Despite having numerous passengers held up by American Airlines delays. Qantas (an AA partner) closed boarding with 0 flexibility
Boarding , crew and meals were all amazing. Couldn't wish for a better LOOONG flight from Dallas to Sydney .
Boarding was effortless, the food was outstanding, the seats in Premium Economy were extremely comfortable, and the staff and crew were excellent.
PREMIUM ECONOMY - excellent !Brilliant new plane. Excellent tv catalogue. Good food. Good communication and service from all friend Australian crew. Good communication from captain. Best travel experience in years.
nothing to complain about w/the food, and professionalism of the crew. i just cant stand being on a flight for that long of a time.
We lucked out. The passenger who was supposed to be in our row changed her seat, so my husband and I had 3 seats for the 2 of us. We were able to stretch out a little which made the trip much more tolerable.
Enjoyed the flight with attentive flight staff. Thank you Qantas.
I thought the overall standard in Premium Economy was very good indeed.
After Qantas staff asked us we have the option to book our hotel and then email per written letter. I was denied my right for a $300 voucher after the flight was delayed 24h. Wael Idriss On Nov 22
Polite staff but incompetent staff. They changed my window seat to isle seat and then lied saying the seat was broken, yet I see someone else sitting there! They lost my luggage. Their standards have dropped a lot compared to pre-pandemic.
There was not even a single time where united airlines from lga has made to the gate straight , 1 hr if delay today
The seats on this flight weren’t as comfortable as we had expected. Even leaned back these seats left us feeling crappy in our backs. Also we had to use our own tablets for movies, but nothing in the seats in front of us to hold the tablets up.
Check in was chaotic with only one counter for business class and first class. The luggage conveyor belt at JFK airport was broken so the flight departure was delayed which made the flight stressful as I had a tight connection. Although the captain said they could make up the delay, they didn’t do so.
I had a good time. However, I paid for the wifi and it was in and out the whole flight.
3 hour delay…. Nearly 2 hours sitting on tarmac. Do better, United. Or at least have the sense to not say “we hope you enjoyed your flight with us” upon disembarking.
Everything except the food and entertainment. It was a great experience though
Unfortunately weather delayed our flight waiting for our plane to arrive and due to a little snow time was needed to deice the plane so departure was very delayed and I missed the connecting flight
Flight was delayed from 35 minute delayed aircraft arrival to 90 minute delay causing us to miss international connecting flight on SWISS resulting in 16 hour delay to reach detonation causing significant angst, monetary loss and discomfort. SWISS transfer desk and staff was like robots not willing to help at all.
Best part: It’s operated by All Nippon Airways. It’s quite literally comfortable, reliable and respected from boarding to landing each and every time. It’s perfection without extremity in lavishness — it’s how flying should always be!
The staff was very friendly. The seats seemed quite small. Overall the flight was pleasant.
