While the staff on the plane was as good as could be expected... everything else was a nightmare. We spent at least 6 hours in the tarmac of a flight that should have lasted 5. Mechanical issues caused us to stop in Orlando where they told us they would communicate our issues to the staff in Barbados. Upon arriving in Barbados we discovered this was woefully inaccurate and spent the next two hours after 14 hours of traveling trying to figure out where we were staying. When we finally arrived at the hotel they had no idea we were coming and waited 45 more minutes to get a room. On board crew was great but everything else could not go worse.
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