The flight attendant was very helpful my husband and I were not seated together and she was able to get us seats together
Cons: "Flight departed nearly 10 hours behind schedule and we only got an explanation when we boarded. Insufficient support and stingy meal vouchers left us hungry."
Pros: "They hurried to be punctual"
Cons: "More leg room"
Pros: "The staff and crew were very friendly and the flight was on time.The airplane was warm and a snack was provided which is not the case with Air Canada."
Pros: "Short flight with no service."
Pros: "Flight was on time; I had low expectations for that and was positively surprised! The Crew was polite and friendly."
Cons: "Coffee was not good at all."
Pros: "Took us to Iguazu Falls! Best in the world! Amazing."
Cons: "It’s just a commuter flight..."
Cons: "I was charged us$29 for a checked in luggage (within weight limit) because I used kiwi.com . I don't think it's acceptable."
Cons: "The food was horrible"
Cons: "Luggage fees are exorbitantly high. No notice of baggage fees when we purchased tickets, and made to check luggage then sent to another counter to find out that 3 bags cost $160 (USD). terrible!!!"
Pros: "The check-in was easy, no charges for baggage and everything was on time. The crew was friendly and the flight was comfortable"
Cons: "It was a good flight and I appreciated the efforts of the airline."
Pros: "On time arrival. Efficient from checking to baggage reclaim."
Pros: "The flight was o.k"
Cons: "A delay of 50 minutes was sent to me a week ago. Then another 50 minutes delay was due to weather conditions."
Pros: "Great price, comfortable seats in main cabin, large overhead space"
Cons: "Nothing, except for ‘breakfast’ was a granola bar"
Pros: "The service was okay, no WiFi, not the most comfortable flight"
Cons: "No WiFi"
Cons: "Our flight was delayed 4 hours!!!"
Pros: "Small airport, fast checking and small security lines. Flight departed on schedule, smooth ride."
Cons: "Small legroom, seat width, umconfortable in general."
Pros: "Airline had us line up for pre-departure and then we waited 40 min. standing for plane to be cleaned. Otherwise uneventful."
Pros: "Average flight. Had take bus and wait under rain on runway to board"
Cons: "I didn’t like the $233 in airport charges to be able to fly same days than original schedule (fare was originally $500 for a flight that is usually $150). Airline said airfare.com changed ticket with no authorization and ticket had to be reissued or flight dates changed. Airfare.com said it was the airline’s deed and beyond their control. Either way, they both make money out of this, and it was unforeseen for me, even after talking to customer service 12 hours before flight, and confirming all was fine. No one wants to be responsible about this but me and my wallet, then it sounds like a scam with forced payments. —- if kayak allows these type of charges to happen through their partner policy, then I’ll start booking directly with (other) airlines and take the intermediary out forever."
Cons: "No comí No hice uso del entrenamiento"
Pros: "Not crowded. Seat pitch."
Cons: "No snacks or entertainment."
Pros: "Took of on time."
Cons: "No food snacks on board."
Pros: "One year old Boeing 737-800 was clean quiet comfortable and had fresh air."
Cons: "No information about the due of check in. I missed the flight."
Pros: "Easy check in and clear directions for boarding, on time...and no problems with the flight."
Cons: "I needed to check my carry on bag because it was over 8 kg."
Pros: "The snacks were ok."
Cons: "The seats on this plane were not meant for tall people. At 6'4", I was miserable on the entire flight."
Cons: "Change boarding gate three times, and delay"
Pros: "Not much"
Cons: "After our first Uber driver decided he didn’t want to take us to the airport, we found another one 15 min later. We arrived at the airport exactly 1 hour before the flight but after we had to be sent to the international counter, we were only 51 minutes before the flight. They wouldn’t let us even try to make the flight. When we went to customer service they charged $600 to change the flights - 2 tickets. What extortion. I was very disappointed."
Cons: "Flight was cancelled. Unable to reschedule."
Pros: "Friendly crew, comfortable seats."
Pros: "No lines, fast service, clean plane."
Cons: "45 minutes on plane before departure"
Pros: "on time and new airplane."
Pros: "Smooth and on time flight. Food was lacking considering 6am departure."
Cons: "Food was lacking considering 6am departure"
Pros: "On time.e, good service"
Cons: "No entertainment"
Pros: "On time. Generous with the drinks ( non-alcohol)"
Cons: "Uncomfortable seat. Only titbits and drinks available for a 3.5 hours flight"
Pros: "There was NOTHING to like."
Cons: "Long story short: I tried to check in the night before my flight and was told to check-in locally at the airport. I reached the airport 1hr and 45 min before my flight only to be told that while there was a reservation, no funds were transferred to the airline. As such, i would have to purchase another ticket. I tried to reach FlightNetwork USA (associated with the purchase) and their representatives were incompetent to say the least. I missed the flight. I was able to reach an agreement for a refund ONLY after the company pressured me to not notify my bank nor to file a claim as the only way to collect the funds they had taken from me. I will NEVER book through your company if you continue using FLIGHTNEWTWORK, which is a highly organized scam. Best, Sabienne"
Pros: "flight took off on time."
Cons: "Flight staff is brusque and not very friendly or attentive to passengers."
Cons: "El snack"
Pros: "On time, nothing to say"
Cons: "Boarding call whas even erlier than usual"
Cons: "There was no entertainment"
Pros: "Crew was in a great mood!"
Cons: "Boarding was complicated, no clear lines for back/front of the plane."
Pros: "Organized boarding process. Clean plane"
Cons: "Food. Service slow"
Pros: "Comfortable seats. Enough legroom. On time arrival. Great experience."
Cons: "They changed the date of my flight without telling me and then were kind of cruel about it when I asked what happened. I had to spend an extra day in Buenos Aires and go back to the airport the next day. I had scheduled a hostel in my destination and the hostel wasn't able to change my reservation but they charged me for the night anyway. I ended up camping in El Calafate, where it was very cold and rained all night."
Pros: "The airplane was a newer one that was very comfortable."
Cons: "Aerolineas staff was very rude during airline strike"
Pros: "Convinient domestic flights in and out of Aeroparque right downtown Buenos Aires. Planes were newer and more comfortable than expected."
Pros: "The cookies were great"
Cons: "flight cancelled just informing me the night before departure. no redirecting, no options, no reimbursement"
Pros: "They honored my SkyPriority status from Delta and that made everything smooth. New 737, newer than what Delta flies. Hope i'"" be as pleased on the return trip."
Pros: "Aviones nuevos."
Cons: "El catering"
Pros: "Flights on time. Pleasant staff. Seats more comfortable than on many planes."
Pros: "Very efficiant crew"
Cons: "One of my bags got torn during transportation"
After we got to our hotel from Jorge Newberry airport, I realized my Apple AirTag was stolen, and my Belkin power bank charger was also stolen from my luggage. This was initially a carry-on bag due to the items in my bag, and I was forced to check in the bag at the counter and then to Discover things were stolen from my bag once it arrived back at the airport. I was very disappointed in this airlines for this reason, and I will never fly them again due to theft.