Pros: "I liked the food and the service from the crew."
Cons: "Entertainment screen and updated aircraft. Bogota to San Salvador flight was short and provided many inflight entertainment options and more comfortable seating ( leg room ). A this 6 hour flight was the opposite and extremely uncomfortable to be using an outdated aircraft for a long flight. I should have flown direct into LAX."
Cons: "Keep the business and star alliance gold boarding lanes open and exclusive for the respective customers for use at any time whenever they show up at the gate. Otherwise it is a chaos to board along with economy. Also, everything was broken in my business seat"
Cons: "The ticket didnt have seat assigned until last boarding minute it was stressful"
Pros: "The wide selection of tv series and movies was excellent."
Pros: "The agents were all very helpful after we arrived to the airport very late. WE had to run to the gate with all or our bags and the gate agents allowed us to gate check two pieces of luggage even though we arrived only 10 minutes before boarding. Exceptional!"
Pros: "It was on time"
Cons: "There was not enough room to put the carrion bag in the compartments"
Pros: "Lost the flight. The flight was closed early, even though a delayed message was sent and it stayed at the gate for a while"
Pros: "This was the second time I was flying on this flight and it was great. Crew was awesome on the plane"
Pros: "That we finally took off"
Cons: "The flight was delayed for more than one hour. The baby stroller was handed to me last— after my bags came out!"
Pros: "Leg space is great in avianca, the food is very good and awesome customer service. Hope this company never change their way to service Customers. Thank you Avianca"
Cons: "It would be great if you could serve warm food instead of bread."
Pros: "Professional service. (Overall)"
Cons: "1.No punishment for smiling. 2.Giving the bread with clippers is great, But not enough: not if the passengers Didn’t wash their hands. 3.Operating the seats (2 buttons)may Not be the easiest thing to do."
Pros: "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Cons: "Fly another airline"
Pros: "Over all good service."
Cons: "Passenger seats. Very uncomfortable need more legs room and more padding."
Pros: "NOTHING. Never made the connection."
Cons: "Flying your passengers to your hub so they can make their connecting flights, for a start..."
Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."
Pros: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Cons: "This flight seems to be overbooked a lot! Why does Turkish Airlines let this happen so often? Had the same situation on my way to Istanbul. It just takes sooo much time and everything will be delayed and people get angry all along...."
Cons: "The seats in business class were not suitable for sleeping even though I paid top dollar and it was a 4:45am flight. They let a random person on the plane and had to do a full security sweep before taking off."
Cons: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"
Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."
Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Cons: "When its rain we shouldn’t walk to the air plain"
Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"
Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Cons: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Pros: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Cons: "See previous"
Pros: "Good crew, as usual with Air France."
Cons: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"
Pros: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Cons: "Booked with my partner. Ended up sitting apart. Not good"
Pros: "Crew was nice, too short of a flight to figure out more"
Cons: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Pros: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Cons: "Le capitain et l’aterrisage"
Cons: "We had frequent changes on our date flight, we also for paid 3 bags and on Aeroméxico’s site it appeared that we only paid for one of them, and lastly on the flight from Colombia to Mexico, one of our bags was opened without our supervision and there were several things stolen from it, the agent that we talked to about the inconvenience, her response was that the authorities could open and revise our bags without our supervision."
Cons: "gate boarding schedule was horrible, and checking in your luggage was a nightmare, missed my flite, and the second day it almost happened again it is totally a mess at this airport unbelievable!!"
Cons: "Food and leg space were terrible. Flight to CUN didn't have individual TV screens and departed late."
Cons: "My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it."
Pros: "Crew were very kind. Seat space from BOG-MEX not so good"
Cons: "Food could be a little better."
Pros: "The flight left right on time and even arrived 15 minutes earlier than scheduled to Vancouver. Crew were all friendly."
Cons: "Food was okay but could have been better."
Pros: "Departure and arrival times were accurate."
Cons: "There were a few seats (mine included) who didn’t have a blanket. The AC was set to a VERY low temperature."
Cons: "Plane was over 30 min late taking off, despite everyone being on board ready to go on time. Now we landed 21 minutes ago and are sitting on the plane at the gate. Just..sitting. They are offloading 5 people at a time. For 120 people that’s at least 30 min...50+ min on deck post flight before deplani"
Cons: "The seats were the most uncomfortable seats I have ever sat on for a flight. Definitely needs improvement for a better flight experience."
Pros: "i coul not take the flight becuase this agency changed all my itinerary"