Find cheap flights from Burbank to Singapore

Pros: "Crew was amazing"
Cons: "Really enjoy the travel with JAL"

Pros: "great crew"
Cons: "better breakfast or snack before arrival"

Pros: "Great seat, cabin crew was fine."
Cons: "Too much confusion trying to just find a shower in the lounge"

Cons: "Movie selection"

Pros: "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
Cons: "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."

Pros: "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
Cons: "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."

Pros: "Everything"
Cons: "Nothing"

Pros: "Politeness."

Cons: "Please contact me immediately!"

Pros: "Service was excellent"
Cons: "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"

Pros: "Service was very goood"
Cons: "Food was not great and entertainment was average"

Pros: "Entertainment was good"
Cons: "PA system was used excessively."

Pros: "Nothing"
Cons: "Everything. I will fly out from Narita from this point forward."

Cons: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Pros: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Cons: "More movie options would have been nice."

Cons: "Cancelled flight"

Cons: "Double standard"

Pros: "Great service Timely departure and arrival. JAL is really punctual"

Pros: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Cons: "Economy meal is not that great. Boarding should be by zone or by seat number."

Pros: "Flight was comfortable enough"
Cons: "4 stars for food and entertainment as it was only an hour flight."

Pros: "customer service spoke English"
Cons: "1) when my flight was delayed significantly due to weather, I was not notified until I got to the airport 2) when the same flight was cancelled, I was on hold with JAL for over an hour before I could speak with customer service\ 3) customer service could not rebook me for another flight until 3 whole days later 4) I had to look on JAL's website and inform their customer service about flight options that were somewhat sooner 5) no compensation was offered for 2 days of delays and flying out of another city (I paid for my own transport to this other city in order to make my final destination on time)"

Pros: "I got an upgrade!"

Cons: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."

Pros: "Excellent food. Lots of food, drinks. Comfortable plane."

Pros: "Boarding and crew"
Cons: "Lost luggage"

Pros: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"

Pros: "The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service."

Pros: "Friendly and helpful staff, excellent food."

Pros: "Simply excellent !!!"

Pros: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Cons: "The horrible JET LAG I have now lol."

Pros: "Flight attendants were super helpful and lovely, couldn't have asked for better. Very pleasant experience. Plane was clean and tidy and they arranged us all so the majority of us had a spare seat in the middle which I'm sure everyone appreciated."

Pros: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Cons: "The service was so so and food was lousy"

Pros: "Very comfortable, good movie/entertainment choices, great crew"

Pros: "Enjoyed the greeting, politeness and food"
Cons: "More English speaking would be preferred"

Pros: "Staffs areattentive"
Cons: "Chair space so limited"

Pros: "It was a good price. I always like JAL flights that provide much better service than American companies. The Japanese staff are EXCELLENT! My flight was delayed from Montreal, but when I arrived Chicago, the JAL crew was waiting to take me to the next terminal!! (This never happens for American airline companies!!)"
Cons: "The food is getting terrible. They had better food a year ago."

Pros: "Everything worked as planned."

Pros: "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
Cons: "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."

Pros: "Friendly staff"
Cons: "Only a small bread í offered for breakfast for a 7 night flight. Expectation is to have a standard flight breakfast."

Cons: "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."

Pros: "Service was especially good. Very professional."
Cons: "Nothing"

Pros: "fine food, the pilot handled a typhoon like a pro"

Pros: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."

Pros: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."

Pros: "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."

Pros: "excellent seat space and excellent in-flight service."

Pros: "The flight was smooth boarding and sailing with excellent service."

Pros: "nothing at all...horrible aircraft, horrible flight"
Cons: "1) could not pre-book seat as it was a codeshare. You should change that...better on a budget carrier 2) The plane is not competitive, ancient entertainment system, no power in seats to plug in 3) Entertainment system did not work for all but 10 minutes or so of the flight. 4) food was really horrid, no japanese option!"

Cons: "ignore the "poor scores for this leg...flight was just fine, this is what I "bought" Not the horrible first leg of this trip...you should drop the code share with AA it is hurting you!!!"

Pros: "comfortable seats. Crew was friendly. Food was good."
Cons: "cannot think of any. I am Qatar airways fan"

Pros: "Yes"

Pros: "Everything great!"
Cons: "~"

Cons: "Flight was a little long!"

Pros: "attentive crew. comfortable seating. good food options"

Cons: "Food"

Pros: "Flight attendants were very polite."
Cons: "The seats could be more wide."

Pros: "Yes"

Pros: "Crew is amazing"
Cons: "The Entertainment screen wasn’t working"

Pros: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Cons: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."

Pros: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Cons: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."

Pros: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"

Pros: "The crew was amazing. Made traveling with infant little less harder."
Cons: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"

Pros: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Cons: "Nothing. Every thing was great!"

Pros: "much better than average food"
Cons: "shorter length flight but maybe little can be done,"

Cons: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."

Pros: "Excellent crew and food."
Cons: "No WiFi."

Pros: "Entertainment variety Frequent drinks offered onboard"
Cons: "Insufficient amount of in-flight food portion"

Cons: "Cramped and full flight with no entertainment. Stewardesses were also talkin too much among themselves."

Pros: "Same as above"
Cons: "Same as above"

Pros: "Plane was very empty so it allowed us to spread out."
Cons: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Cons: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Pros: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Cons: "I enjoyed their meal and services wanted to be Oliver Twist"

Pros: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Cons: "None"

Pros: "Crew were great and sincere"
Cons: "Qatar gave problems changing flight for emergency purpose and had produced all documents but they wanted further documentation which could not have access because at,a foreign country. Felt they don't care and it was all to do with money which had to pay."

Pros: "From boarding to landing, I had a great flight. Flight was from NYC to Jakarta via Doha. Flight on a b777 to Jakarta and b787 to Jakarta. Plane had plenty of legroom and nicely designed entertainment system. Service was world class. About every hour or so, a crew member would ask if we wanted drinks. Food was great, had 3 choices of entrees for each meal."

Pros: "Staff is friendly"
Cons: "The seats are tight and I am a slim person"

Pros: "Heavenly for an airplane ride!"

Cons: "Seats and legroom too small"

Pros: "Completely satisfied. Excellent all the way!"
Cons: "Everything was perfect. Thank You."

Pros: "Ease of boarding process,"
Cons: "Food while going to Hyderabad. Unfortunately, we have ordered Lacto Veg thinking they will provide milk etc. That food was horrible"

Pros: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Cons: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."

Pros: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Cons: "Food was not up to par and seats could have been a bit bigger for the economy bracket."

Pros: "Service. Kindness"
Cons: "Nothing"

Pros: "Very very clean plane."
Cons: "Movie selection could be improved. Second meal had no vegan option."

Cons: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"

Pros: "It was excellent."
Cons: "It was excellent."

Cons: "horrible customer service at Doha Airport"

Pros: "Nothing"
Cons: "No entertainment"

Cons: "Nothing wrong every thing is good"

Cons: "I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks."

Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Cons: "Greedy airline! Qatar Airway is a hyper money hungry scammer who catches customers to rip money off from and creates a super tedious and painful experience for customers to ensure their private gains!!! Qatar Airway was delayed for more than an hour at the first departing airport! NO APOLOGIES OR MUCH EXPLANATION OF ANY KIND!! This is just how mindful and courteous they are. It sets the base tone of what this airline is made of. Then at the connecting airport, they closed the gate minutes before the departing time claiming the gate closes 20 minutes before the departing time, knowing they are leaving customers behind who has checked in and just haven’t arrived at the gate yet. And I arrived the gate minutes before the departure time. They can’t wait?! If so, why is it ok for them to delay for an hour without any explanation not to mention apology? Sure there are RULES. But remember what kind of airlines will have tons of rules that will guarantee you to fail?! Almost always the most shady, scammy and money hungry airlines who use ridiculous or ad hoc made RULES to set pitfalls for customers and ensure their profit gains by doing so!! Remember those European cheap airlines?!! They have tons of rules. You are set to fail even you have a smaller bags than some passengers who passed the gate without penalty. You are just unlucky – they set eyes to catch opportunities to rip you off whenever they can and whenever they are in the mood to be able to come up with lame excuses. With normal airlines, you realize your luggage which has been slightly overweight or over sized will be able to pass through without incurring any penalties. So any saying of rules are lame excuses and are shitty airlines’ lame excuses. The thing is good airlines will delay their flight a few minutes to wait for the passenger. If this is considered too needy of a requirement, then what happens next will shock you and reaffirm you how wrongful and shady this airline is. After missing the flight despite you arrived before the departing time, you have to purchase a full price ticket in order to fly again. As I declined to fly with them again since the ticket is too pricey and repurchased a ticket with another airline, they came up with an excuse that in order to release my luggage, they have to reissue a new flight ticket: so I have to pay both a luggage release fee and a flight ticket fee!!! What a gold digger Qatar Airway is haha. Luckily as I protested, they eventually didn’t make me to pay for a new flight ticket fee except a luggage release fee (really?). The sales office quoted a price of $250 to the luggage office. Then it took me a few minutes to get to the sales office. Strange thing happened, despite I mentioned the communication they are aware of, they are trying to find some “RULES” again to validate that I have to pay for an air ticket. I emphasized that is not the case. As I get irritated, guess what they did? They managed to come up with another excuse that in or"

Pros: "Crew courtesy."

Cons: "This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore"

Pros: "Comfortable and easy"
Cons: "Departs in early morning"

Pros: "Price and schedule"
Cons: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."

Pros: "It was nice service and hospitality"

Pros: "The crew were very friendly and helpful."
Cons: "I am a very tall man and was unable to have an exit row seat. It was not explained why just that they were not available. When I booked the flights I was told to get to the airport as early as possible as exit row seats cannot be booked."

Pros: "Good boarding. Nice flight attendants."
Cons: "Economy seats were too close to others. Entertainment displays on 777 planes didn't react well to touch. Too many large roller bags allowed on plane. Arm rests on A330 and 777 wouldn't go all the way up."

Pros: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Cons: "Keep the good work."

Pros: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"

Pros: "The crew was nice, and there was sufficient overhead space for my bag."
Cons: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."

Cons: "Nothing"

Cons: "Availability of livesport tv channels"

Pros: "Great crew and entertainment"
Cons: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Pros: "Everything was outstanding"
Cons: "Nothinng really"

Cons: "Boarding system. Final call on gate and it's to get to 2 more areas."

Pros: "The seat was super comfortable"
Cons: "Overall great experience!!"

Pros: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Cons: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"

Pros: "Good food friendly staff"

Pros: "Loved the spaciuos seats and great leg room. Food superb!"
Cons: "Annoying passenfer who peobably drank too much"

Cons: "Internet on board wws not working"

Pros: "The entertainment system is good"
Cons: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."

Pros: "Food"
Cons: "I was sitting in emergency exit so i will not complain of small seats"

Pros: "the crew are nice"
Cons: "food limited selection"

Pros: "Pleasantly surprised by the meals. The crew were professional, attentive, and friendly. The seat I chose had plenty of leg space and I will select it again the next time I fly with Emirates."
Cons: "The toilet seat covers were finished so I spent a lot of time lining the seat with toilet paper."

Pros: "The in flight crew was friendly and helpful."
Cons: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."

Pros: "The ground staff at Gatwick was friendly, helpful and efficient."

Cons: "Seats a bit tight"

Pros: "Good space for economy class"
Cons: "Announce duty free on flight is closing soon so if interested to purchase last min pls check with crew...by the time you get hold of crew I find out it’s closed - all in 5 mins, from the time I saw message and spoke with crew member it was shut. Should give a little more time on announcements, enough to get a crew member and see products to purchase."

Pros: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"

Pros: "The service was excellent and the crew tried to keep everyone comfortable. Food was good and great selection when it comes to entertainment."

Pros: "I liked the food and entertainment only."
Cons: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."

Pros: "Everything"
Cons: "Nothing's"

Pros: "First time on Emirates. Can definitely see why the company gets such high ratings. Crew very efficient and accommodating. Food was better than I expected. Especially the smoked chicken salad. I would have ordered that in a restaurant actually. The flight was long but not the seat not uncomfortable. Would try them again."

Pros: "Enerttainment"
Cons: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."

Pros: "very comprehensive entertainment system"
Cons: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."

Pros: "Food and drinks"

Pros: "Staff and the choice of movies in the entertainment system."
Cons: "The food could be better. Should provide choice of fruits, salad, yogurt etc. The economy class seats should be made more comfortable for long flights. The seats are ok if it is a 4 or 5 hour flight."

Pros: "Staff did their best and were polite but ultimately had no solution for the issue"
Cons: "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."

Pros: "On time departure"
Cons: "No food at all, the same flight in the other direction had food."

Cons: "Staff or what resembles a cabin crew came to ask me to give them Back a water bottle that anther staff gave me earlier ? Asked me to switch off my Movie to fight for a water bottle ? Very unprofessional"

Pros: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Cons: "Nothing"

Pros: "Attentive service, had a special treat for me as it was my birthday."

Pros: "Nothing."
Cons: "Screaming kids the entire 14 hours. The staff should have at least spoke to the family and kindly asked for them to take care of calming the child down. Instead, he screamed the entire flight and did as he pleased, with no regard to any of the customers on the flight."

Cons: "1.45 hours connection time in Dubai was hardly sufficient. Had to run through main terminal. Despite being in business class, no special service to bring us to the gate. Not good enough frankly."

Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

Pros: "Excellent entertainment on a comfortable sized tv screen."
Cons: "More beverages would be nicer."

Pros: "I got bumped up to business class. Excellent service"
Cons: "I stayed in line for 4 hours to get checked it."

Cons: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"

Pros: "Overall good flight and experience. Service defines EK from others."
Cons: "Boarding a bit disorganized and seats are very cramped up."

Pros: "Barcelona to Dubai flight - the flight attendants were personable, helpful, and very courteous. In-flight service was frequent with many stops to check on the passengers of a very full flight. Wonderful and attentive service, even when juggling such a large number of passengers. I was very impressed with the work ethic of this crew."
Cons: "The flight attendants on the Dubai to Singapore flight were surprisingly unhelpful. It was a mostly empty flight and yet during this flight, there were very infrequent beverage service. When I activated my call flight attendant button, no one stopped by. This included at least 3 different flight attendants passing me, some more than a few times, and not once did anyone stop. After waiting for 10 - 15 minutes, I turned off the light and went to the galley part of the plane, only to find a group of flight attendants socializing. I requested a drink and it was handed to me without the attendant every making eye contact as the attendant still was facing and engaged in their conversation. This is not the first time I have experienced this on an Emirates flight so I think the staff training may need to be reinforced. Business class service on Emirates is quite good. But I fly both Economy and Business class. The experiences in Economy did affect my decision on which airline I generally fly with for business class travel."

Pros: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
Cons: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."

Pros: "Large room between seats in economy such that I could sit comfortably with my rather long legs"

Cons: "My check in luggage was torn. The handle was ripped off from one side. :("

Pros: "Airplane was amazing and the aurlines crew awesome"
Cons: "Nothing"

Cons: "I would never ever travel on Emirates They got the passenger off the plane due to a chip issue on one of the passengers British passport , all 4 passengers were stranded in Dubai for 72 hours without any help with accommodation or food , 3 passengers were kids and they were not allowed to board without any reason , finally re routed to London without a connecting flight to USA , this is day 6 and still fighting with them for a connecting flight This has turned into the worst night mare , have so far spend 948 cell phone minutes , several phone calls , several supervisors involved but no resolution I am seeking legal help in this case as I have everything on my end and still no where Also when contacted vayama booking agency , every time wait was over 45 mins to 1:50 mins , have records of all calls and wait times I was bounced back bra travel agency and Emirates and still no where"

Pros: "Everything was great and the service was really good. The drinks were really nice with many options including a half bottle of red wine."
Cons: "My food took sometime to come back as they ran out of lamb. The clean up service took awhile and my used cups were still on the table. But overall I like the Emirates."

Pros: "Kind flight attendants food."
Cons: "Too crowded."

Pros: "Being a tall guy, I appreciated the extra legroom in first class."
Cons: "The boarding in Burbank was chaotic and caused delays. Resulting in a longer delay to my final destination."

Pros: "All 4 legs of our flight were right on time, and the planes appeared to be clean."
Cons: "Paying first class fare buys a couple of additional inches of space, but nothing more. There's nothing really first class about it."

Pros: "Great crew, very efficient"

Cons: "Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty."

Pros: "The boarding was quick and easy and the lights were dimmed as it was a red eye flight. Couldn't have asked for anything more."

Cons: "There was crowding at the gate.. the staff was rude, sitting on the tarmac over an hour the plane was stuffy and no beverages were offered, no one was knowledgeable regarding if connecting flights would be missed,"

Pros: "Good crew, but terrible turbulence and broken microphone"

Pros: "Nothing"
Cons: "Wait"

Pros: "The movie selections"

Pros: "Everything on time."
Cons: "It was a short flight so the A/C didn't affect my throat."

Pros: "Arrived on time, pleasant staff, but crowded. I arrived in plenty of time to make it to the gate for my connecting flight with no problem."
Cons: "There did seem to have been a problem with the entertainment video not working properly on my side of the plane. Food was more of a snack, which consisted of biscuits or pretzels and a drink."

Pros: "Crew was very friendly. Flight departure was on time."
Cons: "The food. Same sandwich the last 4 years."

Pros: "I preordered a wrap on the AA website and the reWAS NO FOOD ON THE FLIGHT, other than two cookies."

Pros: "Fast all to boarding and everything"
Cons: "No comment"

Cons: "I was so disappointed as soon as I walked into the plane. It was very old plane and very dated. There was no entertainment center. It was a long flight with nothing to do. :( I will never fly with American Airlines to Europe again)"

Cons: "Getting canned and moved to a flight that is five hours later"

Pros: "the flight was nearly empty so everyone got to stretch out and there was almost always a restroom available"
Cons: "I got a lot of engine noise so I didn't enjoy the entertainment as much"

Pros: "The boarding was quick and easy."
Cons: "This was my first time on a British Airways flight and I wasn’t to pleased. I asked for a soft and the crew member took nearly an hour to bring me one. I was sitting in a crammed seat and to make it worse the tv wasn’t working. It was on but I couldn’t change any channel. It was over a 6 hour flight that seemed even longer."

Cons: "Flight delayed by 35 minutes"

Pros: "Easy and quick boarding. Excellwnt service in first class. Comfortable ride."
Cons: "Nothing. Excellent travel experience."

Pros: "I got to Boston safely and the pilot and attendants did their best jobs. Also my luggage arrived in a timely manner."
Cons: "Your seats are too small even for a relatively small person. You should hire more flight attendants so that they are more available to help customers. We should be fed on flights of 6 hours long. American treats us like chattel and make flying unappealing."

Cons: "Flight was fine but took 20 minutes to find a gate agent at DCA to let us off the plane."

Pros: "Boarding and flight was on time."
Cons: "Nothing"

Pros: "crew"
Cons: "food purchase options limited on a long flight"

Pros: "Everything went very well."
Cons: "No room between seats."

Pros: "Flight was great. Crew was very attentive and the flight was under booked giving my wife and I an empty middle seat. The entertainment was vast consisting of movies and TV shows to pass the time."
Cons: "n/a"

Pros: "Crew was nice"
Cons: "Flight was rocky and delayed 4 hours"

Cons: "Airline valet checked luggage, deplaned us then had us wait as carry-on luggage was handed off one by one"

Cons: "departed late, we have to wait 20 minutes on board, flight arrived late to destination and in Lima airport were not gates, no buses available so we have to wait another 25 minutes in the plane, once in the terminal another 15-20 minutes waiting luggage"

Pros: "Great people"

Pros: "Nothing"
Cons: "All of abo e, many delays, no usb plug or refuse to show me, charge for luggage, no headphone."

Pros: "Flight was on time"
Cons: "No individual movie screens and no way to connect to the one movie on the flip down screen since I didn't have the American Airlines app."

Pros: "Newest aircraft, great customer service"
Cons: "Nothing"

Pros: "What I absolutely adored is that I left my phone in Philly, and the gate agents put it on the next flight up to Boston. I picked it up from American Luggage Services in Boston the next day. Priceless!"

Pros: "Flight was cancelled after 5 hours"

Pros: "just Ok for everything."

Pros: "The plane had a wider aisle - much appreciatedz"

Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."

Pros: "The selection of movies from VCE to PHL was awesome and so were the attendants. Great flight and staff!"

Pros: "convenience of Burbank airport"
Cons: "staff at check-in couldn't get my TSA pre-check printed on my ticket, got picked out to be patted down in regular line"

Pros: "It was on time & staff were pleasant & effective"

Pros: "I loved the Qantas plane that took us from LAX to Sudney. It was so quiet and smooth, and each seat in coach had very slight improvements , such as a head rest that moved, and cushions that atually felt comfortable. I think it was a new Dreamliner or something similar. AA should use these."

Pros: "Movies"

Cons: "Didn't ask for any food so can't rate that or entertainment"

Pros: "The crew's response was better than expected."
Cons: "Snacks were a bit too expensive."

Cons: "Food was expensive and not well put together."

Cons: "Jetway should not be backed up all the way to the counter. Stop calling so many groups for boarding without knowing that no one is actually getting onboard. Force subsequent groups to step aside until called."

Pros: "Great crew is what made the short flight awesome!"

Pros: "Crew Service"
Cons: "Lack of other entertainment options"

Cons: "After paying for a seat upgrade when I booked the ticket, I was forced to pay a second upgrade fee just to sit only 12 rows further back than the seat I paid for. The excuse given by the airline was that they had changed planes and the new plane didn't have a seat 13F. Instead, the equivalent was row 40. I was told that I could pay more and more up to row 25, but that all the lower rows were full. When I asked the service rep to refund the difference, I was told I had to fill out a form online. I was told there are no humans with whom a customer can speak that can process a refund."

Pros: "Awesome and funny service."

Pros: "Excellent gate crew"
Cons: "Pretty uncomfortable seat"

Pros: "gate agent helped to get me on a flight at LAX just made it an extra 10 hours"
Cons: "not cancel my flight"

Pros: "Seat held up nicely for 17 hour trip. Legroom was satisfactory in economy."
Cons: "Food was not special and portions rather stngy. Fur length if flight larger portions and an extra snack would be great. ANA 13 hour flight had larger portions and same number of meals Entertainment was mediocre. Current releases of movies would be great."

Pros: "Flight was on time and quick"
Cons: "Seat comfort was terrible, as if the seats were made for children."

Pros: "The airline used senior crew that was excellent. The entertainment was very good, but could use more bingeworthy titles. Great carry on room."
Cons: "Food and snack offerings were paltry and and standard. More for a domestic flight. No warm snacks nor extra snacks, just leftovers. So bring your own. There should be a bit more pitch for economy. Economy plus was just equal to what is economy on other ultra long flights. No amenity kit and only gave tiny blankets. Bathroom only had soap so bring lotions and other products."

Pros: "Everything except food"
Cons: "Food"

Pros: "- Decent entertainment selection - Seats weren't the worst"
Cons: "- Food was kinda so so"

Pros: "Efficient"
Cons: "Delayed departure; cramped seat; minimal amenities"

Pros: "The 787. Great plane. Great ride."
Cons: "Crew members on all 37 United flights that I have taken in the past 19 months have been rude, unpleasant and grumpy. They do not accommodate modern methods of making children comfortable in seats, such as the use of jetkids and jetbox accessories. I have experienced lies (yes, I’ll be back with more water! Sure, I’ll check for some eye wash for your wife.), misleading (embellishing rules, enforcing rules that do not exist) and overall terrible behavior. With the exception of a few ground crew members who’ve shone through, my interactions with United staff have not been good."

Pros: "By being the longest flight in the world, the 17 hours went fast. I watched three movies and slept two or three hours after each movie and later read a small book. The attendants were attentive and made things comfortable."
Cons: "Could have had a better selection in movies."

Pros: "Quick boarding"
Cons: "Horrible uncomfortable plane"

Cons: "Would not give us hotel vouchet"

Pros: "Awesome and helpful crew"
Cons: "Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate."

Cons: "The movie not updated. No chinese movie. Love the pillow and blanket at business flight."

Pros: "Was actually not delayed and arrived 1 hour early! Wow!"
Cons: "Flying coach on United isn't the greatest experience. Boring food and very little water, less leg room"

Pros: "That it was only a 5/6 hour flight"
Cons: "Movie choices were very limited. Need better snacks than only little mixed crackers."

Pros: "Quick and easy to board."
Cons: "N/A"

Pros: "I missed this flight."
Cons: "Not applicable"

Pros: "What has happened to the carry on bag rule at United? Spirit bag rules at United prices. Not right. I will fly someone else."

Pros: "I really can't complain about the flight. Great service and on time"
Cons: "The only unfortunate thing was there were no TVs which was a bummer"

Pros: "Caught all my flights on time everything went smooth."
Cons: "All good things"

Pros: "6 HOUR DELAY I THINK THAT SAYS IT ALL"
Cons: "EVEEYTHING"

Cons: "The Overnight flight I had was EXTREMELY uncomfortable. Too uncomfortable to even sleep at all. The seating is so tight, I could barely move my legs when the seat in front of me was reclined (and I am tiny!) I landed after my connecting flight was already boarded, causing an employee from the airline to announce my name over the intercom on the plane and tell the passengers to "clear a lane for me." I ran with my suitcase over my head, bumping into people and making it to my next gate...where I was told there was ABSOLUTELY NO ROOM for my carry on...which was also, very tiny. I specifically did not want to check my bag because I needed to immediately hop off the plane to make it to work on time. Another customer was VERY upset about having to check his bag and was pulled aside. I finally was told I needed to check my bag at the gate to get on. So i did. As I entered the plane, about half of it was COMPLETELY empty with PLENTY of room. I was floored. About 10 minutes later, the very angry man happily entered with his carry on and stored it easily in the overhead bin. My frustration was at a peak. But I said nothing. When I arrived to Newark, I rushed to baggage claim and guess what? After 30 minutes of waiting, my bag never showed up. I had to check in with information and finally found it. But this caused to me to be late for work. I have usually had a great experience with United. But this experience has changed my mind completely and am very upset."

Cons: "Flight cancelled and no alternative to deal with cancelled flight"

Pros: "The best time to fly a particular airline is right after they've been in the news with bad publicity. Every single personnel was attentive and cordial."
Cons: "It was a smaller plane and very full. The seats are packed so tightly together, you dare not sneeze."

Pros: "Everything was fine on the first leg."
Cons: "Delays, very long delays. Not a fault of anyone but United had delays."

Pros: "Nada"
Cons: "Overbooked as usual on a flight we had no chance to make"

Pros: "Very comfortable and the staff was great!"

Pros: "Flight attendant was fine"
Cons: "Was told upon checking in that they did not have s seat for me. United airlines informed me that third party websites do not guarantee seats. You must book directly on united. They over book the flight and several passengers were not allowed on the flight"

Pros: "fast smooth safe trip"
Cons: "They ran out of food, didn't get any snacks, which were pretzels, I would prefer peanuts like in the old days."

Cons: "HORRIBLE CUSTOMER SERVICE FROM UNITED AND THE THIRD PARTY CONSOLIDATOR. Awful. Awful. Awful."

Pros: "Flight was smooth and on board crew was nice and helpful. Flight attendant noticed I came on with a cane and offered to have a wheelchair ride available in the SF airport. Reminding me that it was a large airport. I declined, but she encouraged me to try it and I agreed. She was concerned and very helpful."
Cons: "The plane was a small plane and we had to disembark on the tarmac. There were two attendants with wheelchairs but they didn't have my name so I walked on. The flight attendant called to me and said to wait. One of the attendants came up with a wheelchair and said he would take me. Unfortunately, a steep ramp had to be used to get into the airport building. He asked another worker to help him and all the way up the ramp I had to listen to comments about "good thing they had eaten their Wheaties" and "they were getting a good workout." I know that I am not a small person, but these ongoing comments were rude and insulting. When we got into the gate the attendant told me that he didn't have my name on his list and had to call for permission to take me through the airport. I waited and he came back and said he couldn't take me, but if I could wait someone else could come for me. I had waited enough already and suffered their rude comments, so I said no thanks and walked slowly through the airport. This experience has left me with a bad feeling for the airline and its personnel. I believe their staff could use sensitivity training at the very least!"

Cons: "Had to wait at gate for a while before disembarking."

Cons: "cancelled"

Pros: "On way from Boston to SF, Burbank,,and from Burbank to SF, everything, from service, plane comfortability, seating, was excellent. I was really impressed! But they dropped the ball,the last leg of journey."
Cons: "In SF, I paid wheelchair assistant, who left me at Gate 62, and I told him to come get me if gate changed. He never came back, even after hefty tip, and last minute I had to get to Gate 73, almost fainted, I have leukemia. Though I was able to,board first, the plane was older, smaller, and I was out in an E, middle, seat. Horrible experience."

Cons: "No notification that the flight was cancelled until I got to the airport. Not sure then why I share my phone number and email"

Cons: "Loud girls behind me talking."

Pros: "Super sweet flight crew and great entertainment."

Pros: "Crew was able to get most of those delayed onto the incomming flight which was also delayed."
Cons: "The fact that united has no spare planes in case of a delay. Not cool."

Cons: "Tiny seat"

Pros: "I waited for 4 hours on the second left of my flight. That was unpleasant but I appreciate Kayak sending continuous updates"
Cons: "read above"

Pros: "The flight attendants were helpful"
Cons: "Everything prior to boarding. I missed my first flight trying to find someone to help me with a lost item. I was sent to four different places before being sent back to security where I started. When I went to book another flight, I asked for the first available flight which I later found out I did not get.. The flight they booked me on departed late so I missed my connection. Ended up sleeping in the airport all night because Airline would not even pay for a room."

Pros: "Food choices were really good."
Cons: "I went to the bathroom when a crew member was passing some ice cream, therefore I lost my chance to get some. The person sitting next to me took both pillows and covers for herself."

Cons: "Four hour equipment delay on departure One hour equipment delay in return I never want to fly connecting again but it was the only way to get from Newark to Burbank."

Pros: "The flight attendant was super."
Cons: "Nothing really. I would like it if pilots would be more interactive. Tell passengers landmarks and cities/states they pass over. Seems no one does that."

Pros: "Getting to my destination"
Cons: "Almost 3 hours delay on the way there and the same on the way back. It's so unacceptable"

Pros: "Other than all my flights were delayed"
Cons: "Flights delayed"

Cons: "Plane Was delayed For 3 hours. Will never fly United. Alaska is way better"

Pros: "Good, easy"