very disappointed. Sorry but I was unhappy and disappointed with frontier wish I could have given a good review"

Pros: "I liked the non stop flight for the cheap price."
Cons: "Having to pay for a carry ons and seat selection."

Cons: "Unexpectedly had to pay for our luggage and pay to pick our seats....not cool!"

Cons: "I was shocked to find out that not only did I have to pay for a carry on, I had to pay for a seat. This airline seems reasonable with their fares until you add on all of the extras that should be included. Not a happy traveler."

Pros: "Nothing right now you are asking ne how my flight is b4 i ever got on the plane."
Cons: "Flight was delayed due to plane problems. Delayed 4 hours. Was not notified till boarding time. Gates were changed multiple times without notice and staff was very unprofessional wost flying experience to date."

Pros: "Still waiting in the Denver airport. Haven't boarded yet"

Pros: "The flight crew did a great job giving us an update on the football game that many of the passengers wanted to be updated on"

Pros: "Packed in like sardines and I am a small person"

Cons: "Flight cancelled after what appeared to be a scheduling error with no flight crew. Delayed several hours before this was understood by the gate attendant. If it was weather, that would be understandable, but a flight with no flight crew due to scheduling...that was just incompetence."

Pros: "The crew on board the plane were great."
Cons: "The gate crew and the agent on the phone were not helpful. They lost my snowboard bag. The plane had engine troubles. I didn't get to my destination until 4 hours after my arrival time."

Pros: "frontier charged me another $99 after I showed up 2 hours early just to find out my flight left 40 min prior to me showing up. A whole 2hrs and 40 before my flight time. And no notice at all."

Pros: "Do not use frontier. There was a snow storm 4 days ago and frontier us still delaying every flight. All other airlines on time. Flight in was delayed3.5 hrs and return was delayed 3hrs. Again it has been sunshine and nice the last 3 days but frontier insits the issues are not there fault but weather related. Pay the extra money and fly anyone else."

Pros: "Worst airline ever. Cancelled the flight due to operational issues and had nothing to offer except a flight 4 days later. Total waste of time and money."
Cons: "Respectable airlines will offer you something to get to your destination - booked on another airline or at least a hotel if you are stuck. This is not a respectable airline."

Pros: "Nothing yet..."
Cons: "I got this survey meanwhile I'm still stuck at the airport and haven't departed... delays arriving to DEN and departing. Some weather related, some mismanagement from an operation standpoint."

Pros: "The overall flight"
Cons: "The crying baby"

Pros: "Price"

Cons: "never notified of delay in departure"

Pros: "Price was affordable but could be better with poor comfort conditions"
Cons: "Uncomfortable seating for someone who is 6'5". Very poor considering how comfortable midwest express used to be!"

Pros: "On time, easy boarding."
Cons: "Very cramped seating. All the add on costs. Having to pay extra for a seat after having paid for the flight. How can I take the flight if I choose not to pay for a seat. Seems a little silly to pay that separate. I can understand having to pay for bags."

Pros: "Flight was on time and crew was great"
Cons: "Paying for a seat, paying to carry on a bag, pay to check a bag, $3.00 for a cup of coffee, no entertainment options. Basically, all the fees cost more than my ticket!"

Pros: "On time- clean"
Cons: "Seats can't move to lean back"

Pros: "Crew was great, and the seats were fine."
Cons: "Check in. Baggage charges. Lack of food and entertainment on flight. Lack of effort in service."

Pros: "Very helpful staff. I planned wrong but they still got me onto my flight."
Cons: "Seats are uncomfortable and cramped, but i knew that coming in."

Pros: "Staff was friendly on my flight"
Cons: "My bags never made it to my destination. It was a direct flight and I was told it was probably left at my departing city"

Pros: "el viaje fue muy bien gracias"

Cons: "Delayed two hours"

Pros: "I got to my destination for a lower price than other airlines."
Cons: "Frontier still presents as a nice airline but treats people horribly and charges out the wazoo for every last thing. Spirit does as well, but they're up front and transparent in the quality of product you're going to receive."

Pros: "See above."
Cons: "See above."

Cons: "Give me a break"

Cons: "$45 for carry on"

Pros: "I really liked that they got me to the front of the line at bag check in because the lines were very long and I would have been late!"
Cons: "Having to pay for a soda and the tray tables are ridiculous I could hardly fit my drink on it!"

Pros: "on time"
Cons: "no first class"

Cons: "My bags as well as my associates bags ( 13 people total) were not sent to our destination. Therefore we were at our work convention without our suits, and no running material for our company wide 5k . It was raining so I had soaking wet clothing and no change of clothes. All in all not very pleased with my experience."

Cons: "Flight was delayed hours once we were on the plane because the pilot was late."

Cons: "We boarded an hour late then sat for an hour with no explanation until the last flight attendant made it to the plane. Nothing was included- even coffe would have been over $2. The chairs are plastic and don't recline. Terrible."

Cons: "We arrived ahead of schedule landing in MKE. But we waited out on the tarmac over 30 minutes before a gate was open. ReallY? In Milwaukee, there was no gate open. it's not like it's Ohare."

Pros: "Flight Attendants had high energy and were very catering and kind! The flight itself was smooth and easy, strait shot to my destination!"
Cons: "small seats and crowded rows"

Pros: "The male flight attendant (I cannot remember his name) was very funny and lighthearted. I"