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Due to weight restrictions, some bags were not loaded on the plane. Any you guessed it, it was ours. Other than that the flight was OK

Boarding went smoothly, the crew was ok, free coffee and tea. However the seat comfort is 0. The space between seats was not enough to have your own window, which I have never seen before.

75 min flight. No food, no entertainment but flight was good. Got us to where we wanted to go.

I am tall and could not fit my legs forward as the seats were too close together

They canceled the original flight and were horrendous with rebooking

Didn't manage to get luggage on the plane to Bari. The luggage was checked in all the way to Bari.

Unfriendly staff at boarding gate. Unclear announcement at about gate change. Low cost airline with no amenities on board. Bring your own water.

Terrible communication about cancellation of flight. Put on a flight the day after our departure day even though there were seats the following day

…not even a power outlet. Nothing but uncomfortable seating with unhelpful staff.

Overall flight was fantastic.i really enjoy the whole journey .

Little more legroom would have been nice. But it's a very short flight, so it was fine really.

Short flight, some waiting to board, but no issues and no frills.

No staff at the gate and the flights were not posted on the board so we missed our flight. Horrible experience. Be VERY careful flying Norwegian. Super limited ability to communicate with their slim staffing and restricted hours.

Tickets were cheap but it says no where that food was not included, I travel Austrian, Swiss and Turkish airlines all the time always food is included, never flew Norwegian again

The flight was freezing cold. I had on pants and a sweatshirt, had to wrap up in the blanket provided AND put on my rain coat, and was still chilly. Have never been on such a cold plane.

No service flight that took 5 hrs and a stop at an unscheduled airport. Crew and pilots did their jobs

Crew was great. Near on time departure and early arrival. Snacks are always meh. Not a fan of the "pay for everything including miles " proposal unless base flight rate going to be 100 bucks.

Kayak botched up the booking, i had to call delta and fix. In the process Delta failed to honor my comfort plus seat assignment that i had previously.

Crew was good. The reservation got mixed up and they didn't have my TSA number. I am also a Silver Medallion and wasn't able to use Sky Priority.

Most of my discomfort was going through TSA. However, the Delta seats had inadequate leg room and I tried my very best to connect to the wi-fi and it was a cumbersome process that finally gave me the info that I needed to sign in AFTER I had completed the flight...Why make it so difficult to use? That said I really really appreciate the pilot taking a little extra time to avoid a bad storm area and both landings in Atlanta and Orlando were flawless to my delight!!!

It was NOT pleasant. Started from checking our luggage to the last time getting off the plane. The crew was not friendly, the food was horrible and the seats were too close to each other that I got a bruise on my knee.

Boarding was a sh!t show. JFK BOARDING was awful. The agent called three sections at a time Clogging the area then yelling at people to not block the walk way. How are you going to call delta one , premium select and comfort plus at once and the yell at highest paying passengers. Need to do a lot better and the flight attendants in the galley need to understand that their voices travel. They were talking about others and everyone in the cabin heard them

Space and comfort was good. Staff could have been more helpful and friendly.

I love the food options, I don’t mind paying an extra $10-$12 for sandwiches, fruit, cheese, and crackers, and such. I’m glad they offer it!

they had to land at Dulles instead of EWR and had no one to help all of the stranded travellers the crew was rude and not helpful as well

A short two hour flight, no food, but good assortment of drinks. The seats are a bit

Good flight, clean, well mannered/respectful Staff, .food are OK. Affordable price range

Flight was cancelled without notice or any reason given. I found out coincidentally when i was checking the baggage allowance on the app, When contacting the airline, the only option peresented to us meant we lost a day of our weekend getaway. Had a lot of contact with airline prior to flight, trying to get them to resolve the issue. We could have traveled the first stretch ourselves but the airline refused to accommodate this. The airline outright refused to be forthcoming in agreeing to alternatives that would let ut keep the date we had booked, and so a third of our holiday effectively vanished. This meant a lot of hassle, changing hotel nights, activities etc. Furthermore and after the flight, customer service refused to answer our complaint unless we used their very restrictive online form, which gave us no chance to properly explain what our issues were. They have of course denied our complaint, and so i have to bring the matter further. If you have an alternative airline to use, please do. SAS treats its customers as a necessary evil.

Yes avoid JFK airport at all costs. A horror to navigate.

Really good. Everything went smoothly. That's what I hope for when I'm on a long flight, especially with multiple changes. Thank you SAS.

Baggage was mis-handled; food and grocery items in the baggage were damaged.

It was a good flight. Everyone was professional and the flight was smooth.

Service, food was outstanding. They make every effort to make sure that your long flight is as comfortable as possible. The only reason I did not rate them excellent is the way they handled our cancelled flight. They were great about re-booking except for the hotel. A communication breakdown ensued regarding who was booking the hotel for our overnight stay: the city where the flight was cancelled or the city where we were going to lay over for the night. In the end, neither of them did, so we ended up doing it ourselves and were extremely lucky to get a room at all. Given that, I still would not hesitate to fly with them anytime.

No TV screen, free WiFi or power outlets, but seats were comfortable, food and drinks were great, service was awesome!

Low-cost airline. Airbus A-320 and 321 series are not comfortable on flights taking more than 3 hours. Seats are uncomfortable. Very limited foot space, especially when having a bag under the seat in front of you.

Timely departures and arrivals. The seat was slightly forward leaning which made it uncomfortable

Had to pay £45 to check in at the airport because I didn't check-in online at least 3 hours prior... and it wasn't mentioned on the booking / App (online check-in is only marked as "included service"). Upon landing, captain failed to land the first attempt and had to take off again for an re-attempt. Overall mid experience, would definitely pay a bit more at first to avoid this again.

If you don't want to pay a lot at check in desk, you need to use online check in tool, but you still need to go to check in desk to have it printed out. Then what's the meaning of "online check in"? Extra security check, as if 9/11 just happened!

Everything was great until it came time to pick up our luggage. We arrived in orly airport terminal 1, our luggage arrived in terminal 2. No signs to tell us, we waited for almost an hour before someone figured it out.

The plane was 5 1/2 hours late. Scheduled for 19.50 take off - Actual take off 01.30am

After the flight. Waiting to long to get off the plane

Got rejected to enter the plane because i took calming pills. Im scared of flying and i always take it since 12 years and it was never a problem with other airlines.

My fligh was suddenly canceled and no ine approached me The web response was the only one and it was poor and not satisfactory Wizz did not take care for moving me and my family to another flight instead and simply gave us back the flight credits which i cant do nothing with !!

The crew was not very friendly or did not seem like very approachable. The plane was quite dirty and it didn’t sound too good when landing.