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Boarding went smoothly, the crew was ok, free coffee and tea. However the seat comfort is 0. The space between seats was not enough to have your own window, which I have never seen before.

75 min flight. No food, no entertainment but flight was good. Got us to where we wanted to go.

I am tall and could not fit my legs forward as the seats were too close together

The flight was cancelled without explanation, and the replacement flight was late

Baggage was mis-handled; food and grocery items in the baggage were damaged.

It was a good flight. Everyone was professional and the flight was smooth.

SAS has too many other airliners. They don't need to exist.

I didn't book special seats but the ones I got were great. The food wasn't good but on par with other airlines

Service, food was outstanding. They make every effort to make sure that your long flight is as comfortable as possible. The only reason I did not rate them excellent is the way they handled our cancelled flight. They were great about re-booking except for the hotel. A communication breakdown ensued regarding who was booking the hotel for our overnight stay: the city where the flight was cancelled or the city where we were going to lay over for the night. In the end, neither of them did, so we ended up doing it ourselves and were extremely lucky to get a room at all. Given that, I still would not hesitate to fly with them anytime.

Love thiscsirlibe. So civilized and kind. Good food. Good treatment. On time. Excellent communication.

Online check in of SAS is very poor. Even the kiosks at London had system problems. Either it would print boarding tickets or luggage tags. Many other customers had problems . SAS staff was good and helped.

The seats were really close together and hard to get comfortable. The food was okay. The cheese was amazing! I loved the cold towels they gave us.

I really enjoyed how clean and big the aircraft was, as well as how friendly the crew was.