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I’m leaving it really bothered me. My bag did not come in on time and I had medication in that bag that needed to be in the refrigerator and I still throw it out. Are you going to buy things because it came so late

The food and drinks were good. Other than that airplane cabin and bathrooms were dirty and airplane was HOT.

I did not like 2 3 2seating. The food quality was declining. The appetizers were good. But the main course was limited and I had to send back my lamb chop which was too dry. The meal before landing was disappointing and not appetizing.

The crew was amazing and the food was really good too

Excellent service. Friendly and attentive flight attendants, can lay back in business class and be pretty comfortable, and delicious food. Flight on time departing and arriving.

I will say the same as my previous comment. Great job over all! From 1-10, ten be the best… I will give 9!

Very hot cabin made long flight uncomfortable, even in business class! Food was great. Istanbul business lounge had great food but too few bathrooms and seating . They also need more electric outlets for charging devices. Appreciate the ability to go through fast track lines w business class

Boarding experience was a mess- both to and from Istanbul airport. No one knew anything. They asked everyone to line up according to their sit numbers- it was unbelievable. Business class had a separate line, but it was hard to find- I had to go through all that mess before finding it. Would not recommend

The best airline for international travel in terms of value you get in business class (service/cost)

It was a good experience. With the long layover they provided the TourIstanbul option to have the free sightseeing bus tour - that was a great option to pass the time. Airport at Istanbul is very comfortable and convenient. Flight was comfortable.