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Cons: connection information very poorRead more about SAS
Cons: connection information very poor
Pros: that there was a water and a blanket on each seat!
Cons: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.
Pros: Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!
Cons: They need to serve drinks with ice! US passengers need ice in their drinks!
Pros: Great service. Very comfortable seat
Cons: The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO.
Cons: Could not have been better
Pros: On time
Cons: Charges for everything
Pros: Everything!!! Excellent service
Pros: Flight was on time. Bathrooms were clean.
Cons: Dinner and breakfast were terrible, especially for a long transatlantic flight. Attendants were curt. Movie selection was subpar compared to other airlines on similar flights I’ve taken.
Pros: Transfer time is not sufficient due to customs in Sweden customs inspection takes too long for only one staff.
Pros: Food was excellent!
Pros: The movie and tv selection were fantastic. Crew was kind and helpful. Chairs were pretty comfortable.
Cons: It was so cold on the plane with most people including grown men with blankets wrapped up to their neck! I understand the crew moves a lot so want it cold but maybe there’s a happy medium? The cold snack sandwich with cheese and spread of some sort was awful. The main meal was better but not as good as some others I’ve had.
Pros: The crew was great and the economy seating was roomier than expected.
Cons: Long line just to drop bag off since I had already used the kiosk to check in, then 2 1/2 hour flight delay, charged for wine which should be complimentary on international flights.
Pros: plane is clean & seats are comfy
Pros: Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!
Pros: The food and entertainment on board is great. I was very pleased with how they organized the checking of bags and the fact I picked it up at my final destination without any issues and right on time.
Cons: Some of the staff at the check in desks can be very rude. Also, on my initial flight, they closed the check-in early and left many of us stranded without knowing who to talk to and how to manage to get on the plane. When someone from SAS finally came, I was told I would be escorted through security and most into the plane but then the "manager" or whoever was in charge denied it. The plane did not leave for another our and instead of arguing with the costumers they could have just helped us get on the plane. It was unfair of them to close the check in desks early and on top of that to catch a plane the next day they wanted to charge and exorbitant fee. I Wii never fly SAS again.
Pros: on time polite staff comfortable flights with free coffee
Cons: charging for bags
Pros: The food
Cons: Counter selling me an upgrade that was more expensive than I prefer. I.e., buyers remorse
Pros: Flight was unremarkable in every good way. Food was above expectations and the crew was exceptional.
Cons: Didn’t have veggies good on board
Pros: Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good.
Pros: Pros: -Good food -Good entertainment -Attentive staff
Cons: Cons: -Uncomfortable seats ( I took the free seat and didn't upgrade) -Poor air circulation ( I hardly felt any AC) -Lack of overall plane space
Pros: Safe departure, flight and landing.
Cons: An in flight breakfast snack would have been appreciated. The drinks served were okay. Nothing special.
Pros: Good flight.
Pros: All good with SAS. Not good with me. I forgot to ask for a window seat.
Cons: I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway.
Pros: Awesome seat with great leg room for a tall person. The whole flight went quickly and enjoyed the crew and flight
Pros: The crew was incredibly friendly
Cons: I would have appreciated a vegetarian option for the meal.
Cons: Flight was late and they left us completely hanging at the Stockholm airport with no agents anywhere to be found and no instructions on what to do about the missed connection.
Pros: Passenger and Hannibal and Ben, crook with cop father. Excellent movies
Cons: Faster arrival
Pros: nothing too exciting, everything as expected.Seats were a bit tight tho
Cons: Food tasted Horrible
Pros: nothing exceptional but the attendant did give us some water for free.
Cons: This is a non frills flight and that was expected but I NEVER expected to pay for bags to be checked on an international flight. 66 Euro per bag. It was the first time I had paid for checked bags on an international flight. I will look elsewhere next time.
Cons: For an international flight, only the first non-alcoholic drink is included for free. Let's say, if you want 2 orange juices, you have to pay for the second. Alcohol, of course, is not free under their system. Snacks? Forget about it.
Pros: Food was good.
Cons: Had to pee.
Pros: Everything was great! At check-in I upgraded to SAS plus. Will choose that again.comfortable, crew was so nice and friendly. Food was amazing. Made my 10 hour flight great. .
Cons: Crew unfriendly
Pros: Boarding process was lovely, flight attendants were very nice, very smooth flight
Cons: Uncomfortable seats, somewhat small for a 6-foot+ tall person to fit, especially legroom
Pros: Not enough space to store items.
Pros: The automated kiosks made it ridiculously easy. Flying out of LAX can be a pain, but that went by so smoothly. I'm cheap and have become accustomed to Spirit airlines. So when I received free (decent) meals a complimentary bottle of water and a plethora of inflight entertainment.
Pros: We were very impressed by the customer service and how comfortable our flight was. I will definitely fly with SAS again.
Pros: Everything. The service was great, plane was comfortable and the ride was easy. I will try to only fly SAS from now on
Pros: Staff was friendly
Cons: Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect.
Cons: 8 years ago on similar flight from Lax to got, we had to retrieve checked bags in Sto, and then go through security. It was not clear at all on this trip if it was the same. SK agent at lax seemed unsure, Arlanda customer service agents at baggage in Arlanda also seemed unsure. We then learned from another airport worker at baggage they would go all the way through. It is very important to know since turn around time is very short, and I almost missed flight 8 years ago, and bags did miss it last time. Tks
Cons: We bought tickets on priceline, Zurich to Oslo, paid $150 more for the shorter flight (by 1 1/2 hours), didn't realise the cost did not include luggage ($140 for 2 bags!), boarded late, only served water, coffee and tea, all other beverages were for a fee, landed late, bags were delayed by 30 minutes and soaked with water from the rain, some clothes inside were wet, overall poor experience, airline needs to polish their services and stop the 'nickel and dime" approach.
Pros: It was weird boarding last. We understand different airlines have different policies but we believe letting the elderly and families with little children should always have first priority... We as a family and with an elderly who is not 100% well have big challenges... It is always nice for other airlines to get us in earlier so the elderly and the little children can settle. This airline's policy is a shift for us. If not for the good price, we'd choose another... But it was just ok just a longer wait... Children and the elderly should always have the best benefit... Not the busiiness people.. Crazy policy!
Cons: Service was mediocre. Staff was nice but not very caring like other airlines and most were older women who are burnt out... Its almost like they don't want to be there. Food was excellent but there was a charge for red wine. This is Europe. Thought the US was bad... Economy class comfort is not that comfortable as always... o well! Your staff English especially the women announcers were terrible. We could not understand hardly anything. The pilots were a lot better! Need to take English classes.. Sorry but have to be honest...
Cons: My suitcase was never put on my flight from LAX - ARN, despite checking in 24 hours early and arriving at baggage drop 2.5 hours before my flight. I still have not received my suitcase in Helsinki, and they can't seem to locate it. I am on vacation in Finland and have no clothes, medicine, or toiletries and everyone at SAS and baggage claim have been very unhelpful.
Pros: New and nice plane. Good amenities for coach. Good service for the most part. Food was tasty.
Cons: Breakfast was kind of rushed. Would have liked to have been offered water, tea, and coffee more.
Cons: Lost luggage delivered today
Cons: Food wasn't good , change for drinks
Pros: I arrived a little more than an hour ahead of the flight (traffic delay), but security lines were very short and there was still time to get to the gate well ahead of departure if I had been given the opportunity. However, there were no agents at the counter; and a nearby representative said they had left two hours before flight.
Cons: When I called SAS before the flight departed, I was offered the option to rebook for an extra $1,300. Since I wanted to think about my options, I was told I could decide later that evening and still do that. When I tried to call a few hours later, their offices were closed (8 pm)and by the next day my return flight had also been cancelled. This seems to me like a budget airline these days.
Cons: Instead of a direct flight from Los Angeles to stockholm I got three flights and two layovers just because they said They were understaffed and I ended up having a very long and terrible flight shifting from one airport to another and I did not get offered any upgrades or compensation for this inconvenience,
Airlines flying from California to Kalmar have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from California to Kalmar
Masks required on board, masks provided on flights from California to Kalmar
Social distancing seating
Middle seats unavailable to book on flights from California to Kalmar
Testing for antibodies, testing for symptoms for flights from California to Kalmar
Waiving of change fees. Search flexible flights from California to Kalmar