Find cheap flights from Brasilia to Massachusetts

Cons: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Cons: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Pros: "Plane was fine."
Cons: "Awful baggage experience. Forced to check my carry-on and pay an absurd fee even tho (1) it is sized for the overhead bin, (2) the plane bins were well-sized, and (3) there were few passengers on board. Time and money wasted."

Cons: "Everything!"

Pros: "Crew was good"
Cons: "Seat not comfortable"

Cons: "Latam Airlines has the worst service for the fare paid. We were charged for two carry on bags while other passengers with same bags didn’t have to pay. Crew gave us stupid explanations to justify charging us like you are in the boarding group 7 which we never asked to be placed. It’s the airline business to choose some passengers to charge $100000 Colombian pesos for getting bags, and then after being forced to pay for the bags crew doesn’t give a receipt so we wouldn’t have proof of the fraude. Charging for bags is at discretion of crew. When buying the tickets for me and my family I checked the policy about luggage and the website doesn’t state about being charged for getting regular size bags like ours."

Cons: "Check in seemed to take awhile even though when we arrived there were only a couple of people in front of us. They had multiple staff but seemed to have issues getting the computers to work or it took very long for the staff to log into the systems."

Cons: "Flight arrived about 15 minutes late."

Pros: "Efficient processes"
Cons: "More diverse snacks"

Pros: "Great Airplane i felt awesome tha movies the food everything was great with this flight"
Cons: "nothing, maybe the Airport at Hanga Roa because we wait so much time!"

Cons: "They tried to charge more Money all the time. During the web check in, they give you the row where the sits are not able to decline. When you try to chance it, they pretend to charge extra fee"

Pros: "Everything"
Cons: "Nothing"

Cons: "The flight was delayed and caused all sorts of problems and headaches. Had to book a new final destination and didn't even make it to my original final destination."

Pros: "Excellent airplane"
Cons: "Food"

Pros: "Nothing"
Cons: "Be on time and if not, communicate and offer remedies. There was NONE."

Cons: "old airplane"

Cons: "It was good"

Pros: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Cons: "It's a short flight, only water offered on board."

Pros: "Nothing."
Cons: "The Wamos airlines really bad plane, no tv working."

Pros: "no"
Cons: "everthing"

Cons: "seat, food, entertainment system and options"

Cons: "more seat space and padding, no charge for soft drinks"

Cons: "More efficient check in. Long wait at gate."

Pros: "Comfortable and friendly crew"
Cons: "Lower price."

Cons: "The temperature should be a bit warmer"

Pros: "Food"
Cons: "Better pillows"

Pros: "The people were very kind and very respectful."
Cons: "Well I think this doesn’t have nothing to do with the airline, I guess... any way the airport is dirty, and very to buy something you got have more money than you think, the salesperson are not friendly. To get to the plane they checked everybody’s luggage again in the crazy way!"

Cons: "Lack of food!! LATAM you are doing it wrong"

Pros: "The crew was very kínd!"

Cons: "Plane broke. Hearded across ramp to another plane. Missed my international connection for a one day delay. I had a 3 hour connection and couldn’t get on the flight. No help from Latam!"

Pros: "Nothing"
Cons: "It was nasty, disordered. Bad experience"

Cons: "Desorganização do embarque e atraso na saída"

Cons: "My itinerary was changed without my knowledge, the new fights included more stopovers, longer flights, and I was not seated with my husband. In addition, most flights were delayed. This experience was awful."

Pros: "nice peole, crew, great aiplane comfort and food"

Pros: "On time"

Cons: "Due to technical problem in the lavatories we have been told."

Cons: "The seats are a bit too close. A person next to me elbowed me the entire flight."

Cons: "One of the orlando airport Imigration building was underwater. There was a broken pipe. They have to take us to the others Imigration building where we have to wait for suitecases together with 4 other flights. All that summed up to about 4 hours. Lost connection NO personal of Latam was there to help out. Had to buy another ticket."

Pros: "Nothing"
Cons: "Our flight was delayed 2 1/2 hours Making us be late for our connection. We made it to the flight but it was a real hassle."

Cons: "My fly was delate for 2 hours reason from previous fly cancellation. They didn't notified me."

Pros: "Not much"
Cons: "Didn't even offer water, this on a 3 1/2 hour flight, took too long to board, too long to get off...they sold food on the flight, they seemed to cater to whomever wanted to buy food, & like I said offer water to the rest of us. Just an overall horrible flight."

Pros: "My movie screen did not work. Those are not my stars on this survey."

Cons: "We waited over an hour at the baggage claim carousel to collect our luggage. We received no communication or announcement about what was going on. Unnecessarily appalling customer service."

Pros: "Captain always give us information during the flight because weather condtions were rude"

Pros: "Crew Attention Last Leg of the Trip (Lima-LA) the Plane 787-8 comfort layout"
Cons: "little delay on boarding without letting us know why? Although did not delay, even arrived earlier, the overall time of the trip."

Pros: "The food was really good. The service was good as well. The movie selection was very good."
Cons: "Economy seats are really uncomfortable for long flights, my knees suffered."

Pros: "Worst latam lost 4 loggages of my parents John f Kennedy New York to Trujillo - Peru 09-09-16 Inga Inga Sanchez, Rita Rojas Malqui, victor Flight B6212905- B6212906 Contact phone 7035658509"

Cons: "worst service ever"

Pros: "They have most of the boxes checked, but none of it matters if your knees are getting crushed, and then the person in front of you puts the seat back and nearly breaks them."
Cons: "The first leg of the flight, from DC to Lima, was fine. But from Lima to Cuzco, I was in agony. My knees were already tightly pressed to the seat in front of me when I sat down, and as soon as the man in front of me put his chair back, it folded my legs down and to the side in an exceptionally painful way. I got to sit like that for hours. The man next to me was also tall, so he got to experience the same kind of pain when the woman in front of him put her chair back. I am going to skip that leg on the way back and just fly out of Lima."

Pros: "Yes"
Cons: "ages they don’t came"

Pros: "Amazing Crew"

Pros: "Food was better than expected, entertainment options were good."
Cons: "If all airlines would just board the people at the back of the plane first, it would go a lot faster."

Pros: "Wi-Fi was great. Watched two movies. Flight was on time and painless"
Cons: "Only complimentary snack was pretzels and only a cup of water."

Cons: "Flight was delayed, but there was clear weather in both Boston and DC. Did not get home until after 1 AM, completely exhausted."

Pros: "No problems. Everything was smooth"
Cons: "Took 35 min to move from the gate with everyone buckled in."

Pros: "The flight attendants were helpful and friendly. Short flight, so seats were good."
Cons: "Food options are generally not good on American Airlines flights. This has been a beef of mine."

Pros: "Nothing really, very upsetting start of a vacation."
Cons: "The layover in Boston was an hour or so, but the miscommunication between American Airlines and Iberia was such, that my luggage never left the US. I am very upset cause Iberia did not even provided any good ground help in Lisbon - Portugal, with the most rude personnel I ever had to deal with that was actually annoyed I was complaining they lost my luggage, they offer no assisatance."

Pros: "What I absolutely adored is that I left my phone in Philly, and the gate agents put it on the next flight up to Boston. I picked it up from American Luggage Services in Boston the next day. Priceless!"

Pros: "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip."
Cons: "The flight didn't board until an hour and a half after the original scheduled time, and despite boarding quickly, we didn't take off for even longer. Because of the long wait, it would have been nice to have been offered a snack in addition to the beverage that was served during the flight."

Cons: "Had to book a flight to Providence and then rent a car to drive to Boston since there were no other available flights to Boston today."

Pros: "I loved the new planes. Absolutely amazing"
Cons: "The boarding crew was extremely rude. But the flight crew was very nice. And the food was subpar."

Pros: "When I'm come back i got late flight"

Pros: "Very comfortable flight. All I did was sleep and watch movies, it was great."

Cons: "The flight was delayed by 15 minutes. We had well over an hour to go have dinner, so we did. While we were gone, they moved our flight to another gate and left no sign behind-just an empty gate. Nobody, including AA staff at another counter would tell us whether we missed our flight. A passenger getting on another flight overheard us and told us what happened. When we found the right gate, I told the attendant that they should have left a notice on the digital board at the previous gate. He became very effeminate and gave me a piece of his mind, since he had "personally" made the announcement. It didn't matter to him that we weren't there to hear it. That was our problem. The flight was delayed even longer after we boarded because of a fuel gauge issue, and when a few passengers moved about to use the restroom or get belongings out of their luggage, the female attendant on board scolded everyone like school children. We finally got home, an hour and a half late."

Cons: "AA flights always seem to get delayed. I never fly AA unless I have to."

Cons: "I arrived at the airport 2 hours before my flight as suggested (especially during busy summer travel), boarded the plane, and waited on the plane for about 55 minutes for 4 people who were late to make the flight. This was announced to us as we sat down. I've only ever been late once on a flight (as a teenager) and the plane was still at the terminal but the gate was closed.... I was told there was no way they were opening the doors for me. Since then, I make it a point to be early and if necessary, have plenty of time between connections because of delays. I was shocked waiting almost the same time as the length of the flight for a few people who were late. They could have been placed on a later flight (I saw there were plenty of flights). Also, why trouble the majority of travelers for a small minority? I haven't flown American in a while because of other past experiences and spent a lot of time looking at delay history for this particular flight before giving AA another try. I am once again reminded of why I avoid traveling AA and why other people speak poorly of it. PS In the future, give travelers timely, honest updates so that people aren't siting in their seats staring at the door for an hour waiting for someone to walk in so we can take off. I don't know who these people were, how they were connected, and what kind of money they paid you guys but it was all around unprofessional. I know I wasn't the only unhappy traveler. Please get your act together American, you used to be great."

Pros: "The entertainment selection was nice"
Cons: "The plane rides were both extremely hot and uncomfortable. I was sweating profusely on both flights."

Pros: "Was able to switch to a different flight as a standby"
Cons: "The 7:00 flight was delayed for an hour and then delayed for another 2. Meanwhile, the 8:00 flight was called for boarding. It was very frustrating. Those of us who got in line quickly were able to fly standby on the 8:00 flight. I felt the airline did not treat us honestly. I believe the reasons for the delays were known long before the delays were communicated to passengers. (For example, there was a new delay announcement at 8:00 for a flight scheduled to leave at 7:58). Had we been informed earlier, people could have made alternate plans if they wanted to do so (e.g. Rent a car or reschedule for the next day.)"

Pros: "great crew comfortable plane"
Cons: "Nothing"

Pros: "It was a direct flight"
Cons: "Even with being checked in, the line was so long to check bags, it took over an hour. I had to run to catch my flight. Several people missed their flight. It was an 8 hour flight, with cramped seating, no internet, no TV. They ran out of meals with exception of vegetarian."

Cons: "Booked Brittish Air. Got switched to American. Have flown both in the past & would NOT have chosen American. Now, we will not choose Brittish Air either, as we can't be sure we are really going to get the high quality of Brittish air or substandard American Airlines."

Cons: "When we got off the plane in LA from Sydney they told us our flight to Boston was cancelled, and the next avail option home was in 12 hours. We spent two hours with them and on the phone trying to work out different options to get home sooner, when they brought the flight back again, cancelled it again and then eventually brought it back. The customer service agent on the phone said the flight was on, while the agent on the ground said it was cancelled. They were all confused. Caused an unnecessary amount of stress and work. Would make me think twice about ever flying with American again"

Pros: "Crew were very helpful and responsive. Request for extra water/drink met quickly. Entertainment options functional but limited."
Cons: "Exchange students returning home to France were more interested in sitting with their friends than sitting in their assigned seats. As a result, our (2) originally selected, opposing seats on the aisle were not available without a fight--which we declined to enter into--and settled instead for an aisle seat and an adjacent center seat."

Cons: "Pandamonium boarding process. If you're traveling with elderly, you need to pay for priority boarding to help them get on the plane at a pace they can sustain. There was a bad sewage smell on the plane. No in-flight entertainment, not even music. Very unfriendly gate agents; won't even acknowledge your alive as they take your boarding pass. I hate flying American Airlines. Flying is lousy these days. American takes it to a new level."

Cons: "A very rude flight attendant. I think her name is Anna. Very unpleasant, should not be employed in service or hospitality industry."

Pros: "nice people"
Cons: "cramped seats, lousy snacks"

Cons: "Flight was on Tarmac for an extended period of time without any explanation from the crew. The baggage claim was disorganized and took a long time to get luggage."

Pros: "Low price"
Cons: "My seat had a broken entertainment console. Flight crew was indifferent and would not collect my trash (drink cup, purchased food box) for almost two hours. the purchased food, vege chips and hummus, was skimpy and outrageously priced. I feel their attitude toward me was the same as a passenger gets on the average subway car."

Pros: "The crew on board were incredibly kind and sweet"
Cons: "The crew at the gate seemed a bit short and flustered. The gate area was chaotic and crowded. Not a good way to go into a red eye flight."

Pros: "Nothing, absolutely nothing...this was a disgusting experience"
Cons: "Absolutely the worst flying experience of my entire life, it is dispicable that American Airlines can get away with treating humans like this. They never got me home, and refused to refund my for my trip..absolutely dispicable, I am never flying AA again and I am NEVER using KAYAK again for doing business with such a revolting company, this is the last dollar of mine either one will ever see!"

Pros: "Business Class seat"
Cons: "People using forward lavs"

Cons: "Packed light with no toiletries in our carry on to avoid having to go to baggage claim. They announced anyone in groups 3 or 4 had to check their bags. We checked our bag, boarded the plane, and there was PLENTY of overhead space. Wasted 35 minutes at baggage claim."

Pros: "Arranging wheelchair for my husband in Boston. Changing from row 23 to row 7 for easier access. Pleasant personnel."
Cons: "Uncomfortable seats, esp. the backs. The delays, which got us in over an hour late."

Pros: "Rough landing"

Pros: "The crew was excellent and the process was quick."
Cons: "I didn't like the fact that the flight was supposed to be an 1 hr and ended up being 2 hours & 20 min"

Cons: "Not their fault, but stuck on plane in NY because boston was having weather. Just felt like we could have been informed sooner than we were."

Pros: "My original flight was canceled and booking agent was able to get me on the earlier flight."
Cons: "Stewardesses did not pick up trash near the end of the flight. I had to hold it until we landed."

Pros: "Awesome crew, great food, landed early!"
Cons: "No personal entertainment centers for individual passengers."

Pros: "comfortable plane, outlets"
Cons: "major delays, got incorrect information from gate attendants several times."

Pros: "The new Airbus A321T is so roomy and comfortable. You feel as if you have your own room, not just a seat."
Cons: "Wish it had been a longer flight! It was perfect in every way."

Cons: "Have they made the seats shorter and narrower? I op t ed for exit and extended legroom seating and I still felt cramped and constrained."

Cons: "Cabin pressure - my ears hurt so bad, I was crying. Did not experience that on the United flight down."

Pros: "Flight was easy. Attendants were OK"
Cons: "No funeral clothes.Daily medication lost.SO MAD"

Pros: "Assigned seating"
Cons: "Crew was salty"

Pros: "Having had a rough day of 10 hours of travel, arrived at Ticket booth to check in when I DROPPED MY HOT SOUP!! Mr. SAM B Told me not to worry, have a seat and proceeded to buy me another cup of soup and gave me a GIANT hug!! It's an understatement to say he surpassed my service expectations! he should be commended. This random act of service and kindness was witnessed by many other passengers. I"
Cons: "Nothing"

Pros: "Boston is beutifull and cool in summer."
Cons: "Charlotte airport is way to small and smells bad. Very crowded. Distance between seats on tha plane is too small. Killing my knees."

Pros: "Standard flight"
Cons: "1 hour delay with everyone in the plane. They claimed the mechanics were waiting for a "piece". Shouldnt they check the plane before the people get on board?"

Cons: "My flight was delayed due to error at the airport"

Pros: "Fast and simple. Polite personnel."
Cons: "No cranapple juice"