The entertainment system was nice, the drinks were good, and the food was OK in Economy Class
The cabin crew was not very outgoing and not proactive in any way when it came to helping customers. The overall 777 plane was OK. I would have liked to see if the A380 was nicer. The entertainment screens were lower resolution with a good, but not great selection of content.
the flight attendants were more present and even spoke English.
World-class service at a price, convenience of connections, still free seat resevation and decent luggage allowance, two suitcases, for all of which other carriers extort extra payments.
Little bit quicker tray collection after meal.
It was on time and we got there safely, otherwise not memorable in any way.
The staff...not very outgoing....they clearly wish that they were somewhere else.
flight attendants from Nairobi to Istanbul were rude and unaccomodating. asking for a glass of water appeared to overwhelm the flight attendant.
My luggage didn’t arrived in Santiago And it was so frustrating start my vacation Here without medicines, winter clothes, Phones cables and chargers etc et I would like to know When I can have my suitcases
Flight attendants were helpful without waking up passengers wjo wanted to sleep.
Lufthansa is extremely efficient, and the staff is very helpful all while being cheerful and kind. The planes are new and clean, everything was a notch above typical economy carriers. Well done!
The Entertainment, the Food and the nice and friendly manner of all personell.
Slept like a baby with no interruptions.
They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.
Made us wait over 2 hours on the tarmac before take off inside the airplane.
The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).
High cost to prebook seats was twice what Spirit or Frontier would charge
Very timely, didn't take forever getting off the ground
As a first time traveler, it would have been nice to have a little help with navigating the airport once I arrived.
Films, TV screens did not work
|Flights Arrive in||Rome|
|Flights Depart from||Buffalo|
|Airlines||Turkish Airlines, Lufthansa, American Airlines|
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