Low season | January |
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High season | July |
Average price round-trip | $3,384 |
Flight got canceled without any prior information and it caused lot of trouble
Flight got canceled without any prior information and it caused lot of trouble
Staff were friendly, and provided great service. The food was plentiful and delicious. Food could have been hotter.
I was traveling business purposes and I only had one carry on and a personal computer back pack . My carry on was 8.5 kg little more than allowable. At jfk airport check in they did not let me carry it . I was little disappointed.
More leg room and comfortable seats at least for long flights
The entertainment selections are amazing. But the live TV is sometimes spotty. If you’re going to have it, then have it. If you can’t make it consistent, then, perhaps it’s better not to have it. The crew are always cordial when approached, but they seem to do the minimum and sit around, talking to each other in the back of the plane during the flight. I realize that delays are not always predictable, but I missed my flight in Dubai because we left 90 minutes late from Washington. I will say that Emirates took very good care of me in Dubai. But I would rather not be delayed.
Probably the best flight I’ve ever been on. Emirates first class is leagues beyond British airways and Lufthansa’s.
Great flight. Comfortable seats, courteous service, and excellent selection for entertainment.
Serving food took so long . Almost time close to lend. Plus during landing air pressure in cabin cuss ear blocked took long time to unblock.
Emirates is usually on time, but not this trip. Also, during the flight the attendants disappear unless called upon. Very strange. I have watched the quality of Emirates service diminish over the last five years.
Food was not great. Crew members were created hassle with attitude at the gates and wasted my valuable time. I have been traveling in Emirates airlines many times. Over all not happy flying in Emirates airlines this time. Seats are very small and not comfortable. Seats looks like very very old and congested. It would be nice if they fix these kind of issues. I hope my next trip will be hassle free and comfortable journey in Emirates airlines. Thank you.
I'm a larger, athletic guy (6'2", 260lbs powerlifter) and I found the seats incredibly uncomfortable with minimal leg room, especially in a window seat. Now, I full understand that being smaller may change my view but even if I was 80lbs less, my legs would be the same size and I was sandwiched between my seat and the seat in front of me.
This flight was ridiculous. I had to have a connecting flight from New York to orlando Florida??? The flight left late and because it was a short flight there was no first class amenities. I had one alcohol drink. The flight crew was fine, but it sure did not feel like first class. Delta to me dropped the ball by giving me a connecting flight. By the time we got to Raleigh we would have missed the next flight. Lucky for me the flight never came so now I was stuck waiting for a later flight that came in late also.
Seat back monitors and outlets were dead and not working.
The crew, food, and entertainment were all good. But my screen had some sort of bug where if I turned it off, it would turn back on after 2-5 minutes. At full brightness. It made it very hard to get any shut-eye on the overnight flight. Also, the older Boeing plane, while nicely cared for (and no doors fell off 😅👏) doesn't have the nice air quality of newer planes. So I felt a bit greasy by the time we landed in Sweden.
Service was good for such a short flight. Small plane but smooth flight.
The flight was delayed but we got to our final destination.
I didn’t not like that I could not select my seat and ended up with the worse seat.
Uncomfortable seats on 14 hour flight. Mediocre food. On time and great crew.
The helpful attitude of the staff, and being a wheelchair passenger everyone was helpful and understanding. The trip was made comfortable by the upgraded seat which was given without my request, that was a great surprise. Thank you Delta.
Gate crew helping to scan tickets was a little short tempered with customers. Flight crew was very friendly, welcoming , and provided excellent service on board.
The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.
We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.
Overall a good experience. We were disappointed when we had to check our carry on due to the plane being full. KLM hadn’t notified us and we had valuable items in the carry on but they still made us check it. Some of the food was great and some was mediocre. Crew is really kind and funny.
The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.
I travel frequently. The flight was late again... KLM should really try and be on time
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
The plane was clean and the staff was friendly. Food and drinks as expected on international flights. The entertainment system was old style, with a pullout controller, and selections not as extensive as on other flights.
I requested wheel chair assistance , it was confirmed via email that inwoood get it but I didn’t get it . The last leg of my trip to Nigeria was the worst.
The boarding was one of the worst I’ve ever experienced. The fault lays on Ohare Airport and not so much the airline. The waiting area by the gate was the size to accommodate a regional flight for 20-30 people and right next to a busy walkway. When you cramped nearly 300 passengers into that space is was unbearable.
The seats are too cramped in that plane. If you’re above 1,80m consider alternatives or first class I guess… There were no emergency exits to seat somewhere with more legroom
Horrible experience. They "GAME" with seats they decided to play where you can`t select or get seat during check-in without paying and then forcing you to stay long line at the Customer Service at the gate to get a boarding ticket with seat assigned is pathetic. Will never fly with United again!
So terrible. They would not rebook me for a flight until 2 days. I had to spend so much money to get my own flight. They were rude and not helpful.
Overall a good experience, the flight was on time, the crew very attentive and friendly. However the seats are too cramped, there is no space, and as soon as the person in front reclines the seat, it's literally in your face.
Bag lost. Lost bag recovery process is an unsatisfying customer experience. Because 1) bag is still lost but also 2) the process is outdated and form-heavy and 3) in our case also involved a long line.
Wheelchair was the excellent service. I didn’t have any food or used entertainment. Overall for my trip experience was excellent. Thank you very much and keep up good work. Best regards
We were very impressed with Swiss Air. The service was exceptional. Unfortunately, we had a baby behind us that screamed for hours. , It was a nightmare, though I completely understand that it was not Swiss Airs fault.
We had to move to terminal 5 for the next part of our trip. Very un-organized and difficult.
Missed connecting train since flight was late into Zurich and I had to stay at airport hotel because of it as well as I had to repurchase train ticket
Hi. You canceled my trip and now you are asking me for review? Check my trip record and you will have my review. Call your customer service and you will have the answer. This was the worst experience in my life. Sorry for you.
Upgrade to business was great. The crew was nice. Disembarkation in Bucharest was very slow through the rear door to a bus to get to the terminal. The business lounge was not clean with bugs running on the floor.
I rated food and entertainment with the lower score because I did not have N/A. No food and entertainment from Bucharest to London.
Poor service ! Water need to be free and a little snack for 3.5 hour during the flight. Tarom company need to take lessons from Turkish Airlines.
There was extreme turbulence for 10-15 minutes a bit after takeoff, which of course is no one's fault. This was a short regional flight with no amenities except water. Departure and arrival wete close ro on-time. The Suceava airport is very small but pleasant and efficient. My baggage all the way from Washington DC, checked through Paris and Bucharest, arrived without a hitch. There was really nothing to complain about except a regrettable 5+-hour layover in Bucharest.
This experience was atypical. The flight left three hours late because of engine technical issues, which meant a very long wait. Unrealistic announcements made it worse by discoursgong leavimg for water, reatrrom, etc. But the crew did its best and apart from the delay, it was not a bad flight. Good entertainment and drink service.In the end, I made my connection anyway.