Find cheap flights from Boston to Curitiba

Cons: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."

Pros: "TV screens on the back of seat"
Cons: "TV screen stopped working mid-flight. Long wait at gate"

Pros: "extremely attentive crew. courtesy necessaire pack. very clean plane."

Pros: "Very clean airplane and excellent crew"

Cons: "The food"

Pros: "Seat not confortable vry tide"

Pros: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Cons: "Space"

Pros: "2 seats, not 3, in this part of Economy"
Cons: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."

Pros: "Same comments as before: comfortable airplane, good food and friendly crew."
Cons: "There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight)."

Pros: "The crew was amazing"

Cons: "Plane was dirty, it took flight attendants 1.5 hour to start service after take-off."

Pros: "They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen."
Cons: "Definitely the food. Pretty tasteless and unappealing"

Cons: "Pontualidade"

Pros: "Friendly crew. Spoke some English for the most part."
Cons: "Only food for purchase"

Pros: "Nothing was great nor poor."
Cons: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"

Pros: "The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese."
Cons: "The snacks could have been healthier and the bathroom could have been cleaner."

Pros: "Seats are hard"

Pros: "Best airline in Brazi"

Pros: "Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!"
Cons: "I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!"

Pros: "Loved all the support and attention from the crew"

Pros: "I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane."
Cons: "Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board."

Pros: "Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm"
Cons: "Delay, no place to eT"

Cons: "Food could be healthier"

Pros: "The selection of tv shows (Game of Thrones)"
Cons: "Not much leg room (I’m six feet tall)"

Pros: "Quality of the flight was similar to the first one, very good. Consistency. Good!"

Pros: "It was nice. The staff were great"

Pros: "Very smooth. I slept like a baby, haha"
Cons: "Nothing bad."

Pros: "screens didn't work on flight"

Pros: "Flight was on time"
Cons: "not much time for food service to be expected. short flight no entertainment"

Pros: "Service"

Cons: "The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff."

Pros: "Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work."
Cons: "United baggage app does not work Personnel did not know baggage rules at Chck in."

Pros: "Nothing!"
Cons: "Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!"

Pros: "Attentive service, new equipment. Very similar to flying JetBlue in its early years in the US."
Cons: "Azul app only available in Portuguese. Online check-in was difficult-- upgrades, seat selection, or any change that requires a fee not possible online for domestic or international flights if you are not a Brazilian citizen"

Pros: "it was on time"

Pros: "Allí right and on time"

Pros: "Seats are fairly comfortable compared to the international flight."
Cons: "No complaints."

Pros: "Friendly, and kind service starting from registration and up to desimbarkation."
Cons: "Announcement should be given on English as well!"

Pros: "The boarding was fast and organized."
Cons: "They set me far from my son"

Pros: "I don't know an airline other than azul that gives a variety of snack choices and drinks for free for just a 40 min flight. I got a bag of fig newton lookalike cookies and chips. My daughter got gummies and a crunchy peanuts snack. The flight attendant let us pick as much as we'd like. Choice of peach or orange juice!"

Pros: "Crew was friendly, no one sat next to me, so I had plenty of space."
Cons: "TV channels were not all working."

Pros: "Easy check-in process."
Cons: "Weathered interior."

Pros: "We called and they were able to schedule us on a different flight. Which is all they could do."

Pros: "Flight was cancelled ! I paid 100 reais for a better seat the azul airlines was cancelled so they sent was to Porto Alegre we flew with TAP to Lisbon on an economy seat, I never got my money back either. I am never flying with Azul again, and I am going to tell all my friends not to use Azul airlines again! Give my 100 reais Back!"
Cons: "Horrible experience, never again."

Cons: "That none of the announcements were made in any other language other than Portuguese, in which I'm not fluent"

Cons: "Azul cancelled the flight to Salvador without giving us any reason why. The sky was blue without a cloud in sight. I had another flight to catch in Salvador to bring me back to Miami and because the Salvador flight was cancelled I missed all my other flights and neither Azul or Tam wanted to help me get to my final destination. Azul offered to get me on a flight to Salvador the next day, but that did nothing for me since all of my other flights were scheduled for the day before. Long story short, I had to purchase a brand new flight for $1016. I paid for something that was not my fault and all anyone could say to me was, "I am sorry, there is nothing we can do for you" Words cannot express the rage, irritation and frustration I felt on that day."

Pros: "Entretenimento"
Cons: "Distance from my home"

Pros: "Everything, it was the most satisfying experience. Thank you azul, dont change!!!"

Cons: "Nine hour flight without any entertainment with them rebooting the TV every few minutes.. it was rough."

Cons: "The flight attendants were fantastic!"

Cons: "Not delayed"

Pros: "this is the airline"

Pros: "You know what you are getting with Delta"
Cons: "The economy seats were really tiny, this made the flight fairly uncomfortable"

Pros: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Cons: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."

Cons: "Better allergy aware food."

Pros: "Friendly crew"
Cons: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."

Pros: "N/a"
Cons: "The crew members were very rude and they called me an IDIOT!! Yes they did because the forced me to check my carry on bag and i didnt want they are racists"

Pros: "I was in Comfort+ so there was a bit more leg room than standard economy"
Cons: "Even with Comfort+ things are tight."

Pros: "room and services"
Cons: "can't think of anything"

Pros: "We left early"

Cons: "they let someone get off the plane and it delayed the flight an hour and a half which caused me to miss my connecting flight. I now have to sit for a 5 hour layover"

Pros: "wonderfu crew... very helpul`"
Cons: ".."

Pros: "The selection of movies was great."
Cons: "The food. No herbal or decaf tea. No decaf coffee. The regular coffee and regular tea was awful; I like strong coffee and tea but on the plane it was terrible. The was not a vegan option for dinner. I thought the pilot announced complimentary beverages; soft drinks, coffee, tea & alcohol. Perhaps I was mistaken or maybe he was. I like the seats (reclining back with the seat bottom moving forward) except the seat bottom is entirely too hard and was bad for my back. The hot towels are a welcome touch. The ride was smooth, the pilots did a very good job."

Pros: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Cons: "Seats are always hard on long flights."

Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."

Pros: "Easy and quick"
Cons: "No complaints"

Pros: "on time, good food, good films enough space to sleep in economy."
Cons: "the stewardess only went up one side of the plane offering eye shades and when i asked for one she seemed really miffed."

Pros: "Great service throughout. Friendly attendants and easy boarding/deboarding processes. Would fly international with them again in a heart beat."

Pros: "The flight was ontime, boarding was okay. Disembarking seemed a little slow."
Cons: "Seats have gotten narrower and closer together and it was a new plane which seemed to have more slope to the wall which meant even less room in the window seat. Too warm in the plane"

Pros: "We didn’t order food and there was no online entertainment"

Pros: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Cons: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Pros: "The overall flight was good."

Cons: "Jet airways sucks"

Pros: "The only positive of this leg is that it was less infuriating than the flight from RDU to Boston"
Cons: "Delta's partnership with Go Jet seriously compromises the legacy carrier's reputation. I am a Delta fan - although flexible enough to use other choices when necessary. I will no longer fly a Go Jet operated leg when other choices are available. For my trips to Boston, that means Jet Blue. Sorry Delta. I'll see you back on a true Delta route."

Pros: "Great crew and passengers"

Pros: "Entertainment offered, USB charging options."
Cons: "Too much food offered."

Pros: "Within Europe KLM short flights are very good. They give you a snack and something to drink without charge."
Cons: "Seats,are a little tight but like most other airlines."

Pros: "Nothing."
Cons: "Reservation. Checkin. Seating. Flight."

Pros: "It was a really good flight minor turbulence towards the end. Flight was on time, smooth flight. NO tvs on this one."
Cons: "I wish they had more snacks like JetBlue but all was fine. TVs on every plane would be nice."

Cons: "The process of checking was very poor. One line was serving all of the Delta flights. Agents were very slow. Even when they started to serve my flight with priority still no impruvment. The agent who served me was so lost that he could not find the page with my picture and name in my passport!!!"

Pros: "It doesn't matter how good all of the above were when one of our bags did not make the connection in Atlanta and when it was delivered late at night to my home and it has been torn beyond repair"
Cons: "Bag did not make the connection and it was damaged beyond repair"

Pros: "On time, leg room, entertainment, service."
Cons: "N/A"

Pros: "The speediness if the crew to get the flight boarded and in the air, entire process form boarding to unboarding was about an hour."
Cons: "Plane was loud and very stuffy, but the flight being so shore made it managable, overall good flight."

Pros: "Overall flight was nice, but almost miss my flight!"
Cons: "Almost miss my flight due to Delta being short staffed at the ticket counter in the early am. Had a small issue to validate my passport in the automated cheek-in botths and waited over an hour to get them to personally validate. terrible experience. There were several of us with the same problem. I chose Delta given their prestige for great customer service, but they definitely need to do something about some of the folks at Logan's terminal."

Cons: "Old plane Zero entertainment First class seats worn thin and uncomfortable. I've been flying AA quite a bit lately and thought I'd give Delta another try. Too bad, it's clearly not up to today's standards"

Cons: "Seats don't have wings to rest your head on. The distance to the seat in front of me was of course way too small making it nearly impossible to use my computer."

Pros: "Smooth flying"
Cons: "The entertainment units were terrible. Touch screens effectively impossible to operate in this 737-800."

Cons: "I left my wallet on this flight. It was extremely frustrating that I was unable to speak to a live person to find out if the wallet had been recovered. I filled out the form online and now have to wait 2 to 3 weeks!"

Pros: "Boarding was efficient and easy. For the first time on any airline, the crew was over-the-top friendly and my special meal request was excellent."

Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Pros: "I liked nothing, because the flight was 4hrs late and had 20 on standby."
Cons: "4hrs late, 20 on standby, missed connection, had to travel a day later and spent 14hrs in the airport."

Cons: "I'm just glad that we got to the airport 2 1/2 hours early because we needed it. We had to check a dog so we had to go through the special needs line, they had 2 out of 20 of ticket lines open. My wife also needs a wheelchair and after 45 minutes of standing in line, I spoke to one of the idiots that are supposed to be there to help and he went and got a wheelchair which I had to push my wife in the wheelchair through the zig zag line with 2 large suit cases and a dog. It took us an hour and a half to get tickets and then they called for someone to push the wheelchair and we where told to wait for them there. We waited for 10 minutes for someone to come but no one came so I started pushing her towards the Sercurity check line and finally someone came to push her and he stayed on his phone the entire time. When my wife got to the point where she needed to walk through the metal detector she was having a little trouble getting out of the chair so they told her to just stay in the chair and they would push her through in the wheelchair. When she got through, they almost strip searched her and patted her down like she was a criminal. That took another 25 minutes!!! They the guy pushed her to our gate and insisted on taking the chair back with him, so 5 minutes later they asked if it was anyone who needed assistance getting on the plane. I went up and told them that my wife needed a chair to get on the plane so they had to call and get another chair which took another 10 minutes and finally we got on the plane. It took us 2 hours and 15 minutes to get a ticket and go through Sercurity!!!! Very very very unprofessional!!!"

Cons: "Free streaming movies on WiFi did not work (the system was broken on this aircraft according to the customer support). We had 3 people flying together but did not get the seats assigned in one place. Yes, we did not pay extra for confirmed seats but since we were buying 3 tickets I think 3 seats close to each other (if not in one row) should be expected."

Cons: "make me sleep in the airport unexceptedly"

Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."

Pros: "Why did my seat assignment have to be done at gate. I booked early and had picked a seat on eac flight."

Pros: "The staff was pleasant and very caring. I traveled with my sister who was in a wheel chair due to he ability to walk long distance and they were just outstanding. And I want to Praise Delta for their understanding and most caring and assistance in assisting me on changing of my return flight due to my husband had a stroke on Thanksgiving Day. I was able to leave out on Friday (11-27-2014) with no problem."

Cons: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Pros: "The crew"
Cons: "It was excellent for me"

Cons: "Muy mal el embarque y la entrega de maleta express pésimo servicio, al embarque me hicieron entrar como si estuviera abordando y luego me hicieron esperas como si estuviera afuera esperando el llamado de mi fila en zona de embarque"

Cons: "Quick, easy, no problem."

Cons: "The flight was delayed 7 hours"

Pros: "The crew was very friendly and attentive."

Cons: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Pros: "Nothing much, really."
Cons: "Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund."

Cons: "The time it took to open the door upon arrival"

Pros: "The early check in"
Cons: "N/a"

Cons: "No food just a cookie"

Pros: "It was on time and boarding was efficient. I’ve never been on a flight where they board window seats first, then middle, then aisle. I can see how that makes a lot of sense and makes the process better."
Cons: "I wasn’t sure why my small rolling luggage was being tagged and told to be left at the gate. Others had their rolling pieces brought onto the plane and there was enough room, so I was a little worried about if someone was going through it or if it would make it to the destination. It did show up."

Cons: "seat, food, entertainment system and options"

Pros: "Seats were newish, crew was very friendly"
Cons: "They mistakenly sent one of my bags on a later flight so I couldn't pick it up at the airport and instead need to wait for them to deliver it tomorrow"

Pros: "Got us there safely"
Cons: "Multiple reservation and confirmation codes became confusing"

Pros: "Organized well"
Cons: "Seat crowded too much"

Pros: "Window seat & no one sat next to me"
Cons: "Customer service at baggage check in desk. Very very poor and slow"

Pros: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Cons: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"

Pros: "Nice friendly crew"
Cons: "Very cramped seating. My knees were jammed against seat in front of me. I am 6' 2""

Pros: "The food was really good. You can tell they have made an effort improving this subject. The plane is a beauty, silent, smooth, but when you flight in tight seat, with a minimal reclination, it all goes to the trash. Good entertainment service, modern, but the missed a few movies they should have."
Cons: "The uncomfortable seat. It doesn't recline much, very small space between them."

Pros: "The whole flight went smoothly and I really have no complaints about the flight itself."
Cons: "When I arrived, my luggage did not make the connecting flight. It was tracked down and hopefully will make it to me soon but you can see how it’s inconvenient. The first leg of my flight was operated by Wamos, though it was a LATAM flight. I know that this is something that happens often for all sorts of reasons, however I can’t help but think it had something to do with the transition of my luggage from one flight to the next. My flights home are similar ( One leg of it being operated by another airline) and needless to say I’m a bit nervous about that."

Cons: "Entertainment kept crashing so we had to keep going back to find where we were with our movies"

Cons: "Plane was a Dreamliner"

Pros: "Flight was on time, we left early and arrived early! Flight attendants were very kind."

Pros: "Speed of service, friendly personnel, food"
Cons: "Flight left one hour late-stressful as I had short connection, but airport didn’t announce that we’d still arrive approx on time due to strong tailwind. Less stress all round if they’d have told us"

Pros: "Everything was good. Cabin crew were very kind in serving."
Cons: "There was nothing that I did not like"

Pros: "Personnel were helpful (attractive!)"
Cons: "Seats! Outrageously cramped...As a Pilot, I know for a FACT they are not FAA/ICAO safety compliant ...no way!"

Pros: "Crew was welcoming and helpful."
Cons: "I was very disappointed to discover that I was not able to choose my seat because I bought my ticket from a third party. The boarding gate crew seemed stressed and were a bit short with passengers waiting for seat assignments."

Pros: "It was on time. The staff was efficient and courteous . Very hospitable."

Pros: "That wine was included in the drink selections"
Cons: "Didn't have an option for vegetarian dish. The outlet cord on the seat was not working."

Pros: "The inflight meal was delicious. I was not expecting so many choices."
Cons: "Mechanical problems go start. And the crew in Orlando did not keep passengers up to date."

Pros: "Lack of maintanance the pilot had to turn around in the runway because the plain had no sufficent gas. Maintanance should be constant not reqctive of the situation"

Pros: "Great service and delicious meals"

Pros: "The crew was professional and friendly."

Pros: "SUCKS"

Pros: "Mad good"
Cons: "It was swell"

Pros: "El cumplimiento"
Cons: "El costo de los productos en vuelo y que no tienen cambio."

Cons: "Latam could not link with American Airlines. It was like I had two separate tickets even though they had a code share with AA. I couldn't get a boarding pass across airlines and my seat assignments were a real problem. Also, the food was a joke."

Pros: "Despite having a high "Sapphire" status with this One World Partner and being promised "preferente" seats by the airline when I reserved seats months ago, I was unable to view the seats or check in online. Both their App and their online system were down and unavailable. We were never able to view our actual seats online. The "preferred seats" my group on 5 could not have been worse!! We were seated consistently in row 11 or the very last row of the aircraft immediately in front of the lavatory, where the seats do not recline at all and where you hear and smell the bathroom for the entire flight.. There was NO space to breathe in our seats. I have traveled on dozens of airlines and this experience and these seats were the WORST! After this happened once, I specifically asked to insure that it would not happen again and was told that seats on my next flights were good but they were the same horrible seats. Part of our itinerary was on LAN and part was on TAM, who have now combined into 1 airline, but still operate on separate systems. So LAN customer service could not see the seats for TAM flights and vice versa. Their online system reflected a changed time for our return flight from 145pm to 250pm from Rio. We verified it 3 times (even though we could not check in or view our seats because of "technical difficulties" we could see the new departure tie, and the change was confirmed by our Sheraton concierge, but when we arrived to the airport they informed us that we had arrived to late for our 145pm flight! We showed them the app that showed our flight was changed to 250pm and they could not explain the problem. We were delayed 4 hours and arrived too late for dinner in Santiago. The final 4 hour flight at 4am flight from Santiago to Lima was torture. The seat in front was literally 6 inches in front of my face when they reclined and I could not recline. It was absolute TORTURE! Avoid this airline! To add the agony, they have lost my bag and do not know where it is!"
Cons: "HORRIBLE seats with NO space and no Recline as a "preferred" clients. Impossible and inaccurate online App and check in process that was always unavailable. Unfriendly and poor customer service at check in, and inaccurate information (being told that we had good preferred seats, for example) Lost luggage still pending."

Cons: "The flight was delayed in LAX, and consequently I missed my connection to Cuzco. My luggage was also misplaced"

Pros: "They took every measure to make sure me and my family had the most comfortable flight possible. I will be sure to fly LatAm again. Thank you so much!"

Cons: "Why offer so much flights to Cusco and then cancel it the night before? Almost give us a heart attack. Had to place an international call to their US office from Lima to find out what our next morning flight will be at 11pm!"

Pros: "Buena aerolínea salidas y llegadas en tiempo. Personal amable. Sin problema alguno."

Cons: "Missed next flight and was not compansated!!!'"

Pros: "The staff was friendly and very attentitive. The entertainment is available in a huge selection and works great. It was great that I was able to create my own playlist with as many songs as I liked from their music library, for the duration of my flight. Staff woke me up and asked me if I wanted food in the morning which I thought was nice. On other airlines, Sometimes they just let you sleep and you miss out. Lighting is great for sleeping. Food is OKAY (im a picky eater) with vegetarian options. Provided pillow, blankets,AND HEADPHONES! Headphones are a must have for a long flight so it's great that they provide it. It was my firat flight with Latam and I look forward to flying with them again."
Cons: "I didn't like that latam doesn't offer wifi like some other airlines such as jetblue. Also I would like more interaction from the pilot over the intercom, its more personal and comfortable for passangers. Other than that great airline."

Pros: "Nice crew"
Cons: "Small chairs"

Cons: "We took off for Curitiba and found out when we got there that we couldn't land so we went back to Sao Paulo then had to sit on the plane for two and a half hours. The Curitiba airport had opened, but then we had to change staff and also the staff brought the wrong paperwork to the plane, so that caused further delays. Really frustrating."

Pros: "This was my 5th flight on LAN. All have been consistently excellent. The food in-flight was simple as these were all flights < 3hrs, but very very good and staff was terrific. Logistically no problems at all."

Pros: "I booked my flight in November for a March flight. I booked 2 seats together --window and aisle. I checked my reservation the day before we went to the airport, we foound out that these seats had been given to someone else. How could they give away reserved seats??"

Pros: "Um the inflight entertainment is good. The touch screen is great."
Cons: "Um not enough arm room for economy class. When you're in an 8 hour flight, comfort needs to be a priority. It's not fair to pack a bunch of people in like sardines after paying $800. The service was fine. Some crew members are nice than the others."

Cons: "Nothing. Everything went smooth. Except the part where my flight was changed twice with a last minute notice."

Pros: "Wheelchair service for seniors"

Pros: "Not a thing"
Cons: "Timing"

Pros: "The seat was super confortable"

Pros: "Everything was excellent the crew were so nice airplane was organized and clean the seats are comfortable you can watch movies with a big screen right in front of your seat or listen music for FREE and not only that a big plus you can use WiFi to text while you are traveling for FREE !!!!!!"
Cons: "No dislikes"

Cons: "Communication with flight attendants."

Pros: "Chech in crew poor attitude"
Cons: "Better attitude"

Pros: "Nice new 787. Acceptable business class seats (not the best, but OK lie-more-or-less-flat). Better for sleep than seating IMHO."
Cons: "General condition of cabin and amenities are below par for business class long haul. Food is acceptable but not more. Service is just abominable. No attention to the client, no respect. Have a chronic med condition and was brutalized by the crew. Really awful people."

Cons: "El día miércoles arribé al aeropuerto Benito Juárez de la Ciudad de Mexico, dónde quise acceder al VIP LOUNGE de Aeroméxico ya que mi ticket lo compré para el servicio Priority y al llegar al Lobby del Lounge me negaron la entrada ya que me dijeron que debía pagar $25 para acceder ahí ya que no contaba con membresía alguna. Me parece una falta de respeto y mal servicio, ya que si uno paga por viajar en Priority es para gozar todos sus beneficios sin costo alguno. Me molesta ya que en la ciudad de Boston estuve en el vip lounge sin costo extra alguno, además tienen personal muy arrogante y clasista dentro del Lounge de la Ciudad de México"

Pros: "Crew was really friendly"
Cons: "We didn’t arrived as planned"

Cons: "I did not like that I was assigned a seat at the back bulkhead when there were several empty seats available)"

Pros: "Everything"

Pros: "Nice flight. Smooth, in time and safe"
Cons: "Air was very dry and my seat couldn’t recline at all. For a red eye flight that was very uncomfortable"

Cons: "In general very poor customer service"

Pros: "Es un viaje largo y estuvo muy bien la comida y la atención"
Cons: "Nada"

Cons: "No food, no entertainment"

Cons: "The food wasn’t that great in quality. But that’s something I’m fine with as long as plane ticket prices are low!"

Pros: "On time"
Cons: "Had to pay extra for baggage at airport"

Pros: "Boarding was quick and easy. We were off the ground in no time. The flight was very smooth. Very little turbulance"
Cons: "Overall comfort and seating was poor. The seats are too narrow and too close"

Cons: "The setas space is too short"

Pros: "All right."
Cons: "Old but good airplane."

Pros: "Good service"

Pros: "Missed my connection and Aeromexico tried to pressure me into buying a new ticket. I had informed them that my previous flight was delayed and had been assured that I would be booked on a new flight. I bought a one way ticket on interjet back to NYC instead. Incompetent scammers. Avoid this airline if possible."
Cons: "Awfull customer service."

Pros: "Nothing at all. The seats in business were not comfortable as they gave me a seat that didn't recline!!!!"
Cons: "They gave me a seat that didn't recline, the food was so bad I almost vomited after I took a bite. The staff was unhelpful and because we had to stop off in Mexico and go through immigration, we missed our connection flight which they then tried to make us pay for!!! I am disgusted and can't tell you how livid and mad this made me and ruined my trip!"

Pros: "nothing"
Cons: "everything"

Pros: "Aeromexico's fare was competitive, and they got me to my destination on time."
Cons: "Aeromexico's online check in system needs a total revamp. Trying to check in online was a nightmare. I eventually gave up. Also, they charge extra for checked luggage, like most airlines today. What's different is that they make it really difficult to pay for your bag. After I waited in line to check in and the agent confirmed my reservation, I was sent across the concourse to a separate Aeromexico office to pay for my bag, rather than simply paying at the check in desk. I was lucky I had the extra time to make it to the gate to catch my flight."

Cons: "The Guy didn't assign seats together for us even though there were enough seats, so we had to explain him to do so, I to not understand why do I have to take tings away from my luggage to my hand bag in order to document it for free, the plane will carry exactly the same weight but inside the cabin; I suggest to use an overall weight including the passenger weight for allowance. The guy didn't tell that we had to pick our luggage in Mexico City and put it to the connecting flight."

Pros: "The people :) warm kind and helpful flight was delayed though and we had to stay in the plain for almost 2 hrs before we took off .................."

Pros: "The comfort of the business class, the seats are wide and comfortable"
Cons: "The snacks are only peanuts and juice... I would like to have something more than peanuts."

Pros: "The seats were nice, the plane had tv's, and it looked high end for an economy ticket"
Cons: "Nothing"

Cons: "All"

Cons: "It took 50min literally to be able to get off from the airplane after it had been landed on time because it was raining so hard and the airport could not send us the step machine. So I lost the original flight and kindly Aeroméxico changed to the new flight. But that flight was delayed also. It was a bad experience totally."

Cons: "it was a bad customer service. They never mentioned I had to be 2 hours earlier to be on board, I didn't got heads up, i came like an hour and 15 minutes, and they told me I was not able to go in, because the gates were closed. I told them about my situation that I was late because I was in a funeral, and they didn't really care about it. Customer service was not really nice to me even though when I got there not to late. They didn't really care. Sad about it. I though they were going to considered my case. The attitude of some employees were unacceptable."

Pros: "Thank you"
Cons: "Eveything ok"

Pros: "Nothing"
Cons: "I arrived one hoyr before departure. There was absolutely no one in the counter to help solve my problem. I kept calling costumer service on the phone to get help. I had a first class ticket and all I got was someone in the airport will help you. But there was no one at the counter! More rhan 2 hours on the phone and they would not even let me talk with the supervisor. All I got was wait for someone in the counter... No one ever showed."

Pros: "Breakfast, leg room, entertainment"
Cons: "Boarding, took very ling, apparently waiting for a first official"

Cons: "Time to wait to drop bag, same line to drop bag than to check-in? Really? Also this dumb nee policy of charging for the bags even when ticket was purchased way before this policy started"

Pros: "crew was very nice"
Cons: "40 minutes delay to take off"

Pros: "Crew we very nice and attentive."

Pros: "La atencion."
Cons: "Faltan buenas películas y buena música."

Pros: "Overall very time efficient. I felt like they worked together well as a team."
Cons: "None of the audio ports worked for the 1 in flight movie they showed. They let the entire cabin watching in silence."

Pros: "Charged me for extra bag and then lost both bags"

Pros: "I booked the flight for my mother to rush to Mexico to be with her mother while in the hospital. Aeromexico did not have any reservation. So my mother had to pay for a ticket through Aeromexico. I email the company to refund me and haven't heard back."

Pros: "Plane on time. No setbacks"
Cons: "Long line in customs in Mexico City especially since we had to make a connection. Also the inconvenience of getting our luggage in Mexico City and then re sending it to Cabo SAN Lucas."

Pros: "The flight was on time both leaving and arriving. The crew were professional and took care of everyone's needs"

Pros: "Nothing!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "Terrible service and an all around terrible airline!!!!!!!!!!"

Cons: "When we deplaned from QRO, the flight, 644 was not listed on the board. This caused a few moments of confusion since the connection was in 45 minutes."

Pros: "The only positive factor about this specific flight was the staff who is very diligent and attentive to everyone."
Cons: "Once we got on the plane, the pilot mentions there is a delay due to the AC not functioning but they are fixing it. We took off and the AC apparently was never fixed because it was out for the whole flight. On top of that there was basically no entertainment on flight. Those two things are basic when flying."

Cons: "In both ways I was not given a seat until the lats minute. I was not offered the chance of choosing my seat before."

Cons: "gor diarhea TWICE within the same week from two different AEROMEXICO flights who seved LALA yogurt which was tainted and not propertly refrigerated TWICE shame"

Cons: "Serving something substantial to eat would be nice."

Pros: "The flight was smooth and the crew was nice."
Cons: "Everything was good."

Cons: "There HAS to be a different snack choice than just salted pretzels, right? Not everyone is a fan of those. And although it may have been a last-minute issue, learning that there was no WiFi as we ascended 10,000’ into the air was quite disappointing. No techie around to troubleshoot that while we were boarding? Otherwise, the flight was uneventful and the crew was pleasant enough."

Cons: "The food was terrible."

Pros: "Full flight, we got on smoothly and took off on time. The plane was clean and the pilots during abbouncekents were easy to understand and funny."
Cons: "I had to wait over 1.5 hours to use the bathroom because of the food and drink carts. The flight attendant would not let me use first clsss and told me I had to wait. That was way to long to make someone wait."

Pros: "Typical intercontinental flight in coach. Plenty of movies to watch, bin space and comfortable enough seats."
Cons: "I have a severe food allergy and despite requesting and confirming my special meal multiple times I was only offered a banana for the entire trip."

Cons: "Honestly, I am not a big fan of United right now and their airline policies. The flight was delayed for a hour. But at least I wasn't dragged off the plane or stuck in 95 degree weather for 5 hours."

Cons: "The bathrooms were dirty out of toilet paper. The food was mediocre at best. The delight wasn't delayed hours and no one informed us about the status at any point in time. Overall I did not like airchina and I would not choose them again if"

Pros: "Nothing at all"
Cons: "How they wouldn't even hand out a cup of water to anyone....."

Pros: ".."
Cons: "Flights was delayed and connection was unable to be made. My younger brother is now im limbo in newark nj and is not getting much help at all. Very dissapointed in united. He may have to spend the night in the airport they said. Smh"

Pros: "Nothing"
Cons: "Our plane departed on time, 6:05 AM. About 6:40 A E turned back towards Boston. There was a problem with the wing. It got repaired. We deplaned. And waited. And waited. Then we needed fuel to be removed. And we waited. And waited. Then we got back on board, got to the runway, and the RIGHT ENGINE didn't start. So they tried to repair it, couldn't (didn't want to fly on that old, broken plane anyway at this point), and we had our flight canceled. All told, I spent 10+ hours at Logan Airport. It was an absolute disaster."

Pros: "nothing"
Cons: "they have the worst customer service."

Pros: "delayed"

Cons: "Our flight home we couldn't land in Chicago due to storms and diverted to Madison. Sat on Tarmac 2 hours and some passengers from Madison allowed to end journey there. We had to wait for that approval and again had to wait for their luggage to be removed from the plane. My opinion is let them disembark but not the luggage. It was too long to be in that plane"

Pros: "It was a comfy plane ride."
Cons: "I liked everything."

Pros: "Crew was helpful, professional & kind."
Cons: "Flight was delayed due to air traffic control issues so I only had 40 min layover to get to my next gate. Also when we arrived we were on the ground for a long time before we could pull up to gate to unload. I have a 3 yr old & 5 yr old & had to run to make it. We made it but luggage didn't. My first luggage was delivered quickly, the 2nd luggage arrived 3 days after we arrived home."

Pros: "refund"
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."

Cons: "Unreliable wifi."

Pros: "Crew friendliness"
Cons: "Boarding was a mess with an adjacent gate exiting at the time of boarding creating a melee of people crossing queues. You have a carry-on baggage policy - stick to it. I wasn't carrying any roll-ons or large items but many of my fellow passengers were carrying multiple items in the hope of either getting them on or having them checked for free. Complete shambles with later boarders running up and down the aisle trying to fit their carry-ons into overhead lockers. Solution: Enforce one item only; Apply free checked items at the gate early. Apply a fee for items that don't fit and were not offered up for checking."

Pros: "Boarding was consistent and timely"
Cons: "Older, worn interior, especially if seats are pushed back"

Pros: "Getting off the plane"
Cons: "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."

Pros: "Did get last seat in business class!"
Cons: "The seat assigned online not valid because of change of equipment. Did result in upgrade to business. Very happy outcome."

Pros: "Broading was seamless"

Pros: "Very satisfied."

Pros: "I liked how the flight attendants treat people in this flight. Thank you all."
Cons: "I didn't like how long the flight was, but that is not up to anyone to decide. I liked my stayed in the airplane."

Pros: "Crew was very nice."
Cons: "Plane aisle was a tight squeeze with carry on bag plus seats were very close together, and I'm a small person at 5'1". Otherwise flight was good."

Pros: "Instead of a 4 hour layover in Denver, I was easily able to get on an earlier flight to slc thank you to such a wonderful front desk agent. Even the crew members on board were so pleasant you could tell they truly enjoy their job and want to make for an enjoyable flight. Thank you United!! Will be flying with you again!!"

Pros: "The airplane itself was great but the rest was not so good. United tries to sell you everything and the seating was miserable. We are back to JetBlue at first opportunity."

Pros: "Quality plane Clean"
Cons: "Seats too close together. My shoulders were squeezed against my neighbors"

Pros: "Upgrades available and ahead of schedule !!"

Pros: "This was the best leg of the trip."
Cons: "That we where heading to Chicago further from our end destination."

Pros: "Comfortable chairs"
Cons: "There are no TV's and there are no snacks"

Cons: "It was alarming how little leg room there was. I'm 5'5" and average weight and my legs were pressed against the seat in front of me. Also there were no free snacks for a 5.5 hour flight, which is kind of tacky."

Pros: "Old plane, no plugs, no in flight movie, didn't even offer complimentary snacks. Had to pay $10 for a snack box on a 6 hr flight. Completety unacceptable that on such a long trip, they offered no complimentary food, no movie, and although they offered "entertainment" on personal devices, you needed to download the united app to watch on your personal device. But wait, NO PLUGS??. So basically your phone / ipad battery will die 1/2 way through the flight and then you will have no way to use your phone after you arrive at your destination. Way to go united. Your corp execs should be ashamed for making you the worst airline with the highest prices."

Cons: "United has stripped away every element of customer service. We had to tag our own checked luggage. They were unable to even try to seat me together with my toddler child who was seated alone. (Age 3). We scanned our own boarding passes to board. As I boarded with bags and 2 children, 4 flight attendants stood watching and said "make sure you don't hit anyone with your purse as you walk down the aisle". No one offered the slightest help. The flight attendant would not take my trash because she said a diaper had to be disposed of in the restroom. (We were not allowed to stand bc of turbulence.) When I played white noise to soothe my crying lap child, the flight attendant told me I would have to use headphones (which is impossible on an infant.) I won't fly United again."

Pros: "Still waiting to get there.....canceled flight.....next option 6 days after my original date"

Cons: "The arm rests didn't got back, only affected row 37 (our row)"

Pros: "The flight was on time and left on time."
Cons: "seats are to close together."

Pros: "Very nice crew"
Cons: "Wish there was some free entertainment"

Pros: "4 hours delay???? Are you serious? Compensate my time and all I lost"

Pros: "Very unforgettable flight and very late on all flights. 4 out of 4 flights late!"

Cons: "Pay for wifi it's free everywhere! !!! Restaurants bars..airports...cities...???"

Pros: "The fact that they eventually got us to the destination"
Cons: "Broken first plane. Delayd all other planes. Poor communication. Rude staff..."

Cons: "Leg room, boston to chicago"

Pros: "Crew does their best."
Cons: "The new planes are torture machines designed so that both my 6'2" husband and 5'2" me are maximally uncomfortable. Really terrible. Also none of the entertainment devices worked so no distraction from the torture."

Pros: "Initial flight was awesome and on time."
Cons: "N/A"

Pros: "The flight attendants were friendly"
Cons: "The tvs in the head rest pretty much did what they wanted"

Cons: "Very rocky flight."

Cons: "late leaving and almost missed connection"

Cons: "I suppose you are fully aware of what you are doing to passengers with the absolute packing in of the seats to maximize profits, the sub-standard "food" service, and the lackluster entertainment offerings...But thank you for the chance to spell it out for you. It could not have been a less comfortable, less enjoyable experience. Won't be flying United anytime soon. Feel free to use my first name when you post this review ;)"