Pros: "The crew was nice"
Cons: "Seat power charger didn’t work"
Pros: "Food selection, service, and variety of entertaining entertainment options."
Cons: "More leg room for economy."
Cons: "Was not offered a drink in first class prior to take off."
Pros: "The crew was a replacement for the original crew that probably was running late (i suspect because everyone was stuck in wonderful LA traffic that night), they made do with what they have and tried to get everyone boarded as fast as they can."
Cons: "On time departures, better boarding, crowded planes, better snacks, comfy seats, charging bagss???"
Cons: "Not cancelling our flight"
Pros: "Nice crew"
Cons: "Delta always delivers!"
Pros: "Awesome Customer Service"
Cons: "Delta delayed the flight from LAX to SLC, which subsequently made me miss the connecting flight from SLC to ORD. Completely unacceptable"
Pros: "The crew and comfort was ok"
Cons: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."
Pros: "Efficient, cheerful crew"
Cons: "Stop making seats smaller! The added revenue from 10 squeezed seats is not worth the discomfort it causes."
Pros: "Seats are way to small uncomfortable"
Pros: "On time, good flight"
Cons: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"
Pros: "2: 1/2 delay"
Cons: "They put us on the plane after waiting 11/2 hours, we all had to deplane as the mechanical problems were not done correctly. We waited another hour to correct before leaving. The gate agent was able to get me on a later connecting flight to Charleston. That was a positive."
Pros: "wow, got in 3 minutes early, its a short flight, but its no joke trying to get out of ATL on time! Great job!"
Pros: "Overall experience"
Cons: "The flight was delayed 75 min because the plane wouldnt start. A differernt aircraft was needed to resume ops."
Pros: "Economy Comfort, excellent in-flight entertainment (Movies)"
Cons: "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)"
Pros: "Traveling with a 4 year old isn’t always easy. Delta’s flight attendants and the captains controlling the plane were excellent! Safe flight. And the entertainment that is provided for the customers is fun and relaxing. Makes a 4.5 hour flight go by quick. Thank you delta, I will be flying with you in the future"
Pros: "Lots of water"
Pros: "Staff was friendly."
Cons: "Crying child but I understand has nothing to do with the airline."
Pros: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Pros: "Smooth flight on new B757 with good entertainment system and Comfort+ seating legroom worth the extra cost but I was disappointed that the overhead storage bins above our seats were filled by pax from other seats before we arrived even though we were given priority boarding and the toilets were filthy."
Cons: "Boarding passengers should be more carefully controlled with amount and size of cabin luggage and where they place them. Toilets should be more frequently cleaned in flight."
Pros: "The woman who helped us at the desk by the gate was possibly the single most helpful, kind Delta employee I’ve ever met. She wheeled me down the jetway and upgraded our seats. I wish I knew her name. She has very curly dark blonde hair and is petite."
Pros: "Boarding and staff were excellent. Plane was clean."
Cons: "I was unhappy with the seating arrangements. I could not upgrade my seats because I booked through a third party. If I’m willing to pay for my upgrade then it should be allowable. I don’t like seating in the rear of the plane!"
Pros: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Cons: "Leg room is never enough. I'm 6'1"."
Pros: "great staff . clean. current movies"
Pros: "I liked the fact that I was able to watch a movie on my phone."
Cons: "The flight was very rough at times."
Pros: "for a 9.5 hour flight, the seat was actually pretty comfortable. The A330 is definitely more comfortable than 767. While the food sucked on my outbound flight from atlanta to london, the food on the amsterdam to atlanta flight was pretty good. there was a lunch, a snackbox and then a hot snack before landing. There was plenty of beer to drink so that made the flight better."
Cons: "first, the entertainment system was busted. you could use the flight tracker and play games, but couldn't watch any movies or tv shows. They only told us about this 5 minutes before boarding. There was wifi so you could stream shows to a tablet, but that assumed you had a tablet and that it was charged because the usb ports on the nonfunctioning entertainment system were, you guessed it, nonfunctional. Fortunately we had charged tablets and were able to stream some shows but they kept buffering and locking up because the gogo wifi wasn't working very well. About half the flight attendants were friendly but the other half obviously didn't want to be there. The last half hour was pretty bumpy due to remants of a hurricane in the area. The person behind me was frantically looking for a barf bag but we found out that most of the seats didn't have them. So that could have been ugly. I flew delta for the skymiles but based on this trip I will either fly on their partners (virgin, klm, airfrance) for reduced mile credit, or choose a different airline."
Pros: "Quick and easy flight. Took about an hour and twenty minutes."
Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."
Pros: "Quick, efficient boarding. Good crew. Comfortable seats. On schedule."
Pros: "For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin."
Pros: "Great staff, quick service."
Pros: "Smooth flight."
Pros: "Even though we couldn't reserve our seats we where able to call and change our seats to be together. (Mom dad and 2 toddlers)"
Pros: "Plane was clean, staff helpful"
Pros: "Delta was smart with boarding early once they realized everyone had cleared security. Flight took off on-time and arrived early. The crew was excellent and exuded energy although it was the end of the day."
Cons: "I ordered a special asian vegetarian meal and it was just plain horrible. I had to settle for the cookie. It's nice that they serve a complimentary meal on the red eye flight but the quality of the food was bad. Entertainment options were also limited although they had some recent box office entries from last year. The leg room also wasn't great but that's expected in economy I guess."
Pros: "Crew was nice and friendly."
Cons: "Plane was not cleaned well from the previous flight and looked dirty from being overlooked for so long. There was garbage in my seat back pocket and the overhead areas all looked dirty as if they were never cleaned at all."
Pros: "Boarding time and schedules were as expected or faster and good attention from the flight crew."
Cons: "Breakfast was mediocre for First Class."
Cons: "Flight was 7 hours delayed and every 2 hours of waiting they delayed the flight 2 more hours"
Pros: "everthing went well"
Cons: "Row 36 is a disaster."
Cons: "My seating. Location. We checked in 22 hrs before the flight and received C4 c5"
Pros: "People crowd the boarding area like it was the last flight out of hell. Delta needs a saner way of doing business."
Pros: "Had a decent seat other than I was in the back corner of the aircraft."
Cons: "Took too long to get to seat."
Cons: "half-broken screen, couldn't access anything on the left side"
Pros: "Great food and service. Great entertainment. Really comfortable flight overall."
Cons: "Flight was delayed and it wasn't communicated very well."