Low season | January |
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High season | September |
Boarding went smoothly, the crew was ok, free coffee and tea. However the seat comfort is 0. The space between seats was not enough to have your own window, which I have never seen before.
Boarding went smoothly, the crew was ok, free coffee and tea. However the seat comfort is 0. The space between seats was not enough to have your own window, which I have never seen before.
75 min flight. No food, no entertainment but flight was good. Got us to where we wanted to go.
I am tall and could not fit my legs forward as the seats were too close together
Staff was fine. But plane offers very few free services.
Entertainment system caused delay. But order was restored within one-hour into the flight. Service was good.
Pilot made us late 45 minutes with no explanation, missed our connection, they didn’t care
The flights from EWR to Stockholm and from Copenhagen to JFK were great. Love everything from SAS
First off, numerous things were misrepresented. When we purchased the Economy Plus tickets the fare allegedly includes access to lounge. At Logan Airport where the signs points to, there is no longer SAS lounge. We were directed to Delta lounge, which is located at the other end of the terminal. When we got there, Delta reps told us that it is for SAS business class passengers only. The advertised seat selection 30 hrs prior to departure did not work online. When I called SAS, they told me that it was more than 30 hrs before our connecting flight in Copenhagen, although it was less than 30 hrs before the departure for Copenhagen. Customer service representatives would not provide any assistance. The tray table in my seat was not fully unfolding to be able to place the food tray on it. Therefore, I had to keep it on my laps.
It was a rather short flight. The meal given was a sandwich which did not look appealing at all. Unlike other European airlines, SAS did not leave the middle seat empty for the higher fare paying customers. Luckily since the flight was light, I could move to another row with no other passenger.
Passengers need to be consistently told by the stewardesses to position their seats up from recline when eating. This is not something passengers should have to request. Common courtesy...
This is my fifth time flying with SAS and I love it
They charge for bottles of water which is crazy period we hit turbulent weather and it's in a good job period
Good and drinks could be better. My checked baggage was damaged
Overall flight was fantastic.i really enjoy the whole journey .
Little more legroom would have been nice. But it's a very short flight, so it was fine really.
Short flight, some waiting to board, but no issues and no frills.
No staff at the gate and the flights were not posted on the board so we missed our flight. Horrible experience. Be VERY careful flying Norwegian. Super limited ability to communicate with their slim staffing and restricted hours.
Tickets were cheap but it says no where that food was not included, I travel Austrian, Swiss and Turkish airlines all the time always food is included, never flew Norwegian again