Flight was 3 hours delayed
Staff was super nice
Dirty, unsanitary plane. Bathroom unusable. Screaming toddler behind me. One of the worst plane trips I've ever been on.
Way too cramped a plane, horrible food, crew were not very pleasant. The entertainment system was broken and there was nothing offered to customers. At least give everyone a free drink or something. They told us they tried to fix it but that was obviously not true. And they tell us once were in the air, which is unfortunate because some of us could of downloaded things in advance had we known. Just handled exceptionally poorly. I will not be flying with Air Transat again after this experience. Once was enough.
Antiquated electronics use procedures
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