Daily cleaning, installation of cabin HEPA filters on flights from Bordeaux to District of Columbia
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 14h 50m
The cheapest ticket to District of Columbia from Bordeaux found in the last 72 hours was $2,870 one-way, and $793 round-trip. The most popular route is from Bordeaux to Washington, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $343.
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
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Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
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All other info
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Scores according to KAYAK customer reviews
Cons: "This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic."
Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."
Pros: "Boarding was smooth."
Pros: "Professional crew attentive."
Cons: "More local information weather etc."
Pros: "It’s nice to be in a plane fitted with modern conveniences. Great entertainment options."
Cons: "I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover."
Cons: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."
Pros: "Nice smooth flight."
Cons: "Tiny seats. No entertainment offered."
Cons: "The flight was delayed over two hours"
Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"
Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"
Pros: "The crew was very friendly and helpful. With the plane full they managed to serve all with smiles on their faces and solved all problems, including cabin luggage problem."
Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."
Pros: "The crew was dealing with NOVA/DC residents"
Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."
Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."
Cons: "Front gate person was very rude, inpatient and did not help us to print our new boarding passes that they gave in Barcelona. During boarding process, we had to wait aside until new boarding passes printed that could have been done over an hour earlier."
Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"
Pros: "Another safe flight. Crew was very attentive."
Pros: "No delay and friendly crew!"
Cons: "Not much leg room and the coffee was horrific."
Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Cons: "Plane delayed 4 times for a total of 4 hours"
Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"
Pros: "The movies"
Cons: "We boarded late, then sat in a hot plane for an ester 30-40 mins because the route got cancelled. They wouldn’t serve us beverages while it was so hot inside. We landed over 49 mins later into Lax"
Pros: "The flight staff were very attentive and courteous. I was asleep when drinks were passed out. The stewardess went out of her way to get me a drink after I woke up."
Cons: "Engine problems-2 hour delay"
Pros: "I liked getting home"
Cons: "I didn’t like the delays without warning or any benefits at the end."
Pros: "everiding si so good thanks this is my 2nd time lovet"
Cons: "so organais tritment so good everiding lovet"
Pros: "Very friendly and professional gate agent and flight attendant"
Cons: "Multiple cancellations and a total of THIRTY HOURS OF TRAVEL TIME for what was supposed to be 5 hours of travel in the beginning. I am still sitting in a god damn airport as we speak."
Pros: "The crew was friendly, relaxed, made everything seem like a breeze"
Pros: "Crew was the best!"
Cons: "I really dislike the snack boxes. Snacks need to be more like a small sandwich or grapes, cheese and nuts. Not all that packaged stuff."
Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."
Pros: "Clean and good size sears"
Cons: "Slow boarding, crew tires and it showed, pretzels no nuts,"
Cons: "The fact that booking with kayak wouldn't let me pick my seats and traveling with 2 kids under 4 it made it very stressful trying to figure out how we could sit together or even the same end of the plane."
Pros: "Crew was excellent and the timing of the flight was very good."
Cons: "Nothing to do with personnel but my seat was changed from when I booked. I wound up in the last row at the very back versus what I had booked. I think they changed the type of plane."
Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."
Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."
Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "Cabin crew was wonderful. The food was exceptional."
Cons: "The infotainment system was a little spotty."
Cons: "The flight crew and staff were all great!"
Pros: "For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin."
Pros: "Nothing to like about this leg"
Cons: "The cramped real cramped space, shame on the US Poor service Delta should be ashamed of itself for this kind of poor cattle transport"
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Pros: "Good seats."
Pros: "Free drinks in Comfort+"
Pros: "As of April, they have free small meals. We had a turkey sandwich which was filling. Later came a snack, just enough to tide one over until finding dinner."
Cons: "Seats still cramped."
Cons: "See above description"
Cons: "This flight was canceled and the flight they put me on was terrible."
Pros: "Easy boarding, entertainment"
Cons: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Pros: "Quick boarding, comfortable seating. Great food!"
Cons: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."
Cons: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Pros: "Incredible staff. Super polite"
Pros: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Cons: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Pros: "crew was great, seats were comfortable"
Cons: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Cons: "Check in process running smoothly and better announcement of gate change"
Pros: "The crew was friendly and always came around with water."
Cons: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Pros: "Plane was new, and seatback screen responsive and functional."
Cons: "Economy seats not very comfortable, very tightly packed together"
Pros: "Everything! It was a wonderful experience."
Pros: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Pros: "Intranet wifi meant I could watch entertainment on my iPad"
Cons: "Seats are very uncomfortable"
Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Pros: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Cons: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Cons: "Missed the flight due to late landing from earlier connection"
Cons: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Pros: "Not much but the staff"
Cons: "No room, boarding was slow, zero bag or legroom"
Pros: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Cons: "Nothing to complain about."
Pros: "Food and wine was very good. Music selection was excellent."
Cons: "Not enough leg room."
Cons: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Cons: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"
Cons: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Cons: "Plane left more than 40 minutes late with no explanation or apology."
Pros: "Very good male crew member. Pilot genuinely apologetic for the delay."
Cons: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Pros: "Comfortable, hospitality and wonderful service"
Pros: "Crew was very nice and the plane was clean and comfortable"
Cons: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Pros: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Cons: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Pros: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Cons: "They were unfreindly and rude."
Pros: "Courteous crew"
Pros: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
Cons: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
Pros: "Punctual, great food in Premium Economy, friendly crew."
Cons: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."
Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."
Pros: "It was on time"
Cons: "Food was AWFUL! Better to serve nothing"
Pros: "The crew was very nice and helpful."
Cons: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Cons: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"
Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"
Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."
Pros: "There was enough leg room"
Cons: "The food was not very nice and the aircraft was really cold."
Pros: "Standard stuff"
Pros: "Flight arrived safely."
Cons: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Pros: "Good seat near the front."
Cons: "Delayed arrival by 30 minutes."
Cons: "I was forced to rebook my 3rd leg after taking trains in the middle."
Pros: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Cons: "There is nothing I did not like."
Cons: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."
Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Pros: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Cons: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."
Pros: "Crew members were very friendly and checked our bags for free."
Cons: "Boarding and disembarking by row segments causes more delays and doesn’t do much to avoid contact with other people."
Pros: "it was and, it was as well"
Cons: "nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast."
Pros: "Very pleasant and helpful crew"
Cons: "Improved seating comfort, leg barrier or something"
Cons: "It appeared that check-in staff had never dealt with a mobility scooter before"
Cons: "This was a really old plane. The screens were really small And was so scratched and messed up that it was almost impossible to use . I was never offered a choice of breakfast before I boarded and I could not get what I wanted. You do not offer enough space fo list all my comments. Very unfair"
Pros: "The staff were great, the flight was on time, the boarding was easy."
Cons: "The food. Both my sons are vegan and there weren't any vegan options apart from crisps and nuts. Vegans are taking over the World so you need to be able to give them something to eat!"
Pros: "the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing"
Pros: "I like everything."
Cons: "Left Washington two hours late. Left London on return 45 minutes late."
Cons: "Flight delayed over 100% Pilot couldn’t navigate turbulence without persistent discomfort Ground staff negligent/incompetent, bordering malicious"
Pros: "Crew was helpful and polite."
Cons: "- The boarding at Heathrow gate B44 was horrendous. This is my third experience at the B gates, all terrible! The long wait to board coupled with the lack of sufficient seats for people needing assistance, topped off by cold air from the AC blasting you right in the face. - The plane at boarding time was an oven! Someone didn't want to or forgot to turn the AC on. It tool at least over an hour to make it comfortable. - The entertainment choices are very limited and the screens don't work well."
Pros: "Got a baby cot, offered wine for dinner and arrived 20 mins earlier than scheduled"
Pros: "I liked that they had a veggie option for food for dinner service."
Cons: "I didn't like the British Airways terminal at Heathrow - everything was automated. There was no human interaction and the ground staff was scarce therefore it was difficult to ask any questions."
Pros: "The food was decent for coach, and wine is still included at no charge on trans-Atlantic flights. There were multiple recent movies available on the entertainment system, although the picture and sound quality was lacking."
Cons: "Since it was a wide body, there were no overhead vents. And for some reason they chose to heat the cabin to what felt like at least 78 Fahrenheit, in March. Also, the headphone jack was simply missing in one of our seats (rendering the entertainment system useless) and one of the seats in front of us was in permanent recline, cutting in to the already scant leg room."
Pros: "the pre-boarding for families with kids was nice, the staff were helpful during the flight"
Cons: "The flight home to DC was fine. The flight going to London from DCA was horrible.The deserts on the kids meals had mold on them. My daughter was vomiting as a result of the food. It ate into our trip which was hard for us as we were visiting my grandmother who is not well. We contacted the airline about it and their proposed compensation was not what we were expecting. Honestly we plan to make an annual trip but based on our experiences with this trip maybe we'll choose a different airline."
Pros: "I felt comfortable even though it was crowded. Crew was very nice and helpful when needed. Entertainment was excellent and made the trip go by faster"
Cons: "Boarding took a little longer than expected."
Pros: "The crew looked after us really well."
Cons: "Unfortunately, through no fault of the crew, the water supply on the aircraft was contaminated and there were no hot drinks."
Pros: "Did not watch entertainment. Tried to nap."
Cons: "Blankets felt very worn and crusty."
Cons: "Snacks were good!"
Pros: "It’s was very good thanks"
Pros: "Great service"
Pros: "There were only two kind of entres, and both had possible allergenic items for someone allergic to nuts."
Cons: "I suggest either have three choices or whenever nuts are sugggested have one with, and another without."
Pros: "He was courteous, highly efficient and kind. Also, Captain J. Cook made a very smooth landing."
Cons: "Bread could be more defrost or warm. But cold bread seems a common thing on airlines."
Pros: "The crew was amazing, especially when having to deal with a difficult passenger throughout the duration of the flight."
Cons: "There was a delay which inconvenienced a friend picking me up. Also, not a complaint, but I have experienced better video entertainment technology. But it's still amazing I get to watch movies while traveling in the air from one continent to another continent."
Cons: "I tried watching movies. However, the movie would start fast forwarding itself and skipping to the end without anyone or anything touching the screen or armrest. It happened multiple times and the crew reset my monitor twice before it started working properly. Towards the very end of my flight it started happening again. Very frustrating for such a long flight."
Cons: "Air Lingus is awful! It had 1:20 hours delay that resulted in missing the second flight. The check in people don't know their job. The lady named Michelle in Dublin almost killed me with her lack of knowledge and slowness. The airplane was extremely dirty including diner tables, seats, and bathrooms. It is the worst airline that I ever flied with. In Dublin the check in and information desk of air lingus were awuful. Full of attitude and absolutely no knowledge."
Pros: "Reached Home"
Cons: "No Proper servings Entertainment was poor Beverages were not adequate Seats were narrow"
Pros: "The flight was nice, on a large aircraft with lots of entertainment options, high ceilings, and decent food."
Cons: "Due to delays on our previous flight in the two-leg journey, we missed the connection and had to be rebooked, stay overnight in London, and come home a day later than planned."
Cons: "One hour delay due to equipment failure. they loaded us and closed the door to hit hit the "on time" mark but then made us sit on the plane for the fix. There is no way the failure was discovered after loading. Usually the seats are ok, this one was the sardine plane, very tight. We were on the bulkhead seat (more room) but the entertainment screens were all yucky."
Pros: "Seats to close. To small. When reclined they impact the seat behind more then they should. I carried my wifes carry on and they tried to place a yellow sticker on the second one saying it could not go in the overhead and would have to be placed under the seat or checkedm. Never believed it was my wifes Very aggraviting"
Cons: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."
Pros: "Back seat entertainment and pleasant staff."
Cons: "Cramped seating."
Pros: "Really comfortable"
Pros: "Service here was above standard"
Cons: "The food is small & needs more variety"
Pros: "The entertainment was great, I just watched movies the entire flight and had a great time."
Cons: "Needed more water but I guess they were busy with some sick passengers."
Pros: "After my last experience with WOW from Baltimore to Amsterdam, which was easily my worst flying experience, British Airways was just the opposite. On time, comfortable seats, polite and very helpful flight attendants, and I did not have to pay 2 Euros just for a glass of water. I will fly British Airways again."
Cons: "Flight was 3 hr delayed, seats were uncomfortable, flight was oversold and could not seat next to spouse even though we booked well in advance."
Pros: "Everything was perfect."
Pros: "Flights were on time."
Cons: "I had requested a wheelchair and never got one either way. Slowly but I walked it! Thank god I was not completely disabled."
Pros: "Efficient boarding, friendly crew, good food, individual entertainment consoles, and plane was not very crowded."
Cons: "Extra charge for items traditionally included on trans-Atlantic flights, entertainment choices dated and limited, assigned seating clumped travelers together instead of spreading them out among available travelers."
Cons: "Because of BA problems on online checking I couldn't get seats reserved as soon as online checkin opened. No one could helped me by phone either. I had to do it at the airport. By then, obviously, only the worst seats were available. Do they care? Obviously no. I'm the one stuck in the worst seats for 8:30h. And that happened both ways in the trip. All they would say is "I'm sorry, I can't help you at this time". As that would improve my flying experience. If the problem was on their side, they should definitely accomodate me."
Pros: "The crew was attentive. I was seated by the window and couldn't get out unless I inconvenienced the two people sitting next to me. Whenever I needed water, I just pushed the attendant button and they brought me ice water, without me even asking."
Cons: "The seats! OMG. The person in front of me leaned her seat back and I swear her head was on my chest. I couldn't even watch my video monitor until I leaned my seat back. I felt really bad for the guy behind me. He was a bigger sized guy and he didn't have the option of leaning his own seat back."
Pros: "Sense of Urgency of Keeping Flights on Time"
Cons: "London Security :("
Pros: "It was great to be upgraded!"
Pros: "My flight connection to Heathrow from Milan was 2 hours late. The staff at British Airways met me at the gate and escorted me to my connecting flight which was boarding at the time. I would not have made the connection if I had not had expess connection service"
Pros: "The flight itself went smoothly despite some windy conditions, and we were transported in one piece, without incident, from LHR to IAD. The crew members were pleasant in conversation and reasonable in frequency of food service. Once, when I pressed the attendant button, one of them came quickly to ask me what the problem was, and that kind of responsiveness is always a plus, in my opinion. The seats reclined a reasonable amount, not the mere 2-5 cm one sometimes experiences lately."
Cons: "The aircraft was aging at least a bit, and it was clear because my seat almost would not return to the upright position and stay there. Several times I tried to return it to upright as the end of the flight neared, and it would easily move but would return to reclined once I leaned back. It was as if I had been the whole time keeping my finger on the button that makes the seat movable. After I'd about given up, the seat finally stayed upright even when I put my weight back on it. My flight attendant misunderstood my drink request, but I let it go because the result was close to what I had asked for. It could have been that there was too much background noise - not sure."
Pros: "Crew service"
Cons: "Ancient plane. Terrible seats. No space or padding. Horrid entertainment system from 15 yrs ago, dysfunctional. Definitely one of my worse experiences flying back and I do this leg 10-15 per year. Boarding was oddly disorganized for a BA flight."
Pros: "Beautiful plane. Wonderful service. Even landed 30 minutes early. I cannot say enough good things about BA."
Cons: "Missed the second meal."
Cons: "Boarding process atrocious! First a gate change from A to C gates, requiring a train to transit. Then, after walking down a jetway, we were sent through an emergency exit, down two flights of stairs and herded onto buses, and I mean herded. We (including elderly and moms with infants) alongwith our carry-ons were harshly ordered to squeeze together on a bus until there was literally no room to move. A lengthy bus ride with very disgruntled passengers to plane was followed by another set of stairs up to the cabin door. Finally, our departure was delayed 30 minutes while the bags of 2 passengers who got lost in the airport (probably on a bus or train) were retrieved. Not sure whether the fault lies with Heathrow or British Airways, but the experience was bad enough to avoid both in future."
Pros: "The crew was kind enough and food was decent"
Cons: "The plane itself is very old and dirty. Each seat is fit with an entertainment system with a fairly good selection however on both flights, the entertainment system worked for one hour. Then it stopped. The crew was less than helpful and when they did give it their attention they simply reset the screen which then continued to power cycle for the next 5 hours. On the way home, enough folks complained that the crew reset the entire system and then it worked for the last hour"
Pros: "comfy seats"
Cons: "nothing for now"
Cons: "Respect times of flights & communication with passengers at counters"
Cons: "I had to run all over the airport, go through customs and security run to my gate because my flight was delayed 2 hours + I lost my luggage"
Pros: "Leg room was good"
Cons: "We were prevented from bringing water on board and then only provided with small glasses three times during the long flight."
Pros: "Great crew! The food was good. Good entertainment options."
Cons: "Boarding was a bit unorganized"
Pros: "Timeliness of food and cleaning up."
Cons: "Crew's short patience with customers"
Pros: "There were great movies and games."
Cons: "Then boarding process wasn’t organized. The food was nasty. The space between seats were minimal"
Pros: "Very accommodating airline. Would use them again"
Cons: "The fish was undercooked, still rubbery."
Pros: "The crew was responsive to needs that came up."
Cons: "The flight was delayed by an hour and we didn’t actually leave for two hours because the boarding process was so disorganized. They had us line up over an hour before we could actually board the plane. People are so irritable that a shouting fight broke out in the process. The screens on the back of the seats work inconsistently. No wifi. And this was on the Dreamliner! not the worst flight I’ve been on but negatives definitely outweighs positives."
Pros: "The crew on board was excellent"
Cons: "The boarding process was the worst I’ve ever seen. No communication and when there was seemed very annoyed"
Pros: "I liked the flight in general. No turbulence and the flight crew was accommodating"
Cons: "The seats were outdated"
Pros: "Crew was friendly and efficient. Seats and food were fine. Flight was smooth and on schedule.. Generous free checked baggage. Rare today!"
Cons: "Boarding was a bit chaotic with passengers made to wait in the jcorridor for 10-15 minutes until boarding continued. Board when the bus is waiting and plane doors are open! On board my 787 flight, the tray tables were very hard to close, the entertainment system didn’t work, and the bathroom, while not filthy, could have been a little cleaner."
Cons: "Delayed flight as they waited their passenger from Barcelona to arrive. Total chaos at baggage claim"
Cons: "Very poor help internationally"
Pros: "Longer flights have personal entertainment systems"
Cons: "Signage and communication in the Morocco airport was limited and often confusing"
Pros: "Business class seats were comfortable. Food was good to excellent. The flight was a good value."
Cons: "They are a little stingy showing you the booze but perhaps that's because it was ramadan. The BC lounge in casablanca has no alcohol during ramadan but did have wine at least when it wasn't ramadan (the 1st leg of our journey)."
Pros: "Aircraft and service"
Cons: "Smooth flight"
Pros: "I liked that i came to visit my daughter"
Cons: "Service and crew need a real makeover"
Cons: "I arrived from Tunis with late time more than 45 min ,I must run to reach my connection to Washington during a rush hour... boarding in time but comfort and food need to be seen and revue. Entertainment need an up date a lot of old movies and a lot of screens were not working and need to be fixed. It was a very bad experience with 5 days delay and no one helped me to fix the situation . even kayak sent old information about my trip."
Pros: "This particular flight was fine. Royal Air gives a sense of being unreliable overall, though."
Pros: "The agent was very accommodating at check-in to my request for a window seat."
Cons: "My video screen broke in mid flight. The beverage service did not have any white wine. Furthermore, we were not allowed to board with water that was purchased in the secure area of the airport. And, on the plane sufficient water was not distributed to passengers during flight. Overall, a very uncomfortable flight."
Cons: "They flight was delayed a day on the departure and delayed two days on the return. The airline did not compensate for inconvenience and when I emailed them they did not have any substantive response. The tickets were cheap, but not worth the extra cost in hotels and time. I would highly not recommend this airline."
Cons: "I’m not sure how much the airlines can control this, but boarding in Morocco was an absolute nightmare both coming and going. There are gates but the boarding flights are not really posted clearly and not announced. Even standing right next to the final checkpoint, you are likely to miss the boarding call. Fortunately it is such a cluster that you have enough time to eventually figure it out and not get left behind. Also, many connecting passengers had to check in and get boarding passes in Casablanca and whoever was in charge of seat assignments simply could not have cared less. I was traveling solo, but witnessed at least 4 separate instances of families not getting seated together or even in close proximity - even couples!! I don’t think I’ve ever seen that many disgruntled passengers before a flight departs when a flight hasn’t been delayed or cancelled. Note to fellow passengers: If you’re traveling with others, check your tix/passes and ensure you’re sitting together before you walk away from the counter. And ask for clarification there if you’re not sure. If you make it to the plane with those passes, the plane crew will tell you that you accepted them so those are your seats - they will not work with you."
Pros: "Plane was new and clean Entertainment system was gret with several new movies and games. Food was very good. Flight attendants were very friendly"
Pros: "On return trip, boarding was better and crew was more attentive than outbound flight. There’s still room to kick it up a notch—hot towel service, better food options."
Pros: "Customer service was great."
Cons: "Airline routed bags to wrong destination"
Pros: "Seats on business class (dreamliner) but need for more ubs sockets Cabin crew Large variety of drinks Very large (maybe too) large portions of foods"
Cons: "Boarding with no attention to business class at baggage check and transportation to the aircraft Entertainment not including news Foods to be more diversified"
Pros: "I liked that it is non-stop and that Royal Air Maroc now flies to Washington DC rather than having to drive all the way to New York to catch a flight."
Cons: "The stuff didn't treat people good but not rude , as we waited in Casablanca for 1:30 hr late . At leat any one my sorry for being late but we didn't found such kind of apologize ."
Cons: "it was very dirty and the bathrooms were broken not an enjoyable flight at all"
Cons: "Really the price is very expensive comparing to customer service which is null 0 , the food is nasty they make you feel like in the hospital , the crew is not helpful at all"
Cons: "Every single flight was significantly delayed, disorganized and with uncourteous staff. one flight was so delayed we missed our connection. I've reached out to Royal Air Moroc and no response."
Cons: "Again, there was confusion in the transactions that could have been improved with better communication."
Pros: "not over-booked, so was able to get my own row to sleep, efficient generally"
Cons: "male flight attendants and staff are a bit surly - some of the new security requirements, like having to check in computer and iPad when coming tot he US from Morocco, were not adequately explained or handled in a customer-service-oriented manner"
Pros: "food and time"
Pros: "It was a comfortable flight and the staff were helpful."
Cons: "The vegetarian option one way was bland."
Pros: "Nice stuff, good food ..service too"
Cons: "I cant remember"
Pros: "The airline itself is pretty decent. The food is good enough. The dreamliner is a joy to fly. Entertainment at the seat is pretty good as well. The crew was friendly even though their english was quite hard to understand on the PA system. What I do like is that the crew does not sit there badgering you about cell phones and the like. Boarding could definitely be improved. It is like one huge gaggle of people when they ask to board. At least the flight operates on time."
Pros: "The weather"
Cons: "All but the weather"
Pros: "reasonable prices"
Cons: "Terrible experience. Never flying this airline again. Long security lines at Casablanca, the food was mostly bread and carbs-very little protein or vegetables, entertainment system was broken the entire flight, flight attendants rude and do not respond to call lights. My seat in the back was broken. Casablanca airport was stuffy and congested. People were smoking in the building."
Pros: "Plane was well-maintained and reasonably comfortable. Boarding was fairly orderly and on time. On the flight over, crew was pleasant and accommodating."
Cons: "On the way back, the cabin crew were not friendly and the service was only ok. Entertainment went down for about an hour."
Pros: "Ticket price and Non-stop flight to Casablanca from Dulles."
Cons: "Surly Flight attendants. Crowded flight conditions. Food is horrible and ran out of dinner options."
Pros: "I liked that it was a non-stop flight to Morocco. The service is rude and unprofessional, and the flight offering was minimal."
Pros: "boarding was easy, comfort was normal for an airplane"
Cons: "food was meh and cabin crew did not attend to people when they pushed the attendant button"
Airlines flying from Bordeaux to District of Columbia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bordeaux to District of Columbia
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