Daily cleaning, installation of cabin HEPA filters on flights from Benin to Atlanta
Most visitors from Benin need to provide a negative COVID-19 test result and/or quarantine to enter Atlanta. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Atlanta
Visitors from Benin are not required to quarantine after entering Atlanta.
Visitors from Benin must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Atlanta.
Current regulations for vaccinated travelers to Atlanta: most visitors from Benin may enter Atlanta but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
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Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Good service"
Pros: "Very nice airline i like turkish airline clean best service"
Cons: "too good a airline .I recommend this to all passengers travelling"
Pros: "Food was good. Able to get lots of water. Wide variety of movies/TV shows. Was happy with the service overall. Would compare them to Delta for international flights."
Cons: "Announcements weren't always clear but didn't really matter."
Pros: "THE CREW WAS VERY EFFICIENT AND COURTEOUS, EXCELLENT ENTERTAINMENT."
Cons: "RAN OUT OF MAIN DISH (ATLEAST ONE)"
Cons: "flight was delayed 90 minutes and I had to sit next to a screaming baby the whole flight."
Pros: "crew, food, service"
Cons: "3 hrs delayed"
Pros: "Variety of entertainment available"
Pros: "The inflight entertainment."
Cons: "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"
Cons: "I miss the turkish delights they used to serve"
Pros: "The service was great and the price was the best out there. Everything about this airline was great except for the boarding process in Istanbul."
Cons: "The boarding process in Isanbul was third rate. We went through five security screenings at the gate after having gone through airport security. We were crowded into a space that wouldn’t have accommodated a group half our size. Then we were criwded onto busses to stand and wait about 20 minutes while others cleared the five security screenings."
Pros: "See previous"
Cons: "See previous"
Pros: "Every thing"
Cons: "Every thing is good"
Pros: "Entertainment was good"
Cons: "Economy was tight."
Pros: "Flight was supper comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Cons: "Very noisy plain . I could hear the air sounds only the bad thing was bothering me"
Cons: "small plane, noisy! did not like business class. BUt overall ok"
Cons: "The boarding crew"
Pros: "This is Mollah Maziber Rahman & Afia Begum. We lost one luggage. PIR #ATL TK 11108, Luggage booked # 0235701012/TK701012. Could you please send my luggage to 10715 Pine walk Forest Circle, Alpharetta GA 30022. This is urgent. Thanks."
Pros: "It's always pleasure to travel with Turkish airlines."
Pros: "Will definitely fly Turkish Airlines again."
Pros: "The meals were delicious The crew was so kind and paid attention to detail They passed gifts out during flight They made sure our needs were met The best airline experience I've ever had"
Pros: "I have taken the same route earlier past year Atlanta-Istanbul-Sarajevo ,and return Overall best experience best comfort and definitely beat food"
Pros: "I definitely recommend Turkish Airlines because of the services offered and customer service."
Pros: "Usb chargers"
Pros: "Service.. questions answered. food"
Pros: "The Food"
Cons: "The seat size"
Pros: "Love it"
Pros: "Boarding experience was chaotic however that wasn't due to Turkish Airlines."
Pros: "The attention from the crew and services"
Cons: "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"
Pros: "Complimentary travel kit was a life saver."
Pros: "the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities."
Cons: "i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,"
Pros: "Avoiding my to go Israel Delta monopoly is fading"
Pros: "Crews were very nice helpful"
Cons: "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."
Cons: "Terrible service, unhelpful staff on flight and in airport."
Pros: "They should inform layover passengers about getting their visa for free hotel accommodations."
Pros: "Very Nice"
Pros: "Availability on movies to watch"
Cons: "I've been flying to Greece for many years and this was the worst flight I've ever had! The flight was over packed. My fiancé and I did not get the seats I originally selected. Seats were so small and extremely uncomfortable. We had to wait for about 30' before we took off WITHOUT air conditioning!! That was miserable!!!! Last, I found HAIR in my food!!! Although, the flight we took from Atlanta to Instanbul was one of the best flights I've ever have taken. Mixed emotions.."
Cons: "Board on tarmack..steps...steps..carrying carry on soo difficult..no one to help..not good at all!!!"
Pros: "The meals and the service, even in economy class."
Pros: "Everything was excellent :)"
Pros: "The flight was on time, lots of amenities, comfortable seats"
Cons: "The flight attendants weren't personable on any of the flights. I'm 6 months pregnant and randomly get hungry. There are snacks like muffin available "anytime" On our long flight from Atlanta to Paris I pressed the button 3 times to see if I could get a muffin, but the attendant alert was turned off remotely and no one came to check on me. Thank God it wasn't some sort of emergency."
Pros: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Cons: "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
Cons: "It was hot on the airplane"
Pros: "That it was a direct flight ."
Cons: "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"
Pros: "I loved all of the on-board movies and TV shows! The food was very good for "airplane food" and the staff was friendly. They provide headphones, blankets, pillows, and more-- all for free! I definitely would recommend Turkish Airlines."
Pros: "Seat comfort and entertainment was good."
Cons: "Boarding process was poor. CREW HAD NO CONTROL over passengers standing, opening overhead bins and walking around while plane was taxing. FOOD WAS POOR at best horrible at times."
Cons: "There were 4 crying babies all seated closely together."
Cons: "Lack of meal options for second meal and under cooked meals."
Pros: "Every was great, honestly"
Cons: "boarding was difficult. no rhyme or reason."
Pros: "Everything about Delta has been great. Especially the attitude of the staff"
Cons: "Plane was hot and sticky. The air from the vent was not cool."
Cons: "Multiple delays made us miss 4th July celebrations"
Pros: "Great staff."
Cons: "They lost my bags in Amsterdam."
Cons: "Delta needs air conditioning on their flights"
Pros: "All the attention bestowed upon me"
Cons: "Disembarking could be more efficient"
Pros: "Everything was amazing"
Pros: "The free upgrade"
Pros: "I like being able to charge my devices"
Cons: "Better movies"
Cons: "Our itinerary was canceled"
Pros: "arrived a bit early"
Cons: "No food on board and we were hungry"
Cons: "Perfect travel day! No issues whatsoever"
Pros: "Nothing more to say!"
Pros: "It’s become a mediocre airline."
Cons: "At least one hour late"
Cons: "Chinese Eastern did not try to help and solve my problem."
Pros: "First time flying into Daytona and it was super easy."
Cons: "plane was a bit old. tiny tv screen"
Pros: "All the movie choices. Wish TVs came in all aircraft and/or flights 2+ hours. :-)"
Pros: "Short and easy"
Cons: "The new "class of service" rules are really awful. "Pay for privilege" is terrible customer service."
Cons: "Crowded seatibg"
Pros: "The plane had mechanical so we had a long delay. No fun"
Pros: "Food and service was nice"
Cons: "Very long route to my final destination"
Pros: "I was given a complimentary upgrade."
Cons: "Took forever to board and get off the plan."
Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"
Pros: "Pilots skill - it was raining hard when we landed"
Pros: "That I was able to sit next to my husband"
Cons: "Everything else."
Pros: "Everything went smoothly."
Pros: "Everything went smoothly"
Cons: "Not anything"
Pros: "The airport in Belize is much more managemable than most in the US."
Cons: "Slightly crowded waiting area"
Cons: "My selection was not available"
Cons: "No beverage service"
Pros: "It was perfect. I have no issues. Thank you"
Cons: "Don't get your hopes up about the wifi....it's not free. There's a charge, per hour, for usage."
Cons: "The leg space in the coach is TOO close and not comfortable. Too cramped."
Pros: "Excellent, as expected from Delta"
Cons: "The space was too small"
Cons: "coffee was horrible"
Cons: "The seating was entirely to small"
Pros: "Service, space, on time, organized, friendly. Continue to do what you do Delta!"
Pros: "La ponctualité."
Cons: "Variété des boissons proposées."
Cons: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Pros: "Nice and attentive crew."
Cons: "Seats not comfortable in premier economy."
Cons: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Pros: "I like the comfortable seats"
Cons: "Service lag a little"
Pros: "Friendly crew"
Pros: "The crew was amazing and extremely helpful!"
Cons: "The food could have been better"
Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."
Cons: "The craft is a bit old. Harsh landing."
Pros: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Cons: "Seats were not comfortable, even in Comfort + seating isle."
Cons: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Pros: "On time, no hassle."
Pros: "In flight entertainment was great"
Cons: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Pros: "The crew was excellent."
Cons: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Pros: "Crew was amazing. Service and food was good."
Cons: "Random TSA check was not needed at the end when boarding."
Pros: "The cue lines per zone are a brilliant idea!"
Cons: "An explanation to passengers as to why there was a backup between the gate and the plane."
Pros: "The cue lines per zone are a brilliant idea!"
Pros: "The cue lines per zone are the most brilliant idea!"
Cons: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Cons: "More water provided during the flight. Also, the second meal was not very good."
Cons: "boarding wasn't good."
Pros: "Good food and crew"
Cons: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."
Pros: "The crew was efficient and friendly. The plane took off on time and landed on time."
Cons: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
Pros: "Air France personnel is always really helpful"
Cons: "Food and comfort in short haul are not the best - but the flight is short..."
Pros: "Everything. crew friendly and food/drinks the best"
Cons: "Nothing...all was wonderful"
Cons: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Pros: "Liked the transfer"
Pros: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Cons: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Pros: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Cons: "Nothing to complain about."
Pros: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Cons: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."
Pros: "Onboard crew was friendly. Dinner was good"
Cons: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Cons: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Pros: "Nothing special"
Cons: "They start serving late the apperitif before taking off and take it back right after."
Pros: "Staff was nice"
Cons: "MD planes are old and not very comfortable."
Pros: "Todo muy bien Volvería a viajar con ellos."
Pros: "Good service at gate and on board"
Pros: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Cons: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"
Pros: "It was on time"
Cons: "Food was AWFUL! Better to serve nothing"
Pros: "Friendly people on board"
Cons: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"
Pros: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"
Pros: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Cons: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."
Cons: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
Pros: "Other crew members were very polite to us, in particular a younger tall woman."
Cons: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Pros: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Cons: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."
Pros: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Cons: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."
Pros: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Cons: "Airplane food is airplane food I guess."
Pros: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."
Pros: "The attentiveness of the crew and the online check in."
Cons: "Missed the connecting flight and the luggage was on transferred on our next conncection :("
Pros: "Loved the entertainment. The movies and other options were great. The drinks were very repressing also."
Cons: "I did not like the food. Also I do not eat meat so I was no given a non meat option I was just told to eat everything except the meat. I was also not a fan of the snacks in between. There was a spread some olives and then a spinach pie and they were cold and not appetizing. Next my luggage did not make it to ATL with me it stayed in Dublin and I ended up not getting it until 2 days later. Next the bathrooms became very dirty towards the end of the trip so it made it quite unpleasant to have to go to the restroom."
Pros: "Boarding was smooth. Landing was smooth"
Cons: "The power outlets didnt work."
Cons: "We were stuck on the tarmac waiting for a gate for an hour and a half once we arrived in Atlanta. Other than that, everything was fine."
Pros: "Nothing at all"
Pros: "The price was unreal so I had to jump on this, I was able to get on and off with my backpack no problem. The flights were good, captains were very communicative about times, expectations and when turbulence was present."
Cons: "The check in had to be done in person because of the need to check my bag size, I felt a little insulted that I would have to be checked on my honesty. When I got to the check in it was like watching a special forces team measuring and prodding peoples bags to get them in to the little box even when the shapes were the reason they couldn't fit, not the size of the bags. I literally watched someone fit their bag and the attendant take it out and make it misshaped for the box and show how it didn't slide in. I had no issues with my luggage, but that sucked to watch happen to others. The food and drinks came about 10 minutes before the plane landed."
Pros: "Comfort was good"
Cons: "Food appeared stale at times Drinks like fruit juices were given in small amounts like a quarter cup by stewardess Appears that it was being rationed Choice and scope of movies were poor and narrow"
Pros: "Boarding process."
Cons: "Everything else besides the boarding process."
Pros: "Happy people"
Cons: "Price gouged to escape hurricane Irma"
Cons: "I had to wait at the gate for over an hour. UA lost my bags and trying to get reimbursed was difficult. The agent who checked me in was very rude."
Pros: "Comfortable even though this was a small aircraft."
Cons: "Registration and baggage process at Dulles airport for 7 a.m. was chaotic. Unsure if the automated process relieves crowds or time to check-in. Lines were long and not enough attendants to take care of issues that were occurring at kiosks."
Cons: "All good"
Cons: "Stale pretzels"
Cons: "It landed"
Pros: "Good price"
Cons: "The $25 bag fee"
Cons: "Two people were assigned the same seat"
Cons: "Then we couldn't get off the plane for an extra hour. Very inconveniencing."
Pros: "The panctuality and the service were really excellant."
Pros: "Everything was smoothing sailing"
Pros: "Organized boarding"
Cons: "Very cramped"
Pros: "Boarding was a breeze. Smooth landing"
Cons: "There was no Stroopwafels for snack"
Pros: "We'll coordinated."
Cons: "Same as above. Loading of front of plane first."
Cons: "same thing, just the ability to plug in headphones."
Pros: "The pilot kept up informed of the malfunction. and weather."
Cons: "The plane had a malfunction of the lights. we had to wait then deplane then board again. I was late to ATL"
Pros: "It was on time"
Cons: "Nothing was bad, completely average. Nothing impressive either."
Pros: "Do delays everything when smoothly"
Cons: "Took a little long for baggage to be released"
Pros: "I enjoyed an on time departure and early arrival."
Pros: "United entertainment options are fantastic. Using their app and on board wifi we have access to a very large collection of free movies and tv shows that kept me entertained"
Cons: "We taxied on the runway for over an hour waiting for a spot to take off. That is acceptable as the airport was dealing was lightning strikes. What was not acceptable was that fact that the airplane cabin during this time was a sauna. The air conditioning did not work and the entire airplane was really hot the crew said that the air was turned on all the way but that was having no effect. Beverages were served 5 mins before landing. How do we seat or drink anything in that time?."
Pros: "I made it to my destination and was offered a beverage"
Cons: "Everything else. No one greeted me. No TVs. Luggage was ruined. Ppl were rude"
Pros: "They were excellent"
Pros: "Efficient service"
Cons: "The tsa lines of course."
Cons: "Same as connections will never use United again bad experience"
Pros: "Everything was great. Thank you."
Pros: "Excellent all the way!"
Cons: "It took about 30 minutes to get luggage in Atlanta"
Cons: "So so"
Cons: "The entire experience"
Pros: "On point"
Pros: "I like free wifi, aspecial food item like middle east food"
Cons: "Updates to delays not informed in a mannerly order"
Cons: "It was very hot, it seemed as if the AC was broken."
Pros: "Everything!! Awesome!"
Cons: "My girlfriend nagging in my ear."
Pros: "Everything was amazing"
Cons: "The process to travel"
Pros: "The crew are doing amazing job and making sure we all stay safe."
Cons: "What could have been better is us; the travelers/passengers. We need to follow every protocol and or precess or procedure put in place by our government and the airlines. United Airline is doing great job keeping us safe while we travel."
Cons: "Delay of 40 minutes"
Pros: "All in time"
Pros: "This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day."
Cons: "Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP."
Pros: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."
Cons: "vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows."
Cons: "It was very cold they need to lower the temperature."
Pros: "The chairs were comfortable the staff was very attentive and nice"
Cons: "I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally"
Pros: "Helpful services."
Pros: "At least it was a flight"
Cons: "Noisy, no complimentary snacks nor drinks, no legroom"
Cons: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."
Cons: "Seat and cabin temperature was very uncomfortable."
Cons: "Worst entertainment system"
Cons: "Ofrecen un snack como parte del vuelo y no dan nada."
Cons: "Despite the fact that I reserved a window seat, I was assigned a seat in the middle of the center row. They also 'sanitized' the airplane twice after that closed the doors before take off. They walked up and down the aisle with aerosol spray cans. I don't think people should be subject to unknown chemicals in order for the airline to save time on cleaning the cabin before take off."
Pros: "The flight was pleasant and the crew was friendly and professional. I pre-ordered a special meal, which came with no problems."
Cons: "The boarding process was so disorganized. They called us for boarding but crammed all of us into a waiting area before the boarding door was open. We were all standing in tight conditions for 50 minutes before we were let through and ended up taking off late. They later made an announcement on the plane that this was due to a problem with the airline's cleaning crew."
Pros: "The plan arrived earlier than it was scheduled,everything wss smooth."
Pros: "The infligt entertainment was good."
Cons: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."
Pros: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Cons: "Plane seem a bit old lights would flicker randomly."
Pros: "Ease of boarding, reasonably comfortable seats on a short flight."
Cons: "No liquids (soda, coffee, water) offered."
Pros: "Crew was friendly and plane was comfortable."
Cons: "There were no free food or beverage options."
Pros: "Punctual, clean plane, friendly service"
Cons: "Everything was as expected. Full flight!"
Cons: "We had to wait 1 hour inside the airplane because there was fog in Lisbon. Flight took 2.5 hours and the Fog cleared long before we landed so there was no need to wait 1 hour in the airplane where we had NO leg space at all. As compensation they could at leased given us coffee for free and not have to buy for a bloody expensive high price."
Cons: "Even after meal request few days back, no veg meal available for this long journey"
Pros: "Friendly staff, informative captain when we were slightly delayed. Efficient boarding. Complimentary drink. Comfortable seats despite small cabin."
Cons: "Small aircraft so not much cabin space."
Cons: "The transatlantic flight from JFK took off about an hour late and we missed the connecting flight. This was very disappointing since half of the people on our flight were gong to Munich and I would have expected the airline to hold the plane for an extra 15 - 20 minutes so we could have made the flight. Instead, an almost empty plane must have taken off on time and we are only able to fly to Munch 5 hours later. Unacceptable from Brussel Airlines / Lufthansa. They should not sell this connection as a flight to Munich or should have held the plane."
Cons: "To small of a choice to choose from. More options and also newer movies would have been better"
Cons: "after a long flight from the states, no water in the connection flight. all security checks all over again. very crowded. air brussels you need to be improved."
Pros: "I was happy to see that I had a huge amount of leg room on both of the flight legs! - Very comfortable"
Pros: "Clean and somewhat comfortable"
Pros: "Very nice service economy privilege, friendly crews, good food, water service at flight start, room around knees, blankets, all very good"
Cons: "the headset plug in needs maintenance. it had to be plugged in and re-positioned several times to get it to work"
Cons: "The crew didn't bother to announce that we would have a delay at take off and at landing. The food?... nothing good to say. It's been years since I've eaten a meal on a passenger plane."
Cons: "Lost my bags or did not make it on time for connection."
Pros: "Nice equip and staff, comfortable and on-time"
Cons: "Veg meal requested but not processed."
Pros: "Very hardworking crew, always offering extra food, snacks, water, patient with smiles and great attitude Very good food in economy, I was surprised"
Pros: "Sufficient seat space in a window seat. Excellent customer service on board, compared to any US service provider."
Cons: "Boarding. Unorganized and not very customer friendly."
Cons: "The flight was delayed 2.5 hours and made us miss the connection to Houston. Nobody met us at London to instruct what to do about it. We spent an hour running from one place to another till we found the correct line, in which we spent 3 hours waiting for directions to hotel."
Pros: "SN (Brussels Airlines) took on them to organize a flight via Lufthansa. this as soon as they had the info about the strike,."
Cons: "remained cancelled! Olympic did not bother to help or communicate. it was a flight operated by Olympic !"
Pros: "The food served was wonderful, as well as service."
Cons: "Half of my luggage was lost at Dullas, but found and returned the next day to my home."
Pros: "leg space is quite big"
Cons: "the food was poor - Cold Pasta salad"
Cons: "They didn't board me. The airport closes. An I need avisa ti get out. No body mention that to me!!"
Pros: "Once on the aircraft, the flight was quite nice. The drinks and food were very good. The flight attendants were very helpful. Having blankets was very nice, since it was very cold in some sections near the toilets. I was selected for supplementary search but the attendants were very efficient and courteous."
Cons: "No one explained why one needed to go through the Brussels Airlines pre-check gate (at gate #40) and have our passports reviewed again and a sticker added. It was a mess. At the gate, it wasn't clear where the boarding lines were compared to the lines to see a desk clerk and no one was around to explain what was going on. We didn't know if there was another check going on or it was a boarding line."
Pros: "Tons of food"
Cons: "Terrible in flight entertainment selection"
Pros: "Flight was on-time"
Cons: "Cabin's temperature was too warm. Breakfast was just a cheap muffin and orange juice..."
Cons: "Required to pay even for a soft drink or juice."
Pros: "It was a short flight, so it was appropriate."
Cons: "No free food and no entertainment. Boarded late."
Airlines flying from Benin to Atlanta have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Benin to Atlanta
Masks required on board, masks provided on flights from Benin to Atlanta
Social distancing seating
Middle seats unavailable to book on flights from Benin to Atlanta
Testing for antibodies, testing for symptoms for flights from Benin to Atlanta
Waiving of change fees. Search flexible flights from Benin to Atlanta