I liked almost everything (e.g. ease of booking, price, punctuality, efficiency, friendliness, courtesy). A slam landing in Dublin airport took some of the gloss off it, though. Being able to paste here the text of the review of the same flight that I just wrote for Ryanair would make me feel better about Kayak too.
The plane had only a few passengers, we got lucky. The crew was visibly inexperienced
The baggage wasnt uploaded to the plane, lost baggage handling is very poor.
Flight was delayed by 1 hour 45 minutes. Aircraft was cramped, dirty and uncomfortable. Boarding staff more interested in charging you for oversize baggage than getting you on board. Overall not a pleasant experience.
It would be nice to have power to charge phone.
After passing through boarding gates we had to wait for 45 minutes in a small space with no place to sit.
Unnecessarily delayed and remarkably inefficient boarding contributed to a significantly delayed departure. Seats/legroom astonishingly uncomfortable even by Ryanair standards (minimal legroom plus reinforced plastic seat backs ensure you get punched hard in the knees every time the person in front moves, and as a 6-foot passenger I had nowhere else to put my legs. Upon late arrival at the gate in Luton we were kept waiting another 20 minutes before being allowed off the plane. Both Easyjet and Wizzair are currently a better bet.
I bought my flight, insurance etc early and paid over £200. But had i waited until closer the time the price was much cheaper, i appreciate that it could've been more expensive but it wasn't. A better discount for booking early would be better than your current one
If you buy a cabin luggage, but don’t need it for your kids, so you will end up with mixed priorities. And you will need to use non priority line
We had a delay. That made me feel anxious because I arrived out of time
Everything was on time, even though the layover in Frankfurt was 22hrs
I really like to fly with Lufthansa. It is comfortable and reliable. The crew are polite and sensitive
Late departing Budapest, very stressful change in Munich though we made it since connecting flight was delayed.
If the plain wait for the passenger it should wait for the baggage!!
Horrible seats. They were just coach seats with the middle seat blocked with a dirty seat tray.
Extremely pleased with the crew. Best flight attendants ever! Very friendly, genuinely caring and attentive.
The entertainment is pretty boring. There are no new movies or TV shows from February. The food is just ok on the Atlanta to Frankfurt leg, but better on the Fra to Bengaluru leg.
The crew was very professional, no food was served. The flight was delayed which impacted my connection at Frankfurt to Chicago… It was very stressful because it was out of my control. Had I missed my connection, it would have been extremely disruptive and inconvenient as I would have had to make other arrangements to fly to the United States.
Flight was 1.5 hours late to depart so changed flights to Swiss Air.
The crew was caring and attentive in making my flight comfortable as I was travelling with an injury.
