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Pros: "Crew was cordial. Pilot did treat during some rough turbulence."
Cons: "Late boarding, narrow seats"

Cons: "on time, delayed flight missed connection"

Pros: "Friendly flight crew."
Cons: "Flight was cancelled and was rebooked the following day. Plane arrived to my destination 25 minutes late."

Pros: "Great Workers, and Super nice staff."

Cons: "Jetway should not be backed up all the way to the counter. Stop calling so many groups for boarding without knowing that no one is actually getting onboard. Force subsequent groups to step aside until called."

Cons: "no food"

Pros: "Flights were boarded efficiently and on time. Crews were courteous and helpful."

Pros: "Seats are the most uncomfortable seats ever"

Cons: "Do not bring blankets!! And the staff not nice"

Pros: "Entertainment"
Cons: "Too many levels of passengers"

Pros: "Ebetything"
Cons: "Nothing."

Pros: "Friendly service and staff."

Pros: "NA"
Cons: "NA"

Pros: "Excellent"

Pros: "Smooth ride"
Cons: "Advertised snack pack wasn't the one in the brochure. I had to pay for something I didn't care for. And couldn't put my purchase on my new AA MC because I am new."

Cons: "food was cold and the soda I had had no gas."

Pros: "All personnel where polite,helpful, and respectful. Greg to have wifi and power chargers."
Cons: "There was no real entertainment on the screens. No movies."

Pros: "I like the comfort and the cheap prices of the fear rates"

Cons: "20 min delay at Dallas International"

Pros: "Yes"
Cons: "Yes"

Cons: "Headphones should be provided in flights"

Pros: "every thing is okay other than the delay."
Cons: "delay in departure for 2 hrs"

Cons: "It was constantly delayed and the airline was poorly treating its passengers in helping them get to their final destination. I was originally supposed to get into my final destination at 6pm, but I didn't get in until after 10pm central time due to those delays."

Cons: "It was delayed for more then an hour."

Cons: "We where waiting for a free gate more thanan hour!"

Pros: "People jice"
Cons: "Flights were late, even had to reschedule and leave next day"

Pros: "It was great."

Pros: "Nothing"
Cons: "I have to many delays. And luggage missing"

Cons: "The space between the seat was tiny."

Pros: "comfortable"

Pros: "I liked the bendable head rests"
Cons: "Snack options"

Cons: "We will NEVER fly AA again."

Pros: "Everything was timely."
Cons: "No complaints"

Cons: "Sits too tight"

Cons: "Attendants made NO attempt to move me. Unlike comedies about heavy people on both sides, this Was NOT funny."

Cons: "Did not allow me to sit in the location I had been assigned."

Pros: "Friendly and courteous service."
Cons: "Small legroom."

Cons: "Paying a checked baggage fee"

Pros: "Nothing"
Cons: "The way they treath people."

Pros: "No delays, comfortable seating, got luggage quickly. Friendly personnel."

Pros: "I liked the service, the puntuality and the airplanes they were comfortable. I enjoyed it I hope my return will be the same."
Cons: "nothing."

Pros: "Nothing was overlooked. My beverage was always full and the kind gentleman who cared for the 1st class kept walking around to check all our needs. Excellent service!!!"
Cons: "Attention to details. Food was also delicious. Fillet mignon with lobster Mac and cheese. Yummy for my tummy, indeed!!!"

Pros: "Every thing was on time. Could not have been better."

Cons: "No food options."

Pros: "Online services"
Cons: "Security lines"

Cons: "Unnecessary delays"

Pros: "Excellent"

Pros: "Excellent"

Pros: "YVR is a great airport- lots of food and bathrooms and the gates are spacious."

Cons: "An out delayed with one update from the pilot. Sitting on the tarmac with no AC for an hour."

Pros: "Everything"
Cons: "Not much"

Pros: "Great job."

Cons: "Food"

Pros: "Everything"
Cons: "Cleaner lavatories"

Pros: "Spacious seats"
Cons: "Better wheelchair services. Fended for ourselves."

Pros: "Most of the staff were good and helpful. Chicago had a snow storm and it was frustrating but not their fault...I did get a free drink on the plane for all the delays."
Cons: "The boarding process. Again, not the staff's fault."

Pros: "The gate agent in IAH was efficient and kept cerybody informed of boarding procedures in a professional but lighthearted manner."
Cons: "Can’t think of a thing. The plane was on time, service as great. Seats were comfy enough. Good job United!!"

Cons: "Lack of announcements and proper information when gate changes."

Pros: "Not much to like. The flight was okay."
Cons: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."

Cons: "Fairly lady attendants."

Cons: "Baggage issues!"

Pros: "Cordial airline."

Cons: "Plane delayed due to maintenance at the hub airport of Newark and no gates upon arrival in DFW at midnight."

Cons: "I was allowed only 1 bag to carry on when both my bag & purse would have clearly fit underneath the seat in front of me. Makes no sense. Also other airlines don't require you to check in at the counter if you're not checking a bag. Why would United want all passengers at their ticket counter or kiosk? Ridiculous!"

Pros: "We arrived on time"
Cons: "The ticket clerk up charged me stating that my carry on was over weight and insisted the bag be checked. When I inquired why, the ticketing agent became indifferent stating that they would not issue a boarding pass because they were not dealing with questions. Had to pay and pacify the agents rudeness or be denied a pass. What happened to this airline?"

Cons: "The seating is cramped but to be expected in coach. No big deal."

Cons: "Food service"

Pros: "United sucks Erik Balodis Bahrainseabee@gmail.com Please contact me"
Cons: "United sucks Erik Balodis Bahrainseabee@gmail.com Please contact me"

Pros: "Arriving safely."

Pros: "First time but I like it"
Cons: "Good experience"

Pros: "Had space on plane nice staff"
Cons: "Still price on wifi and snacks"

Pros: "The price was excellent considering it was a last minute purchase"
Cons: "There could be courtesy boarding for military members."

Cons: "It's delay I'm still here in denver"

Cons: "All"

Pros: "All around great service for everyone"

Cons: "The trip was fine. No complaints."

Cons: "Service"

Pros: "Boarding and overhead space was good."
Cons: "Too hot."

Pros: "I am Brenda Crooks, Zachary's mom. I am the one that actually took the trip. I went to Connecticut to see my son, Samuel, get his white coat for medical school. I will never forget my experience in Newark, New Jersey. I met a wonderful woman named Yevette who checked in my luggage. She is to be commended on going above and beyond the call of duty. I don't know her last name. She knew I was very upset because I was leaving my 22 year old baby in Connecticut. She sympathized and comforted me. She put her arms around me and assured me that everything was going to be alright. She is a wonderful woman with a big heart. She is the true meaning of a lady. I will never forget her and thank her so very much for being so gracious and kind to me."

Pros: "Direct tv in united codeshare flt"

Pros: "It was nice"

Pros: "Everything was great"
Cons: "No complaints"

Cons: "Paid for first class, didn't get offered dinner"

Pros: "Loved the amenities."

Pros: "Great stewardess"

Pros: "Spacious!"

Pros: "Good level of standard service. Finding the personnel are getting better in their individual service. Understand their job is difficult but a positive attitude can make everyone's situation better. Keep working toward better. Seeing the improvement is encouraging. Really like the improved cleanliness of the aircraft. Great job getting the aircraft boarded -- we were ready ahead of time and pushed back early!!!!!"
Cons: "Nothing worth mentioning. That is a plus."

Pros: "Same as above"

Pros: "Overall service."
Cons: "Impolite Lady Gate Agent."

Pros: "Great service"

Pros: "The boarding process was excellent, smooth, orderly and expedient."
Cons: "The stewardess unassuming behavior."

Pros: "Everything went smoothly"

Pros: "Very " Seamless" service. A really enjoyable experience."

Cons: "Dirty plane"

Pros: "On time and early for the second"

Pros: "Boarded original plane right on time."
Cons: "Sat at gate for over an hour sweating profusely because a/c wasn't working.after 45 minutes was served half glasses of water. Made second attempt to depart gate and had to go right back. Then told to disembark plane and wait for replacement. Boarded it at 8:50, arriving Dallas at 11:50, 3.5 hours late missing all prearranged transportation with 0 apologies. Had to make my own arrangements to complete my trip at significant expense to myself and 0 assistance from Airlines."

Pros: "We arrived almost an hour early! I didn't know that was possible!"

Pros: "On time."

Pros: "As a first time flyer I was beyond nervous. But the more time I spend at the airport and the closer the departure time came about my nerves where relaxed by friendly staff and great conditions"