BOS - NRT

$380 Find Cheap Flights from Boston to Tokyo Narita Airport

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Boston to Narita departing on 8/12. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Tokyo Narita Airport

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Boston to Tokyo.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Boston to Tokyo.
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Cheap Flights from Boston to Narita (BOS-NRT)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Boston to Narita that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Boston to Narita

Sun, Aug 24 - Tue, Sep 9
Air Canada Logo
5:50 am - 3:25 pmBOS-NRT
20h 35m1 stop
Air Canada Logo
5:35 pm - 2:30 pmNRT-BOS
33h 55m1 stop
$702Air Canada
Find Deal
Sun, Aug 24 - Tue, Sep 9
Air Canada Logo
5:50 am - 3:25 pmBOS-NRT
20h 35m1 stop
Air Canada Logo
4:55 pm - 9:55 pmNRT-BOS
18h 00m2 stops
$708Air Canada
Find Deal
Tue, Nov 11 - Wed, Nov 26
Air Canada Logo
6:15 am - 4:30 pmBOS-NRT
20h 15m2 stops
Air Canada Logo
6:45 pm - 9:52 amNRT-BOS
29h 07m1 stop
$714Air Canada
Find Deal
Sun, Aug 24 - Tue, Sep 9
Air Canada Logo
5:50 am - 2:55 pmBOS-NRT
20h 05m2 stops
Air Canada Logo
5:35 pm - 2:30 pmNRT-BOS
33h 55m1 stop
$721Air Canada
Find Deal
Sun, Aug 24 - Tue, Sep 9
Air Canada Logo
6:40 pm - 3:25 pmBOS-NRT
31h 45m1 stop
Air Canada Logo
5:35 pm - 9:30 amNRT-BOS
28h 55m1 stop
$726Air Canada
Find Deal
Sun, Aug 24 - Tue, Sep 9
Air Canada Logo
5:50 am - 2:55 pmBOS-NRT
20h 05m2 stops
Air Canada Logo
5:35 pm - 9:30 amNRT-BOS
28h 55m1 stop
$730Air Canada
Find Deal
Sun, Aug 24 - Tue, Sep 9
Air Canada Logo
10:20 am - 3:25 pmBOS-NRT
16h 05m1 stop
Air Canada Logo
5:35 pm - 9:30 amNRT-BOS
28h 55m1 stop
$731Air Canada
Find Deal
Sun, Aug 24 - Tue, Sep 9
Air Canada Logo
6:40 pm - 3:25 pmBOS-NRT
31h 45m1 stop
Air Canada Logo
5:35 pm - 9:30 amNRT-BOS
28h 55m1 stop
$733Air Canada
Find Deal
Wed, Oct 1 - Tue, Oct 14
 Logo
2:53 pm - 2:10 pmBOS-NRT
34h 17m3 stops
 Logo
3:50 pm - 9:55 amNRT-BOS
31h 05m3 stops
Fri, Aug 22 - Mon, Sep 1
 Logo
6:30 am - 2:10 pmBOS-NRT
42h 40m2 stops
 Logo
9:30 pm - 3:00 pmNRT-BOS
30h 30m1 stop
Expert advice

Expert advice for your flight from Boston to Narita

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Japan Airlines

JAL's Sky Suite offers private business class seats with direct aisle access.


Enjoy Sky Wider economy seats with generous space on JAL's 787 aircraft.

American Airlines

Consider Main Cabin Extra for early boarding and complimentary drinks on long-haul flights.


American Airlines offers Flagship Business with premium services on international flights.

Airports
BOS

Download the FlyLogan app for gate info, flight status, and order ahead options for airport restaurants. Reserve parking in advance during busy travel times.

Read more about BOSby Blane Bachelor
NRT

Take the Narita Express train to Tokyo Station in under an hour. It's efficient and avoids the high cost of taxis.

Read more about NRTby Gabriel Leigh
Our travel experts
Robert Schrader

Robert Schrader

Expert on Japan Airlines

Robert Schrader

Robert Schrader

One of the web's original travel bloggers, Robert launched his first site Leave Your Daily Hell in 2009. Since then, he's expanded into destination niche sites (one each for Japan, Thailand and Taiwan), in addition to having written for the inflight magazines of Singapore Airlines and Korean Air. Overall, he's visited nearly 100 countries, and flies business as often as possible.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Gabriel Leigh

Gabriel Leigh

Expert on NRT

Gabriel Leigh

Gabriel Leigh

Gabriel is a writer and video creator. As senior content producer for Flightradar24 and Monocle’s transport correspondent, he keeps a close eye on aviation in particular. He has also written travel articles for the likes of The New York Times. Born in New York but raised around the world, he now lives in Sweden. He’s been to 75 countries, flying 2.3 million miles on 113 airlines and through 234 airports in the process.

Read more
Blane Bachelor

Blane Bachelor

Expert on BOS

Blane Bachelor

Blane Bachelor

Blane Bachelor is a journalist and editor specializing in travel and aviation who writes regularly for top global outlets. Born and raised in Florida, Blane has worked and lived in four countries, including the Netherlands, where she’s currently based with her family. Her favorite way to get to know a new destination is by running or riding a bike around town – or hearing a spooky ghost story about local history. She will always choose the window seat.

Read more
Useful Info

KAYAK's insights & trends for Boston to Narita flights

Get data-powered insights and trends into flights from Boston to Narita to help you find the cheapest flights, the best time to fly and much more.

How much is a round-trip flight from Boston to Tokyo Narita Airport?

What’s the cheapest day of the week to fly from Boston to Tokyo Narita Airport?

The average price of all round-trip flights from Boston to Tokyo Narita Airport clicked on KAYAK for each day over the last 12 months.

When flying from Boston to Tokyo Narita Airport, you should consider leaving on a Wednesday and avoid Fridays if you are looking for the best rates. For your return to Boston, you’ll find the best rates on Fridays and the most expensive ones on Sundays.

What is the cheapest month to fly from Boston to Tokyo Narita Airport?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Boston to Tokyo Narita Airport, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Boston to Tokyo Narita Airport is September, where tickets cost $1,046 (return) on average. On the other hand, the most expensive months are June and December, where the average cost of round-trip tickets is $1,618 and $1,529 respectively.

Can I save money by flying with a layover from Boston to Tokyo Narita Airport?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of $2,072, prices are generally cheapest when you fly direct.

How far in advance should I book a flight from Boston to Tokyo Narita Airport?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Boston to Tokyo Narita Airport, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Boston to Tokyo Narita Airport, you should book around 2 weeks before departure. For the absolute cheapest price, our data suggests you should book 15 weeks before departure.

Good to know

Low seasonJanuary
High seasonJune
Cheapest flight$380
Best time to beat the crowds with an average 12% drop in price.
Most popular time to fly with an average 22% increase in price.
Flight from Boston to Tokyo Narita Airport

When to book flights from Boston to Narita

Are your dates flexible? Find out the best times to travel from Boston to Narita based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking Boston to Tokyo Narita Airport flights

  • How do I get from the Tokyo Narita Airport (NRT) to the city center?

    The Narita Express (N'EX) is the most convenient and fastest way to travel to the city center. The journey takes approximately 60 minutes and you can purchase tickets from ticket machines or booths at the airport. The Keisei Skyliner is another train service that takes you directly to Ueno Station in Tokyo. The journey takes approximately 45 minutes. Taxis are also readily available at the airport and the journey takes approximately 60-90 minutes.

  • What services are available for people with reduced mobility on flights from Boston to Tokyo Narita Airport with Air Canada?

    Air Canada provides assistance to people with reduced mobility (PRMs) during boarding and deplaning, including escorting them to and from the aircraft for flights from Boston to Tokyo Narita Airport. The airline also has designated seats for PRMs with extra legroom, seats with movable armrests, and seats that accommodate service animals.

  • What services are offered to business class passengers on flights from Boston to Tokyo Narita Airport with Korean Air?

    Korean Air offers a range of services to business class passengers on its flights from Boston to Tokyo Narita Airport. Some of these services include priority check-in, security screening, and boarding, spacious and luxurious seats that convert into a fully-flat bed, and complimentary meals and beverages, including exclusive Korean cuisine and top-quality wines and spirits.

  • Can I select my seat in advance on flights from Boston to Tokyo Narita Airport with United Airlines?

    Yes, you can select your seat in advance on flights from Boston (BOS) to Tokyo Narita Airport (NRT) with United Airlines. When you book your flight, you will be given the option to choose your seat at the time of booking. However, some seats may be subject to an additional fee.

  • What is the cheapest flight from Boston to Tokyo Narita Airport?

    In the last 3 days, the lowest price for a flight from Boston to Tokyo Narita Airport was $380 for a one-way ticket and $702 for a round-trip.

  • Do I need a passport to fly between Boston and Tokyo Narita Airport?

    Yes, you'll most likely have to show a valid passport before boarding the plane in Boston and on arrival in Tokyo Narita Airport.

  • Which airlines offer Wi-Fi service onboard planes from Boston to Tokyo Narita Airport?

    American Airlines, and Cathay Pacific offer inflight Wi-Fi service on the Boston to Tokyo Narita Airport flight route.

  • Which aircraft models fly most regularly from Boston to Tokyo Narita Airport?

    The Boeing 787-9 Dreamliner is the aircraft model that flies most regularly on the Boston to Tokyo Narita Airport flight route.

  • Which airline alliances offer flights from Boston to Tokyo Narita Airport?

    oneworld is the only airline alliance operating flights between Boston and Tokyo Narita Airport.

  • On which days can I fly direct from Boston to Tokyo Narita Airport?

    There are nonstop flights from Boston to Tokyo Narita Airport on a daily basis.

  • How does KAYAK find such low prices on flights from Boston to Tokyo Narita Airport?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Boston to Tokyo Narita Airport.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Boston to Tokyo Narita Airport?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Tokyo Narita Airport from Boston is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Boston to Tokyo Narita Airport?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Tokyo Narita Airport with an airline and back to Boston with another airline. Booking your flights between Boston and NRT can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Boston to Tokyo Narita Airport?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Tokyo Narita Airport from Boston up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Boston to Tokyo Narita Airport

  • Looking for a cheap flight? 25% of our users found flights on this route for $541 or less one-way and $1,094 or less round-trip.
  • US citizens need a visa to travel to Japan, including from Boston (BOS) to Tokyo Narita Airport (NRT). For short-term tourism and business trips of up to 90 days, US citizens can participate in a program called Visa Waiver Program (VWP) and obtain an Electronic System for Travel Authorization (ESTA) before traveling. This allows them to enter Japan without a visa.
  • Connecting flights from Boston (BOS) to Tokyo Narita Airport (NRT) typically have layovers in various cities based on the airline you opt for. Some common layovers for this route include Incheon (ICN), Zurich (ZRH), Montreal (YUL), Hong Kong (HKG), Atlanta (ATL), Charlotte (CLT), and Chicago (ORD).
  • Japan Airlines has taken several steps to reduce carbon emissions including for flights from Boston (BOS) to Tokyo Narita Airport (NRT). For instance, the airline has introduced fuel-efficient practices such as reducing the weight of aircraft, optimization of flight routes, and implementing more efficient aircraft operations.
  • Tokyo Narita Airport (NRT) is the main international airport in Tokyo, Japan. The airport serves not just Tokyo and Narita but also several nearby cities and towns including Chiba, Funabashi, Urayasu, Kisarazu, Ichikawa, and Sakura.
  • American Airlines offers several services for families traveling with kids on flights from Boston (BOS) to Tokyo Narita Airport (NRT). Families can check in their strollers at the gate and have them delivered to them at their destination. This way, parents do not have to carry their strollers through security or on board the plane. The airline also offers children's meals on board.

Prefer to fly direct from Boston to Tokyo Narita Airport?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Boston Logan Intl to Tokyo Narita.
Find which airlines fly direct from Boston Logan Intl Airport to Tokyo Narita Airport, which days they fly and book direct flights.

Direct departures

Boston Logan Intl to Tokyo Narita

Monday

American Airlines, Japan Airlines, LATAM Airlines, +1 more

American Airlines, Japan Airlines, +2 more

Tuesday

American Airlines, Japan Airlines, LATAM Airlines, +1 more

American Airlines, Japan Airlines, +2 more

Wednesday

American Airlines, Japan Airlines, LATAM Airlines, +1 more

American Airlines, Japan Airlines, +2 more

Thursday

American Airlines, Japan Airlines, LATAM Airlines, +1 more

American Airlines, Japan Airlines, +2 more

Friday

American Airlines, Japan Airlines, LATAM Airlines, +1 more

American Airlines, Japan Airlines, +2 more

Saturday

American Airlines, Japan Airlines, LATAM Airlines, +1 more

American Airlines, Japan Airlines, +2 more

Sunday

American Airlines, Japan Airlines, LATAM Airlines, +1 more

American Airlines, Japan Airlines, +2 more

See more direct flights

Direct returns

Tokyo Narita to Boston Logan Intl

Monday

American Airlines, Japan Airlines, Malaysia Airlines

American Airlines, Japan Airlines, +1 more

Tuesday

American Airlines, Japan Airlines, Malaysia Airlines

American Airlines, Japan Airlines, +1 more

Wednesday

American Airlines, Japan Airlines, Malaysia Airlines

American Airlines, Japan Airlines, +1 more

Thursday

American Airlines, Japan Airlines, Malaysia Airlines

American Airlines, Japan Airlines, +1 more

Friday

American Airlines, Japan Airlines, Malaysia Airlines

American Airlines, Japan Airlines, +1 more

Saturday

American Airlines, Japan Airlines, Malaysia Airlines

American Airlines, Japan Airlines, +1 more

Sunday

American Airlines, Japan Airlines, Malaysia Airlines

American Airlines, Japan Airlines, +1 more

See more direct flights

Reviews of the top 5 airlines serving from Boston to Narita

 
See real verified KAYAK customer reviews for airlines flying from Boston to Tokyo. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Boston to Narita? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.4
ANAOverall score based on 898 reviews
8.7Crew
8.2Comfort
8.6Boarding
7.7Food
7.9Entertainment
Airline reviews

One of the best 14 hour flights I've ever had. Crew was friendly throughout which can be difficult on longer flights. The crew being kind and respectful is very important for me. Plane felt clean and I was able to get some well needed uninterrupted sleep. I put them slightly above Cathay Pacific as far as cleanliness the only down side was a lack of entertainment selections, but hey I am an American taking a trip on a Japanese airline so I cannot complain. Thank you ANA and the Tokyo airport all very friendly. Will see you soon

10.0 ExcellentAnonymous, Jul 2025JFK - HND
Read more ANA reviews

One of the best 14 hour flights I've ever had. Crew was friendly throughout which can be difficult on longer flights. The crew being kind and respectful is very important for me. Plane felt clean and I was able to get some well needed uninterrupted sleep. I put them slightly above Cathay Pacific as far as cleanliness the only down side was a lack of entertainment selections, but hey I am an American taking a trip on a Japanese airline so I cannot complain. Thank you ANA and the Tokyo airport all very friendly. Will see you soon

ANA gave me an amazing experience. They are very good with customer service.

Everything was good may improve some alcohol drinks and amenities during fly

The crew was amazing, really friendly and efficient. One of the best flights I have ever been on. They made the long flight comfortable and I noticed there were two birthdays on the flight. They gave to customers birthday cards and wished them a happy birthday. That was very nice to see.

Everything was great. Wifi was down,but that didn't matter to me.

The staff are very kind ,friendly and helpful .This is my first time flying with ANA and surely will fly again.

The best best best flight experience I have ever had. And I fly A LOT. THANK YOU, ANA!!!

My wife and I liked almost everything about ANA except for the economy seat space and the cold breakfast (croissant which seemed to just come out of the fridge)

When booking the flight i picked it because it said flying with ana even on our e-ticket as well but I showed up to the airport and I flew with united. I have flew with both airlines before and I prefer ana for the food quality and comfortable. So I was disappointed in that outcome and felt the food gave me minor ibs. The whole thing was missing leading with not getting what I thought I was paying for. Felt a bait and switched. Do not have confidence in using this app in the future trips

This was a large plane with an upper deck. It seems like business was upstairs. If it was a US airline then I would say I sat in economy plus, but I think it was just economy. Though since ANA would not allow me to choose seats for the price it may have been plus. Lots of movies to choose from, and good service.

Very accommodating and kind airline crews. The plane is also big which makes the passengers more comfortable and relax

I actually didn’t make it onto the flight. I spent quite a few hours trying to rebook the flight just to get screwed out of $5000. Fun!

We booked business class round trip from Delhi to San Diego and back. On our last leg from Bangalore to Delhi we were down graded to economy class which was big disappointment other than that everything was great.

Had an incident with a stewardess who insisted that I take a seat. I informed her that I came to use the restroom and to have some water. After using the restroom, I wanted to stretch my legs out a little cuz my knees were aching from sitting. I understood her concern for my concern and the potential turbulence (she said she knows this route and the turbulence and safety is not to be taken lightly) but I felt that her mood, tone, demeanor, and a lack of compassion for the pain in my knees were not the proper way to address a customer or anyone for that matter. This left a bitter taste in my mouth. It was her lack of professionalism that surprised me.

we have requested for hindu veg. meal during booking. but served meal was of very poor qualty and taste. they can get such meal from 5 star Indian restaurant at Vancouver/ tokyo/ Bangalore.pure hindu veg meal and no AVML

It was good but need mor amenities for toiletries and entertainment

Extremely poor at handling baggage. I had oversized golf bag and JAL would not recheck in Boston. Had to haul by myself to Jet Blue. Both JAL and Jet Blue claimed I had overweight bag. Had to adjust baggage several times. Will avoid JAL in future and I always avoid Jet Blue when I can. QATAR always superior.

I fly to Asia twice a year for the last 15 years. I always try to fly JAL. It’s always a pleasant experience. Since TripCase shut down, this is the first time I used Kayak for live trip notifications. I was very pleased with Kayak’s quality and helpfulness of notifications. I will be using them going forward.

First experience with JAL so was okay to pretty good. 10 hour flight in premium select seat. . Seats in that category should be better than pretty good. Seat pan a little short for tall people but plenty of leg room; I think JAL in process of new planes? Also, — they could have offered a bit more water throughout flight and meals not the greatest. That said, certainly 200 percent better than a very recent AK Air International flight in similar cabin class in comfort and meals.

We ordered for non vegetarian Hindu meal but instead they served us vegetarian Hindu meal. That was also not good. It was very annoying and aggravating. Hope our return from Tokyo to jfk on March 27 same is not repeated. Caterar should understand difference between non vegetarian Hindu meal and vegetarian Hindu meal.

I liked the choice of lemon ginger tea. I think stewardesses can be more considerate of older people needs.

The food should improve! And The flight should leave on time and not make the traveler wait.

It was great, I’m very grateful for the pilots and crew flight attendants for everything.

Everything was great. Only thing that could’ve made it better was buy on board options for hot food, but the snacks were decent. The flight attendants were great. I had no complaints. I was able to make it to my destination safely

A little bit more leg room in premium economy. I am 6’4”.

Overall it was good. I missed my connection but I was put on another flight.

The attendant were friendly. I suggest you have a medical attendant on board every flight so that in case someone is sick , he/she will help them.

The woman gate agent in Phoenix was none too sympathetic about my check-in process as I am relatively new with using apps. I almost did not get on because she said I did not check-in. I thought I had via Kayak where I purchased a very expensive ticket. Lesson learned but to be told I may not get on as a matter of factly was difficult to hear.

Overall a very poor experience - booked premium economy tickets but due to last minute flight delays , all my itinery went for a toss and had to fly economy class with no access to lounge or any compensation by united airlines to make up for the flight delays . i had expected better experience than that from united.

We love united ! We would like to acknowledge Aimee in the lounge near gate 130

The AA app really sucks ... Every flight & connecting flights were delayed over 30 mins. One connecting flight on American Eagle said it was delayed in its arrival ... when it was actually parked across from the gate for over 1 hr before they pulled it to the gate. Seats in the economy/ main cabin are packed together like sardines ... no leg room.

Initial flight was cancelled at the time of arrival to the airport, flight alternative requires switching from direct to flight with a layover, and the plane felt like it would split apart, it was so rattle-y.

Amazing food, great staff, with one noticable detail missing ...but no seat entertainment in any of aircraft ...I am not a fan

Flight was delayed again and again ultimately almost three hours getting us to our location at close to midnight by the time we got in and out of airport to destination. I had taken time off work to enjoy an evening at destination and that was now wasted

AA re-routed flight from HNL to LAX due to delay. My group of 3 with reserved seats in row 9 was broken up, with one assigned to a middle seat, another in the last row of the plane. Not happy. No explanation to the delay. No apologies. No compensation. Would have been nice to be offered an Admiral Club admission or a voucher for the extra 3 hours of layover in LAX. Could not hear the boarding gate announcements in LAX. Adjacent gate was boarding at the same time. Loud speakers were competing against each other. Barely made my boarding group.

Boarding gate in Honolulu was staffed with a great clerk with a soothing voice despite the flight delay of over an hour. Flight attendants in the plane were all grumpy, not pleasant looking bunch. Their sour attitude showed throughout the flight. Inly able to get a select few movies started. Most of the movie links in the “free entertainment” did not work.

Above and beyond effort from this crew in a tough situation. So helpful and understanding. Thank you!

The flight delay in Dallas created a domino effect that impacted all of the connecting flights. It also increased the number of connections. I missed my flight from Casablanca to Marrakech because of the tight turnaround when landing in Casablanca. . CMN airport was understaffed. Only one person could help while other employees were just watching him. It was an extremely frustrating situation. People were crying and slamming their palms on the counter when speaking to the customer service provider, Allabough (man’s name?). Allabough couldn’t change my flight in the system. simultaneously, I was on the call with America. Airlines customer service rep named Solomon that said he couldn’t change it either. So, I took a ONYA voyages train to from Casablanca to Marrakech to get there on Friday June 26. This was unpredictable trip.

The flight delay in Dallas created a domino effect that impacted all connecting flights, leading to an increase in the number of connections. As a result, I missed my flight from Casablanca to Marrakech due to the tight turnaround when landing in Casablanca. CMN Airport was understaffed; only one employee was available to assist passengers while others just stood by and watched. It was an extremely frustrating situation. Many passengers were crying and banging their hands on the counter while talking to customer service representative Allabough. Unfortunately, Allabough couldn’t change my flight in the system. At the same time, I was on the phone with an American Airlines customer service representative named Solomon, who said he couldn’t make the change either. So, I decided to take an ONYA Voyages train from Casablanca to Marrakech to reach my destination on Friday, June 26. It turned out to be an unpredictable trip.

The flight was fine and the crew awesome. The problem is ORD and AA. Computers went down, ORD fell apart and a 40 min flight turned into a 3 hour trip. Guess the answer is to not try and fly to ORD after noon. But, as I said, crew was awesome and did everything they could to lesson the flight time.

Flight was delayed by 1.5hrs. Once inside, people had their small handbags on the storage. The crew (male guy) was not helpful in making some space in the storage. Instead, he asked few bags to be checked-in and it was not a great experience. No attempt to help but just followed the things with a straight face. People had their literally small bags and he wouldnt not move from one storage to another even if there was space and would not let us do i as well. Once flight was on, they ran out of Orange juice, really running out of orange juice when the temp were 32.degrees outside. didnt made the sense. Onasking for a extra snack, he made a face as if he was giving me out of his pocket. if the flight was delayed, there could have an attempt to provide something extra incase people did asked.

Seamless! Long but the seat back entertainment kept us all busy the whole time! Meals were excellent! Crew fantastic! Very attentive!

Our flight was canceled at the last minute. Someone on the flight said the exact same thing happened to her the day before. I will say they helped us book a flight on another airline so that we could still make our vacation with little delay.

United had no (zero) record of our flight. It took over an hour of us standing in line with surly employee while others waited to get resolved. I have never experienced such poor service and poor empathy.

We had a very long delay. First the inbound flight took a while, then maintenance, they “fixed it” to then do boarding and leave the gate, and waste a lot of time to have to go back to the gate and eventually deplane. Had to wait for a new aircraft, wait for a gate, and do the whole thing again. Instead of leaving at 9:50am we left until past 1. I could’ve not woken up at 5am, or spend some more time with my family if they gave more grace period of time between flights to give some time in case of any issues. But they have to make all and every dollar possible

Aircraft had technical issues. After 3 hours of trying to resolve, flight was cancelled. Was booked on a flight leaving 12 hours after intended departure. Now on 4 flights instead of 2 and a day late to my destination.

Abandoned me in hallway in a wheelchair… which I asked for because I sprained my back. After waiting in the hallway, I decided to walk the rest of the way since someone respecting me up.. My experience with the united was totally the opposite. Wheelchair access, propped swift and save me a lot of grief. Air Canada totally disorganized.

The whole experience what excellent, from Anjou at the ticket counter to the attendants on the flight. Although it was an older plane, it was a very good flight. One of the best flights I have had on Air Canada!

The staff could have been friendlier. And Having the flight on time would have been much more convenient.

Old, noisy plane, bad coffee, delayed. Flight attendant was very nice.

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