|Flights Arrive in||Santander|
|Flights Depart from||Boston Logan Intl|
Pros: The overall experience was great! I was extremely satisfied. I thought the crew was very kind and the extra touch of bringing ice cream to everyone as a treat was perfect for our family that had to restless little boys.
Cons: I did find it strange that the only brought the drink cart around once during the 9 & 1/2 hour flight. It was a cost savings approach more than anything. For the crew, I am sure it was also a time savings approach. When going to find another drink, it was clear supplies were also thinning out.
Pros: Crew was super friendly.
Cons: I wish I’d have an aisle seat, but flight was full.
Cons: The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late.
Cons: Flight was late, boarding was archaic, seat pitch in for economy was tighter than I am accustomed, Could not purchase foo or drink because cash was not accepted & my credit cards were denied for offline purchase. No snacks or drink machines in boarding waiting area. Crew looked uninterested
Pros: Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi
Cons: Get your crew arrive on time to their flights. Kobi
Cons: Simply everything
Pros: Crew was cheery despite a 14 hr day
Cons: Long delay due to a system crash.
Pros: Clean plan that was only slightly delayed
Cons: I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again
Pros: The crew was fantastic
Cons: It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner.
Pros: Seats were ok. Crew was friendly, attentive and communicative.
Cons: Not much in terms of entertainment
Pros: Good service
Cons: Old plane, no power chargers, cold during the flight
Pros: Smooth flight without event. On time landing. Efficient deplaning.
Cons: Newer plane. Seats , entertainment, cabin crew.
Pros: N/A on food and entertainment
Pros: - relatively new plane, but honestly that's it...
Cons: It was a 4+ hours trip and here is what they don't offer: - no entertainment system and no wifi - all drinks for purchase (even water) - seat very tight and uncomfortable (plus, if you want to select your seat you need to pay) - cannot recline seat Here is their offer: high prices.
Pros: Seat super small, could not avoid touching other passengers, I am not obese.
Cons: One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier.
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