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Read more about Turkish Airlines
Pros: Not applicable
Cons: I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision.
Pros: High end crew
Cons: Food and spaces between seats
Cons: It would be great if you could serve warm food instead of bread.
Cons: Was perfect
Pros: Seat was ok.
Cons: There was no food served at all! Just a plastic water container for the entire flight. Could’ve served a snack or two like JetBlue does in USA
Pros: Seat was ok.
Cons: Better food! Food sucked this time around
Pros: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.
Cons: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher
Pros: Professional service
Cons: 1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think.
Cons: Too tight seatings
Cons: baby food could have been served baby bassinet installed only after asking multiple times
Pros: flights on time. special meals I ordered were provided.
Cons: very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this.
Cons: I will inform everyone I know not make customer to your company because of boor service
Cons: Food- improve the menu, with veggie pasta, there was chicken on the side. For breakfast only on option- scrambled eggs. Not much for vegetarians. Also my flight Istanbul to mumbai, the table on which you keep the food was not aligned, the food tray kept sliding down.
Pros: Slept in the flight for 5 hours and my toddler did too , was quiet in the cabin and this is the only good thing
Cons: Boarding they kept me and couple othee guys like seeiously 5 staff people at the gate doing nothing and you ask anyone please help i want to tag my stroller so i can board ans go on boarding line, no response only one peeson will work. the rest of the four are completely useless, i eventually told my wife to board with our daughter so they have the time to sit and prepare food etc and pull things they will need durimg flight Andi waited on this last staff person at the gate until she gave me the tag to the stroller and boarded later First meal they said either fish or beaf meat balls, i like both and no problem, but the crew said no fish anymore so you you will take beaf, OK Luckily neither my wife or daughter ate it Because after I ate it, 3-4 hrs later, I had the worst stomach pain ever and was in pain the rest of the flight and the remaining of the day after we landed FYI I ate just crackers and like all bread sandwiches all morning and was completely fine- just the beaf meat balls either not cocked or remains of non good beaf and other things- horrible food
Cons: Passengers were throwing up and the crew did not pass through the cabin to provide any sickness bags. I had to swap my first row seat to the last row as a passenger next to me had thrown up which had caused the entire seat to be dirty.
Pros: Every thing normal and in time
Cons: Food was everage
Cons: Departure gate to far to get to! Changed gates didn’t notify on time . Waiting at gate to long.
Pros: Great entertainment, good seat comfort (even in economy seat), good food and friendly service.
Pros: All was great, until...
Cons: ... the person in front of me reclined their seat. That was the end of my comfort. I’m 5.11”- 1.80cm. Couldn’t watch tv, had trouble eating.
Pros: The plane was Old !! We, Stevo and me Julie were scared but glad the trip will be over. We did not know the rules that MK had as far as how much $ and golden jewlery one can have befor you had to report it. Thank God we did not have to give up anything.
Pros: Everyone we encountered was friendly and helpful. They fed us and gave us blankets and pillows and slippers. They were lots of movie and tv choices. It was a very pleasant experience.
Pros: Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe).
Pros: I bought a ticket for three persons: my wife, my daughtet and me. I am Nigerian, my daughter American, and my wife's Turkish. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. Turkish airlines' policy was to refund the ticket of any American caught in this row. They said they will refund my one month old daughter's ticket. However, my wife and i will not receive a refund. We bought the three tickets together. Our ticket numbers ended in 235...51, 235...52, and 235...53. However, they will not refund our whole money by cancelling the ticket but only that of my daughter. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. Even, the people in Turkish airlines will judge us evil parents, yet that was exactly the only option they gave us. Lose your daughter or lose your ticket money. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price. They just made away with our money. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. This is the height of criminality. So, me and my family couldn't take the flight and lost $1500. We had to buy another ticket by airfloat to get to Georgia. But Turkish airlines refused to even contact us on the refund for my daughter. A truly criminal enterprise.
Cons: They had a vague refund policy for Americans, forgetting that American infants can also have none-American parents who are as much victims in this as the American infant. For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least.
Pros: Good service everywhere
Pros: friendly staff
Cons: Asian vegeterian meal was bland , I had a big piece of brocolli in my meal as oppose to curry , did get bread in my meal . Entertainment options were not alot esp new movies .
Pros: Boarding was smooth. Staff friendly. Great selection of movies.
Cons: Dinner was really poor experience. However I guess it is a matter of taste (pun intended).
Cons: Crew was. It helpful at all. They created more confusion and frustration. I spend 24 hours calling and talking to them in order to rebook the flight. Worst experience ever
Cons: Crew were rude and everything we asked for was an issue like we didn't exist not sure if they had a problem because we had a baby with us
Pros: Very professional. Also the transfer in Istanbul was very easy.
Cons: I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs.
Pros: The entertainment and accommodations were superb. I appreciate all the things they think of to make you comfortable. The seats were a bit hard but they reclined nicely.
Cons: The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern.
Cons: First the plane from JFK to Istanbul was two and a half hours late I had a for kids is uncomfortable to wait then try to get a contact with customer service do not give me any straight answers and 3 hours later finally got Somebody explain something overall no good this will be my first time and the last time
Pros: Great choice of entertainment, food relatively good for plane food.
Cons: Crew was fine but not as friendly or cheerful as I'm used to flight attendants being. The leg room was pretty poor on this particular plane, there wasn't even space to put a small bag under the seat in front of me.
Pros: Crew members were nice People were good at check in as well
Cons: It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences
Pros: Comfort and boarding was well done, comfort is really good
Cons: Crew was little bit nervous and not nice all the time!
Cons: There was not enough milk while they know there is alot of kids
Pros: It was a full plain but overall ok I will take this flight again
Pros: Friendly hard working staff. Great entertainment choices.
Cons: Constant long interruptions of entertainment by rather dumb announcements. Seats didn't recline and were truly packed in.
Pros: I was nervous to fly Turkish Airlines; however, the crew was professional and the experience was very positive. I felt safe and well cared for.
Cons: Istanbul connection could have been smoother. The process was not efficient or clear. It worked; and I navigated it, but it could be improved.
Cons: not all the crew spoke English
Pros: We travel and used different airlines but Turkish airlines is one of the best.
Pros: The flight was good. The food was good and the air hostesses were courteous. There was fair leg space in the economy flight and entertainment was also good. However, the negatives far outweighed these positives.
Cons: The layover arrangements were a shame. No proper accommodation was provided despite having over a 24 hour wait period. I along with other passengers were stacked in dorm style non barricaded rooms in 1.5ft wide beds like animals. It was in total poor taste. Half the Turkish Air employees I approached at the Airport for help with directions and clarifications were dismissive to the point of being obnoxious. Walking through the airport, all I could think was what a disorganized and hard to navigate airport it was. It was an unpleasant experience and I will never recommend Turkish Airline to anyone. It was my first Turkish air, and it will be my last.
Pros: Loved the seating space
Cons: I was traveling with my sister and the lady's who gave us our boarding pass had trouble with our tickets and sat us separate.
Pros: I liked the food
Cons: Seats were very uncomfortable, the entertainment screen haven't changed since 2001 i guess; very bad quality, and it broke down at the middle of flight.
Pros: The overall experience was very good. We had a 19 hour lay-over, pleasantly spent in a new, very comfortable hotel to which we were shuttled and from which we were returned to the airport the next morning -- hotel/shuttle comped, as was the impressive breakfast at the hotel. We will definitely fly TurkishAir again. The staff was excellent and the in-flight entertainment system was wonderful.
Cons: The cabin was very warm during the flight. No personal air vents to help cool down. That is my only small complaint.
Pros: The food was acceptable for a person from the US. The seats were adequately comfortable but seats were shorter than our Istanbul to Dhaka flight.
Cons: The leg room was too short for a six foot tall American.
Pros: Hot towel, full beverage menu, free slipper toothbrush eye mask etc. large tv screens with a lot of movies etc. also the captain didn't come on every hour during a red eye flight to say something I didn't need to hear about which has happened on the last few longer flights I have been on. New interior of plane.
Cons: Food wasn't great, seats were closer together than some other airlines.
Pros: Arrived early, nice bus. Class lounges
Cons: Friendly flight attendants, more comfort . Better food. Faster service
Cons: All of our luggage was lost and did not arrive in Prague
Pros: Fabulous service
Cons: Not a thing
Pros: the seating supports under the seats are truly ridiculous. impossible to store bags
Pros: The crew on the jet were fine. The entertainment was good too.
Cons: The crew at checkin we’re pretty awful. They were rude and not very helpful. I witnessed 3 customers have poor service in front of me and then they weren’t helpful with me either. The plane changed and I had paid for a seat and I lost my money and the seat I paid for and was never notified.
Pros: I have never been treated so poorly by counter people in my life!
Cons: After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!
Pros: Cuteous service
Cons: Seats were to close together, nomlegroom, impossible when set in front reclined. Breakfast food meager.
Cons: Passport control in Frankfurt was slow, very long linen under staffed
Pros: Flight was almost on time, boarding is always cumbersome but personel very helpful
Cons: Too many extra charges now, especially baggage. Breakfast was skimpy and no consideration for health
Cons: Flight was delayed
Cons: Didn’t like the food
Pros: Lots of space....very comfortable seat.
Cons: Can’t think of a thing.
Pros: The flight was fine. However, because of a potential snow storm in Boston for 3/21, the flight with Lufthansa was cancelled. We were switched to TAP Portugal for the 22nd. When we arrived at Logan airport, we were told by TAP the flight is overbooked, but there is a chance we will get seats. We did get seats at the last moment, always kept abreast by TAP representatives. The flight was a non-stop flight, leaving at 6 PM arriving by 6 AM, far better than the connections with changes the day before.
Pros: The service was amazing. Why can’t US carriers be like them?!
Pros: -Flight attendants were wonderful, courteous, and attentive to all. -The pilots kept us informed of the status of the flight -The flight departure and arrival were on time as promised.
Pros: On time
Cons: Nothing to mention
Pros: On time, punctual and efficient. Just what I would expect from Lufthansa.
Cons: This was a 747, but in economy they've configured it with newer 10 across rows like they do on the new Dreamliner, which I hate. These new seats are much narrower in width (not ideal, but fair enough, the airline wants to maximise capacity) and much harder to sit on for a long haul flight (much less ideal, after a couple hours, the seats were just plain uncomfortable, by the end of the flight really unbearable). The food (pasta) was not particularly good and not to the usual standard I expected for Lufthansa. Staff were efficient, but not particularly friendly. To be honest, I've had better flights in terms of comfort on the likes of Ryanair and Thomas Cook.
Pros: Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane.
Cons: As I checked in for the flight around 10 am on Saturday my ck in was "finished" because our pass ports were due to expire in April. We were not allowed to board our flight and the passport office is closed until Tuesday. As a result we lost $700 dollars to the hotel booked and Lufthansa may not reimburse us for the flights which were over $2000. Absolutely horrible service, no help. Negligent in informing us rapier when i chose seats for the flight. The flight was also delayed 2 and a half hours. We now have no vacation for which we paid $3000.
Pros: The food was decent but poorly presented with very limited options for those with food allergies, particularly to dairy.
Cons: The seats were uncomfortable and very stiff, neither the parents or staff made an effort to give guests a break from the constantly screaming babies. I had two small children kicking the back f my seat for the duration of our six and half hour flight. My largest complaint is that I was unable to sleep a wink on the overnight flight due to the excessive heat in the plane. In my experience decent airlines provide their guests with air conditioning so that they can breathe and rest easy. I was absolutely miserable thanks to the heat.
Pros: Caring staff, nice TV screens, good food.
Cons: Stroller damaged by cargo people
Pros: There was nothing I liked. The walk was too long at Frankfurt
Cons: My granddaughter of 3 years had painful ear block and the crew was so unfriendly about it unlike other airlines that try to offer remedies.
Pros: Good service. Multiple languages.
Cons: Lights were on too much. No time to sleep.
Cons: More variety in entertainment would be good;
Cons: Crew's attitude is awful, they need to learn how to provide service.
Pros: All of the above
Cons: We were delayed for two. Hours
Pros: Perfect service from crew members. Comfortable seats. Wonderful pilots!
Cons: Cramped boarding area.
Pros: Clean plane, efficient boarding but that's it
Cons: Lights in cabin are turned off too late for overnight flight Boring entertainment program with obscure movies and TV series no one outside Germany knows Food uninspired and served too late for overnight flight, why is there anyway food for an 830 flight, people want to sleep not eat Crew announcements neither informative nor in anyway of interest
Pros: Good food and movies
Cons: seat had problems mechanically
Pros: Comfortable seating so it was easy to sleep. It was a night flight and I spent most of this flight, eating dinner and breakfast and sleeping. Great cabin attendants who accommodated every need without being requested.
Cons: The check in and boarding at Logan airport was horrendous. The gate attendants didn't provide the same quality of attention and information that the inflight crew did.
Pros: Planes were new. Delayed flights but caught up by staff.
Cons: Food was terrible. Check in process chaotic. Service was fair.
Pros: Crew nice. Clean aircraft. Flight smooth, arrived to destination 40 min earlier. Nothing to complain except I wish there was more room for legs . Food okish, coffee / tea were good, tomato juice not good, did not try the wines. Biggest disappointed was the breakfast in quality only carbs : muffin, granola bar and tiny fruit salad where most of the fruit was frozen. But these are small things, overall a very good flight, I will definitely fly again with them. I watched a couple of movies released this year that I wanted to see. Good job Lufthansa!
Pros: The flight was on time. The crew was friendly and efficient.
Pros: Everything was perfectly on time. Pilots were excellent and crew very attentive.
Cons: Food was ok
Pros: We paid for extra legroom, if not the trip would've been very uncomfortable
Cons: I thought the food was very bad
Pros: Excellent service....very comfortable.
Cons: My entertainment screen did not work even after being reset twice. And the flight was too full to move.
Cons: And packed in like rolled up silk undergarments.
Pros: Food wine and professional courteous staff. So much nicer than American airlines
Pros: Movie selection was great. Crew came through with drinks frequently. Overall nice smooth flight.
Cons: Car seat was lost even though it was brought on the plane and not checked. Didn't care for the food but it was personal preference.
Pros: Clean, comfortable, good blankets and lighting. Perfect for what I needed.
Pros: Lufthansa took great care of my two cats transport abroad. They went overboard in my estimation and along with partner Adria Airways I couldn't be more grateful,and so are the kitties, for the wonderful care. .
Cons: A large airport with gates very far apart...connecting flights booked too closely together! I got to gate for next Lufthansa flight and was denied access
Pros: Overall the flight was mostly fine. It was a huge plane, but boarding and exiting were efficiently handled by the crew. The seats were comfortable and there was sufficient leg room. Meals were totally acceptable for an international flight, and the complimentary booze was immensely appreciated.
Cons: My biggest gripe, however, was with the malfunctioning entertainment system directly in front of my wife's seat. The screen intermittently flickered on and off, and would go black for long streches of time. Kudos to the attentive crew for trying their best to fix the device during the flight, but their efforts did not solve the problem. It was disappointing not to have a working entertainment system for such a long international flight--it would have made the experience much more comfortable and enjoyable.
Pros: The staff were excellent. Very friendly and accommodating. I for got her name but the attendant who greeted us at our seats (57h & k) was so sweet. She made my wife and feel vey comfortable. Very attentive. We also trust Lufthansa to be on top of things
Cons: Sitting in a plane on a long flight but the staff made it easier and the entertainment options were very good.
Pros: A new plane, the service was good.
Pros: Cabin Crew was very pleasant and supportive of families with children
Cons: The seats are designed for individuals who weight less than 100 lbs and no taller than 5'5". Granted, this was an economy seat. However, I should be able to sit in a seat without the seat in front of me literally 6 inches away from my face. I have traveled internationally countless times, but never have experienced such an uncomfortable flight. I will never fly with Lufthansa internationally again.not because of the crew, because their head office insists on squeezing every inch out of their planes without regard for passenger comfort.
Pros: They vere OK!
Cons: Food and drinks!
Pros: Seat was very comfortable. Crew was great.
Pros: Nice crew
Cons: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.
Cons: To arrive on time
Cons: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.
Pros: Everything was excellent . I was very happy with this flight.Thank you so much.
Cons: The food was so cheap... pasta and a muffin. I’ll be looking around for another airline.
Pros: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.
Cons: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.
Cons: Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that.
Pros: Good experience, service was good, and attendants were courteous
Cons: Seat !!
Cons: One hour late for take off...
Cons: There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min
Cons: They were delayed on every one of my flights - missed connecting flight and had to be booked on a new flight which got in a midnight. Terrible!!
Pros: Efficient boarding, friendly crew, easy flight, on time arrival
Pros: They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!
Cons: I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach.
Pros: The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight.
Pros: On time
Cons: I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant
Pros: Excellent flight Excellent food
Pros: Good attention and food
Pros: Easy boarding. Using a smaller Dadh 8 on this flight meant we had a lovely view of Alps.
Cons: Poor announcements.
Pros: the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!
Cons: See red comment above.
Pros: Staff was friendly, flight was on time
Cons: No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment
Pros: Flight schedule, boarding management
Cons: No WI-FI service during my return flight, limited options for tv news programs.
Pros: Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!
Cons: Food was ok, not great.
Cons: Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions.
Cons: No food terrible idea to serve orange, oll dos nasty hands Stick to a site
Pros: Short flight
Cons: I have to pay for food or drink
Cons: A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?
Pros: Very organized airline. Friendly staff.
Pros: Everything was going to at
Pros: In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay.
Cons: The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat.
Cons: When I was boarding all representatives was very unfriendly and I would say they were rude.
Cons: no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains
Pros: The actual flight was professionally well-handled
Cons: Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time.
Pros: The flight attendants were beautiful
Pros: Seats, crew, nice plane
Cons: Delayed flight. Random boarding,
Cons: Not enough snacks and no entertainment. Only an hour flight...
Pros: Good service. Enough space for the legs. Drinks before and after the meal .
Cons: No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone.
Pros: Pleasant flight crews on all flights.
Cons: Cramped seating in coach.
Pros: Decent between chare distance for a medium sized airplane (A321)
Cons: 40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags
Pros: friendly, helpful crew
Cons: I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me.
Cons: Flight was very delayed leaving Sofia which made connecting flights for many people a rush and very stressful. People were pulled to the front of the plane and told to rush to catch their flights. My bag didn't make my connecting flight but Austrian delivered it 2 days later.
Cons: Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service
Pros: My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy.
Cons: The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!
Airlines flying from Boston to North Macedonia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Boston to North Macedonia
Masks required on board, masks provided on flights from Boston to North Macedonia
Social distancing seating
Middle seats unavailable to book on flights from Boston to North Macedonia
Testing for antibodies, testing for symptoms for flights from Boston to North Macedonia
Waiving of change fees. Search flexible flights from Boston to North Macedonia