Daily cleaning, installation of cabin HEPA filters on flights from Bozeman to Africa
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Scores according to KAYAK customer reviews
Pros: "They got us there on time and safe."
Cons: "Nothing really you guys did a really good job getting me to where I need to go.Thank you so much!!!"
Cons: "Don’t be delayed by more than 1 hour. Twice the same day / both directions."
Cons: "Far in advance I requested a seat with extra leg room for a back condition that is supported by a physicians note. The seat did not appear to me to have extra leg room. I was very uncomfortable."
Pros: "We left on time and arrived early. The seat in comfort class had excellent leg room."
Cons: "The food was mediocre, to say the least."
Cons: "Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air"
Pros: "Comfortable and spacious seating. Quick and smooth flight."
Cons: "Since this was such a short flight, there wasn’t much to improve."
Pros: "Everything! Thank you"
Cons: "Nothing. Thanks"
Cons: "Plane left 4 mins early knowing that passengers were on a delayed flight."
Cons: "Smooth on time flight"
Pros: "Movies and snacks on board. Friendly staff"
Cons: "They should provide free headphones"
Pros: "All aspects"
Pros: "Delta in flight entertainment is great."
Cons: "Always delayed."
Pros: "The flight was on time at departure and 30 minutes on arrival."
Cons: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
Pros: "The seat get’s bit hard after 14 hours."
Cons: "The food was ok but not great"
Pros: "Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided."
Cons: "Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another."
Pros: "Good entertainment selection and great crew"
Cons: "Seats are more uncomfortable relative to other airlines"
Pros: "In flight wifi"
Pros: "Service by the Delta team"
Cons: "Seats not roomy enough"
Cons: "The Wi-Fi cut out a bit"
Pros: "Every aspect of this trip with Delta was super! We were on time, a bit early even. The flight was smooth and comfortable."
Cons: "I would prefer fresh fruit or vegetables as a snack."
Pros: "Quick and smooth boarding. Crew was very pleasant and welcoming. Temperature was for the most part comfortable. Quick disembarkment"
Cons: "Very tight carry on space requiring gate check. Delay leaving aircraft. Seating at gate assigned. No options. This was a short flight and I was in an exit row, making this flight comfortable"
Cons: "The two layovers"
Pros: "Boarding was on time; flight departures on time and arrived earlier than expected! Pilot told us exactly what was the status and gave us updates; cabin was well air conditioned; flight attendants were friendly; bags came out very quick! Very nice flight"
Pros: "I liked booking/purchasing my ticket on Kayak on June 3rd."
Cons: "I did not like arriving for my 4:50 PM EST flight at 4:10 PM EST and being told there is no way I can make my flight. The crew at CVG’s Delta desk is incredibly uninspiring and not helpful at all. A lot can be done in 40 minutes and they made little to no effort helping me make my flight or to get me on another flight on 6/13 that would get me home to Colorado Springs the same day."
Pros: "Great service by crew!"
Cons: "Took too long to get on board."
Pros: "Over an hour late wth!!!"
Pros: "Was short and easy to get in and out of both airports"
Cons: "What ever happened to a free drink on international flights ?"
Pros: "As usual"
Cons: "Landing was a bit rough"
Pros: "Entertainment did not work even though it was a quick flight we sat at the gate for a while which turned the flight into hour and a half."
Pros: "Great to have in flight TV"
Cons: "Flight was delayed by 2 hrs. Annoying!"
Pros: "Flew in First Class. Felt very pampered"
Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the the seats. Good choice of TV shows"
Cons: "Seats are miniscule"
Pros: "Funny people at the gate, all was smooth and on time"
Cons: "It was too hot in the cabin, which is unusual (usually, I freeze)"
Cons: "In flight staff were rude and had poor attitudes. Very unexpected!"
Pros: "Same as above"
Cons: "Same as above"
Cons: "To be clear, I do not have an issue with overweight people. That being said, I was put in an extremely uncomforatable position on this flight. My seatmate was a woman who easily weighed 400 pounds without the slightest exageration and was 5'7 at best. She carried all of her weight in her midsection and behind, which was truly uncomforatable for us both. As she attempted to squeeze into the aisle seat it became apparent that with the armrest down it was not going to happen. She raised the armrest and finally maneuvered into her seat and part of mine also. Not only was her bottom in my seat but her stomach was resting on my entire right leg. It felt like a toddler was sitting on my lap. This was beyond uncomfortable and embarrassing for us both as it was clear that she knew how intrusive this was and kept apologizing. My leg went to sleep after about 15 minutes so I asked to be let out. I approached the flight attendent and requested that my seat be changed to which she responded that the flight was full. I know it wasn't because I could see an empty seat about four rows in front of me. Finally I sat back down but every 15 minutes or so she would get uncomforatable and get up to stretch. The first time it was a welcomed break, until she came back and flopped in her seat with so much force that it felt like someone had ran and jumped in my lap. This occurred 4 or 5 times during the flight. I am not sure what the policy is for obese passengers, but it should be relooked. As a passenger I should not be put in a position to address another passengers weight. I also should not have to pay for a seat and only get to use 2/3 of it. Lastly, no one should ever be allowed to put their body parts on top of another persons lap and that be considered ok."
Pros: "No hassle, no drama, very smooth."
Cons: "The blueberries were rather bland."
Pros: "Short flight just snacks. Was able to get a seat on standby for an earlier flight cutting my total travel time down by a couple hours. Very helpful gate agents"
Pros: "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."
Pros: "The staff was was very accommodating to myself and my 19 month old daughter"
Pros: "Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets."
Cons: "not enough leg room and space. The business class should be at the minimum for economy. My standard carry on luggage did not fit the over head compartment."
Pros: "Comfortable aircraft with tv in the seats"
Cons: "Huge delay on my flight and most other flights from LaGuardia that day, lack of information on reasons for the delays ."
Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"
Pros: "I had a guy offer me his window seat. Nice guy. It was only 2 hrs. We arrived on time. Pretzels and drinks."
Cons: "No entertainment."
Pros: "Friendly crew, on time"
Pros: "Flights were on time and we were able to get on SN earlier connecting flight in Atlanta with no extra charges"
Cons: "I didn't like having to change planes"
Cons: "no legroom in a first class and expensive seat"
Pros: "Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival."
Cons: "Uncomfortable cramped seats, USB port on seat-back video display does not charge a connected device."
Pros: "The flt attendants were very good but not exceptional. The entertainment screen was the best I have experienced. Coach was as cramped as every other airline I have flown. Seats were not very comfortable. Food was delicious."
Cons: "Lufthansa, (and all other carriers) need to remove a couple rows of seats in economy class and give passengers the space they deserve. Seats on international flights need to be more comfortable also."
Pros: "Reasonably comfortable seat"
Cons: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."
Cons: "The fly was a little late."
Cons: "Another snack midflight."
Cons: "If Lufthansa had not lost my luggage."
Pros: "Upgraded to Economy Plus for more legroom. Very worth it for an 8-hour flight"
Pros: "The facilities were really great!"
Cons: "The food - it was in VERY small quantity"
Pros: "Had a horrible experience on another airline the night before. Got this free that flight and booked with Lufthansa a few hours before take off. We were not sure what to expect but we’re pleasantly surpirsed with the entire experience. Definitely would recommend."
Pros: "Great airplane. Very nice staff. Great service."
Pros: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Cons: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."
Pros: "Crew, food and entertainment were fine"
Cons: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."
Pros: "Very stable aircraft with attentive staff"
Pros: "Ended up flying out of London Heathrow, not Munich do to the cancelled Lufthansa flights. Very stressful and exhausting but did get back the same day as scheduled."
Cons: "Delayed Flights Caused a day layover in Germany. The airline was not able to help in a medical emergency which caused me to have to pay to rebook a flight. Special Meals were only some time of the flights and was served Pork as an only option, my family and I didn't eat anything on a 10-hour flight due to this issue."
Cons: "Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!"
Cons: "Crew was not nice at all. They would skip us along the way while serving others, or even drop ice on us, and never said sorry once (instead, they would say it's only ice, or if I want 2 since they skipped me already twice when serving tea unlike the passengers around me on both sides). We paid nearly $6k for the 3 of us, but the crew made us feel as if we paid nothing. The entertainment system did not work well, and most of the time the movies refused to play. We were always suggested to restart, and were not even given free access to internet as an alternative. No one ever apologized for anything in the entire flight, it felt like this flight was a favor."
Pros: "Comfortable seating, very good and pleasant crew."
Cons: "Online seat reservation didn't work. Limited food choices and no vegetarian/vegan options. Big selection of movies and music, but quality not so great."
Pros: "Great Service Great Stuff will continue with LH in the future"
Pros: "Nice service. Fast boarding. Smooth fly. Many thanks"
Cons: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."
Cons: "The passenger behaind, was a tall guy. All the 7 hours flight i had to fight him to allow me puting my back sest dowm on his hearting legs. Why didnt hay extra and seat where it fits his size?"
Pros: "Crew was pleasant and helpful, even once we had a long delay"
Cons: "The cabin was very tight and the seats were very uncomfortable"
Pros: "Flight and land was smooth."
Cons: "I was surprised that flight attendant ask to close the bins that flight will not be delayed."
Pros: "Borading Flights on time Crew Confort was just ok."
Cons: "Food. Very bad. Tasteless. And not much food provided. Emirates have more dishes and many servings. ENtertainment: Not many regiional movies. Overall movies are very few."
Pros: "The crew were friendly, respknisbe and professional, while the food was tasty. We were on time and kept well informed along the way. The movie selection was good and the touch screens were some of the best in terms of image quality and responsiveness I've seen aboard a plane."
Cons: "Space and comfort. Lufthansa is joining too many airlines in figuring out the exact minimal space a human needs to be able to be seems hurtling through the air. This leads to cramped, tight spaces with little to no freedom to shift your body. Because of this limited space, seats can only recline so far and leave one uncomfortable, though that angle is enough to create even less space for the person behind you or for you, when faced with a reclining front neighbor. So, minimal benefit of minimal recline and maximum discomfort caused for that minimal gain."
Pros: "Regardless the delay, the company feed us with sandwich and snacks to pass the time"
Cons: "The only thing I didn't like was that I wanted to watch the The Boss baby movie and it was unavailable. All other movies were ok"
Pros: "The sandwich was ok. Flight attendant was just fine as well."
Cons: "The plane was delayed for no apparent or known reason. Took forever to board and then we missed our connecting flight. I have no need to fly Luthansa again. Get what you pay for with bottom of the barrel airlines I guess."
Pros: "Again, nice staff. Clean plane. The flight was on time."
Cons: "The games and the book for the teens did not interest my kids. Not sure how popular those items are. Food-not good at all."
Cons: "The leg room was awful. I felt like a packed sardine."
Pros: "the crew was kind and helpful"
Cons: "the head of the crew( the purser) was extremely rude, inppropriate and unprofessional. I had an upgrade to economy premium because of the disaster with the DC to Franlfurt flight but I still experienced pain because I could not lay flat. I feel that Lufthana should give me a free upgrade to business on my flight back to Miami in October. it's the only way they can repair the stress, and emotional and physical torture they put me through in DC"
Pros: "Comfortable and big leg room"
Cons: "No in-flight entertainment"
Pros: "Crew was very professional, friendly and helpfull. Fantastic entertainment selection. It was a pleasure."
Cons: "The seat space a bit tight in economy."
Pros: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Cons: "The tightness of the seats!"
Pros: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."
Pros: "If you can afford to fly business class, it is definitely worth the extra money. The flight, the crew, the comfort we're superb!"
Pros: "Everything! Excellent stewards too!"
Pros: "all are O.k"
Pros: "Made our connection, plenty of room on plane."
Cons: "Plane was late out of Budapest. Lounge at Budapest opened very late. No entertainment options."
Pros: "The flight from Frankfurt to Newark, NJ was good. Flight crew was courteous and movies made the time go quickly. Food and drinks were also plentiful. I have no complaints other than having to pay extra for seat assignments."
Cons: "I paid money to select our seats on our flights and did not get those seats on any of the four flights we were on. It was a complete scam. I asked a flight attendant and she told me lufthansa does not have the option to pay for seat selection. Every other aspect was good."
Pros: "Glad to have a sandwich; it tasted good. The caterers use lots of mayonnaise on the cold cuts which can be messy since it was oozing out but I like gooey food rather than dry food so I was happy. Very nice crew."
Cons: "Just odd that I walked a mile thru the airport to make the connection only to board a shuttle bus that went back the same direction for the longest such ride in my life, past parked planes, maintenance areas, fuel storage tanks and finally the cargo plane section where our plane was located. Might be hard on those more impaired than I am to handle the stairs down to the bus loading dock and again up into the plane."
Pros: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"
Pros: "This flight was fine. About as comfortable as I expected."
Cons: "I sat next to a man who had a vape pen and a can of chew with him. So the entire nine hours I spent smelling his mouth tobacco and I could do nothing about it. It was disgusting."
Pros: "The leg room was definitely more than on a US flight, which I gravely appreciated."
Cons: "Boarding was a bit chaotic -- no rhyme or reason . Pasta dish and chicken dish were both low quality."
Pros: "The on time check in and take off. The cleanliness in sight and smell of the aircraft . The friendly cabin crew. In overall, it was a pleasant experience."
Cons: "The ambience of the aircraft and the pleasant cabin crew. They treated you with absolute courtesy and were always at your service."
Cons: "No vegan food"
Pros: "The flight was on-time and very smooth. Check-in and baggage drop were incredibly easy. I also liked the self-scanning of the boarding passes to board. Great number of options on personal entertainment screen - including movies, tv shows, and music that people actually want to listen to! Great flight overall."
Cons: "The temperature on the flight was super warm. I was uncomfortable. I was told that with Layover I would receive my check in bag for Hotel stay. the attendant took a discription of my luggage for other united employees to tell me it would take 3 hours to retrieve my luggage. They didn’t even try to look for it or help me. Then what’s the point of taking my discription down? Now I have to stay at a hotel with nothing on me. So ridiculous and rude."
Pros: "Best Airline."
Cons: "Nothing, flights are always great in my experience with United."
Cons: "They boarded us in spite of the fact that the flight had been delayed 40 minutes. We were all getting alerts on our phones but were told to disregard it and board anyway. We then had to sit on the runway for 40+ minutes until we could take off. Since we were traveling with two small children, it would have been preferable to spend those extra 40 minutes in the terminal rather than on the plane."
Pros: "Pleasant, uneventful flights."
Cons: "No complaints."
Pros: "Not the flights problem that I have sciatic issues and get very unconfortable, not going to lie I was more uncomfortable than I thought I’d be. Bathrooms were clean and staff was wonderful! Besides the long flight and my own back issues, great flight."
Cons: "If I upgraded to first class!"
Pros: "The flight attendant was very sweet and helpful."
Cons: "Every.single.time I take this flight we sit and wait for upwards of 30 minutes for someone to be available to park/unload the plane. The wait is so consistent it’s ridiculous."
Pros: "Hearing progress and warnings of turbulence ahead, everything else great - flight attendants especially."
Pros: "Great service, quick and easy!"
Pros: "Great service from the tiny crew. No issues with boarding, either."
Cons: "Regional jets are so tiny those with small carry-ons are still forced to check their baggage at the gate. How about a larger jet, folks?"
Pros: "I loved how smooth the flight was"
Pros: "No problems to deal with"
Pros: "We made good time, and the crew was attentive and friendly."
Cons: "My seat kept reclining on its own and had no headrest. Takeoff was rough, even for Albuquerque."
Cons: "It took 35+ mins for bags to be unloaded in claim area. And I was 1st class!"
Cons: "Plane as dirty and dislike direct tv"
Pros: "I was in the middle seat and there was an overweight man sitting next to me and he was practically sitting on my lap. It was very uncomfortable. You didn't lose my luggage this time so that was a plus. The plane ride was miserable because this man."
Pros: "Upgraded Business Economy was much nicer than regular Economy. The flight got in to Tampa early."
Cons: "Bathroom not maintained during flight. Vomiting child seated behind us (which I know was not the airlines fault, it was gross though)."
Cons: "We waited an hour and a half for de-icing in Bozeman and I nearly missed a connecting flight in Denver"
Pros: "Ample leg room, not just meat"
Cons: "Would like to purchase everything at beginning, keeps surprise out of the cost. Seems like i could not get my sests."
Pros: "Informative Gate Attendant Nice flight attendant"
Cons: "I couldn't take my computer bag on board and had to empty it because of the small space overhead. Bozeman airport was very nice. Easy to maneuver in the airport."
Cons: "Way overcharge for 3rd bag -$150 for single relatively small bag!"
Pros: "On time, quick boarding, smooth flight"
Cons: "No issues"
Cons: "Getting bags checked was a nightmare in Bozeman with United. Way understaffed behind the counter. This is a typical problem in Bozeman at Peaks."
Cons: "The 3 hour delay"
Pros: "Magazine was worth reading"
Cons: "Boarding process is broken. They start boarding on time, 50 minutes before the flight, but the group system they use doesn't get people on efficiently. Both legs of the flight took over an hour before the plane was remotely ready to move."
Pros: "Flight delay almost 3hours while several other flights were taking off all around us. After landing we taxi'd almost 40min! No pretzels or anything to eat. My entire row's seats did not recline back, we were not in an emergency exit aisle! The rude flight attendant didn't even offer me anything to drink but did offer others around me. The passenger next to me was appalled & got her attention so she could take my drink order. What did the flight attendant say..."Did you want something!" Insert dirty look here"
Cons: "Flight delay almost 3hours while several other flights were taking off all around us. After landing we taxi'd almost 40min! No pretzels or anything to eat. My entire row's seats did not recline back, we were not in an emergency exit aisle. The rude flight attendant didn't even offer me anything to drink but did offer others around me. The passenger next to me was appalled & got her attention so she could take my drink order. What did the flight attendant say..."Did you want something!" Insert dirty look here"
Pros: "The seating seemed a bit more spacious~very much appreciated!"
Pros: "On time. Comfortable"
Pros: "Good solid trip. No issues and went smooth. Your team Was good both ways."
Cons: "Lost our bags which we still haven't received. Seats didn't recline. Airplane wasn't stocked with enough food for the passengers. This was on top of both flights being very delayed first due to weather and then maintenance."
Pros: "I like being able to use the United App,"
Cons: "I don't like having to pay for all entertainment in the headrest tvs. The app is much more convenient."
Pros: "Warm friendly competent staff."
Pros: "Employees were very nice"
Cons: "Seating very cramped I'm six foot one maybe you guys should look at JetBlue"
Pros: "smooth check in, effortless boarding"
Cons: "1/3 of a soda can for a drink? Just give the clients a can for heaven's sake! too short a flight for much but the snacks are pretty tiny"
Cons: "IT system outtage, grounded all domestic flights"
Pros: "I liked I got notified of the delay."
Cons: "The flight kept getting pushed back and no alternatives were provided. I was able to get on a different flight after sitting at the airport for 6 hours because the delay text came after I was just about to the airport. Very inconveniencing for traveling."
Pros: "The staff was efficient, friendly, funny and honest. Smooth landing, great service. Thank you!"
Cons: "Hard to sleep, turbulence"
Cons: "See above"
Pros: "On time and direct"
Pros: "On time"
Pros: "The flight itself was great. Good movies, professional crew."
Cons: "The whole seating process was a nightmare. They didn't assign seats and when I tried to call first they said wait until 24 hours in advance or pay $100 THEN when I tried to check in 24 hours in advance they wouldn't assign seats bc the first leg was operated by United. They then said United couldn't assign seats at check in - only at the gate AND THEN the said they couldn't assign seats for our second leg because it was operated by Luftansa. It was ridiculous added stress on our honeymoon and my husbands first cross Atlantic trip. Made me never want to fly Luftansa/United transatlantic again (and I have been a milageplus card holder so that's saying something)"
Cons: "Luggage lost or left in Chicago with meds including insulin, had to stay in motel in Portland, ME to wait for morning flight. Hope luggage is on that flight. He needed his meds and only wanted to help when they said there was too much baggage. Mr. Perrin had only one carrying with everything in it. The flight itself was fine and he had good aisle seats and wheelchair at all points, but the lost luggage with the important meds caused a problem. We hope United found it."
Pros: "Good it was."
Pros: "Held flight from Chicago to Harrisburg so we could make connection. Arrived MDT only 30 minutes later than original schedule."
Pros: "The crew was the most polite, calm and reassuring crew I've ever come across. When faced with the mounting frustrations of a cabin full of delayed passengers, these guys were smooth as silk. Bravo!"
Cons: "Being grounded due to weather is unfortunate, but the team did so well in managing expectations, it's hard to be mad."
Pros: "Crew was great."
Cons: "Unfortantely their was a mechanical problem that delayed the flight. I understand that failures occur, but only having one mechanic available to work this problem is not good. What happend to the two person concept when working on critical aircraft systems? Pretty hard landing at Chicago."
Pros: "New seats (more room & comfort) & movies"
Cons: "No food no wifi"
Pros: "Great overall leg of the flight"
Cons: "No one working the ticket counter at check in for questions. Obviously understaffed!"
Cons: "Its a joke paying money to watch broadcast T.V."
Airlines flying from Bozeman to Africa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bozeman to Africa
Masks required on board, masks provided on flights from Bozeman to Africa
Social distancing seating
Middle seats unavailable to book on flights from Bozeman to Africa
Testing for antibodies, testing for symptoms for flights from Bozeman to Africa
Waiving of change fees. Search flexible flights from Bozeman to Africa