Daily cleaning, installation of cabin HEPA filters on flights from Boston to Maroochydore
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Scores according to KAYAK customer reviews
Pros: "Smooth flight"
Cons: "Better informed available for self serve in back"
Pros: "Entertainment was very good. Crew was professional and efficient."
Cons: "The seat had no lower back support and was really uncomfortable."
Cons: "As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure."
Pros: "Crew were nice and entertainment was ok."
Cons: "Flight was 1hr 40 minutes late and had to catch a bus to the end of the airport to even board. As well as shared terminal gates..."
Pros: "Great entertainment, food, and crew."
Pros: "The friendly crew, space for my legs and the food."
Cons: "The entertainment gadget was faulty."
Pros: "Generous & kind flight crew, lots of in-flight entertainment, and a smooth and timely flight."
Pros: "Overall a good flight"
Cons: "Initial checkin/boarding in Perth was quite long and everyone was fairly irritated by the lack of employees working. Wait time for check in was approx 45 min. Automated systems weren’t working."
Pros: "Food and comfort of the seat"
Cons: "The USB charger, the whole entertainment, anything on the remote including light control and bell, stopped working! I wasn't given enough attention, i had to chase the crew a few times, it was a 14 hour flight with nothing working, miserable experience. I was offered a window seat, which i hate, without considering to give me an upgrade. I was given 5,000 Qantas points, i don't know if they can be moved to my AVIOS."
Pros: "The view"
Cons: "Poor food and no choice, only given tofu noodles! The general appearance of the plane was dated and worn, needs a refit. It felt more like a cheap budget airline not ‘the spirit of australia’ as branded. The touch screen was so bad that you forced the persons head in front to move when you pressed the screen."
Pros: "The Qantas lounge in Singapore is very nice. Nothing special relative to some others like Cathay, but lots of showers and good food are the key for a stopover, and the Qantas Lounge has that. The meal options are better out of Singapore than coming in to Singapore, The "order ahead" breakfast concept, where you place your order for breakfast when you board has it pros and cons. The personal service is nice, but one needs to know almost 12 hours ahead of time what they feel like eating. Overall a positive, but for me, it's hard for me to anticipate my appetite. It was my first A380 flight (together with the Sydney - Singapore leg), and overall I was disappointed relative to the Dreamliner. Yet it stands out as a positive the way that Qantas has configured business class on the upper deck. It's quite peaceful."
Cons: "Mostly an issue with security, two separate very long lines. The lines are marked priority and economy, but those are not adhered to. The seats in business class are not very comfortable. I feel like I had more comfortable seats 15 years ago on BA, and the world has come a long way since then. The planned upgrades are sorely needed."
Pros: "It was my first A380 flight, and overall I was disappointed relative to the Dreamliner. Yet it stands out as a positive the way that Qantas has configured business class on the upper deck. It's quite peaceful. The staff was pleasant, but could have been more attentive. It felt like some cared and others did not."
Cons: "I have flown millions of miles with Qantas, but it's been more than 10 years since my last flights. My expectations were high and i the end I only felt "OK" about the experience. The seats are not competitive with other business classes in the sky. I realize that is about to change. I flew Air Canada into Australia, and while my seat was unfortunately broken, the capabilities and overall comfort of their seats is far superior to Qantas. The business class lounge in Sydney had very poor food options in my opinion, and I was quite peckish after having skipped lunch to travel to the airport for a 4pm flight. The food options on the flight were much better, though overall options / taste were just OK."
Cons: "The gate displayed on the boards in the departures area did not match the actual gate (17C). Confused a lot of passengers as the gate displayed was through the international area. Limited seating at the gate."
Pros: "Pleasant, clean & comfortable"
Pros: "The food selection was good as was the entertainment and information."
Cons: "I asked information about our arrival gate, because I had a short connection and the crew could not tell me what gate we were getting off at. They did not stop passengers from unloading their bags and standing up before the flight even stopped at the gate. I am frustrated with Qantas overall because we landed late and because of the customs requirement we had to pick up our bags and bring them to another bag drop for my American Airline flight to Tampa. Because of the flight delay and Customs I missed my flight by 10 minutes. And am now awaiting the next flight home which was 4 hours later."
Pros: "Great support with wheel-chair assist."
Pros: "Very comfortable seats, good food, great entertainment- a slick operation was very slick. Not like the old days"
Pros: "Seats were fine, crew was cherry nice and professional. Enough toilets for the size of the plane."
Cons: "Airplane food is always what it is."
Pros: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."
Pros: "Good was good"
Cons: "I sat in seat 77c the seat in front of me had something broken so my seat table kept falling down. Other than that it was good"
Pros: "Nice airline with lots of room for a very long flight. Seats next to me were empty so I could lay down but unfortunately a bad respiratory illness prevented me from doing that. But still comfortable. Nice variety of food."
Cons: "All good. Movie selection could have been a little better maybe."
Pros: "Cabin crew was ok."
Cons: "Ground staff was terrible. Boarding took forever. Plane was dirty. Blanket had stains on them. Overall, just disgusting. I was afraid to touch anything on the plane. I took photos to document."
Pros: "Service! Dinner was good, breakfast was a bit more hit and miss. Plane is quieter than most."
Cons: "Seats were like rocks. Business class, lay flat beds - even with the padded "sheet" they provide are abysmal. So much so that I cannot recommend the airline and will not fly them again."
Pros: "Flight was comfortable, in flight entertainment was good, food was good"
Cons: "Paid for seats not available even though purchased in advance. Unhelpful crew for mother with baby and carry on. Multiple trips to get to seat."
Pros: "Nothing special"
Cons: "Airline needs to be more geared to satisfying customer."
Pros: "Relatively smooth flight. Good snacks at back of plane. Plenty of bathrooms. Crew were courteous and helpful."
Cons: "Headphone jack and USB charging jack didn't work. So wasn't able to watch any movies. Arm rest was broken. When the seat in front reclines it gets very tight forcing you to recline and do it to the person behind you. Needs refurbishing. The seats are in poor shape and are pretty tight."
Pros: "Nothing to speak of that I liked"
Cons: "Short flight, no food to speak of, no entertainment"
Cons: "Bathrooms were disgusting, plane was dirty"
Pros: "Overall a great plane- we were on the 380 going to lax and then we switched to a really old plane. There was a delay of 3 hours from lax which was very annoying."
Cons: "The delay was horrifying. Staff were friendly enough but they really should have offered more snacks and water"
Pros: "The service was very friendly, proactive and helpful. Got to fly in an A380 and I got a whole row to myself. the cabin crew were extremely attentive."
Cons: "The menu said we would get a weiss bar (amazingly delicious mango ice cream) on the menu and we didn't get one!"
Cons: "Flight delayed for 8 hours. Flight was to leave at 6.20am but left at 2.30pm. My whole day wasted. Very trying and begin in the airport at 4.00am for reporting and this happens.."
Pros: "On time efficient service"
Pros: "Good cabin crew"
Cons: "Late again"
Pros: "Overall everything was great, flights were on time, boarded efficiently, staff very friendly."
Cons: "I think the service of offering passengers to order their food online prior to the flight is nice, but in practice is inefficient and frustrating at service time. We chose not to order in advance as we didn't know what we wanted. I was annoyed and frustrated to have to wait for the crew to go to and fro with meals and drinks to the pre-ordered customers before being offered our meal. I imagine that if the entire flight preordered their meal, it was also not work so well..."
Pros: "Crew was reasonably friendly."
Cons: "Lack of space made it impossible to sleep. Aisle was dangerously dark. Would not surprise me if people experience falls. I know there is a trade off between sleep-friendly darkness and safety for those walking in the cabin. I think you err too much on the side of darkness"
Pros: "Great selection of movies, i liked that the economy cabin at the back of the top floor of the a380 was more personal than a larger economy cabin. Crew were happy to serve me drinks throughout the flight after the halfway point when i started drinking"
Cons: "I would love love love to see airlines recycling the majority of the waste generated during flight..."
Cons: "Very cramped. Food was poor. Limited games choices in the entertainment."
Pros: "Loved the hot chocolate and chocolate."
Cons: "No choices available for dinner and other snacks not very good."
Cons: "our ESTA registration has been cancelled, our application for the US travel visa have been rejected. We would like to have refund"
Pros: "Great flight"
Cons: "Could use a better description of chicken dish. Did not say that it was curry flavors"
Pros: "plane will clean and service pleasant. hot meal service on 2.5 hour fight."
Cons: "limit weight of roller carry on limited to 8 kg, though did not check weight of shoulder bags New Zealand immigration is intense with bio inspection - check that you do not have any nuts or other issues as took a long time to inspect packaged food bought at Sydney airport Prior to check-in, needed evidence of flight leaving New Zealand, not just confirm number - paper with actual ticket number"
Pros: "I booked by flight last minute due to a family emergency overseas. As such, I arrived to the airport a little later than I should have, the passengers had boarded the flight. The ground crew couldn't have been nicer in expediting my boarding and getting me on the flight. I can't thank them enough. Top service. Thank you. The flight still arrived 25 min early after great snack and smooth flight."
Cons: "Nothing. Probably the best airline flown"
Pros: "Comfortable flight. I sat on a window seat this time and it was really roomy. I was in disbelief how more roomy it is compared to an aisle seat."
Cons: "2hr delay leaving LAX"
Pros: "Getting there in one piece."
Cons: "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."
Cons: "The flight boarded 30 mins after it said it would on the boarding pass, and then was delayed further by an ill passenger. We ended up leaving about 60-90 minutes late."
Pros: "It was on time"
Airlines flying from Boston to Maroochydore have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Boston to Maroochydore
Masks required on board, masks provided on flights from Boston to Maroochydore
Social distancing seating
Middle seats unavailable to book on flights from Boston to Maroochydore
Testing for antibodies, testing for symptoms for flights from Boston to Maroochydore
Waiving of change fees. Search flexible flights from Boston to Maroochydore