BTV - MCO
Find cheap flights from Burlington to Orlando Airport
Good to know
|January||Best time to beat the crowds with an average 45% drop in price.|
|February||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$237||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Burlington to Orlando
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $129 or less one-way and $169 or less round-trip.
- The cheapest flight from Burlington to Orlando Airport was found 26 days before departure, on average.
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be January, February and March. The cheapest month to fly is January.
- Morning departure is around 13% cheaper than an evening flight, on average*.
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Top 5 airlines serving Burlington to Orlando
Scores according to KAYAK customer reviews
Pros: "Unlimited snacks, comfortable roomy seats, refreshing looking cabin, family boarding"
Cons: "On time flight"
Cons: "I forgot my earbuds and there were no complimentary headsets available"
Pros: "Love the live TV, unlimited drinks and snacks and ultra courteous flight attendants."
Cons: "That we were delayed by 90 mins."
Pros: "Did not board that flight... I received emails throughout the day of departure time changes and the last email indicated that they had changed the departure time 33 minutes earlier. I was already en route for the flight when I received the email . When I got there they refused to let us boar stating that we were late!!! The attendants were very rude and not at all helpful! Instead they booked a flight for me the next day at a very early time! I lost out time and money! I had booked a hotel. I will never book any flights with Jet Blue ever again."
Pros: "Flight attendant was exceptional!!!"
Pros: "On time departure"
Pros: "It wasn’t terrible. It was average."
Cons: "My television was broken. The seats were smaller than I imagined seeing that it was “even more space”. You would think that the seats would be just a little bigger especially to accommodate someone with some extra package (weight)."
Pros: "Lost my luggage and were not helpful and if was my sisters wedding"
Pros: "Flight was steady, entertainment was great, and it was comfortable."
Pros: "Weather and atmosphere in Orlando!"
Cons: "I had a great flight! No complaints! I didn’t use I flight entertainment, so I can’t recommend either way. The food was good, but I did purchase it. Hence the 4 stars."
Cons: "Jet Blue didn’t transfer my baggage to the company which I would fly with after, and if the office didn’t call me I would have my luggage lost. Not to mention that I had to stay caring it around the airport for 13 hours, until the time of my next flight."
Pros: "Great trip on time would book on jet blue again"
Pros: "Free Wi-Fi"
Cons: "It was not clear the baggage righ!"
Pros: "Nice plane. Could have used a plug."
Cons: "The food was ok. But worse than the food I had on the way to the us. I didn't get all of my boarding passes in NYC so I had to go get them in Orlando which ment changing airport terminal to get to the LAtam desk and back doing 1 hour and a half of TSA security check..."
Cons: "Rude, abrupt crew in flight. Boarding agent made us check a case that we carried on on the outgoing flight, with exact same dimensions. Prefer Southwest!"
Pros: "We love how much room we get when we fly with Jetblue. Free wifi, movies, tv, makes flight go by quickly!"
Cons: "No cons"
Cons: "Airlines have to adjust their bagagge practices. Some many people are trying to get around fees that the bins are overflow and a fight almost broke out. This wasn't helped by an attendant tell people as they board to place bags anywhere even if not seated at that location."
Pros: "It was a quite comfortable flight on the way back to Orlando."
Cons: "There was nothing I did not like"
Pros: "The entertainment choices were good and the snacks were good."
Cons: "It got really really warm midway through and did not get better until we started our descent. My seat didn't recline and was not in front of an exit row"
Pros: "When we finally boarded."
Cons: "The unexpected delay on a beautiful day."
Cons: "Kennedy very confusing. Over 2 hours to get through to flight but had a little to much time between flights (was ready to board by 5 pm but boarding was 7:30pm)."
Pros: "Flight arrived 30mins early!"
Cons: "The flight was delayed which was going to make me late for my next two connecting flights. They sent me on an airline that had me show up at my destination 36 hours later. Wasted money on my hotel room and activities I had paid for for the first day. Even though I had spoken extensively to the lady helping me about my luggage, it took my bag 5 days to get to me. So instead of enjoying my vacation I was having to spend time in the mall in a foreign country trying to find clothes for each occasion. It also cost a lot of money to repurchase all of these items. I will never support this airline again."
Pros: "Always love flying JetBlue. Left early, and was able to get home a little early which was much needed after 34 hours of traveling. Seat back entertainment is always good, high quality touch screens. Love having wifi access."
Pros: "Left 10 minutes early and arrived 30 minutes early"
Pros: "Having never flown JetBlue before I was pleasantly surprised by how great everything was. The seats were comfortable, WiFi on the plane, staff was friendly. I'll definitely try to take JetBlue again, when possible, in the future."
Pros: "Incredible flexibility to move us to a different plane and get us on our way quickly"
Pros: "Loved the snacks, the space in economy was adequate and the crew was friendly"
Cons: "I would have liked to have some options of free movies, could have been older movies but still some movies. It was early in the morning and there was nothing good on tv and I didn't really want to pay 5$ for one of the featured films"
Pros: "Your employees are happy."
Pros: "Excellent legroom in economy. Free wifi."
Cons: "No charging for electronic devices"
Pros: "Excellent overall service."
Pros: "Very nice flight I will use JetBlue again"
Cons: "Late by over 5 hrs"
Pros: "Easy boarding, ability to download boarding pass via app, FREE WiFi and snacks No issues or complaints. Will definitely fly again!!"
Pros: "Nice Crew"
Cons: "Ran a little late (30 minutes)"
Cons: "It was the worst day in my life. Delay and almost canceled"
Pros: "The crew promised 100$ credit per ticket and never kept the promise. Flight was scheduled to leave ny at 130pm , and left at 630pm , with 2 small kids waiting at the airport was a horrible experience. I understand that delays happen. But not keeping us informed & fake promises of $100 credit per ticket was just wrong."
Cons: "I would like jet blue to issue me $300 credit as promised & announced in flight by the crew."
Cons: "had major delays ... Aircraft waited about an hour to take off."
Pros: "The flight was about 1/3 full, so it was very quick to board and very quiet. The limited free in-air WiFi was a nice bonus."
Cons: "Airport problems, JFK is the worst airport I ever transfer at. Lack of signage for transfer passengers, it made me so confused for not knowing where should I go for my connecting flight. Long walk in between terminals even taking AirTrain. JetBlue problems, ground staff are not helpful at all. No separate line for transferring guest, long line for everything. Got separate seats at check in counter, but realized the flight is not full and my husband and I both had nobody sit next to us, really don't know why they assigned separate seats for us."
Pros: "The flight was quiet and boring like most flights."
Cons: "Free entertainment should be offered, but it wasn't horrible."
Pros: "I had weight problems in my bagagens.nao was informed of the maximum amount of weight"
Cons: "I had weight problems in my bagagens.nao was informed of the maximum amount of weight"
Pros: "timeliness of departure and arrival"
Cons: "earphone jack was static make it unpleasureable to watch the TV. Also couldn't connect to internet"
Pros: "Very consumer oriented company. I was treated very well and was very happy with it. experience above average"
Cons: "Delay on flight and providing beverages while waiting for 6 hours"
Cons: "Boarding process was really poor. Long line for just dropping a bag off that I already paid for."
Pros: "Boarding and crew were professional and courteous."
Cons: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."
Pros: "Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose"
Cons: "I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price."
Pros: "Seat was great, complimentary snacks and alcoholic beverage"
Pros: "I loved flying delta comfort. I’m going to do it more often."
Cons: "6 hours late. Unacceptable."
Pros: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Cons: "Nothing at all great service"
Pros: "Not much"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."
Pros: "Great crew"
Cons: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"
Pros: "I love Delta. The crew members were very safe, courteous, and efficient."
Cons: "The poorly staffed bag check at BTV was maddening. We waited in line for what felt like 15 or more minutes. Boarding was also badly managed and took 20 minutes or so. There was no jetway so passengers had to walk a distance to the plane. The attendants all seemed to be having a bad morning. Not terribly friendly."
Pros: "Delta is always running behind."
Pros: "Trip and flight crew excellent!"
Cons: "I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!"
Pros: "For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin."
Pros: "Enjoy able"
Cons: "My bag was damaged when I arrived at Orlando."
Pros: "Short comfortable flight.. good entertainment to choose from."
Cons: "Everything was good with this flight.."
Pros: "Crew was nice"
Cons: "Always a delay with Delta"
Pros: "Crew and ground staff were excellent"
Cons: "I hate the CRJ configuration- no business class and coach seats are far too close together, worse than many Asian airbus configurations."
Pros: "From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****"
Cons: "The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !"
Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "The boarding process is always horrible. Folks crowd the gate before their class is called. It creates anxiety and edginess. Never a good way to start a trip. While it always goes relatively quickly I feel it should be more organized and folks made to follow a system. Cramming right up against the ticket counter doesn't do anyone any good."
Pros: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Cons: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Cons: "Delta cancelled the flight after midnight on Friday morning, and never rebooked me. I still haven't heard from them. In not even sure why I'm getting alerts about baggage claim."
Cons: "No food on a coast to coast flight, outrageous drink prices and a crew that didn't fit in the aisle. Searched at the gate and was sorry I. Am back in America!!!"
Pros: "Friendly staff"
Cons: "Confusing and chaotic boarding procedure"
Pros: "Appreciated the crew keeping things low key as it was a night flight"
Cons: "There were several members of one family on the flight scattered all over the plane. They seemed to want to visit with each other before the flight (making it difficult for me to get to my seat) and during the flight (making it tough to get some sleep). It would be nice if they had been seated together so as not to disturb others. I know this really isn't Delta's fault, but some people aren't very conscientious"
Pros: "I liked the in-flight entertainment and the crew was very pleasant"
Cons: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."
Cons: "no legroom in a first class and expensive seat No entertainment"
Cons: "The 2+ hour delay"
Cons: "I felt singled out by the gate agents for this leg of the flight. The gate agent called me out twice - once just to check if my carry on fit into the sample size container. Then she did it again when we were boarding. I know she knew she'd already asked me before. Because afterwards, she tried to play it off, laughing and saying "I'd already asked you, didn't it". My carry on fit with ease. There were people with larger suitcases all around me but she continuously singled me out."
Pros: "I had a middle row seat for this 3 hour 50 minute red eye flight. The plane was quite new. There was plenty of storage space in the bins above the seats. My seat was very comfortable. It reclined a lot. The leg room was more than I needed and I am 6' tall. The individual TV monitor was great. Delta made a long flight quite bearable!"
Pros: "The crew made up for some of the lost time"
Cons: "Delta downsized the plane overbooked by 35, reassigned our seating that we made three months ago so we no longer could sit next to each other. My wife had to sit in one row I had to sit in another Delta did all this without contacting us. This was done to many of the passengers. The seats are getting as ridiculously narrow, I thought I was on Spirit Airlines! Now Delta is charging for bags! One reason I had stayed with Delta was although the ticket prices were higher the bags were free, now higher ticket prices and bag fees! Guess I will have to search for another air carrier. Delta is not loyal to me so I won't be loyal to Delta! Fuel is cheaper so they raise fees!"
Pros: "Flight left on time and got in early. This allowed us to catch an earlier flight to Seattle."
Cons: "Seat(19c) is in a position that due to its design causes it to be bumped into continously throughout the flight... I lost track of the amount of times I got jostled by passengers and crew. May want to rethink the use of that seat. They ran out of food. Had to wait over 30 min on the tarmac before being able to deplane."
Pros: "Comfortable seats"
Cons: "Moron putting the seat back in front of me"
Pros: "Going to NY the boarding zones changed by the gate so you could see your time for boarding."
Cons: "Going back to Orlando the boarding zone did not change from 1 and I was the last person boarding. I am not a frequent flier so it was confusing to me."
Pros: "I liked how fluid and easy the landing was. And I especially liked how we arrived to Orlando in less than the allotted time which was three hours."
Cons: "Did not like how there were not many options for eating, but loved the flight overall."
Pros: "The friendliness and helpfulness of flight attendants was outstanding"
Pros: "very nice airplane"
Pros: "Flight was very good. We look at t.v. and watch movies to make the flight short."
Cons: "I didn't like when I call and ask about the delayed when told that they were waiting on equipment, then when we get to the airport was told that the flight was a international flight that was running late. The Lies!!!!"
Pros: "I loved getting an email with my baggage claim number."
Cons: "The food was the same snack they give in the evening and afternoon, even though it was morning- pretzel, peanuts, or cookies."
Pros: "Actually, the entertainment was non-existent. It's a fairly short flight on a commuter jet, so there is no entertainment system."
Pros: "The staff was pleasant and very caring. I traveled with my sister who was in a wheel chair due to he ability to walk long distance and they were just outstanding. And I want to Praise Delta for their understanding and most caring and assistance in assisting me on changing of my return flight due to my husband had a stroke on Thanksgiving Day. I was able to leave out on Friday (11-27-2014) with no problem."
Pros: "Short flight"
Pros: "we arrived earlier than the time listed"
Cons: "no entertainment"
Pros: "I like that every one was friendly and that the flight was early"
Cons: "The seats were so uncomfortable"
Pros: "Smooth flight. Tablet with free games an availible movies in the seat arm rests. Really enjoyed that feature. Finally a friendly staff the whole trip. Usually a hit or miss."
Cons: "Seats could use a little more room. Maybe by an inch in al directions"
Pros: "Some crew members were really nice"
Cons: "First plane broken; they got another one that came in...with electrical problems!!! Arrived over three hours late and nearly missed my cruise. No excuse! AA could check their aircraft the night before, mine was the first flight out. #AAwful flight."
Cons: "We arrived in Amsterdam at 9am, after traveling two hours to get there. We found out right away that there was a delay and chances of missing the connecting flight from Philadelphia to Orlando were great. We requested a different booking to insure travel to Orlando, which was denied. So the connecting flight was missed and after hours arrived in Orlando at midnight. Missed my ride and all car rentals were booked. All this caused a lot of anxiety and unnecessary stress. Very disappointing. And to add to it, the flight itself was horrible and there was no entertainment available for the entire flight."
Cons: "No wifi or chargers or seatback entertainment"
Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
Pros: "Terrible porque no pude viajar ayer"
Pros: "Crew was very nice ."
Pros: "excellent. on time. smooth flight & easy check in"
Cons: "THE LAST TRIPS I HAVE HAD WIT AA HAVE ALL BEEN LATE."
Cons: "Had to deboard the plane due to mechanical problems, hour wait, missed the time to pick up rental car, had to find a new rental car upon arrival at the airport at 2am. Plane was freezing and crew had no blankets."
Pros: "Friendly crew, nice staff on the ground"
Cons: "Laggy wifi for "free entertainment ""
Pros: "Easy connections"
Pros: "On time"
Pros: "Engaged with customers no matter the seat preference"
Cons: "Boarding system not good !"
Pros: "Affordable first class seat - very unusual for AA"
Cons: "No complaints"
Cons: "Boarded an hour late"
Cons: "Lack of personal attention, customer service was horrible, and the in flight stewardess look at the two people to my right offered them drinks and kept walking did not even acknowledge me"
Pros: "Flight attendants were nice"
Cons: "First a terminal change , then a plane change. They kept asking over & over for volunteers to wait for another flight. Even after we finally boarded they announced again asking for volunteers to get off onto another flight. My flight was scheduled for 12:45 it took forever. Then we had a delay at Orlando but it was due to weather which is uncontrollable Terrible flight."
Pros: "I arrived at my destination"
Cons: "AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate."
Cons: "Flights a few hours late, and then the time to turn for the better, and asked the staff, they actually said that I would like to wait, this flight service is really too bad."
Cons: "Late flight and my suitcase still in Orlando (I'm in Lima)."
Pros: "Couldn't of been more impressed especially after being hung out by Southwest!!!"
Pros: "Delayed for more than 2 hours. Nothing good to say. Only the crew and the capitain were nice"
Cons: "Delays. I hate delays. It is irresponsible and plays with people's time."
Cons: "Co captain was late. Sat seat belted forever without moving"
Cons: "the flight had a two hour delay which put me into Orlando very late."
Cons: "The plane was old."
Pros: "All aspects of flight were perfect. Couldn't ask for anything more."
Cons: "Everything was perfect."
Pros: "Smooth flight"
Cons: "Sitting on a plane waiting for take off for two hours."
Cons: "Airlines are not giving passengers the opportunity to get seats ahead of time and you have to wait till the last minute to get them. That is unless you pay extra money got them."
Cons: "I paid to check-in my suitecase....25 dollar's. No lunch or atleast a sandwich in flight. Just not worth 300."
Pros: "Everything went really smooth and no issues"
Cons: "No complaints at all"
Pros: "In-flight entertainment. The new aircraft 787 is great."
Cons: "Too many ads for the in-flight entertainment, too few episodes available."
Pros: "I like the flight it was smooth"
Cons: "Real y the wait but it is ok"
Pros: "By the time I boarded the plane three hours late nothing short of a flux capacitor to make the plane fly back in time would have made this trip even decent."
Cons: "It was just so late."
Cons: "I couldn't make my flight and I couldn't even get a credit / refund. Waste of money"
Cons: "I don't like that you cannot check in online or get a smartphone boarding pass with American."
Pros: "Nothing.. Entire experience was horrible for my 17 year old"
Cons: "Everything.. Will never use American Airlines again"
Pros: "I wasn't able to check in on my app which had me frustrated when I arrived at the airport. Upon speaking to the agent at the desk she gave me a complimentary upgrade to first class. Such great service, I was thoroughly pleased!"
Pros: "The interior of the plane was nice and refurbished. New seats and entertainment system."
Cons: "Up charges for seating, luggage and a $7.99 charge for current movies. The free entertainment options were limited. Also limited food (for a cost), so eat ahead of time if you aren't in first class."
Cons: "El vuelo se retrasa de nuevo y suben todos los pasajeros a un avion que esta mal de mantenimiento. Esperamos otras dos horas mientras nos cambiaban de avion. Brindan unos snacks que no alacazaban para todas las personas que viajaban. Por las circunstancias y que no habia comido nada desde el dia anterior me toco tomar una coca cola dietetica. De llegada a orlando las maletas se demoraron una hora mas en salir. Muy mal servicio"
Cons: "This agency is the worst. I paid for insurance and they scammed me. Never using it again."
Pros: "Can't say they messed up from the first flight"
Cons: "Never made this connection because of the previous flight."
Pros: "Standard flight"
Cons: "I had items stolen directly out of my luggage when flying through Philidelphia on American Airlines."
Cons: "Flight delayed 2 1/2 hours."
Pros: "We loved everything. The check in was easy and the boarding was great. Personnel were all very pleasant and it seems they were having a rough. time with full planes and asking for passengers to check baggage. Everyone with AA was customer driven and professional."
Pros: "Uneventful nonstop between DCA and MCO. Flight attendants were professional."
Cons: "Boarding at DCA was a messy cattle call. Baggage claim at MCO is slow."
Pros: "Plane landed safely and they didn't lost our luggage."
Cons: "Purchased flight on British Airways but wound up on Americsn and Iberian. Poor coordination with partner airlines."
Pros: "The crew was great. The flight attendants were pleasant and helpful and the pilot gave timely and useful announcements. The coffee and free cookies were quite good as well (surprisingly, especially for the coffee)."
Cons: "As a frequent United flyer, I was a bit taken aback to see that AA charges for their movie streaming to your personal device."
Pros: "The flight was excellent. My luggage dding"
Cons: "Having my luggage."
Pros: "Great flight experience thank you United."
Pros: "Nothing positive to say about United Airlines"
Cons: "Everything was terrible"
Pros: "-Complimentary Snack and beverage -Can pick your seats when booking -Changing Tables in restrooms -Entertainment options -Early boarding for families with small children"
Cons: "-Free Soda but charged for water -Had confirmed seats but then our party with 2 toddlers got split up -Semi convenient( rather small could hardly fit a 1 year old) changing table but then flight attendants threw a fit when a stinky diaper was changed in there. -Had to have special programs on device to even play anything, thought I had everything on for return flight to watch movies but nope still needed something extra Wifi only works for United App and Website -Waiting in the shorter line to preboard with our 2 toddlers only to be cut off by a Global Travel Program(?) family with 15+ people"
Pros: "Seat to myself"
Cons: "Lil bumpy but there were a lot of clouds"
Cons: "Crew was not particularly friendly. One man was brusque when I asked for water to fill my small bottle. Rare since most crew members I've experienced have been very pleasant. Snacks were pretty paltry. Ned to serve some biscotti."
Cons: "No snack or entertainment."
Pros: "It was a quick flight"
Cons: "Crowded not a lot of room"
Cons: "Delayed because there was no crew to fly the plane switched gates 6 different time other than that everything was good"
Pros: "See above notes !!!"
Cons: "Flight was late Unacceptable"
Cons: "I would never fly United again! The employees are rude and condescending"
Pros: "Everything met my expectations"
Cons: "Everything united Airlines sucks"
Pros: "Snacks on board - but not always available. Liked that the flight was direct."
Cons: "Didn't like middle seat, but had no option. Didn't like having to pay for movies so I didn't. Didn't like restrictions on luggage and having to pay to check in a bag. Didn't think the staff were friendly or helpful at all. Wouldn't recommend this airline to my friends because of those reasons. Need more improvements."
Cons: "United made no accommodation for a late-arriving connecting flight. The United schedule required changing terminals and a race to the next gate -- then closed the doors five minutes early even though there were passengers sprinting from the other terminal to make their connection. They knew the connecting flight had been delayed; they should have waited five minutes to let us on. The result was a nine-hour wait in Newark Airport for the next United flight."
Pros: "Friendly and efficient. All went as planned"
Pros: "Smoothly and on time"
Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."
Pros: "Entertainment was great. Got a row all to myself."
Cons: "Hard to complain about anything on this flight. Good job United!"
Cons: "The seat padding on the headrest... Very uncomfortable for those who have neck problems."
Cons: "I'm not a big person .. But still felt like a sardine in a can .. I had to coordinate moves with the man next to me just to be able to read a magazine or try to reach my bag under the seat .. Good thing it was a short flight!"
Pros: "Good, courteous service -- on-time performance"
Cons: "Heating and cooling systems were not working well, and my outlet had no power during the flight."
Pros: "Flights were on time, United employees were courteous and helpful, and although difficult, I was able to eat healthy food in the Chicago terminal."
Cons: "Slight delay in takeoff from Chicago? Still arrived on time."
Cons: "Husband and I sat in separate rows and both of us were squeezed in the middle. The window seat next to me was empty but one lady asked if another guy to move there so her and son could sit next to each other's."
Pros: "The women helping print out boarding passes were great. I was allowed to board early due to physical difficulties."
Cons: "Seats were very cramped and narrow with no leg room at all. The steward was curt and monosyllabic and didn't seem to care about banging into travelers with no apology."
Cons: "Lack of care, accurate information and professionalism. No options offered and no concerned for our time and no ownership of the issue. Quick to blame the weather and guarantee fare collection. Another airline on my list of "never again" like Spirit."
Pros: "Everything went off without a hitch."
Cons: "Great flight, and great entertainment. Too bad I was so tired that I slept for about half of the flight."
Pros: "Flight crew was great"
Cons: "Could not get the entertainment to work"
Cons: "I paid for extra to sit in a certain area and it was not honored."
Pros: "Everything was on time and went really smoothly."
Pros: "I liked the comfort of the plane"
Cons: "I didnt like that I was delayed for almost 5 hours and couldnt get an explanation why. I we landed at our destination at 2 am when i was supposed to be home at 1030pm... I am a frequent traveler and it was a Horrible experience."
Pros: "friendly crew, even while working christmas eve. efficient, pleasant, enjoyed the free entertainment options. plane was comfortable, even from the middle seat."
Cons: "too many rowdy children, but that's always the case when you fly to Orlando =("
Pros: "See above remarks"
Pros: "Again everyone made it a great experience answering questions and showing us everything we needed to know to make us at ease and have a great experience"
Cons: "My reserved window seat was changed by the airline at the last minute to a middle seat."
Cons: "The original flight was cancelled. I got up at 3:30 AM arrived at the airport at 5 AM then found my flight was cancelled and I was rescheduled for a flight leaving 4hours later. I ended up loosing a day of vacation."
Pros: "Great Landing....Seats should be more comfortable"
Pros: "Beverage service and friendly crew"
Cons: "The seats were unbearable and the plane was miserably hot"
Pros: "Pricing & quickness"
Pros: "Both of my flights were delayed and my connecting flight was delayed at least 4 different times, with a last minute gate change. But because of that some people switched flights so my plane was basically empty which is nice not having squeeze next to a stranger for 5 hours. 7.99 for tv or a movie for a few hours is ridiculous though (movies were free on long flights back in the day). No snacks offered, and the stuard forgot my drink, but other staff was prompt when I asked for it later."
Pros: "Did not fly from LA to Orlando."
Pros: "Excellent service, staff were great."
Pros: "The continued messaging in real time."
Pros: "The free water"
Cons: "I had about 6 inches of leg room and when the passenger in front of me put his seat back tha shrunk to about 2 inches. I'm 6 feet tall so I was actually in physical pain when we off boarded. I did have an aisle seat but tha did not help much. Every time someone passed me they bumped my shoulder."
Pros: "Enjoyed absolutely nothing."
Cons: "My TV was broken. They tried to reboot it but there was no saving it. I had the middle seat on a 5 hour flight. Tried to sleep off the horrible service and awkward seating situation. But really the flight attendants were so rude on the PAs making announcements which were unnecessary. Demanding people sit down as opposed to just going up to them personally and nicely to address the situation. In addition, I was sent to the wrong gate for boarding which almost caused me to miss my flight since no announcements were made."
Pros: "Curliest Crew. Good tea and on time."
Cons: "Can't say anything negative."
Pros: "The flight was on time. The flight crew members were nice and accommodating."
Cons: "There was a bit of turbulence which is not something I usually experience when flying. Also, to charge a passenger for just watching TV is not necessary especially when you have just paid almost $700 for a round trip plus $25 for one checked bag."
Cons: "The flight was delayed arriving to Burlington and then there was a problem in the baggage area that needed to be fixed. We were delayed over an hour leaving Burlington and then when we arrived in Orlando we sat on the tarmac for over an hour because, according to the crew, no gate was available for us"
Cons: "Great flight"
Pros: "I like that southwest flew out of the same terminal Bc after the nightmares I walked over and happily paid full price for Southwest."
Cons: "2 agents for 300 bags in the same time window is not only unexpectable but poor customer service. Several people including 6 people in wheelchairs were deeply effected by this event not to mention. 100 of passagers without a answers. There was no staff at the 3 gates ! Even before the planes were scheduled to take off."
Pros: "The price is good"
Cons: "I don’t like the chairs"
Pros: "Really helpful flight attendants"
Cons: "Very small (smaller than my kindle) tray tables. It was a very loud plane as well"
Pros: "Ahead of schedule"
Cons: "No drink service, no entertainment, very expensive. Never again"
Pros: "The crew was friendly."
Cons: "No in flight snacks, entertainment, and seats were not very comfortable."
Cons: "Staff was unpleasant. Uncomfortable seats."
Pros: "The man in the seat next to me decided he didn't want to sit by me, so I had more room to spread out."
Cons: "At the gate, after our flight had been delayed almost two hours, their was only one employee working. This extended our boarding time considerably. One of Frontier's main selling points is that they spend less time on the ground, allowing for them to charge less for airfare. Just not my best experience flying."
Pros: "I like that the flight was nonstop early morning and late evening. That's it!"
Cons: "I hate all the fees. It is a wonder Frontier airlines is not charging to breathe their air, I hate that! The seats are too tight, and the airplanes are old."
Pros: "The flight crew was very friendly. I feel like they put a lot of focus on ensuring they're friendly, responsive and have a nice sense of humor to make up for their airlines terrible timing and equipment."
Cons: "This was my return flight on Frontier and although not as bad as my first still pretty horrible. Upon arriving at the COS airport we were greeted by...no one at check in. We were told they were on "lunch" and we couldn't drop our bags until they finished. There was at least 15 people waiting on Frontier reps to show up and check us in. After that time suck flight was delayed again. Plane was filthy. After looking over the total for the flight it really doesn't save you any money after all the extra fees and poor service. I'll pay more to fly on an airline that shows up."
Pros: "Smooth flight very pleasant crew."
Cons: "My seat did not recline and the person in front of me did get to recline which made my space even smaller...."
Cons: "The boarding process was hectic and not organized. Seats extremely uncomfortable. Flight was freezing the entire time. Having to pay additional for every single additional bag brought on board."
Cons: "Frontier is a bait and switch operation. They offer discount fares and when you get to ticketing you discover that they charge $40 for checked bags and $45 for carry on bags!!! I can understand the checked baggage fee only if it was made known prior to purchase but charging more for carry on bags. Also, the staff at the ticketing counter are rude and obviously selected and trained to make sure that they get every penny of their ruthless money. I have flown my first and only flight with Frontier and will never do so again."
Pros: "Crew were arguing with passengers over seating arrangements and when it came time to throw out garbage at the end they completely ignored half of the rows. Even after the lady next to me yelling to get their attention."
Cons: "See above."
Pros: "Crew was great"
Cons: "Seats were awful no room my husband is 6'6 and seats don't recline at all.. We took a red eye and had to try and sleep sitting straight up.. No entertainment not even music"
Pros: "We got to destination 30 mins ahead of time."
Cons: "No leg room and the seats don't recline. No free snacks or drinks. Not even water."
Pros: "Good price; easy to book; easy boarding; very punctual (everything on time)."
Cons: "Plane was very uncomfortable and cramped; Charged extra for everything (I thought they would ask for more money for carrying my wallet and a pocket comb.). Traveled as a couple; had to pay extra to insure that we could sit together. Are you kidding???"
Pros: "the flight was on time both ways."
Cons: "excessive bag fees. non reclining chairs. having to pay for soft drinks and snacks. LONG loudspeaker announcement trying to sell us their credit card deal. No TV or media available."
Pros: "Arrived early - fun crew."
Cons: "Seats don't recline - slow de- boarding process."
Cons: "Lots of screaming children, but I had to fly to Orlando."
Pros: "Hummm, landed safely! I do like that "carry on" people have to pay extra."
Cons: "No reclining seats even after paying an extra $50 for the good seats (and to ensure sitting by spouse). Cannot even get a glass of water without an extra charge."
Cons: "You charge extra for everything."
Pros: "I was impressed with the patient attitudes of the crew and the quick thinking to find a solution when we were stuck on the ground for two hours during the blizzard because of power outages that made us unable to finish fueling the plane. The quick turnaround of finding another solution to fuel (flying to an operational airport with the fuel we had), and getting the alternate flight plan to Kansas written and approved was very impressive, and saved my trip."
Cons: "The worse service ever; Would not buy tickets from them again... You get what you paid for - Baggage and seating are extra fees"
Cons: "Another frontier flight delay due to illogical, unidentified "paper work.""
Pros: "Long Flight Delay Due to Weather, Strong Thunderstorms and Tornado warnings. Handled Delay well and boarded when appropriate."
Pros: "Boarding was fast. The only slightly negative I noticed was the window was very dirty on the inside and the seat back in front of me was too."
Cons: "Plane was delayed by 5 and a half hours due to a storm. Something Frontier had no control over. What they did have control over, however, was their communication, which was non-existent. People at the gate wouldn't tell passengers anything, and responded to questions with "I don't know." When one woman complained about the lack of communication, a Frontier worker told her dismissively that she could call the manager. We kept learning about the flight delays by watching the status board. The front gate workers wouldn't say anything, and most people were too worried about missing the flight to run and get something to eat."
Cons: "The flight attendant complaining about it being a 9 hour day . Slouching Over seats seemed to be dreading the day."
Pros: "Flight was fine, golf clubs made it OK."
Cons: "Be prepared to pay extra for EVERYTHING!"
Pros: "Base price. Plane seemed newer and was clean."
Cons: "Staff was a bit rude. Tray table was comically small though with absolutely no complimentary food or drink I suppose it doesn't matter. Extremely thin padding on seats making them quite uncomfortable. While the base fee is low, once you factor in all of the fees for check bags, carry on bags, snacks or a drink while on-board, and paying to guarantee you have seats together, you might as well just fly Southwest because Frontier will likely be no cheaper or just barely."
Cons: "It'd be nice if I could specify N/A for items that I didn't have, such as food and entertainment."
Pros: "The fare was reasonable. The flight was on time. Boarding was quick. The seats were ridiculously uncomfortable and would not recline. So small. Baggage policy is impossible. For passengers who did not check the website before the flight it was a surprise to be hit with a carry on baggage fee. The airline is only good for extremely short trips when you don't have to bring anything but a change of underwear."
Cons: "Took forever to get luggage off plane, then, my luggage wasn't there. They told me it didn't make it and they'd deliver. 20 min later, after I already waited an hour and a half since getting off the plane and had left she calls me and says its here and she'd be waiting on curb with my bag. She wasn't and when I got there she looked at me she had never seen me before. They've got complete morons working for them. Also in the luggage office they leave people's bags unattended so someone could easily steal. Wouldn't trust them with my stuff ever again."
Pros: "Had a great fight all around. Staff was friendly and helpful. Lines moved efficiently."
Cons: "I've used Frontier twice. Once for Thanksgiving week and once for Christmas week. Both times I had to wait 40-45 minutes to get my bag. The first time, the belt stopped working after already sitting and waiting 20 minutes for the the luggage to come to baggage claim. So myself and a large number of people had to wait an extra 20 minutes before someone decided to switch the our bags to a different belt. The second time there was no malfunction. Literally the entire plane and myself, who checked a bag, waited a total of 45 minutes before the first luggage appeared. Because I'm a considerate person, I prefer that my ride doesn't get a ticket or their vehicle towed for waiting outside for an extra 20-30 minutes or they waste their gas by circling around the airport until I finally say, "I have my bag." Mind you, this only seems to happen when I'm arriving to Orlando. I probably will be avoiding Frontier Airlines when picking my next flight."
Cons: "No reclining seats!"
Pros: "I liked that it was cheap, mainly because I was only there for a day and didn't have to pay for luggage. The staff seemed ok and everything else was normal."
Cons: "I didn't like how they basically charge for every single thing. They charge for checked bags, carry ons, the seat selection, and any kid of food or drink that's not water."
Cons: "It was unfair to Charged us $90 for the carry on"
Pros: "Well everything was going well for my family until we arrived at our gate and learned that our plane had been given away to another delayed late turning our 6:10pm departure into a 1am departure. Don't get me wrong I do feel bad for those poor people who were delayed on the other flight, but does it make sense to make an additional 200 or so people late to their destination? You don't have any other plane or pilots in your fleet in case this problem occurs. We were expecting to get into our hotel at 9:30pm. It's 4:15am and we're still not there. Terrible."
Pros: "always professional"
Cons: "I had to book a secondary flight, my bother DIED unexpectedly, and there was business... not compassion thrown at me. I completely understand business, but geez???????"
Pros: "Can't beat their price even if I had to pay for carry on. It was on time, crew was nice and plane not too bad. If you are on a budget and the journey is what counts it's excellent."
Cons: "They should at least give free water lol"
Pros: "The cost, the ease of booking, everyone was extremely nice. The 'Pilot' or who ever keeps us updated on flying & weather conditions had a great sense of humor and kept us entertained. The plane was clean & looked brand new. It was cheaper and easier to check a bag than mess with a carry on, if you set it up when you purchase your tickets. I had purchased a soda before boarding but the gave me a glass of ice at no charge (some places charge for the cup). No extra cost for seating unless you want a specific seat. We definitely plan on flying more & recommending it to family & friends. Plus it's cheaper than driving"
Cons: "Tight quarters, the seats are pretty much fitted, prob not very comfortable for above average size individuals."
Pros: "Really good experience"
Pros: "Overall good. 32 minute wait for luggage. Seemed like a long time. 45 minutes from when we departed. Took a while just to get off plane that I am not counting."
Pros: "Everyone were really nice. The service was good."
Cons: "I didn't like the following fact. I was charged $35.00 for a carrying on bag. When the bag met all the requirements needed for a carry on. When other customers had larger bag and they were not charged. The bag was small enough to fit under the seat. I should be re-enburse the $35.00 I was charged. Thank you"
Pros: "The price was good. Considering it was Holiday time."