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Pros: "Yes"
Cons: "Everything was perfect"

Pros: "El vuelo fue confortable y agradable. El equipo de trabajo estuvo organizado y fueron serviciales."
Cons: "El servicio es excelente, los asientos son cómodos y el vuelo estuvo sin problemas. Salimos y llegamos a la hora avisada previamente."

Cons: "The headset jack didn’t work at my seat"

Cons: "Unacceptable three-hour delay that was obviously not going to resolve but still told to report to the airport for original departure time."

Cons: "Flight was delayed for 3 hrs"

Pros: "Staff good"
Cons: "N/a"

Pros: "Flight left quick and everything was in order"
Cons: "Food"

Pros: "The crew"
Cons: "Everything good"

Cons: "There was a bany crying all the flight"

Pros: "Swift professional service. Pilot was exceptional; we didn’t even feel the landing or take off"
Cons: "N/a"

Cons: "Flight was late more than 7 hours with no credible explanation"

Cons: "More Lego room"

Pros: "El tiempo para entrar a los gates y pasar aduana fue extremadamente largo. No había organización el personal a cargo no manejo bien el orden de llegadas y turno."

Pros: "Very good experience with Jetblue’s Crew, comfortable."
Cons: "Food is not something to crave for, 4 hours trip I had to buy a sandwich because the only included is chips and basic beverages. Definitely need to improve."

Pros: "Nice to be offered free chips. The windows seemed cleaner then a lot of other jet planes."
Cons: "One of the washroom floors was sticky only partway into the flight."

Cons: "Took off a little late"

Pros: "The crew was great. We left on time & arrived a few mins early"
Cons: "I guess boarding and disembarking. Since there’s only 1 door used it’s time consuming. Some international carriers do both front and back boarding & disembarking."

Pros: "Yes"
Cons: "Snacks"

Pros: "Everything ran smooth I got my information on time and was a head of schedule and JetBlue made sure they kept me updated at all times."

Cons: "The flight was delayed for like an hour"

Cons: "No one was sitting in the exit seats at row 10; delayed for one hour while we were in the plain with no communication or explanation from the crew."

Pros: "Entertainment"
Cons: "The fly attendant needs to be more friendly and happy"

Cons: "Can’t have a free bag under the plane."

Pros: "The bumped me from my confirmed flight and sent my bsggage on another flight. The JB staff were rude."

Pros: "Great crew. Comfortable seats and leg room."
Cons: "Entertainment system bites. Screeñ resolution pathetic. 90% of the flight there was no availability of movies or TV. Laaaaame!"

Pros: "The crew was nice."
Cons: "Delayed for 2.5 hours. Overhead compartments taken by the time we boarded ."

Cons: "Television was out due to out of coverage"

Cons: "The flight was delayed 6hrs 30 mins and changed departure gate twice. At no point was there a gate change announcement overhead (there were gate change announcements made for flights to Bermuda, Boston and San Francisco). During the boarding process many people stood and went in before their group was called, one agent noticed it and told the agent checking the boarding passes “all of these people are group A?” To which the other agent replied: “no, but I can’t do anything about it”. If there are group assignments, they need to honor that, as some people pay to board earlier."

Pros: "Nothing"
Cons: "the flight was delayed 3 times and nobody could give us an explanation of what was happening, the customer service at the airport was extremely poor, informal and very very inefficient. I would like to know what the compensation will be for this unpleasant event."

Pros: "Nothing. I didn’t get to fly and service are check in area was a disaster."
Cons: "On the itinerary my last name was missing an o and they did allow for a name correction."

Pros: "Just two members of the crew in my entire trip were very responsive and attentive with people during the flight Angel and Roberto."
Cons: "Aside Angel and Roberto from the crew, everything else was a disaster with this flight to New York and specifically with JetBlue. Always on delays with every single flight that I had take before, crew personal with a bad attitude and a non effective communication with other passangers. We even lost our first flight returning to our destination because of a misunderstanding with a passanger and one crew member, they made all the passanger to get out of the airplane, after being inside for an hour, then they told us that we lost the flight and they will accommodate us in other flights. We were left there without no hotels, and returning flights with absurd hours of flight and stop, instead of one as before direct to our destination. They report the incident as if it was a weather issue and JetBlue didn’t gave accommodation to all the passanger because of the supposedly reason of weather conditions, and in that manner they don’t provide hotels. By phone I changed my flight to next day and a direct flight back home, but at the counter at the airport they were very mean and with no ways to attend passangers."

Pros: "Great service, excellent snacks, the plane was new and new TVs, very comfy."
Cons: "Loved everything, thank you!"

Pros: "The crew was friendly and courteous despite dealing with several young infants"
Cons: "No dislikes"

Pros: "Everything went smoothly...even boarded early."

Pros: "Great service"

Pros: "Courteous/nice crew, nice legroom for coach"
Cons: "Flight was delayed and we spent about 45 minutes seated on the plane"

Pros: "Comfortable leg room"

Pros: "Beverages and a snack was offered."
Cons: "Unavoidable turbulence!"

Pros: "The Jet Blue "attitude" is good, the JFK T5 is comfortable, clean and bright, the fares are good."
Cons: "The boarding process is the absolute worst I have experienced lately (flying with Delta, American and United recently): slow, apparently disorganized, even chaotic. Full plane, too many carry-ons, overhead bins full but also badly accomodated. It all delays boarding, seating, etc. Very disappointing."

Pros: "Very nice crew"

Cons: "On the way to San Juan my flight was delayed for over three hours due to a failure with the heating and cooling system. On the way back to NYC, the flight was delayed for unknown reasons."

Pros: "I appreciate Jet Blue's commitment to the people of Puerto Rico."

Pros: "From terminal to terminal the all jet blue experience is one of a kind. No other midsize airline for domastic flights provide the comfort and security as JB"
Cons: "Nothing"

Pros: "Always pleased with JetBlue"

Pros: "Always travel jetblue, is always on time, friendly, and attentive. Love the leg space the planes are so easy to move around."
Cons: "The only regrets is the snacks they are so cheap with that. I wish that they would change that even if it was a little bit. Thank you I still love JetBlue."

Cons: "Tv, internet did not work majority of the flight, air was not that high."

Pros: "Staff was friendly, courteous, and helpful."

Cons: "Long security lines; contradictory agent instructions; couldn't pick seat; flight delayed three times; Uncomfortable seats."

Pros: "The process"
Cons: "The delay with no explanation. Flight was booked based on the time for a reason at certain time. I was in the airport for 3 hrs since I had to be there a 1hr earlier."

Pros: "I would like to have ore of a grace period to check baggage."

Pros: "Mal servicio; compre un tickets que no permitía escoger los asientos y nos seleccionó la última fila en cada vuelo. La diferencia entre ser priority y regula es bien marcada"
Cons: "Mejor trato a todo pasajero; se reconoce las ventajas de estar en primera clase pero el servicio debe ser excelente"

Pros: "The crew was not overly friendly"

Pros: "Movies"
Cons: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"

Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"

Pros: "Boarding was smooth."
Cons: "Nothing."

Cons: "The cabin temperature was very hot"

Pros: "Everything"
Cons: "Nothing"

Cons: "More food more room - but hey that’s what we always want"

Pros: "Taco"
Cons: "Taco"

Cons: "No customer service they do not care and it shows"

Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."

Cons: "Very bad service, airline unrespectfull, discortesy"

Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"

Pros: "Nice service"

Pros: "Love it"

Cons: "Late taking off. Let's leave on time"

Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."

Pros: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Cons: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."

Pros: "The cAbin attendant was really good"

Pros: "The friendliness of the passengers and most of the crew."
Cons: "One of the younger female flight attendants was rude . She was collecting trash and took my neighbor’s (aisle seat) trash but wouldn’t take mine. I tapped her elbow to show that I had trash, she looked at me but didn’t take it. She returned and still refused until I exclaimed. She rolled her eyes."

Pros: "Early arrival. On time departure. Good selection of movies"

Pros: "Overall ok."
Cons: "Cabin was freezing."

Pros: "Excelente"

Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"

Pros: "Arrived early. Got a beverage & snack which is becoming rarer with American carriers. Video selection was very good. Staff was nice and attentive. Overall a good flight at a reasonable price."
Cons: "Narrow corridor to seats"

Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."

Cons: "Flight was delayed over 1hr."

Cons: "None"

Pros: "The food and the service"

Pros: "Giid free sandwixh. Very good entertainment system. Good seats."

Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."

Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."

Pros: "Food and movies were good."
Cons: "Didn't leave on time."

Cons: "Price to get a little more space"

Pros: "Entertainment is very good"
Cons: "Send my carry on bag, outside."

Pros: "Excellent job"
Cons: "N/a"

Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."

Pros: "Layout of aircraft."
Cons: "USB port barely accessible. Also, it didn't seem to work."

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Pros: "Everything up to departure. Sat in line for almost an hour."

Pros: "Movie selection"

Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."

Pros: "Every thing went well thx"

Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

Pros: "Excellent choices for entertainment in the 737-900ER. 110V AC and USB ports at each seat, lots of choices for movies and games on seatback screen. Free sandwiches handed out on board."
Cons: "Intercom didn't work super well. JFK is a terrible airport for connections."

Pros: "The plane,plane, plane! Very new and clean , good entertainment. Love it"
Cons: "People taking their time to put their luggage in the bin... Very annoying."

Cons: "Everything sucks all the prople that work in check in are sucks, they were mad rude"

Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Cons: "I flew a dog in baggage on the JFK to SJU flight. It took almost a hour to receive her in San Juan and then the crate was cracked. I am wondering what happened to my dog if it was jarred so much to crack the plastic crate. Five days and still nothing from Delta on the clsim."

Pros: "Everything"
Cons: "No comments"

Cons: "Customers service, politeness and general helpfulness"

Pros: "Not much except that it was a smooth ride once we were up in the air."
Cons: "Space is AWFUL, Boarding waa AWFUL. Airlines consider customers cattle and don’t give a damn."

Pros: "The early boarding and charging ports accesbility?"
Cons: "Just one snack option maybe a few more comps. Also it didn’t have any info on the new airplane. The ride was nice."

Cons: "When my husband retrieved his piece of luggage, it smelled terribly lie dog poop. We had to drive home with the windows all the way down because the stench was so bad and throw away the suitcase I had just bought because of the terrible smell. Just awful to come home to that!"

Pros: "Smooth ride"

Cons: "Feeling of being cramped"

Cons: "Holding back the departing passengers so those with connections could exit first"

Cons: "More space."

Pros: "the food was great, and they served dinner right away so passengers could get some sleep before arrival"

Pros: "It was quick."
Cons: "Flying these days is no better than taking a local bus."

Pros: "On time departure and arrival."
Cons: "Hard landing!"

Pros: "None"
Cons: "Long delay"

Pros: "Convenient without problems"
Cons: "Paying"

Pros: "Movie options were good."
Cons: "The a/c was not working well and t"

Pros: "See above"

Cons: "Baggage lost."

Pros: "The stewardesses were very polite and helpful"

Cons: "6hours delay and no reimbursement. It sucked! Thank you."

Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."

Cons: "The fact that one could not book either an aisle or a window without paying significant sums is ridiculous - an additional $74 for a window seat and some were considerably more than that."

Pros: "Friendly staff."

Cons: "Too little room for legs and cabin was colder than usual."

Cons: "My Chair would not recline it was broken and was crushed every time the guy in front would lay back on his cause I could not move mine!"

Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."

Cons: "Too tight, seat was uncomfortable, food was bland"

Pros: "I loved the delay."
Cons: "Sits are very tight."

Pros: "The spaciousness of the economy cabin. Arriving early at destination!"
Cons: "Food could be improved upon."

Cons: "Passengers too crammed in closer together."

Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"

Pros: "Nothing"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"

Pros: "overall okay"
Cons: "malaysia airlines only allows one check in? didnt give any headphones for tv"

Pros: "fly was on time, good service, food and entertainment."

Cons: "No personal entertainment systems. I ordered a low lactose meal and got yogurt which is high in lactose!"

Cons: "Could not buy snacks"

Cons: "They were not honest with the information given by stewardesses"

Pros: "Reasonable , competitive airfare."
Cons: "Impersonal service of attendants"

Pros: "I liked that we got into Dublin earlier than expected. I really liked the amount of legroom-- It's rare for me to be able to sleep and I did. Thank you!"
Cons: "nothing to complain about--"

Pros: "The food was actually really good and not just by airline standards. The entertainment choices were excellent and by the time i finished viewing " the comedisn" and 12 years a slave", the pilot was descending inyo Heathrow.."
Cons: "The aisles are very narrow with the food carts constantly banging into my arm as I was seated in an aisle seat. . One of the 2 nearby bathrooms was out of order, which led to a rather long line awaiting to use same."

Cons: "There was no phone charger at the seat."

Pros: "The pilot was amazing!"

Cons: "There seets are two small. And they dont sell alcohol. That sucks."

Pros: "Everything went smooth"

Pros: "Every thing."
Cons: "All good"

Pros: "Terrible porque no pude viajar ayer"

Pros: "found out upon boarding that my $97 ticket was for a business class seat. Awesome"

Cons: "Delayed 2 hrs"

Pros: "i have to pay $90 for my seat"

Cons: "It was a headache!"

Cons: "One hour delay sitting inside the plane with no pilot!! And to top it off, the air conditioner was off!! Will never fly American ever again."

Pros: "everything"
Cons: "nono"

Pros: "Nothing"
Cons: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"

Pros: "Nothing"
Cons: "Not having so many delay and not seating on a plane for over an hour to take off."

Pros: "Fantastic"
Cons: "Super"

Cons: "Again, left stranded in SC."

Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."

Pros: "Comfortable seats with a touch screen with plenty to choose from to entertain. Updates from the cockpit often. Good music as we boarded and exited the plane to set the mood. Very attentive staff. Would love to fly with United again, soon."

Pros: "EWR gate personnel tried to move things along. Seat was roomie and the flight attendants were pleasant. Flight was on time and landed early. No complaints."
Cons: "Long TSA lines at EWR, but they moved."

Pros: "Nothing"
Cons: "Terrible service. Flight delayed (two hours)."

Pros: "Service, food quality, profwssionalizem"
Cons: "Equipment. Very old. Seating inconvenient cand cramp."

Pros: "Just what I needed, right when nothing was working out. I had many things going on in my mind, yet nothing had to do with my flight. Everything worked out perfectly after all."
Cons: "When we arrived in PR there wasn't a gate available because the one that was assigned had a broken jet bridge."

Pros: "All in the prices!!! Accesibility!!!"
Cons: "The prices changes too much!"

Pros: "Nothing"
Cons: "I'm supposed to bring a carry on with me and they don't allowed me this time. They should be strict with other passengers who bring more than a carry on. I was SO MADDD"

Cons: "we took off over 1 hour late"

Pros: "All the way we had a great atencion from all the crew and airport facility thanks"

Cons: "See above."

Cons: "The seat table was badly stained andlooked like it hadn't been wiped in ages. The sack in front had garbage from previous passengers. It was also freezing cold. Food inedible"

Pros: "Great service, it had been a while since I flew with United. Impressed with the new plane."

Pros: "clean; good movies"
Cons: "no kosher food option"

Cons: "The flight was life threatning. The pilot hit a patch of air, and there was screaming and people were hysterical. Honesty, we thought the plane was going down into the water. I still have not recovered from the fright, and i dont know how i am going to get back on ghe plane to go home. Thr captain didnt even address the issue or appologize for the discomfort. Very unsatisfied...and scared. I left 7 small chikdren at bome, who all need a mother."

Pros: "Estaba supuesto ser un viaje barato y puntual"
Cons: "Pero no fue de esa manera yo soy un paciente esquizofrénico y padezco de vipolarida más tengo problema con el azúcar mas padezco de sleeping adnnea.y muchas otras condiciones.y mi vuelo no salió cuando. Tenía que salir.yo vivo en perth ambos y era muy difícil viajar para Mi en tren para luego tener que pasar todo lo que pase.deverian por lo menos recomendarme con algo desierta por todos mis inconvenientes."

Pros: "Nothing at all."
Cons: "This flight was the worst experience I ever had. 7 hours delay with no compensation at all. I loss one day of my job. I called united customer service and they couldn't help me. I won't flight on united never again."

Pros: "Smooth boarding"
Cons: "No entertainment of any sort available unless paying."

Pros: "That i had all four seat available to me and very helpful"

Pros: "Was fast and on time"
Cons: "Pushing back from gate took for ever due to mechanical problems and somebody got sick on the plane so their decision to wait until the person situation got better affected everyone else"

Cons: "Lots of delay, not so friendly flight attendants"

Cons: "Since united took over food court it is impossible to get breakfast. 30 minute wait at the kiosks, missing items at express, no coffee at Stromboli stand, another line to get coffee. 8:30 flight pulls out on time but doesn't leave for another 45 minutes, still posts as leaving on time."

Pros: "On time"

Pros: "..."
Cons: "Never happened"

Pros: "Rate was very good and the time of the flight was perfect! Non-stop and all."

Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"

Cons: "I missed my second flight by 10 minutes due to a delay from my first flight and was only refunded a small portion luckily I found a good price with Jet Blue wich worked out better"

Pros: "On time, friendly crew and very reliable"
Cons: "Where's the food?? Gas prices have dropped significantly but all airlines still skimp on food, charge for bags and tickets are still pricey"

Pros: "El viaje de newark a san juan por united fue excelente. Por la linea aerea de American Airlines terriblemente FATAL. Habia un problema con el avion o la torre del vuelo miami hacia san juan PR. Nos ofrecieron estadia en un hotel supuestamente ellos corrian con los gastos ya q se atraso el vuelo y no fue culpa de ningun pasajero segun nos dijo una señorita del counter, resulta ser q el hotel fue el piso del aeropuerto de miami x 8 horas!!! Wow a la verdad q nos vieron la cara de bobos y nos cojieron de bobos tambien. Q trato mas injusto. No volveremos a viajar por AMERICAN AIRLINES asi mismo le dejaremos saber a todo el mundo el trato de esta linea con los pasajeros. Gracias a esto nos agravamos la espalda, costillas. Por culpa de ellos por tratarnos como basura. Eso no se hace!!!! Despues q estabamos sentados en el avion el piloto no llegaba y nos tuvieron q bajar del avion, esperar a que llegara otro piloto para volvernos a montar en el avion!!! Q mala coordinacion!! Esto es una falta de respeto!! Esta linea AMERICAN AIRLINES ES UNA PORQUERIA!!! No volvemos a viajar por esta linea JAMAS!!! Irresponsables!!"
Cons: "Nothing at all !!!! With AMERICAN AIRLINES THE WORST!!! We will NEVER travel by this linea aerea. Son una gran Porqueria!!"

Pros: "Everything was perfect, the crew was fantastic"
Cons: "Maybe a bit of food."

Cons: "It took to long to board the flight"

Cons: "The airline is horrible.. Poor customer service"

Pros: "Boarding"
Cons: "Excellent"

Pros: "Bien"
Cons: "Bien"

Pros: "Everything"

Cons: "Comfortable and affordable!"

Cons: "No leg room and also a short free movie wouldn't hurt."

Pros: "What I like the most was that it was on time, also the crew was amicable."

Pros: "One flight attendant saw what we were going through and asked if she could do anything but there waany really much she could do for us. So we asked for more cookies which she quickly obliged."
Cons: "We sat in the last row which was uncomfortable because we couldn't recline our seats. My boyfriend had ice spilled on his lap and the beverage cart was bumped into his shoulder and knee three times. There was a passenger that was annoying to us as well as to the crew. She kept getting up and standing in the aisle. She brought food on board that smelled like spoiled cabbage. This same passenger walked to the back where the food and beverages were to serve herself water. Once seen, the flight attendant told her to go back to her seat. My boyfriend's television controller didn't work and he had to use mines. He sat in his seat and had to watch a movie that was in front of my seat. Overall, it was a rough start to his birthday celebration."

Pros: "The flight it self was ok"
Cons: "The back and forth that I went thru between gate to gate and the last minute changes of the schedule"

Cons: "Very stressful experience at counter check in. Airline representative didn't know the difference between the expiry date of a visa and that of my passport.. he just ran away with the passport to check and didn't get convinced and it took him long to return, with me just waiting and knowing nothing about where he went. Only the passport needs to be valid for three months after returning from the trip. Not the visa. He should know that. I got my boarding pass at the end, and he didn't apologize for the inconvenience or anything."

Pros: "The crew kept us feeling comfortable"
Cons: "Hated the security check in on the airport because of their lack of staff also hatted the flight we were delayed 3 hours"

Cons: "They did not have TV and no wifi it was terrible. They only gave me a cup of soda nos even a potato chips which other airline do give."

Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."

Cons: "Waitied in the airplane for about an hour till take off. Wasnt offered anything to drink till after."

Cons: "More Comfortable seats"

Pros: "It was ok, one gets what one pays and I understand that."
Cons: "Some padding on the chairs would have been welcome."

Cons: "I recommend for being punctual"

Pros: "The crew was amazing"

Pros: "On time reliable."

Pros: "Check in was"

Pros: "Nothing"
Cons: "Smoother ride to location"

Cons: "Nothing because everything is good."

Pros: "En realidad nada porque desde los empleados hasta las azafatas del avión brindan muy pésimo servicio"
Cons: "Todo Check in Empleados Meriendas Entretenimiento"

Cons: "Frontier is usually good, not this flight. Dirty and packed full, not clean at all."

Cons: "Covid prevention methods need to be fixed ASAP, I don't trust Frontier with my health safety. Everyone was cramped in the plane and there was not any space betweem seats like other airlines. The app did not work to pay for carryon and I had to pay $60 in the front desk."

Cons: "The check in/bag drop process is terrible. Took 45 min. No explanation. No help."

Cons: "First time on Frontier, not a bad experience even though some of the comforts are not there. But the price is good if you need no frills"

Pros: "That was fun"
Cons: "The food in the airplane"

Pros: "Prompt, professional, and smooth landing. Very friendly staff"

Cons: "Great flight, boarding in Newark on Saturday, a nightmare getting through long security line."

Pros: "The crew of the flight was good but the seat are no comfortable."
Cons: "Comfortable seats."

Pros: "Everything was perfect flight on time the baggage very fast and the flight was just 3:30 minutes smoother than u can ask!"

Pros: "Nothing. Maybe the leg room."
Cons: "Everything. Delayed due to frontier poor logistics. Bad updates by staff (ie none), rude gate attendants and rude flight attendants throughout. We did make it an hour late and bags arrived but this felt like a banana republic airline."

Pros: "Once again everyone was so wonderful and helpful"
Cons: "Lower luggage cost. I spent $110 additional on this trip since since I wasn't well informed (my fault)"

Cons: "No entertainment or food, the worst plan ride ever"

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing"
Cons: "Staff crabage"

Pros: "Fast easy boarding, friendly helpful staff"
Cons: "There was more kids sitting on their parents lap than I’ve ever seen before and it made a very chaotic noisy flight"

Pros: "The crew was great, the chairs are uncomfortable."
Cons: "For the price it’s great."

Cons: "People should be restrained from jamming entrance to aircraft BEFORE their zone is called."

Cons: "Never happened, the flight was cancelled and never rebooked."

Cons: "The flight was delayed, it was a mess."

Cons: "Boarding"

Pros: "Great flught for the price."
Cons: "Can’t complain."

Cons: "Good"

Cons: "Tremenda porquería horrendo"

Pros: "Crew was amazing, I love that they had tablets to take the order instead of driving the cart up and down the aisle."
Cons: "Paid fifty dollars for more leg room and it basically felt like basic seats that I’ve flown with such as spirit and American Airlines"

Pros: "Yes"
Cons: "Food"

Cons: "Everything was good. It’s was a nice travel... safety and puntual. I like that... the only things I think they may could be better is the airplane seat. And they don’t have television."

Pros: "Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido"
Cons: "Como comenté anterior Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido deben mejorar y no cojer a la gente de boba eso no se hace primera y última vez que viajo por Frontier"

Pros: "On time, new comfortable plane."
Cons: "Entertainment?"

Pros: "No issues"

Pros: "Price"
Cons: "Hardest most uncomfortable seats, ever!"

Pros: "SEAT was comfortable"
Cons: "Service"

Pros: "Price on the flight to ket"
Cons: "Sits are really uncomfortable, staff wasn't courteous and boarding process was a mess"

Pros: "Estaba todo bien."
Cons: "Pero no me gusto q havia mucha turbulencia. Y mis photos queria esplotar."

Cons: "The crew were not welcoming or friendly. One of them (blond, curly hair) was mean and disrespectful to everyone. She had an attitude all the time. Just the opposite of my flight from SJU to ATL. Other than that, the flight was on time, etc."

Pros: "Good"

Pros: "We had an uneventful flight"
Cons: "Didn’t depart until 1055 pm. One hour later than scheduled"

Cons: "Las 2 horas de retraso del vuelo."

Cons: "The seats are very uncomfortable"

Pros: "Everything went well. No issues at all."
Cons: "Deplaning is slow. Should consider a rear deplaning procedure from back doors into tarmac and into terminal."

Pros: "Nice service. Exceptionally new plane about a year old to the month."
Cons: "Need to ask people to prepare to deplane. Perhaps use rear door to expedite process"

Pros: "Great service."
Cons: "Limited food"