Find cheap flights from Boston to Ireland

"It was hard to hear the PA announcements for boarding. Maybe also post the info on the screen? Or allow the attendant to pull down his mask when speaking into the PA system?"

"Lots of delays. Armrests are not big enough for two people."

Pros: "Seat very v=comfotable"

Pros: "Plane was new and equipped"
Cons: "In first class we had beef jerky for breakfast"

Pros: "Sanitized, open middle seats, comfortable"
Cons: "We were stuck on the tarmac for 40+ minutes due to our gate being blocked by another plane. We almost missed our connection and had to run through the airport with our luggage and the staff at our second gate yelling “hurry up” at us like it was our fault."

Pros: "Friendly crew"

Cons: "None"

Pros: "Great crew."

Pros: "Everything! the best part was that the they kept the middle seat empty!"
Cons: "nothing"

Cons: "For some reason, we were asked several times for Passports. This didn’t make any sense since we are US citizens with drivers license. They even had TSA talk to us. This has to be fixed. Otherwise, Delta experience was great."

Pros: "Don’t go overboard"
Cons: "Cleaner"

Pros: "Good"
Cons: "Good for now"

Pros: "Well organized and easy to check in."
Cons: "No"

Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."

Cons: "It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly."

Pros: "Delayed boarding but made up for lost time in the air"
Cons: "Delayed boarding"

Pros: "Everything"
Cons: "Nothing"

Cons: "The inoperative TV screens should be repaired."

Pros: "Was boarded promptly"

Pros: "You know what you are getting with Delta"
Cons: "The economy seats were really tiny, this made the flight fairly uncomfortable"

Cons: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Pros: "Seat was comfortable and I got extra Biscoff Cookies"
Cons: "Great trip"

Cons: "The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash."

Pros: "Smooth flights and in time. Everyone is so nice. True professionals"

Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Pros: "Everything was great. Has nothing to do with the airline, just rough weather."
Cons: "The stewardess could come around more. Just twice. Once for food. Once for trash. Just me tho"

Cons: "Delays due to Democrats not making deal"

Pros: "Good service this morning"
Cons: "All good"

Pros: "I was trying with a broken arm - the Crew both on the plane and off the plane was wonderful"
Cons: "Would like more food available-not for purchase but with what comes with your flight"

Cons: "We left 30 minutes late due to congestion and I missed a layover. Otherwise it was a great experience"

Pros: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Cons: "Seats are always hard on long flights."

Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."

Pros: "Excellent crew, snacks and coffee, comfortable economy seats. Plane landed 15 min early. Bags beat me to the carousel."

Cons: "Tray table was broken, I was downgraded from Comfort plus to main cabin after a plane swap with no mention by anyone and no compensation. Flight was delayed 45 minutes because a flight attendant was running late and then to top it off, at the end of. The flight the attendants blocked anyone fromaim cabin from leaving until all of first class had departed, even when no one was coming they still Blocked it off. This is a practice I have never seen on delta and haven't seen in aviation in almost 20 years in the US"

Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."

Pros: "Direct flight, on time, friendly crew, smooth flight"

Pros: "Cabin crew and captain were great."
Cons: "Don't like how you don't get your seat assignment until you get to the gate. I was given the window seat in the very last row for a 6 hour flight, quite uncomfortable. I could've booked another airline for a similar price and picked the seat i wanted at booking. They ran out of food choices by the time they got to the last row, so we were given whatever was left. Delayed because one of the bathroom doors wasn't working, 30 min later still wasn't fixed and ultimately they decided to go without it."

Pros: "Staff smooth flight great landing and free movies"
Cons: "Everything was perfect"

Pros: "Your entertainment system is fabulous!"
Cons: "We purchased a direct flight from Boston to Tampa. We paid extra for the convenience of a direct flight Our flight was changed without notification to a connecting flight that was leaving 10 minutes earlier and arriving 2 hours later. Due to malfunction with the kiosk and not a sufficient amount of agents at check in, we missed our flight by 4 minutes. The gate agent seemed to enjoy telling us, with our 10 month old baby, that we were too late. Our baggage, including car seat, had been loaded on the plane. We were reassigned to a flight the following morning. We missed a full day with family, had to travel back home without a car seat and return to the airport the following day. I was shocked and disappointed that not single Delta agent was accommodating or remotely helpful while we were at the airport. I've never had a problem with Delta before. We travel on regularly and would like to continue using Delta. I would like a voucher for my next Delta trip."

Pros: "Quick flight"
Cons: "Paid $30 for wifi and it never worked. Would like a refund"

Pros: "The staff are wonderful and helpful. Best wishes to Delta. Please keep the great employees."

Cons: "Delayed for 4 hours due to mechanical difficulties"

Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."

Pros: "Complimentary snack mini-meal. Early departure and arrival. Availability of extra seat and elbow room. Free movies."
Cons: "Entertainment screen would not tilt to comfortable angle when passenger in front of me reclined his seat, and the screen/system stopped functioning properly near end of flight."

Pros: "Everything was just right"

Pros: "Delta service and conford are great."
Cons: "Pay for wifi"

Pros: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Cons: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"

Pros: "We were stuck for an hour and a half on the tarmac"
Cons: "We were stuck for an hour and a half on the tarmac"

Cons: "The touch screen did not work properly"

Cons: "Free wifi"

Cons: "Bigger seats the new ones are way to narrow"

Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Cons: "Boarding was crazy. Could not everyone in the gate area."

Pros: "Everything works and quick to get to destination."

Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."

Pros: "Crew were great"
Cons: "Refreshments"

Cons: "Too hot inside the aircraft"

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Cons: "Need more leg room!!! Larger meals needed."

Cons: "Larger meals."

Pros: "Crew was good"
Cons: "Food"

Pros: "Efficient boarding system, clearly signposted. Professional staff"

Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Pros: "Friendly crew."
Cons: "So many people on a 747!!"

Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Cons: "Flight departed 35 minutes late"

Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"

Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Short flight with good communication."
Cons: "Nil to complain."

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Pros: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Cons: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Cons: "Delayed!"

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Pros: "was very quick"

Pros: "They were awesome."

Pros: "Service"
Cons: "Only one queue for boarding. Flight late on arrival."

Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."

Pros: "Wide selection of entertainment, food was good."
Cons: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pros: "KLM food and service are great"

Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Pros: "Nice new Boeing 787, lots of space."
Cons: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Cons: "Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS"

Pros: "Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew"

Pros: "Yes"

Pros: "First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip."
Cons: "Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience."

Cons: "Newer movies"

Cons: "No wifi"

Pros: "SAS is excellent in terms of comfort and professionalism and care from the crew."
Cons: "None"

Pros: "Good airline"

Cons: "Luggage fee were outrageous."

Cons: "Uncomfortable seats."

Pros: "SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated."
Cons: "Used backup plane. It had an older entertainment system."

Pros: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Cons: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."

Pros: "Excellent leg room in first seat near emergency exit door"
Cons: "Seat was close to toilets so a lot of traffic"

Pros: "Boarding on time"
Cons: "Unfriendly crew & awful food"

Pros: "We mentioned it was our anniversary and thought about moving up to SAS Plus, but the cost was not an option to us. She moved us up before we got on the plane! Extremely nice!!"

Cons: "Poor customer service. No notification via text or email that there was a 5 hour delay, and no immediate rerouting for connecting flights. a 15 hour trip turned into 24+. Worst SAS experience ever."

Pros: "We were in an empty Plus cabin at front. Coming from Miami, the hot towel service would have been nice. I blinked and missed the service. They will quickly skip you if they can. Food weird. Salmon in a box with no bread or rice or anything and a strange savory muffin. Ate neither. No entertainment."
Cons: "See above. Sorry. Nothing was good. Came in 10 mins early!"

Pros: "Alot of room for legs, good hp service"
Cons: "No snack with beverage before dinner, no choice of food , On connecting flight Kopenhagen-Krakow only Coffee/tea, no snack again, for passenger going over see very poor !!!!"

Pros: "The comfort and technology on the aircraft."
Cons: "NA"

Pros: "Flight was unremarkable in every good way. Food was above expectations and the crew was exceptional."

Pros: "Nothing!"

Pros: "Internet not working. Horrible."

Pros: "The crew was nice, the plane was large and had many bathrooms. The seats were comfortable enough and there was a good selection of movies to watch."
Cons: "The boarding process was completely disorganized and hectic. The woman making the announcements on the plane was extremely soft spoken and the PA system was static-y so I could neither hear nor understand any of the announcements. The refrigeration system for the food also broke down on the plane so we weren't fed our second meal. Instead, they chose the cheapest and most unappealing snack of plain almonds to give us. Despite confirming our luggage situation with us at the first airport repeatedly (because of our connecting flight) SAS still temporarily lost our baggage when we arrived at our final destination and caused us to stay an additional hour at the airport after already having spent an exhausting day travelling."

Pros: "Cheap, more than basic, and comfortable. No major complains."
Cons: "The o my thing that could be improved is a lrger selection of movies, and better food. Food is acerage compared to everything else."

Pros: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."

Pros: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Cons: "still there is not enough legroom for tall persons"

Cons: "On time, efficient, friendly staff"

Cons: "Flight delayed so that would not be able to make the SAS flight. Therefore had to switch flights to go to CHicago instead. But initial flight was booked under alaska--but boarding pass unable to be printed from any of the kiosks and we were told to talk to American. American didn't know anything about it. THen stood in Assistance line for 45 minutes to be told that we needed to talk to VIrgin American. They rebooked us on to American, which then promptly was also delayed for several hours, and we thereby missed our connection. Throughout the process there were no customer service representatives either in person or on the phone who were remotely helpful. Overall, worst travel experience of my life."

Pros: "Seat room good. Food very good. Flight attendants excellent."
Cons: "Nothing comes to mind at this time."

Pros: "Nothing"
Cons: "Tried THREE hours to get a phone picked up to cancel my flight the day before this scheduled flight. My friends booked with Expedia the exact itinerary and were able to reach a human and we're told that SAS always reimburses for cancellations. I finally emailed vayamas/kayak to cancel and 5 days later received a reply that there was no cancellation refund. Apparently Kayak provides a no communication/no refund policy. My travel companion had the opposite experience with Expedia."

Cons: "Older plane with no entertainment"

Pros: "I had a row to myself because I was a 1st class ticket holder but they didn't actually have 1st class seating."
Cons: "Smaller than average seat size."

Pros: "Scandinavian Airlines was good to work with in person to fix issues."
Cons: "This was a connecting flight that was swapped to go to Newark instead of DC due to unforeseeable delays in DC. Not bad in and of itself but they only gave me a few hours notice that my flight was changed (email sent at 1 AM on a 7 AM flight) and I lost my already paid for upgrade to premium economy. They couldn't find any record of me having purchased an upgrade when I went to check in on my 5+ hour flight."

Cons: "Almost absent crew And almost no service. Made flight with United and with United connection. SAS lost my connection, told ME I canceled my reservation. What a mess that was! I could also not reserve any seats online because flight was partner united flight and neither airline would allow me to choose seats."

Cons: "Even though it was clear from my reservation that checked baggage was not included in the initial price, there were no clear links in kayak/vayama or SAS to prepay baggage, and the price is double if you pay at the airport."

Pros: "Up and down. Crew was great!"

Pros: "Great flight"

Pros: "Best food on an airplane I have ever had. Great service from the cabin crew."
Cons: "Cabin extremely dated. Lie flat seats not flat. No built in entertainment but rather iPads handed out by cabin crew."

Pros: "Friendly crew"
Cons: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"

Pros: "Crew were nice, boarding ok and on time, flight took shorter when planned."
Cons: "Premium seats didn't have enough leg room to stretch, they could change the wall into curtains as in Lufthansa."

Pros: "The leg room. The great service and attitude."
Cons: "The food... needs to be improved, even if it means charging a fee."

Pros: "Smooth Flight and on time with a bit of Aurora (night flight to Tromso)"
Cons: "Voucher does not show details of check-in baggage limitations (limited to 20 KG.) and has to use Oslo airport self check-in which is quite confusing for inter-continental traveller.."

Pros: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Cons: "Food was just okay, some beverages had to paid like in low cost flights"

Pros: "Easy upgrade to business"
Cons: "Breakfast. A bit strange to have cold salad with cous cous in the morning but perhaps it was meant as a combo lunch"

Pros: "Wide seats with excellent leg room in exit row- a bottle of water waiting at or seats-- we love the two seat configuration --attendants ready to serve any need with a smile."
Cons: "Bought our tickets from Kayak and as a result had a very difficult time upgrading seats."

Pros: "The interior of the plane - Clean, bright an shine, even it's an old 737-700,"
Cons: "To add some selection of the food"

Pros: "The flight staff was fantastic!"

Pros: "It was weird boarding last. We understand different airlines have different policies but we believe letting the elderly and families with little children should always have first priority... We as a family and with an elderly who is not 100% well have big challenges... It is always nice for other airlines to get us in earlier so the elderly and the little children can settle. This airline's policy is a shift for us. If not for the good price, we'd choose another... But it was just ok just a longer wait... Children and the elderly should always have the best benefit... Not the busiiness people.. Crazy policy!"
Cons: "Service was mediocre. Staff was nice but not very caring like other airlines and most were older women who are burnt out... Its almost like they don't want to be there. Food was excellent but there was a charge for red wine. This is Europe. Thought the US was bad... Economy class comfort is not that comfortable as always... o well! Your staff English especially the women announcers were terrible. We could not understand hardly anything. The pilots were a lot better! Need to take English classes.. Sorry but have to be honest..."

Pros: "We left on time and arrived early. I got to check one free bag."
Cons: "Typically, on every other international flight I've taken, they offered at least a single glass of wine or a beer with dinner. Not so for this one."

Pros: "On time bags made 2 connections"

Cons: "Food & Beverage service almost nonexistent. Anything beyond water is almost $7.00."

Cons: "Lost a piece of luggage between Dublin and Edinburgh"

Pros: "Nothing"
Cons: "Everything - Seating is so cramped. Food was even worse than usual airline food. Will never fly Aer Lingus again"

Pros: "Return on investment is excellent. great ground and air crew great service all around."

Pros: "The crews were awesome and very friendly professional"

Cons: "I booked a business class, round trip ticket, only to find out that one of the legs was not."

Pros: "the seat configuration is 2/4/2 so if you get a seat by the window, you have your significant other or friend next to you and no one else which is nice. Food was decent."
Cons: "Entertainment didn't have any interesting movies or TV shows. Bottom of the barrel. No coffee or tea was offered before landing and it was advertised."

Cons: "Cabin crew makes way too much noise on an overnight flight. On these flights, the focus should be on letting passengers rest, and limiting announcements, even if that seems to take away from the perceived level of service."

Pros: "The selection of movies was great. Boarding happened super fast and plane departed early."
Cons: "Plane was incredibly cold! Touch screen didn’t work well. Breakfast was lame. Flight attendants were super loud during breakfast service even though the lights were still dimmed."

Cons: "Poor customer service"

Cons: "Customer interaction is a joke"

Pros: "Not much"
Cons: "Our bags were lost, no apologies (in fact, the phone was put down on me twice), when the bags were returned after 24 hours, one was damaged and had to be replaced at my expense....no chance of a refund. My family and I will NEVER TRAVEL WITH AER LINGUS AGAIN....the worst airline in the world"

Pros: "On a 7 hour flight you want comfort. It was so smooth and easy. Watched movies, read, just relaxed. I've flown with Aer lingus before and it was just as amazing. I will ALWAYS use Are Lingus when I fly to the UK or Ireland and Shannon is a Gem of an airport. Most amazing airport I have ever been to!"

Pros: "The crew was efficient and well trained"
Cons: "The food needed salt and the bread was a little dry."

Pros: "Crew helpful and friendly."
Cons: "Announcement could be clearer. Sometimes gabled and indistinct."

Cons: "The seats could have been more comfortable and . The plane was over booked"

Pros: "The crew was as amazing as they were 9 years ago when I flew Aer Lingus. The plane was very clean and comfortable. The entertainment that we could choose from very good. Something for everyone was provided."
Cons: "One thing that I would like to see improved is for the announcements to be spoken slower than they were. The announcements were so quick that I could not understand what was being said. This should be an easy fix so I have no worries ."

Pros: "Unable to check in online. Not from phone. Not on website. Called directly and waited forever. And told must do at airport. Arrived and was told flight booked and full so bumped from the flight. Paid $2000 for a coach ticket and not able to get on either flight from Boston - so missed all meeting."
Cons: "Join TSA you amateur / cut rate airline. Fix reservation system."

Cons: "Had to cancel trip due to avalanche risk and snowed out resort. In order to claim insurance CSA travel protection I need a copy of flight fare rules. But JustFly will not send me a copy of those rules. Some crazy policy that requires I pay $150 cancellation fee in order to get those. If I own the ticket don't I have a right to know what the rules are? CSA and JustFly have created a catch 22. CSA requires something to make a claim but JustFly won't provide it!"

Cons: "The flight was delayed. I suggested I take another flight, they kept on saying we will not be late . Well i missed both connecting flights."

Cons: "The flight is advertise as a British airways flight which flies out of teminal E in Boston. In reality the flight is through aer lingus which flies through terminal C. This should be clarified upon booking...."

Pros: "Timely departure."
Cons: "Staff did not seem engaged in customer service, did not go up and down the aisles to collect cups, paper, etc. very disappointing in tight space."

Pros: "Lights were on for the initial meal but relaxed for light breakfast snack."
Cons: "Cramped space and seats very uncomfortable. Terminal two not great either"

Pros: "On time flight"
Cons: "Made me check my carryon bag then it was opened - why - don’t know - and items missing along with my luggage strap. Will NEVER use Aer Lingus again"

Pros: "Staff were nice"
Cons: "The seats were exceptionally narrow. Seats were firm and uncomfortable, my entire body was aching and it was impossible to sleep bc the cabin lights were on the entire flight . I’ve flown to Europe via British airways before and I can’t even compare the two. THe thought of having to fly back in the same aircraft is giving me cold sweats and i wish I didn’t have to"

Pros: "Tail winds shortened the flying time by 45 minutes"
Cons: "seats... no space menu.... skip it movie choice ... fair at best"

Pros: "I like the comfort and reliability of this airline in my experience."

Cons: "Because there was a delay in getting to our connection our luggage was not delivered. It didn't make it to our hotel until the next day."

Cons: "the entertainment system is not good as other airlines, also the served drink is not good."

Pros: "On time, no lost luggage, Entertainment system when working."
Cons: "Seats next to toilette doors, entertainment system not working one of the four booked seats"

Pros: "Jet blue had best seats by far and Dunkin Donut coffee was to die for"

Pros: "Nothing but the price, flight was Aer Lingus to PRA and was less than expected"

Cons: "it was really bumpy, i almost lost consciousness, felt really bad after the flight."

Pros: "Nothing."
Cons: "First time I flew with Aer Lingus and can't say I will do it again. Didn't realize I was flying across continents in such a small plane. The flight attendants were barely civil; the bin above me housed supplies and on more than one occasion an attendant with visibly wet armpits leaned over me without nary an excuse me."

Cons: "Early boarding.. wondering could this catch me out on another occasion?"

Cons: "I had to go to Berlin last minute because my husband had a serious accident. I booked the flight and went right to airport. They denied my boarding because it was 50 min from take off. They could have done something. I had to book another last minute on delta and they took cate if it because that flight was also less than an hour to takeoff too. I will NEVER fly aer lingus again"

Pros: "We had an excellent experience flying with Aer Lingus! We had a little trouble in the beginning due to my husbands CPAP machine. We did not realize you need a doctor’s note in order to fly! The first girl, Ajla, was sweet and just doing her job as she explained to us that we needed the note. My husband and I were upset, but she remained calm and kept a smile on her face. She got her supervisor, Ismail, to help us with our situation. We were able to resolve our problem with his help and check into our flight. Sean P helped us check into our flight and got us all situated. Ismail was amazing and upgraded our seats AND escorted us through security to make sure we would get to our flight with extra time to relax before we boarded! After our rocky start at check in Ismail made everything all better!! I highly recommend this Aer Lingus team at Logan International Airport!"

Pros: "On time. Reached early"
Cons: "No compliments of drinks"

Pros: "The effort made by the flight crew to find someone who was willing to switch their emergency exit seat with my cramped seat."
Cons: "Seating was really a disgrace. Being 6'3" made it unbearable. Seats are way too narrow and leg room non existent. Especially if the person in front of you reclined their seat."

Pros: "The individual seat provided me with privacy and a window seat, as well as the comfort of being able to lay down flat. And the chair had a massage option!"
Cons: "The buttons to change seat alignment are too sensitive. Several times during the flight I just grazed my arms on the panel and my seat alignment moved."

Cons: "Lost my luggage for two days. Follow-up on lost luggage was extremely poor. As far as plane flight: No place to charge phone on transatlantic flight. Charged for *all* food and drinks including 4 Euros for cup of tea! Plane was very late leaving, and very late arriving. Plane seats were significantly smaller than on other airlines' international flights. Can't see any reason to fly Aer Lingus again."

Pros: "The flight attendants were very attentive and helpful."
Cons: "The fact that beer and wine had to be paid for. It is such a small thing to make passengers welcome and feel good on their trip! Lufthansa and Swiss Air don't charge for alcohol on transatlantic flights."

Cons: "A/c was not working and is not the first time that happened on aerlingus....my question is do you do maintenance on aircraft??????"

Cons: "It was supposed to be a British airways flight but it ended up being an aer lingus flight."

Pros: "The crew was helpful and the plane was clean."
Cons: "The rows were terribly tight (no one in my group is over 5'1" and neither of us could cross our legs). The cabin was too bright and the announcements were too frequent to be able to rest."

Pros: "Service was great, everyone was really helpful"

Cons: "No TSA precheck Confusing check-in based on counter location and inexperienced agents."

Cons: "We froze the entire trip each way as we had the exit seats"

Pros: "The in-flight staff were also very helpful."

Cons: "The food was not tasty. Poor flavor. I had the Shepherds pie. And although I was grateful to have a meal offered, this one was a little off in flavor."

Pros: "Easy flight, and boarded in the front and back of the plane. Made it easier and faster to get on."
Cons: "They aren’t too clear in baggage charges. I got standard fare, but still had to pay for my checked bag for both ways."

Cons: "More comfortable seats"

Cons: "Flew in a leased 767, 5+ hour flight. Seats had not been adjusted for US adults - very tight squeeze, both side to side and front to back, extremely uncomfortable. No in-flight entertainment (screens blank the whole trip), and minimal service - not even coffee. Terrible!!"

Cons: "food and I could not check in at the Kiosk. It said I didn't have a flight and I had to wait nervously for 3 hours for an agent to come to the desk. Then I was able to check in easily."

Pros: "The boarding process was quick and efficient"

Cons: "AeroAtlantic plane was very old and seats were uncomfortable, didn't recline. No breakfast. We were late departing by one hour."

Pros: "Good entertainment movies etc"
Cons: "Free food"

Pros: "It wasn’t full so we got a row to ourselves people were nice"
Cons: "TXL Airport is super slow with luggage."

Cons: "All airline seats are uncomfortable. It’s the nature of the beast."

Pros: "The crew was good and the seats were very good, made a flatbed."
Cons: "The flight was delayed one hour and the gate was changed. The food, which was served around 2:00 am was not edible and there was no breakfast, just more inedible food. The website was terrible and I spoke to three people on the phone and got 3 wrong answers to a problem."

Cons: "The crew barely came by, the seats were TINY and you have to pay for everything. It was really a bad experience"

Pros: "Crew was very friendly! Flight was very comfortable"

Cons: "On the first flight the seat was not comfortable at all. On the second flight the seat was very good."

Cons: "The seats are narrow whereby you are overlapping shoulders with the next person. Good leg room for short people. Food/beverage service is limited for a transatlantic flight. Outside of coffee, tea, and water, all beverages are at a cost and there is no snack (i.e., pretzels, nuts)."

Pros: "Great service, but late departure, missed flight in Reykjavik, 8 hours late arrival in Zurich"
Cons: "Waiting for us in Reykjavik to get to Zurich less than the 8 hours late...."

Cons: "They downsized the plane and bumped me and my travel companion. Worse experience of my life."

Pros: "Seats were comfortable and both flights were on time.....smooth rides!!"

Pros: "In time, no delays, very kind crew"
Cons: "Small selection of movies."

Pros: "No baggage but flight advertised as Evonomy standard, that includes 1 checked bag."
Cons: "See above."

Pros: "Food was great"
Cons: "Entertainment selection was weird and horrible"

Pros: "The flight attendants were efficient and fast at bringing drinks and food! Overall the menu to order from is pretty good with several nice options. Entertainment system is great."

Pros: "Lots of legroom choice of entertainment"
Cons: "Flight delay. Long walk to gate for departure"

Pros: "IcelandAir gives you water in a fancy, iceberg-shaped bottle the second you board the plane, regardless of cabin. I flew "Saga class," so I got the royal treatment. Their meals were endearingly Iceland-themed, were presented beautifully, and were delicious. The flight attendants were incredibly friendly. Wi-Fi is free for Saga class passengers."
Cons: "I boarded very late due to the sea of people trying to get on the plane. If there was a call for the Saga cabin to board, I missed it."

Pros: "The USB plug and screen"
Cons: "No snacks"

Cons: "I didn't like being charged 95 dollars for my checked luggage with no prior knowledge that that was going to be the case. The website said one free checked piece, but apparently that didn't apply."

Pros: "Everything but having to pay $69 for a checked bag was fine."
Cons: "Had to pay $69 to check one bag even though economy class is entitled to one free bag. We specifically brought a checked bag expecting it was free. Otherwise we would have only done carry on."

Pros: "Reasonable price"
Cons: "I was charged $250 to change my wife's flight even though the change was required due to my unexpected military orders!"

Pros: "Love it. Customer service was awesome. Seat quite comfortable. I hade problems with the first entertainment tablet they gave me, but the second worked well. The only reason I mention this is because I don’t think I was the only one who had a problem. I have every intention to fly with Icelandic air again!"
Cons: "Gate area was somewhat chaotic during the boarding process."

Pros: "The seats were comfortable and spacious enough. Also, the entertainment system was really responsive, which is a little thing, but makes it feel nicer and modern. It also had good selection."
Cons: "Being a rescheduled flight after a big storm, security seemed overwhelmed with the number of people. We arrive about two hours before scheduled departure and they were making last call by the time we got there. Not sure what can be done about this, but it was annoying. Maybe the airline could have requested that security open earlier."

Pros: "They provided a pillow and blanket which was very nice, and the crew were helpful in finding space for items during take-off and landing. The boarding and exiting were fairly quick."
Cons: "Everything on board costs extra, including basic drinks and snacks, but that's to be expected on cheaper flights. I assumed that the inflight movies cost money as well, although I didn't watch any because I didn't have headphones."

Pros: "No food or snacks are given on flights even if they are overnight. Everything must be bought other than water and coffee/ tea. Other than that the crew and flight were nice."

Pros: "When purchasing of ticket it hide that there is not a complimentary first bag check. To find out at the airport check-in that have to pay additional $190 ($95x2) to already paid price, I feel extremely cheated. According to Iceland Air, its the 3rd party/ Kayak's fault for hiding. I told them they are the one who are using 3rd party to sell tickets so the responsibility goes to both sides."
Cons: "When purchasing of ticket it hide that there is not a complimentary first bag check. To find out at the airport check-in that have to pay additional $190 ($95x2) to already paid price, I feel extremely cheated. According to Iceland Air, its the 3rd party/ Kayak's fault for hiding. I told them they are the one who are using 3rd party to sell tickets so the responsibility goes to both sides."

Cons: "Tried to reschedule flight just a few days later because of a friend's wedding. It would have cost more in fees to reschedule the flight than it cost in the first place, and THEN I would have had to pay for an entirely new flight. JustFly was absolutely awful to work with and showed neither remorse nor compassion."

Cons: "The only complaint Is that you would need to pay for your own food/drinks and earphones onboard. this wasn’t clear when I got my tickets"

Pros: "On time, easy boarding, provided blankets and pillows, lots of overhead storage available."
Cons: "Picked exit row seat and wasn't aware the seats didn't decline at all."

Pros: "I have come to expect a high quality of service from Icelandair through past experience and this time did not disappoint. Anyone traveling to Iceland or Europe I would strongly suggest take Icelandair if you can."
Cons: "The musical selection on the in flight entertainment, while understandably centered on Icelandic artists, is extremely limited."

Pros: "I really liked the fun facts about Iceland on seat heads, and the seats were quite comfy as well. Everyone was really friendly. As far as being trapped in a tiny space too high up in the air can be, it was quite enjoyable."

Pros: "The entertainment on the planes is fairly good with lots of movie, TV show and music choices."
Cons: "Icelandair's systems went down for two hours during Check-In. Didn't get a boarding pass for my connecting flight. Flight left an hour late. No information as to what was going on and how to deal with missed connecting flights."

Pros: "The price was right. Lots of entertainment options. Amenity kit was nice. Staff/crew very pleasant."
Cons: "Seats were not as comfortable as business class seats on other airlines I have flown."

Pros: "Crew was very nice and both flights were smooth and timely"
Cons: "Boarding area is a free for all so it's chaotic. Everyone in line is guaranteed a seat so I'm not sure why everyone is in such a panic at the line. They should work on the herding process."

Pros: "the flights left and arrived on time. the time between flights was a perfect amount. The crew was very pleasant. Boarding was organized and efficient. good overall impression"
Cons: "It would have been nice to be served a decent meal on the plane. The food at the airport was mediocre and quite expensive. I wish I had brought my own."

Cons: "No aircon, small seats and no snacks/food served on the flight. Also the entertainment offers were meager for moderately expensive tickets. The fun began in REK. We arrived on time but something at the gate was broken so instead of bringing stairs to the plane they kept us on the plane for an additional 45 min sitting at the gate. During the wait we asked the flight attendants multiple times to make sure our planes would be waiting and were told that Iceland air planes will wait. When we finally got off with stairs, most connecting flights, even from Iceland air, had already left and passengers were stuck in REK. We were then re-routed through Copenhagen after pressuring the gate attendants into making sure we would be arriving in Frankfurt the same day since we could not spend a day in REK as other passengers had to do. We spent an entire day in airports and planes finally making Frankfurt (including time changes) at 830pm, 9 hours later than planned. All in all I won't fly Iceland air again."

Pros: "The seats were comfortable and not as cramped as other airlines. I wasn't prepared for the exchange rate, the cost of food purchased on the plane showed up as dollars on my debit card account."

Cons: "Our seats were said to be together but were across the aisle from each other, the boarding process was quite delayed and rather chaotic, boarding passes could not be printed (the attendants were very kind and tried to help). My bags were also lost between this flight and the next."

Pros: "The water and longer seat belts."
Cons: "Poor communication at the gate when boarding leaving many people looking around lost and confused. No real boarding process - a real scrum once on board. Can't even provide a small bag of nuts or chips, very limited selection of beverages which are complimentary and the foods offered for sale did not have much option for people with dietary restrictions (and I didn't see a place to special order). Besides hard seats and outdated movies and screechy classical music, what can I say about the entertainment. Not all seats and entertainment equipment in working order."

Pros: "The crew staff was friendly and immedirabtlt found my a blanket when I requested one"
Cons: "39b is the last row and middle seat. What is there to like ?"

Pros: "The plane was reasonably comfortable and on time. Blankets and pillows are nice."
Cons: "Icelandair lost my luggage and that of a number of co-travelers, failing to deliver the bags in Munich. This happens with all airlines now and then. However, whereas any self-respecting airline would have a baggage service contact who could access the baggage database and tell you where your bag was last scanned, and problem-solve to arrange delivery on the next flight, Icelandair has farmed lost luggage service out to a contractor with access to no info and no abilty to arrange anything. After hours of waiting, each customer was told to fill out a form and that no information could be supplied. They say if you don't hear from us in 6 days, visit our website."

Pros: "Foot room was nice"
Cons: "Everything just about!!! They were delayed by two hours twice, they took off an hour late as well, then baggage took over and hour to come out after arriving at my destination. The seats are supper in comfortable I couldn't fall asleep and my back hurt so bad. I was offered no food or drink my whole flight."

Cons: "This is the first and the last time that I fly to Europe with a budget airline. To save themselves a few bucks, they made the experience much less pleasant than it could have been. What they sold as food on the airplane was pathetic. And the prices for the awful food at the airport in Reykjavik were outrageous and they were not even posted, so until you went to pay you didn't know that those two pieces of stale bread with a thin slice of ham cost more than $12. Things like these leave one with a very bad aftertaste. Not worth it."

Pros: "Overall another great travel experience. The ground and air staff make you feel welcome. They provide bottled water when you board and go around again towards the end of the flight. One of those little things that keeps me feeling comfortable."
Cons: "Very few issues. However the the in-flight entertainment system always starts at full blast sound and no control to turn it down. When I've used headphones without their own volume control I've had to take the out until the on-screen controls finally appeared. It was really really crowded at the baggage claim in Reykjavik. Took much longer to get my luggage and get out than in previous visits. I also wish there were better food options. More protein and less carbs."