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Flights were delayed and due to a checked hand luggage bag by an overzealous gate agent in Berlin I missed my ground connection costing me another £80. Food was cold and bland, I honestly expect better from a national carrier operating out of one of their major hubs.

1. One of the crew who was managing the crowd in the business class line specifically asked me if I am travelling by business class while I was standing in the business class designated line. She specifically was asking only me and no one else. Seemed to imply that I may not be aware of it and may be I don't belong there?(Based on my color?) 2. The business class seats in the aircraft was average regular economy seats with middle seat kept free.

A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.

Seating was average for a first class seat. It very modern. I expected better.

The aircraft was old, there was no charging sockets, and the seats were narrow and uncomfortable even though I had exit row premium seats.

It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London

The flight was comfortable, which allowed me to get some sleep, much appreciated!

We were delayed taking off which caused us to miss the connection to Orlando in Frankfurt. The gate we landed at in Frankfurt was in A terminal and the next flight was c15 which was impossible to get to even running. Very poor planning on Lufthansa’s part.

Seats were very small and of poor quality. Service was good.

It subpar at best. Connection flights didn’t have enough time in between. Causing us to miss a flight and getting stuck at the airport for hours. There is also not much consideration for international transit and customs when it comes to timing.