Food was excellent.. better if there are more movies selection.
Had picked seats while booking tickets but airlines reshuffled the seats without informing and we were again left with the worst possible seats on the return journey. terrible experience.
Overall the airline tried to give excellent service. The wheelchair service was bad at SFO. My baggage was also delayed but I thank them for taking the trouble to find it and deliver it to my home.
Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.
The food wasn’t good at all. I skipped meals .
Loved the airline with the exception of their carry on limitations. They enforce a strict 7 kilo limit for carry on baggage which is ridiculous. We traveled from SFO to SIN with carry on with no difficulty yet when we checked in Delhi they forced us to check the carry on bags. The weight of our carry on bags were 11 and 12 kilos and while they exceeded the limitations set by Singapore Airlines they were well under weight limitations set by may other carriers. Interestingly my wife and I were each allowed two 22 KG bags to check in addition to the 7 kg carry on for a total weight of 102 KG's. Our total weight with the one bag we planned to check and our two carry ons was 46 kgs.
Crews were very caring and polite. Washroom was surprisingly clean. Overall experience was good , only food choices was very limited. Thanks
Food option Hindu veg to Hindu non veg request was unheard
A 16 hour flight from Singapore to Los Angeles had only 2 meals. It would be great to have 3 meals.
Good airlines, travelled 🧳 n Singapore multiple times and experience is consistent
This was my first flight on Akasa Air. Overall experience was average. But the landing / touchdown was one of the worst that I have seen. Very hard and rough, it was scary.
The flight was 90 minutes late, but other than that no issues whatsoever. Boarding was quick and the flight crew were well-trained.
Really liked attitude of staff, particularly at the time of Check-In, though they were slow. and punctuality of the flight, In tie take-off and in-time landing.
Nice place and crew. Everything from checking bags all the way to arrival was excellent
AWFUL AWFUL AWFUL SEATS. I was on row 6 and they had put exit row seats (where the handrests don't move). I am 5 ft 2 and had NO space in front of me - the seat in front of me was touching my knees. Was the most claustrophobic 3 hours of my life. It was like being in a cage. I won't be traveling in Akasa ever again unless there's a must-go situation and no other options are available.
Considering their new step to aviation world , it didnt seemed like they doesn't know how to serve the guest on board and in ground . Super prompt services is really appreciating and on time rather before time arrival is something to applaud.
Overall experience has been festinating. your on ground staff at the check in counters are very special and they make a big difference on my opinion and hence rated them 10 out of 10. Well groomed, speak politely, guide well and give appropriate suggestions. During boarding also it is well planned and well managed. Overall a good job. just an issue with your Mobile app. while check - in from mobile app it dosent take the Auto assigned seats and then when done from a Laptop it takes place. This has to sorted out. I have faced this issue for the 7th time in last 40 days while travelling with Akasa Air.
My choice of food was not availabe for purchase, even veg cup noodle was not available and I had to settle for chicken. The Kombucha was great though The landing was very bumpy. Would not prefer to fly again
Boarding was too soon because we arrived 10’ after boarding began and they were already giving ‘final call’. We just made it. We were at gate 35 minutes before the flight. Also, the departure communication board did not list the flight at all so we didn’t know boarding had already started.
flight departure was late, with no updates on status of departure
We flew with their partner VESCO on a small plane, it was a really good flight. There was no food or entertainment as it’s a one hour hopper flight.
For a domestic flight, seats are ok, but fir us as tall dutchies, the legroom is too small. However, for a short and affordable flight, is not a big problem. Staff is still very nice and a complementary water very welcome.
I am a bit upset with the check in counter, I signed up a wheelchair for my mom so they wouldn’t grant us her boarding pass. We got to the airport a couple of hours earlier and they had us wait and no one ever gave us her boarding pass or the wheelchair, I had to go back and complain when it was already time for our flight to board. Since we got their earlier, I could have easily pushed my mom myself and we could have relaxed and went to the lounge while waiting… when I finally got someone to help us he couldn’t explain how and why they dismissed us in the first place.
An excellent airline; polite and courteous cabin crew, excellent meal and drink service. Highly recommended.
No space in between the seats as per them the average height of human is 5’3” and weight as 55, so seats are designed as per the same. Also, the aircraft was dirty and full of insects
There was no entertainment and food option limited But the service was first class on an economy flight
Jetstar was terrible. They left us without boarding passes for the connecting flight for several hours, for no reason. They should have given us the boarding passes for the connecting flight, but instead we were stuck in a “customs limbo” in Ho Chi Minh airport until very shortly before we were to board. No reason for them not to give us the connecting boarding passes.
VN661 flight, the A321 seats are starting to show heavy sign of wear and tear
Paid for the seat 17D. I found that that seat has no lean back facilities
Flight was short but turbulent giving uneasy feeling :( ; although views were mesmerising ;)
Flight boarding experience with journey was smooth; can describe it as a less to minimal turbulent flight!
I paid 675£ for LHR-BOM-BKK (return flight). They charged so much money but provide very less food/drinks as compared to another airlines. Never ever fly with Indigo.
Just fly from point a to b. rest holds zero stars. And with zero competition, what do you expcect
Very hard seats. No food service, even though price is not competitive.
Boarding is becoming a hassle with Indigo nowadays, particularly if you are placed towards the front. The overhead luggage trays are either packed with flight equipments or already loaded by other passengers. So, if you are on front rows, your luggage may eventually end up towards middle. Food quality is going down by day. The only good element of being on time is also shaky nowadays.
Try to Fly on time without keeping commercial passengers stranded
No comments on food as I did not order. A normal Indigo flight was made memorable by the staff
Not much food options, entertainment, crew just ignores your request. The crew is not trained at all at hospitality. No wonder why people talk rudely to Indigo crew.
All good and friendly However the blasting of music at take of and landing is so annoying and can’t hear anyone speaking .
For budget airline, it’s not bad at all. It’s definitely value for money. I added on the priority check in and eSIM. It’s well worth it.
If there could be simple free food or snack or some entertainment.
Flights on time is good. Crew should take care of passengers more.
No food? No movies? No water?? On an international flight, really???
No water or snacks. Crew did not give us arrival cards. There was no need for more than 1 flight attendant as they did not do anything
The plane stayed hot the entire time, no leg room, no entertainment. Definitely a budget airline experience.
Trip was only 40 minutes in duration....no food and no entertainment. Otherwise it was excellent!
This was the worst flight (domestic or international) I have taken till date. Check-in and boarding experience at the airport were fine. I understand its a budget airline, still some basic stuff was missing. It's an international flight of almost 5 hours duration however, not even water was served to the passengers. If you need water, you have to go to the Crew Station and ask them for water. I asked him to fill up my own water bottle to which he denied and instead told me that I can have 1 Cup of water. When I informed, that we are total 4 family members needing water, he asked me to bring everyone to the Crew Station. Which I really don't understand. The cabin AC was not working or the temperature was kept at such a high temperature that I (and many others) were literally sweating. When I requested the cabin crew to reduce the temperature, my request was ignored twice. Finally I again had to go the front of the aircraft and ask the crew member to set it to 23. Then it was adjusted and we felt a little better. Overall a disappointing experience. They need to improve on lot of things while still keeping the cost low.
I wasn’t able checkin on line so wasn’t given option buy food so I had to site watch everyone eat when I was hungry. That’s F-up
