|Avg. Flight Duration||2h 05m|
|Flights Arrive in||London|
|Flights Depart from||Berlin|
Cons: poor customer experience, ridiculous bag fees, horrible seats
Pros: Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience
Pros: The captain
Cons: Staff. Landing - it felt too steep.
Pros: The calzone (food).
Cons: Boarding is ridiculous. No direct access to the plane. They make these things called jet ways... start using them! Also the crew said the front bathroom was not in service then proceeded to allow the captain and crew plus a few passengers to use it.
Pros: It was quick and easy. The cashier could have charged me for a checked bag but because it was small enough it was just checked as a carry on bag.
Cons: Seats were a bit stiff
Pros: Flight crew was very friendly
Cons: Ground crew did not do a good job with the boarding process and even with speedy boarding it did not work well.
Pros: The crew was really nice and attentive to passengers.
Pros: Wide seats with plenty of legroom, but we were on an exit isle.
Cons: Felt like we were being herded like cattle
Cons: The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly.
Pros: Flight crew was nice!
Cons: Flight was delayed about an hour! I felt like a simple apology about us being held up wasn’t enough. They could have offered all passengers at least a free beverage. Does customer service exists anywhere anymore?
Pros: We got to the airport late, so we particularly appreciate the way we were handled fast when we dropped off our bags.
Pros: Amazing timely departure and super fast luggage!
Cons: Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait.
Pros: That we landed safely
Cons: The person at the check in desk could have been more informative and helpful and mostly when we checked in a half empty €40 suitcase, she could have checked the rest of our belongings to make sure it was ok or let us know if we need to change anything. I had to pay €50 later to have my tampons w me.
Cons: Arrived late, I lost my connection, costing lots of money
Pros: Fast boarding, nice crew
Cons: The flight should’ve taken 1.25 hours. Ended up arriving in Berlin 3 hours later. Seats are very crammed
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