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Airports
Origin
Brussels
$385
only
$385
Destination
Los Angeles
$385
only
$385
Mon, Apr 30
BRU
LAX
15h 10m
Fri, May 18
LAX
BRU
31h 35m
Trip: 19 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

ORD
KEF
Mediocre 2.8

Great little airport in Iceland , fast customs lane and between gates liked the smoking patio.at Reykjavik About WOW : only the price and nice lady at BRU check-in

BRU-CHI arrived very late, no time for anything at Reykjavik like eating/shoping. This won't make me spend more on the plane! Same problem return CHI-Reykjavik, had to run for making the connection Pilot talking every 10 mn + light on all the time .True on the 4 WOW flights Crew traying to sale junk all the time -BUT- No real food avalable on the 4 flights Iven not 1 cup of water without a credit card. Very stupid and not legal Why don't you make people pay to go restroom?

KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

Mon, Jan 22
BRU
LAX
16h 45m
Mon, Feb 5
LAX
BRU
16h 45m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Jan 23
BRU
LAX
15h 35m
Mon, Mar 5
LAX
BRU
15h 05m
Trip: 42 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2561 reviews
Overall
7.5
Boarding
7.5
Comfort
7.5
Crew
7.9
Entertainment
7.0
Food
7.0
WAW
ZRH
Okay 5.3

They were efficient though. So in this case I need to recognize and congratulate the crew they were there they delivered the service.

Again same thing crew unfriendly not even the smallest smile.

EWR
WAW
Good 7.0

You canceled my flight and I spend 200 $ in Warsaw overnight

WAW
TLV
Mediocre 3.6

None efficiante boarding resulted in delay

TLV
WAW
Good 7.2

Check-in smooth. Flight attendants pleasant, professional and service-oriented.

In-flight entertainment offered a very conventional set of movies from which to select.

JFK
WAW
Excellent 10.0

Everything was perfect. The best flight ever! Landing I didn’t even feel a thatched to the grand

Mon, Jan 22
BRU
LAX
17h 10m
Sun, Feb 4
LAX
BRU
13h 15m
Trip: 14 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3704 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
DUB
MAN
Good 7.6

Crew was lovely.

DUB
LHR
Excellent 8.0

Seats. Coffee.

Only caffinated hot beverages. Herbal tea and non-dairy milk would be nice.

BOS
DUB
Excellent 8.0

No coffee for breakfast and the food for breakfast

DUB
ORD
Excellent 10.0

Food was definitely improved!

DUB
BOS
Excellent 9.0

We had lots of seat space because the flight wasn't full and we could spread out a bit. If the plane hadn't been full, the seats and leg room space were insufficient. The food was good. The on board entertainment was enjoyable, making the time go by quicker.

We weren't able to select our seats, they were selected for us. We also couldn't print out our Boarding Passes until we arrived at the airport giving us an uneasy feeling about the seats we would be assigned. Ultimately, our seat assignments were fine, but no need for the drama.

Sat, Jan 27
BRU
LAX
23h 15m
Sun, Feb 4
LAX
BRU
21h 55m
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5488 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
7.5
Food
7.5
SVO
DEL
Good 6.0

The crew was nice and helpful.

The entertainment system was the slowest I have ever used in my life. The movie collection was very poor. There was no alcohol served in the flight.

SVO
ICN
Excellent 8.3

same

same

BLQ
SVO
Good 7.6

The flight was delayed two hours and it was not announced very clearly.

LAX
SVO
Mediocre 3.6

The crew had no smile, neither a hospitable attitude. The food in the second meal seemed stale. I did not finish the meal for fear of getting sick. The entertainment system was the slowest I have ever used in my life. The glass holder for my seat was broken. It took me 7-8 times calling assistance that someone finally came, which took at least 40 minutes. And last but not the least there was water dripping on the passenger next to me.

SVO
JFK
Good 6.0

Excellent crew

Dishes are too spicy, soy sauce doesn't match a salad. Vegetarian diet is not Asian. Entertainment program failed. 10 hours flight without it too boring.

Fri, Apr 20
BRU
LAX
15h 10m
Sat, Apr 28
LAX
BRU
14h 15m
Trip: 9 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

YYZ
KEF
Okay 4.3

The cabin crew, their uniforms, the pink lights, the menu for souvenirs.

Lack of communication, fees are very expensive for luggage. I flew Toronto to Iceland and Iceland to London. In Toronto the crew arrived late and had people who checked in online come and show their iD documents. People were confused and lining up for regular boarding so half way through they just started boarding. It was ridiculous.

ORD
KEF
Mediocre 2.8

Great little airport in Iceland , fast customs lane and between gates liked the smoking patio.at Reykjavik About WOW : only the price and nice lady at BRU check-in

BRU-CHI arrived very late, no time for anything at Reykjavik like eating/shoping. This won't make me spend more on the plane! Same problem return CHI-Reykjavik, had to run for making the connection Pilot talking every 10 mn + light on all the time .True on the 4 WOW flights Crew traying to sale junk all the time -BUT- No real food avalable on the 4 flights Iven not 1 cup of water without a credit card. Very stupid and not legal Why don't you make people pay to go restroom?

SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

BOS
KEF
Okay 4.0

On flight back, how are you letting there be a 7 hours flight without any free food? For sure I understand I paid for an inexpensive flight, but offer a small biscuit and some water, or juice at the bare minimum.

Mon, Dec 4
BRU
LAX
15h 00m
Thu, Dec 7
LAX
BRU
14h 25m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

KEF
FRA
Mediocre 2.0

No much

Terrible service

KEF
LGW
Okay 4.3

The crew.

In Iceland, I didn’t think the boarding process could be any worse then the first leg of the flight, but it was. They were making announcements looking for 5 volunteers to stay overnight and catch the next flight out as this one was full. I believe I was the only volunteer and somehow i still ended up making the flight. This caused a lot of confusion with my friend picking me up in London. No passengers knew what was happening in Iceland as there was no communication from the airline and panic had started to spread. They didn’t even tell us we were to board a bus once through the gate, that took us to our plane. No one directed us once on the tarmac, so on the plane people from the front were coming from the back door.... chaos.

KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

BOS
KEF
Okay 4.0

On flight back, how are you letting there be a 7 hours flight without any free food? For sure I understand I paid for an inexpensive flight, but offer a small biscuit and some water, or juice at the bare minimum.

Wed, Jan 17
BRU
LAX
18h 15m
Wed, Jan 24
LAX
BRU
31h 05m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Apr 30
BRU
LAX
15h 10m
Wed, May 23
LAX
BRU
31h 35m
Trip: 24 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
KEF
LGW
Okay 4.3

The crew.

In Iceland, I didn’t think the boarding process could be any worse then the first leg of the flight, but it was. They were making announcements looking for 5 volunteers to stay overnight and catch the next flight out as this one was full. I believe I was the only volunteer and somehow i still ended up making the flight. This caused a lot of confusion with my friend picking me up in London. No passengers knew what was happening in Iceland as there was no communication from the airline and panic had started to spread. They didn’t even tell us we were to board a bus once through the gate, that took us to our plane. No one directed us once on the tarmac, so on the plane people from the front were coming from the back door.... chaos.

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

BOS
KEF
Okay 4.0

On flight back, how are you letting there be a 7 hours flight without any free food? For sure I understand I paid for an inexpensive flight, but offer a small biscuit and some water, or juice at the bare minimum.

SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

Fri, Jan 26
BRU
LAX
21h 25m
Mon, Mar 5
LAX
BRU
15h 05m
Trip: 39 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2561 reviews
Overall
7.5
Boarding
7.5
Comfort
7.5
Crew
7.9
Entertainment
7.0
Food
7.0
PRG
WAW
Mediocre 2.0

I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )

The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them

LWO
WAW
Mediocre 3.3

When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines

WAW
HAM
Excellent 8.0

Plane is comfortable

Crew is not very friendly. Security personnel downright rude

WAW
JFK
Good 7.6

The VEG meal (non-dairy) I was served was fresh and delicious to eat. Flight attendants pleasant, professional and service-oriented. My luggage made it to NYC/JFK without any problems.

In-flight entertainment offered a very conventional set of movies from which to select.

ORD
KRK
Excellent 8.0

On time, smooth flight

Boarding chaotic. Switched gates (m5 on boarding pass, actually m4. Shoud have announced or left a note.

Thu, Jan 18
BRU
LAX
34h 30m
Wed, Jan 24
LAX
BRU
31h 05m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Jan 27
BRU
LAX
15h 35m
Mon, Mar 5
LAX
BRU
15h 05m
Trip: 38 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2561 reviews
Overall
7.5
Boarding
7.5
Comfort
7.5
Crew
7.9
Entertainment
7.0
Food
7.0
WAW
JFK
Excellent 8.0

I don’t like to seat next to toddlers. They should have special place, separate area just for families with kids, fare on the end of corridor. Noice , activities, banging and smelling, not pleasant and not confortable for what I paid. My comfort of flight with LOT was completely ruined this time.

WAW
ZRH
Okay 5.3

They were efficient though. So in this case I need to recognize and congratulate the crew they were there they delivered the service.

Again same thing crew unfriendly not even the smallest smile.

TLV
WAW
Good 7.2

Check-in smooth. Flight attendants pleasant, professional and service-oriented.

In-flight entertainment offered a very conventional set of movies from which to select.

EWR
WAW
Good 7.0

You canceled my flight and I spend 200 $ in Warsaw overnight

PRG
WAW
Mediocre 2.0

I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )

The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them

Fri, Jan 19
BRU
LAX
15h 00m
Thu, Jan 25
LAX
BRU
14h 25m
Trip: 7 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
YYZ
KEF
Okay 4.3

The cabin crew, their uniforms, the pink lights, the menu for souvenirs.

Lack of communication, fees are very expensive for luggage. I flew Toronto to Iceland and Iceland to London. In Toronto the crew arrived late and had people who checked in online come and show their iD documents. People were confused and lining up for regular boarding so half way through they just started boarding. It was ridiculous.

YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

KEF
LGW
Okay 4.3

The crew.

In Iceland, I didn’t think the boarding process could be any worse then the first leg of the flight, but it was. They were making announcements looking for 5 volunteers to stay overnight and catch the next flight out as this one was full. I believe I was the only volunteer and somehow i still ended up making the flight. This caused a lot of confusion with my friend picking me up in London. No passengers knew what was happening in Iceland as there was no communication from the airline and panic had started to spread. They didn’t even tell us we were to board a bus once through the gate, that took us to our plane. No one directed us once on the tarmac, so on the plane people from the front were coming from the back door.... chaos.

Fri, Jan 12
BRU
LAX
17h 10m
Fri, Jan 19
LAX
BRU
33h 50m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3704 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
DUB
BOS
Excellent 9.0

We had lots of seat space because the flight wasn't full and we could spread out a bit. If the plane hadn't been full, the seats and leg room space were insufficient. The food was good. The on board entertainment was enjoyable, making the time go by quicker.

We weren't able to select our seats, they were selected for us. We also couldn't print out our Boarding Passes until we arrived at the airport giving us an uneasy feeling about the seats we would be assigned. Ultimately, our seat assignments were fine, but no need for the drama.

LAX
DUB
Mediocre 3.3

The Dublin to Manchester leg of the flight was far friendlier. Food was bad. No service to speak of on transatlantic potion. Couldn’t even get a refill on coffee after one tiny cup at breakfast.

DUB
AMS
Good 6.0

this flight was unnecessarily delayed. it was possible to have an earlier connection

DUB
ORD
Excellent 10.0

Food was definitely improved!

DUB
LHR
Excellent 10.0

short and uneventful...friendly staff!

Mon, Jan 15
BRU
LAX
37h 25m
Wed, Feb 28
LAX
BRU
30h 00m
Trip: 45 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Jan 28
BRU
LAX
33h 50m
Mon, Mar 5
LAX
BRU
35h 35m
Trip: 37 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2561 reviews
Overall
7.5
Boarding
7.5
Comfort
7.5
Crew
7.9
Entertainment
7.0
Food
7.0
WAW
HAM
Excellent 8.0

Plane is comfortable

Crew is not very friendly. Security personnel downright rude

EWR
WAW
Good 7.0

You canceled my flight and I spend 200 $ in Warsaw overnight

ORD
KRK
Excellent 8.0

On time, smooth flight

Boarding chaotic. Switched gates (m5 on boarding pass, actually m4. Shoud have announced or left a note.

JFK
WAW
Excellent 10.0

Everything was perfect. The best flight ever! Landing I didn’t even feel a thatched to the grand

PRG
WAW
Mediocre 2.0

I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )

The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them

Wed, Apr 18
BRU
LAX
15h 10m
Fri, May 18
LAX
BRU
31h 35m
Trip: 31 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

ORD
KEF
Mediocre 2.8

Great little airport in Iceland , fast customs lane and between gates liked the smoking patio.at Reykjavik About WOW : only the price and nice lady at BRU check-in

BRU-CHI arrived very late, no time for anything at Reykjavik like eating/shoping. This won't make me spend more on the plane! Same problem return CHI-Reykjavik, had to run for making the connection Pilot talking every 10 mn + light on all the time .True on the 4 WOW flights Crew traying to sale junk all the time -BUT- No real food avalable on the 4 flights Iven not 1 cup of water without a credit card. Very stupid and not legal Why don't you make people pay to go restroom?

Mon, Feb 5
BRU
LAX
17h 10m
Mon, Feb 12
LAX
BRU
28h 25m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3704 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
ORK
LHR
Excellent 8.0

Passengers were spread out. Empty seat between each of us

I am tall and I find the rows too close to eachother

DUB
BOS
Excellent 9.0

We had lots of seat space because the flight wasn't full and we could spread out a bit. If the plane hadn't been full, the seats and leg room space were insufficient. The food was good. The on board entertainment was enjoyable, making the time go by quicker.

We weren't able to select our seats, they were selected for us. We also couldn't print out our Boarding Passes until we arrived at the airport giving us an uneasy feeling about the seats we would be assigned. Ultimately, our seat assignments were fine, but no need for the drama.

FCO
DUB
Mediocre 2.0

Worst flight experience I've ever had and I'm 70+ years old. In Dublin we were diverted from JFK to Hartford due to "mechanical problems" and told we'd be met at the gate and provided ground transportation to JFK. Approximately 30 others going to either JFK or Boston were told the same thing and joined us on a half empty flight to Hartford. When we landed there was no representative at the gate, no ground transportation provided, and no effort to help us. A little investigation on cell phones revealed both the Boston and JFK flights left on time (and I'm guessing full). Needless to say the customers were quite upset. Some even raised their voices which caused the kid representatives of Aer Lingus to call the state troopers (really). When the troopers did nothing the Aer Lingus reps locked themselves in their office rather than deal with their customers. After 2 hours of waiting for the promised ground transportation we gave up, rented a car, and drove ourselves to our destination at our own expense. We were never provided even a free drink. Horrible. Lies upon lies upon lies. I'll never consider flying with them again

DUB
TXL
Excellent 10.0

Good crew, clean plane, smooth fight. I slept a lot of it, I must have been comfortable.

I would have liked complimentary coffee

DUB
MAN
Good 7.6

Crew was lovely.

Mon, Feb 5
BRU
LAX
38h 05m
Fri, Mar 16
LAX
BRU
31h 10m
Trip: 39 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Mar 24
BRU
LAX
22h 30m
Fri, Apr 6
LAX
BRU
21h 20m
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5488 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
7.5
Food
7.5
SVO
TLV
Excellent 10.0

Everything

Nothing

SVO
JFK
Excellent 8.0

The crew is wonderful and attentive. The food is very good for an airline.

My luggage did not make the flight because of my connecting flight's delay. This is the second time this has happened with aeroflot unfortunately.

SVO
ICN
Excellent 8.3

same

same

SVO
DEL
Good 6.0

The crew was nice and helpful.

The entertainment system was the slowest I have ever used in my life. The movie collection was very poor. There was no alcohol served in the flight.

CDG
SVO
Excellent 8.3

I like the general things on the plane. Smiling services by the crew members, the taste of the foods, contents on the device, icecream....

I didn't like the terrible service in Sheremetyevo International Airport. Personnel were so bossy.. It makes me think that Russian Airline is good but the country inside....

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