Daily cleaning, installation of cabin HEPA filters on flights from Birmingham to Washington
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 45m
The cheapest ticket to Washington from Birmingham found in the last 72 hours was $1,030 one-way, and $559 round-trip. The most popular route is from Birmingham to Seattle, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $605.
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Scores according to KAYAK customer reviews
Pros: "Crew were very gracious and kind."
Cons: "Food not as good as before"
Pros: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Cons: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Pros: "The service was excellent"
Pros: "Overall, the staff was amazing, so as the food and cleanliness"
Cons: "The space between the seats in economic seat"
Pros: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Cons: "Silk air"
Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Cons: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Pros: "I like everything in Singapore airlines"
Pros: "Seats were good"
Cons: "Food could have been better"
Pros: "Got bumped to Business Class"
Pros: "everything in suite class"
Pros: "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
Cons: "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."
Cons: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Pros: "check in went smoothly. helper was friendly and helpful."
Pros: "Entertainment ok but not newest, boarding smooth, food ok"
Cons: "Long waiting time for baggage, food not exceptional"
Cons: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Pros: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Cons: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Pros: "Staff, food and emenities great for economy class"
Cons: "Inflight entertainment wasn't as extensive as in previous years."
Cons: "Some staff not courteous which surprised me"
Pros: "business seats were excellent"
Cons: "all was good"
Pros: "But I got to take Qatar airline and the service was great"
Cons: "Almost missed the flight, havent noticed the passengers in prior"
Cons: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Cons: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Cons: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Pros: "Service was spot on and food was good. Very comfortable flight overall."
Pros: "Seats, crew"
Cons: "Nothing else other than above"
Cons: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Pros: "Finally an airline that loads from the back to the front. Makes sense to me"
Pros: "Classy cabin staff"
Pros: "friendly staff top Service top Inflight"
Cons: "old aircraft, no usb or power point charging. choice of 5 movies"
Pros: "the flight schedule are very good"
Pros: "The service, kind and pleasant."
Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Cons: "It is really good experience. All the flight attendants are good"
Pros: "Crew and boarding were efficient"
Cons: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."
Pros: "Amazing plane and crew!"
Cons: "cramped seats freezing cold"
Pros: "Aircraft was OK."
Cons: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Pros: "the service on the flight was the best I can ever recall having."
Pros: "It was a standard flight"
Cons: "did not have my meal preference even though it was on the menu and being offered to others. Screen did not work to watch shows/movies. It was an outdated plane"
Pros: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Cons: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival."
Cons: "The movies choices in the in-flight entertainment were wanting."
Pros: "We love travelling Singapore Airlines and always try to travel with them if we can"
Cons: "The entertainment choices were terrible."
Pros: "I loved the touch of luxury, even sitting in the economy , the hot towels, the good food , attractively prepared , the free wine and the courtesy of all the team. This was my third time flying with Singapore Airlines and I hope not the last time. The big plane flew so quietly, it was a wonderful flight."
Cons: "Like in all airplanes in economy the seats are too close , but when you cannot afford to fly differently it was okay, there was at least leg room."
Pros: "Friendly crew, excellent service. So far best economy class"
Cons: "Food can be better"
Pros: "1) New seats 2) Good IFE 3) Helpful crew"
Cons: "1) Cramped aisle 2) Toilet seems smaller than the older plane models 3) Boring food"
Cons: "Your counter staff behavior at Hongkong airport.she altered our online booking confirmed seats??? Wheel chair did not come on time at Hongkong airport. We had to rush to catch the flight after demanding the boarding pass from counter.Please investigate and punish those two staff at your counter at Hongkong airport."
Cons: "Plane is old and tired. Not what Singapore Airlines is famous for."
Pros: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Cons: "Cheaper baggage rates"
Cons: "Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks"
Pros: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Cons: "Everything was great"
Pros: "Courteous and attentive crew from baggage check in thru baggage claim."
Pros: "Crew was great !!!"
Cons: "Seating in upper class is uncomfortable and bedding is not fresh."
Pros: "Crew was nice"
Cons: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"
Pros: "Crew was great!"
Cons: "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("
Pros: "Great crew. Very kind and efficient."
Cons: "American carriers seem to enjoy poor seat ergonomics."
Cons: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."
Pros: "The crew was very good and there was enough leg room."
Cons: "The dinner option was underwhelming."
Pros: "The crew on Virgin Atlantic was superb!"
Cons: "More leg room"
Pros: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The flight was so delayed I missed my connecting flight to jfk."
Pros: "Comfort, service food and entertainment. What more can you ask for."
Cons: "Nothing. ]"
Pros: "Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing."
Cons: "Lack of importance shown to safety of young children."
Pros: "Everything except the food"
Cons: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."
Pros: "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"
Pros: "Food and snacks!!!!!"
Pros: "Great movie selection"
Cons: "They need softer seats...had to stand half the time"
Pros: "While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew."
Cons: "Delay in boarding - not clear why. Can never get the wireless entertainment system to work."
Cons: "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"
Pros: "Entertainment Meal service and quality"
Cons: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"
Cons: "Older media entertainment screen with hard to use touch interface."
Pros: "Complimentary newspaper Food service"
Cons: "Overhead reading light"
Pros: "The onboard crew were lovely."
Cons: "Stood at check in for over 30 mins with no staff in sight. Boarding was a disaster. Staff was not prepared nor organized and the crowds were unbearable. Upgraded seats were laughable and not worth an extra $60. Food was mediocre. Entertainment would have been good but GE touchscreens are so old, they were difficult to work."
Pros: "Free everything...food, wine, spirits, movies, etc. Nice crew!"
Cons: "Seats a little hard, main dinner dish was a little odd but okay."
Pros: "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Cons: "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."
Pros: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Cons: "Could do with more legroom. Food not the greatest"
Pros: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Cons: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."
Pros: "Legroom was much better than on U.S. carriers doing same long trip."
Pros: "first time I flew VirginAtlantic. Heard so many good things about it. It fact even our Uber driver was praising the airline on our way to the airport. But once onboard: - poor food (I mean 'survival kit' style) - entertainment station was not working - games feel like 20 years old - design (heavy red) now looks dated and suffocating - hostesses are more focused on their hairstyle than their customers"
Cons: "Back to Air France next time!"
Pros: "My flight was delayed boarding, Entertainment wasn't exciting oppose to other Virgin flights I have taken in previous years. Food wasn't great. I had teriyaki chicken with rice and I left it. Big dislike - when I was checking in online I found some economy seats I couldn't allocate for my seating due to additional charge applies. I think this is very off putting as I have been a Virgin member for years and it is very disappointing."
Cons: "I liked the Airbus carrier which had only two seats (window and Isle) on each sides oppose to three. It felt more comfortable."
Pros: "Getting to Barbados from Manchester airport is convenient"
Cons: "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"
Pros: "We were inmiddle seats -not our preference. We were told in Dublin that we had different seats to the ones we ended up in. Food was excellent, crew were very nice. Loved the "make a wish" event on this flight - a definite plus for Virgin."
Pros: "The crew were excellent."
Cons: "Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight."
Pros: "Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices."
Pros: "1st class, what's not to like?"
Pros: "the food was very good and they hd a good list of selections of movies."
Cons: "the crew was very dry. they did not seem too happy."
Pros: "On time, everything normal."
Cons: "Seat space so small that my knees were up against the next seat, even without it tilting back."
Pros: "100% best flight ever"
Cons: "More than one hour delated"
Pros: "The people at Check-in were fantastic - found out you have to check-in more than an hour before flight. They close an hour before to taking bags for international flights. Although right at an hour was late, they reopened for us."
Pros: "Genuinely pleasant cabin crew, good service, good food."
Cons: "Virgin Upper Class seats are cramped, with very limited stowage space. Turning the seat into a lay flat bed (and returning it seat at the end of the flight) takes some effort--not the simplest of processes. I'm not tall, but my feet protruded into the aisle so I was being disturbed whilst sleeping. Seat is also quite narrow--feels quite claustrophobic when sleeping."
Pros: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Cons: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."
Cons: "cabin was nice but cold"
Cons: "The cabin was extremely dirty, the food was awful."
Pros: "As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience."
Cons: "The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front."
Pros: "The comfort of the flight and entertainment."
Cons: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."
Pros: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Cons: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
Pros: "Seat was not comfortable"
Pros: "Over all good service."
Cons: "Passenger seats. Very uncomfortable need more legs room and more padding."
Pros: "Good seats, great staff, good food, luggage service on time, excellent price!!"
Pros: "Crew was helpful and pleasent"
Cons: "Flight from Istanbul to Mumbai was not that great. Leg space was not that great. Food overall was pretty same across the 3 meals. Expect more variety which I have seen on other airlines like Emirates and Etihad."
Pros: "Good food and great entertainment system."
Cons: "As close as an hour to takeoff, we had not received any confirmation from the gate that we would be boarding there. Upon asking the gate attendant at our supposed depature gate if if was indeed the gate depating for Kabul, she "had no idea." To begin boarding, people just randomly started lining up without any formal announcement ever occuring."
Pros: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
Pros: "Nothing everyone was rude and disrespectful"
Cons: "No one was helping or bothered to help"
Pros: "crew on the aircraft was polite and with service attitude ."
Cons: "the flight was almost 2 h late without any explanation from the ground crew whats is going on , why is the aircraft late and what would be with the connection flight in Istanbul. while arrived at Istanbul it was total mass : representative of turkish airlines was waiting and focused on a group from Korea or china , helped them and barely answered other passengers who didnt know what is the status of their connection flight , which was not shown on the screen ( to tel aviv for example ). then it turned out that my flight took off 15 min before and i was approached to turkish desk to get voucher for poor meal at 2.30 am in the morning and a new ticket . that was poor compensation for 2 h delay in BUD and delay to substitute flight that took off on 7:45 am , almost 6 h later in istanbul . i was forced to run at the airport like a mad instead of having a rep of the co , explaining the passengers where to go and get their new flight ticket and not run hundred of meters with no address in the terminal area . that experience was so bad i havent been through for 13 years . i arrived TA after 14.5 h of trip for a flight who to take 4 h net including istanbul - TA ."
Pros: "Good Timing"
Pros: "Food was great. Crew was nice overall."
Cons: "When we arrived they tried to convince us to let our 4 year old fly w a broken tray table. After escalating they wanted to remove us but some other passengers intervened and helped. Entertainment system totally sucks. Movie selection was good but a headache to navigate."
Pros: "Good food, new movies and good leg space"
Cons: "Flight was delayed by an hour, luckily managed to make my connecting flight"
Pros: "We get turkey on time waiting in the air port for 9:30 hour then we get the plane and waiting two more hours on the ground so the flight very tiering I will never take Turkish airlines again in the pass never happened I don’t know happened to the management ???"
Cons: "My flight take 32 hours the price not worth it ,,, they said if you stay ten ours they give us a hotel room they did not they give us a sorry meal ,,, the food court very crowded and mangment"
Cons: "the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax"
Pros: "Best flight ever on"
Cons: "My seat."
Pros: "I've flown with Turkish airlines a few times and compared to other airlines they are amazing. Even on short distance flight (1 hour flights) the offer a sandwich and drinks. If there are delays the pilot explains what's happening instead of leaving us clueless."
Pros: "The service, the food. The staff is very friendly and helpful."
Pros: "The best was the Seat and Leg space."
Cons: "Some food has fallen on the floor and she kept pushing to serve the same food and was reluctant to discard that tray. Very bad. Seems the whole crew has attitude problem in terms of Service. I would surely avoid using Turkish. This was my first time ever to use but poor experience."
Cons: "The Turkish government not allowing me to use my ticket."
Cons: "My luggage arrived wet unprotected fron rain"
Pros: "Everything was great. Service. Very comfortable. The staff was great"
Pros: "The crew was friendly"
Pros: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Cons: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."
Pros: "Free movies that are current, Free food/drinks/alcohol, Pillow, blanket, eye blinds, slippers, socks. The flight was 12+ hours long, and the ability to watch movies, tv shows, play games, listen to music on the large pad in each seat was pretty amazing. Free over the ear headphones... Very amazing flight"
Cons: "Bathrooms were a bit dirty...but there was a lot of people on the flight and they didn't start dirty."
Pros: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."
Pros: "Very crowded on the plane with little leg room and very difficult to pass down the isle to get to the bathrooms. Food and entertainment were very good."
Pros: "The staff are all very professional and nice."
Pros: "Flight attendance service is great"
Cons: "Boarding process too complicated with several security check points make the travel more difficult"
Cons: "שום דבר"
Cons: "They moved the time up without prior notice. I could have lost the flight. They checked my bag in Antalya via Istanbul to Naples. When arrived in Naples no luggage. After long wait was told it is held in security in Istanbul. They should have not boarded me if they had problem with the luggage or at least they should have told me in Istanbul not after arriving at destination and have to search for an answer. Extremely poor airline and will never fly with them again."
Cons: "No individual air vents to control temperature"
Cons: "They lost my baggage. And i have all my medicine in it."
Pros: "The food is amazing, the crew is very attentive"
Cons: "The seats can use work. Very uncomfortable"
Pros: "The food tasted great. The crew are very friendly."
Cons: "The seats are kind of small"
Cons: "My logged didn't arrived to Amman I received one and I miss one TAG number TK633655"
Pros: "Flight in early November, where flying was very relaxed and spacious."
Cons: "TV and Lights gave me a headache, but nothing you can do."
Pros: "Food and the service"
Cons: "Ground crew, misleading information"
Cons: "Flight was delayed by 4.5 hours. We got a few drinks and snacks while waiting. No real information was provided and the flight was delayed by one hour at a time. Kids were tired and hungry. Crew did not help. After a few hours we got some blankets. We had to sleep on the airport's floor. We had to buy food. We did not know what will happen with our connection flights that most of the passengers missed because of the delay. This was a nightmare!"
Pros: "Crew were lovely. I did request a window seat at check in and the clerk said she had done it, however I was stuck in the middle of two people 16J so it was a very uncomfortable flight."
Cons: "Two babies screened the whole way to Los Angeles I was ready to kill them. Babies on long haul flights should be strapped to the wings. it was ridiculous/annoying. No vegetarian option on the flight to LA which would have been nice. However the food is really good and I loved the eggs for breakfast."
Pros: "Flights left on time. Boarding was good."
Cons: "It was blazing hot on every flight. Several guests complained yet the staff kept saying it was cool enough and would not turn it cooler. Although the menu said cheese sandwiches were available at any time, we were told there weren't any when we asked for one. The guest next to me would push the attendant button and the staff would walk by several times without even making eye contact with her."
Pros: "Service Good Clean On time"
Cons: "Price is high"
Pros: "Very professional. Spacious seats."
Cons: "Wait at Ataturk airport on passport control."
Cons: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"
Pros: "Free food, free check in baggage, free drinks, great and courteous service. Plus the plane arrived a head of time."
Cons: "Seating could of been roomier."
Cons: "They messes up our special food order and served us meat!"
Cons: "Tough landing and strange turbulence"
Pros: "One of best experiences flying. First rate and can't beat the price."
Cons: "Unable to travel due to Corona restrictions, company would not refund ticket."
Pros: "Nice crew great sitting"
Cons: "Boarding has always been slow with this trip.... disorganized"
Pros: "Crew was brilliant"
Cons: "Excellent! Got us home on time and with great service! Thank you"
Pros: "Business class upgrade"
Cons: "Sitting in window next time"
Cons: "Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage."
Cons: "Server was mean"
Cons: "The food was sub-standard, though it was described accurately as a snack."
Pros: "Food was great and the crew were helpful."
Cons: "Seat could have been comfier!"
Pros: "Lufthansa long haul flights has a really cool air flight status system."
Cons: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."
Pros: "Captain explained situation in person"
Cons: "Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control"
Pros: "Service leg room and service with a smile"
Pros: "The crew was fantastic!"
Cons: "Movie selection was very limited"
Cons: "Had a connecting flight, both were with Lufthansa. There was an hour between the two flights. We went straight to security and immediately to the boarding gate but they had closed the gate and would not let us board, even though there was 15 minutes before the flight was due to leave. We were refused a refund and had to move flights to another airport 2 hours away and then had a 5 hour delay. We lost our car reservation as we would arrive too late to collect, we also couldn't check in to our hotel as planned as the hotel only allow check in until 11pm; we would have got there at 1am, so then had to book another hotel for the night. Airport staff at Lufthansa told us they could not help and told us to go away!"
Pros: "I'll probably never fly Basic Economy again....it's worth the extra money."
Cons: "Flight was cancelled 1 hour before departure... customer service was appauling"
Cons: "Attitude of staff very poor at a request for a drink of water"
Pros: "Lots of food with free wine"
Pros: "Everything as expected."
Pros: "Friendly staff amazing boarding experience"
Cons: "No vegetarian options for food"
Pros: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."
Pros: "I am in love with these guys! They made me feel very welcomed and proved that German quality is the highest one. The crew was just brilliant! Incredible comfort. Thank you!"
Pros: "Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)"
Cons: "Nothing to dislike"
Pros: "So much more comfortable to sit and sleep on such a long flight. Worth every penny!"
Cons: "Check in 2x and security 2x Then rushing about"
Pros: "Friendliness of staff Efficiency"
Cons: "Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience."
Pros: "Online check in worked well through app."
Cons: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."
Pros: "The short transist time in Frankfurt"
Pros: "The crew, again, was fabulous. Boarding, once the stuffy wait was over, went quickly. They attended to every request with smiles, gentle humor, and without delay. Nonstop movies were a great help on this second of two long legs, and it was really nice to have control over pausing, replaying portions, and jumping ahead past sex scenes. A 10-sec forward button like the back button would be very useful to skip nudity scenes, there were families around us! The trip was as comfortable as it could be, given close proximity of seats. Appreciated the pillows and blankets, and frequent water and drinks."
Cons: "Boarding was pretty terrible - no instructions, go left, give up the water bottle we JUST BOUGHT even though it was still unopened (it had to be "sealed", still no idea what that means because the seal wasn't broken), and the waiting room was very stuffy! Seemed we should have been able to get air...? Boarding went quickly, though, thankfully. Breakfast was pretty bad, one of us just skipped it once opened because it was so unappetizing. Would have liked movie ratings to appear in the descriptions to save the risk of getting started on lame shows."
Pros: "Staff were polite Comfort ok Food was basic No entertainment."
Pros: "The crew - seemed very amenable and pleasant on this flight. One helped me move to effectively solve the acute posture problem."
Cons: "The seat - window by request, but it was in front of an emergency exit The seat - is jammed in - very tight - could not put it back to relax, and could not relax my left side by the window. My left shoulder and arm and left hip started hurting - couldn't sleep - took 2 days to get rid of the numbness in my arm. I asked to move, and it became obvious that there were many empty seats in the next section behind. I moved, and my comfort improved. Why was I given such a posture killer - especially on such a very long flight with seats to spare?"
Pros: "The food and service is always good. In flight entertainment and nice planes!"
Cons: "To board- it's just a long queue - any way to shorten line so we don't have to stand for so long?"
Cons: "Needed more visible organized pickets showing the seat ranges avoiding mixed lined passengers and delay."
Pros: "Friendly crew, multiple drink services"
Cons: "Waited 40 mins after boarding with no explanation as to why we hadn't moved"
Cons: "My video player had substantially less options than the rest of my aisle. The food was below average."
Cons: "Everything.UEverything.United is suck"
Cons: "Plane was very late; boarding late; short flight so no food or entertainment, but not really a problem. Overall condition of plane was mediocre at best -- old plane, not particularly clean. It was actually Air Canada. If that is a partner of Lufthansa, very disappointed. Would not fly Air Canada again, but LOVE Lufthansa."
Pros: "1. The crew was very pleasant and responsive. 2. The entertainment selections were plenty, recent and without extra cost. 3. The food was nice (if you weren't having meat options). My travel companion was a bit disgusted by the meat. I enjoyed the pasta!"
Cons: "1. The seats were extremely uncomfortable without sufficient cushioning. It felt like sitting on a plank. My back still hurts. We also had to straighten up the seats during meals because it was so bad for the person behind. 2. Boarding is a bit disorganized. Perhaps try splitting the boarding process into zones so it isn't a mad house free for all after the initial boarders. 3. On my flight to Frankfurt, the plane was half empty, yet my seat was changed from row 8 where I would have had almost no one near me back to row 23 where they had cramped all the passesngers into one area of the plane. This was done without request or explanation."
Pros: "non stop to Frankfurt very timely scheduleing was able to find reasonably priced flight to meet my travel needs."
Cons: "I felt the food was worse not good or tasteless. choices were as bad as previous flight in the fall. I have to bring snacks to make it bearable."
Cons: "Awful customer service once out of the airplane. It took 2 hours from landing to get our luggage. Just terrible. How many times can someone hear a generic announcement about luggage being here momentarily? This left a very poor impression of Lufthansa overall for me and everyone in my party."
Pros: "Was given an upgraded seat due to the confusion on my confirmed seat being given away."
Cons: "Confusion on my confirmed seat assignment caused major frustration when in a foreign country. We took off late so missed my shuttle in Seattle so had to wait 2 hours for the next shuttle."
Pros: "Entertainment, flight crew was courteous and helpful, lots of snacks, water, and free wine!"
Cons: "One of our pieces of luggage did not make it back with us. The good thing is that the Lufthansa staff was helpful, the automated emails kept me informed, and the bag was delivered to me as soon as possible. Seems to me it was as good as it gets when a piece of luggage gets lost."
Pros: "Lufthansa delivers always a great service. Good timing, schedule and service!"
Cons: "No food service for a evening flight. Delayed because of a toilet problem."
Cons: "I had to scramble on the last day to ensure I have an alternate flight via British Airways"
Pros: "flight attendants were polite and there were two meal services."
Cons: "The flight was full and the seats were extremely close together with little room. When the person in front of me leaned back I had no room and it was hard to see the movie screen."
Pros: "Food/drink choices and portions were very generous on our long haul flight . Efficient boarding. Lots of entertainment options as well."
Pros: "I witnessed the flight crew defuse a conflict between two male passengers (that had escalated to shouting and throwing each others belongings out of overhead storage) before we left Frankfurt. A male steward showed he could be professionally stern when backing up a female coworker handling the situation and compassionate when he comforted an elderly woman in distress halfway through the intercontinental flight. The entire crew I interacted with in economy class were professional, friendly, welcoming, and helpful."
Cons: "Boarding the entire plane at once was inefficient and caused conflicts over the availability of overhead storage. Obviously this is an airline decision and not a flight specific problem."
Pros: "The price, the service, the food."
Cons: "The sardine can."
Cons: "Friendlier crews"
Cons: "Very nice crew and great food"
Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."
Cons: "When its rain we shouldn’t walk to the air plain"
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Cons: "Lost all our bags so couldn’t ski"
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"
Pros: "Good flight, arriving well on time."
Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Pros: "Sound was broken on my TV set!"
Cons: "Called stewardess twice to assist. No response!"
Cons: "infotainment was down. Lost my luggage the flight was delayed"
Pros: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Cons: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"
Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"
Cons: "I don’t like the limited choice of drinks on these short KLM flights."
Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Pros: "Everything. Staff incredible."
Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"
Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."
Airlines flying from Birmingham to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Birmingham to Washington
Masks required on board, masks provided on flights from Birmingham to Washington
Social distancing seating
Middle seats unavailable to book on flights from Birmingham to Washington
Testing for antibodies, testing for symptoms for flights from Birmingham to Washington
Waiving of change fees. Search flexible flights from Birmingham to Washington