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(Round-trip)
Airports
Origin
Seattle
$404
only
$404
Los Angeles
$417
only
$417
Destination
Tokyo
$404
only
$404
Fri, Dec 1
SEA
NRT
32h 20m
Thu, Dec 7
NRT
SEA
35h 30m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

KHN
LHW
Excellent 10.0

Crew was excellent

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

Tue, Nov 28
LAX
NRT
30h 30m
Mon, Dec 4
NRT
LAX
20h 10m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
LAX
Excellent 10.0

Attendants tried to make a 10+ hour flight as comfortable as possible

N/A

LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

NGO
PVG
Good 6.3

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value.

Our Vegan meals were rather tasteless and uninteresting. The only entertainment was what we brought with us and overhead monitors.

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

Fri, Mar 30
SEA
NRT
32h 20m
Sun, Apr 15
NRT
SEA
35h 30m
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
KHN
LHW
Excellent 10.0

Crew was excellent

XMN
KHN
Excellent 10.0

Hostess

LHW
KHN
Excellent 10.0

Hostess

CTU
FOC
Excellent 8.6

Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full.

It is difficult to get in touch with the English Customer service.

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

Mon, Mar 19
LAX
NRT
32h 20m
Mon, Mar 26
NRT
LAX
17h 05m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
LAX
PVG
Excellent 9.0

Lacked flavor... quantity was great

PVG
PEK
Okay 5.0

None

Food, dirty bathroom, smells badly and more

LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

PEK
SHA
Okay 4.0

They would not accomidate a flight change after I was delayed in an accident getting to the airport. One desk said there was a seat on the earlier flight and sent me out of the gate area to the front of the airport. When I got there a few minutes later they said no there is no seat. I was upset because I had to wait 6 hours now and go back through security again. I asked to speak to a supervisor. They pertended not to understand. I was persistant and then they siad oh here is a seat on the 1:00 flight. Then he goes do you want window or aisle. If there was no seats whey do I have a choice?

HKG
PVG
Good 6.3

The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.

Mon, Nov 20
SEA
NRT
56h 20m
Tue, Dec 12
NRT
SEA
35h 30m
Trip: 23 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

SHA
XMN
Good 6.3

The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou.

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

XMN
KHN
Excellent 10.0

Hostess

KHN
LHW
Excellent 10.0

Crew was excellent

Sun, Mar 25
LAX
NRT
32h 20m
Wed, Apr 4
NRT
LAX
17h 05m
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
SZX
Excellent 9.0

Wondering if I can as a n the right flight out of PVG - luckily yes...

HKG
PVG
Good 6.3

The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.

PVG
LAX
Excellent 10.0

Attendants tried to make a 10+ hour flight as comfortable as possible

N/A

LAX
PVG
Excellent 9.0

Lacked flavor... quantity was great

LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

Fri, Mar 9
SEA
NRT
32h 20m
Thu, Mar 22
NRT
SEA
35h 30m
Trip: 13 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

KHN
LHW
Excellent 10.0

Crew was excellent

KHN
XMN
Excellent 10.0

Hostess

XMN
KHN
Excellent 10.0

Hostess

CTU
FOC
Excellent 8.6

Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full.

It is difficult to get in touch with the English Customer service.

Mon, Mar 26
LAX
NRT
32h 20m
Wed, Mar 28
NRT
LAX
17h 05m
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
HKG
PVG
Good 6.3

The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.

PEK
SHA
Okay 4.0

They would not accomidate a flight change after I was delayed in an accident getting to the airport. One desk said there was a seat on the earlier flight and sent me out of the gate area to the front of the airport. When I got there a few minutes later they said no there is no seat. I was upset because I had to wait 6 hours now and go back through security again. I asked to speak to a supervisor. They pertended not to understand. I was persistant and then they siad oh here is a seat on the 1:00 flight. Then he goes do you want window or aisle. If there was no seats whey do I have a choice?

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

PVG
LAX
Excellent 10.0

Attendants tried to make a 10+ hour flight as comfortable as possible

N/A

PVG
KIX
Okay 5.0

I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong.

Fri, Mar 30
SEA
NRT
32h 20m
Sun, Apr 15
NRT
SEA
35h 30m
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

XMN
KHN
Excellent 10.0

Hostess

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

KHN
LHW
Excellent 10.0

Crew was excellent

Sun, Apr 8
LAX
NRT
32h 20m
Sun, Apr 22
NRT
LAX
23h 05m
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
SZX
Excellent 9.0

Wondering if I can as a n the right flight out of PVG - luckily yes...

PEK
SHA
Okay 4.0

They would not accomidate a flight change after I was delayed in an accident getting to the airport. One desk said there was a seat on the earlier flight and sent me out of the gate area to the front of the airport. When I got there a few minutes later they said no there is no seat. I was upset because I had to wait 6 hours now and go back through security again. I asked to speak to a supervisor. They pertended not to understand. I was persistant and then they siad oh here is a seat on the 1:00 flight. Then he goes do you want window or aisle. If there was no seats whey do I have a choice?

PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

PVG
KIX
Okay 5.0

I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong.

Fri, Mar 9
SEA
NRT
32h 20m
Thu, Mar 15
NRT
SEA
35h 30m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
CTU
FOC
Excellent 8.6

Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full.

It is difficult to get in touch with the English Customer service.

SZX
FOC
Excellent 8.4

Crew was friendly.

couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again.

JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

LHW
KHN
Excellent 10.0

Hostess

CKG
SZX
Excellent 8.8

all of the Xiamen staff were really great.

Nothing that I disliked.

Mon, Feb 26
LAX
NRT
32h 20m
Mon, Mar 5
NRT
LAX
33h 10m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
LAX
Excellent 10.0

Attendants tried to make a 10+ hour flight as comfortable as possible

N/A

LAX
PVG
Excellent 9.0

Lacked flavor... quantity was great

PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

NGO
PVG
Good 6.3

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value.

Our Vegan meals were rather tasteless and uninteresting. The only entertainment was what we brought with us and overhead monitors.

PVG
SZX
Excellent 9.0

Wondering if I can as a n the right flight out of PVG - luckily yes...

Fri, Mar 16
SEA
NRT
32h 20m
Sun, Apr 1
NRT
SEA
35h 30m
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
KHN
XMN
Excellent 10.0

Hostess

JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

SZX
FOC
Excellent 8.4

Crew was friendly.

couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again.

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

LHW
KHN
Excellent 10.0

Hostess

Sat, Mar 10
LAX
NRT
35h 25m
Mon, Mar 19
NRT
LAX
39h 10m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

HKG
PVG
Good 6.3

The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.

JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

NGO
PVG
Good 6.3

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value.

Our Vegan meals were rather tasteless and uninteresting. The only entertainment was what we brought with us and overhead monitors.

PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

Fri, Mar 30
SEA
NRT
32h 20m
Sun, Apr 22
NRT
SEA
35h 30m
Trip: 24 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
XMN
KHN
Excellent 10.0

Hostess

CTU
FOC
Excellent 8.6

Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full.

It is difficult to get in touch with the English Customer service.

CKG
SZX
Excellent 8.8

all of the Xiamen staff were really great.

Nothing that I disliked.

SZX
FOC
Excellent 8.4

Crew was friendly.

couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again.

KHN
LHW
Excellent 10.0

Crew was excellent

Thu, Mar 22
LAX
NRT
35h 25m
Mon, Apr 9
NRT
LAX
39h 10m
Trip: 19 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
LAX
PVG
Excellent 9.0

Lacked flavor... quantity was great

JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

PVG
KIX
Okay 5.0

I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong.

LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

Fri, Apr 6
SEA
NRT
32h 20m
Thu, Apr 19
NRT
SEA
35h 30m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
KHN
XMN
Excellent 10.0

Hostess

LHW
KHN
Excellent 10.0

Hostess

XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

Sun, Apr 29
LAX
NRT
19h 45m
Sun, May 6
NRT
LAX
20h 10m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

PEK
SHA
Okay 4.0

They would not accomidate a flight change after I was delayed in an accident getting to the airport. One desk said there was a seat on the earlier flight and sent me out of the gate area to the front of the airport. When I got there a few minutes later they said no there is no seat. I was upset because I had to wait 6 hours now and go back through security again. I asked to speak to a supervisor. They pertended not to understand. I was persistant and then they siad oh here is a seat on the 1:00 flight. Then he goes do you want window or aisle. If there was no seats whey do I have a choice?

HKG
PVG
Good 6.3

The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

Fri, Apr 20
SEA
NRT
32h 20m
Sun, Apr 29
NRT
SEA
35h 30m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
XMN
KHN
Excellent 10.0

Hostess

XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

KHN
XMN
Excellent 10.0

Hostess

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

Mon, Nov 20
LAX
NRT
40h 25m
Mon, Nov 27
NRT
LAX
36h 15m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

NGO
PVG
Good 6.3

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value.

Our Vegan meals were rather tasteless and uninteresting. The only entertainment was what we brought with us and overhead monitors.

PVG
LAX
Excellent 10.0

Attendants tried to make a 10+ hour flight as comfortable as possible

N/A

PVG
SZX
Excellent 9.0

Wondering if I can as a n the right flight out of PVG - luckily yes...

PVG
PEK
Okay 5.0

None

Food, dirty bathroom, smells badly and more

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