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Top 5 airlines serving from Caribbean to Montana
Scores according to KAYAK customer reviews
Cons: "Todo fue Exelente..."
Pros: "Safe arrival is a good arrival"
Pros: "seats were ok."
Cons: "flight was delayed over 3 hours and jetBlue won't offer any compensation. I arrived home at 4 am and had to go to work the same day instead of arriving at 11 pm."
Pros: "That we landed safely"
Cons: "Autistic child behind me without mom supervising her or sitting next to her . The child was about 11 but for some reason her mother was sitting on the isle next to her and wasn’t concerned about having that changed or helping her daughter have a better experience on the plane. The lil girl was screaming , she had a car that she rolled on my seat and the seat next to me for hrs. It’s not her fault, her mom didn’t do anything to help.. nothing .. Then the Crew was arguing and wasn’t happy at all .. Craig talks so fast on the intercome I couldn’t understand him .. Craig wasn’t happy with him having to do credit cards and wanted to do trash . Him and the crew from the back were arguing and I was in disbelief that not one crew member tried to help, talk to the mom or do anything about it .But they were involved in their own mess so they were not worried about the young lady screaming . I left that flight with a headache and no rest what so ever..i really wish the mom or someone would have said something.. absolutely awful flight .. awful I left there saying to the crew get me off of this plane pls .."
Pros: "As always, JetBlue gives one of the best mobile experiences while traveling, excellent flight as always with everyone from the staff very attentive and nice. Good to still be welcomed during the flight to those popcorn chips! An excellent overall experience"
Pros: "It wass Great the only thing I didn’t like was the delay but other than that everything was great"
Cons: "The only thing I didn’t like was that the flight was delayed."
Pros: "On time"
Cons: "Luggage manage"
Pros: "Efficient stafff and Experienced Pilots"
Cons: "Flight was delayed over an hour. Onboarding crew was very rude. Once we landed, we sat on the tarmac for over an hour. And what’s worse is that JetBlue probably won’t even think to compensate us in any way."
Pros: "Flight left early seats very comfortable staff was great"
Cons: "Its was the perfect flight. Nothing to dislike"
Cons: "Flight was very delayed"
Pros: "As always customer service from flight attendants are awesome nothing but the best"
Pros: "fast boarding and no lines for baggage drop"
Cons: "delayed flight almost stayed up all night."
Cons: "4hr delay"
Pros: "The conditioning was working properly on this plane unlike the two Jet Blue planes I took down to San Juan. We were only delayed once on my trip back to Austin unlike the 8 times I was delayed on my trip down to San juan."
Cons: "Gate Staff made multiple claims on the flight down to P.R. that contradicted each previous statement in order to gold the airline unaccountable."
Cons: "The 3 hours delay"
Pros: "Lead flight attendant was excellent! She provide really friendly/professional service to everyone I saw her serve. She brought a smile out of everyone."
Pros: "In time, friendly service, comfy seats"
Cons: "The entertainment system was intermittent. Result: 2 complimentary Heinekens. I would have preferred points. It was a localized issue on my screen only. Sound worked fine. Two JetBlue flights and 2x this event. Hmm?"
Pros: "The crew was very nice"
Cons: "Delayed for 1hour + minutes to departure"
Cons: "the seats were very uncomfortable and it smelled really bad"
Pros: "The crew was courteous and professional."
Pros: "Although people were not helping the crew they manage to stand there found and let the passengers board without problems."
Cons: "I don’t have anything negative to say."
Pros: "Only liked the price of the travel ticket."
Cons: "Our flight was delayed. Stewardess' were rude. The only reason we flew JetBlue was because of the price. Always flew JetBlue but recently very poor customer service."
Pros: "Snacks and a drink included"
Cons: "Satellite TV did not work. Only showed one movie in english for a four hour flight (no choice in movie and it started replaying a second time)."
Pros: "Smooth flight, friendly attendants."
Cons: "Boarding was longer than it should have been."
Pros: "Friendly quirky service characteristic of JetBlue when it was smaller and very competitive."
Cons: "JetBlue is no longer competing on price. It had been a while I flew with them because of that."
Pros: "On time"
Cons: "Delaying the departure time"
Pros: "The Crew and aircraft were great. Everything was on time."
Cons: "Someone playing a movie on their laptop with the speakers up so the whole row could watch. 2 1/2 hours of machine gun fire from some movie I couldn't see."
Pros: "Comfort and ease of travel."
Pros: "Paid more for a flight we would not have to get off of in SJU. They made us get off for no reason. 5h with two kids. All they had was chips."
Pros: "Good excelent"
Cons: "The bathroom was filthy and the toilet did not flush properly. Overall cleanliness lacking."
Pros: "The flight was smooth and uneventful. The landing was expertly executed. No safety issues. The cabin was comfortable and quiet."
Cons: "Fat snacks The $25 charge for checking one piece of luggage. The rudeness at the airport when I asked for directions. I don't fly everyday, so why would you expect me to know where everything is and exactly how your process works? The emotional exchange at the airport when I checked my bag. I was the only person in line and there were two JB employees behind the counter who were more interested in their social conversation than in assisting me. I made a simple request for assistance and was immediately blown off. I can't complain enough about this."
Cons: "El servicio de Las camarerara"
Pros: "They were very efficient on getting people on the plane"
Cons: "I had gotten sick on a flight....just a little and did not receive alot of help from staff as there was no bag for me in my seat. I had to clean up the area. I also found there was not spray if needed for this sort of accident. Other issue - which is just a general is people who bring the big suitcases and people who have smaller cannot get it in overhead due to the size. Also the fees for a second bag is ridiculous and it was unfortunate that I had to pay as if I did not then I would have been over. either way....lose lose"
Pros: "Yes, excelente"
Pros: "Te service"
Cons: "The flight was delayed 30 minutes."
Pros: "I value the flight was ontime. This is the most important thing for me."
Pros: "Nothing.... we had to book another airline to get us home as We were bumped from our flight a few weeks before we traveled."
Cons: "The airline canceled our flight and rebooked us for a late afternoon flight the next day. We had to book a return flight with another airline because there were no hotel vacancies in San Juan, due to the recent hurricane..... Didn’t even get a refund, just a credit with the airline, which they put a time limit on - one year from the original date."
Pros: "The leg room!"
Cons: "Didn't get a customs form, would be nice if they just left it on your tray table"
Cons: "The flight was cancelled after 6Hrs of waiting. Food voucher was not offered and this was a business trip, I lost more money than the $200 voucher that JetBlue offered."
Pros: "Esta caro"
Cons: "I like"
Pros: "TV SYSTEMS were not working"
Cons: "Emergency row was very spacious"
Pros: "Well treated"
Cons: "Delayed for two hours"
Cons: "Did not have anywhere for me to hang my suit like on other jets. had to fold and use overhead bin which caused m y suit to wrinkle"
Cons: "Flight arrived late from international location so we needed to wait 20-30 min extra for inpection. Then, it left over 2 hours late due to mechanical issues which were never entirely fixed as we waited inside the plane. On top of that, there were only two tv channels working the entire flight"
Pros: "left on time and arrived on time"
Cons: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."
Pros: "Nassau security line was quick. US Customs line was quick."
Cons: "The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight."
Pros: "Good Flight"
Pros: "Nice plane, good service and pilots, great landing - no issues at all."
Cons: "The flight was delayed over two hours"
Pros: "Al the amenities were provided."
Cons: "In this day and age Wi-Fi should be provided always. Unfortunately it wasn't on the flight from Tokyo back to Los Angeles."
Pros: "Quick board, quick flight and everything went smoothly."
Cons: "Someone to rub my feet, but that’s wishful thinking."
Cons: "4 hour delay"
Cons: "Way crowded even in comfort plus Flight very late leaving Missoula Got to SLC just as flight was boarding for LA"
Cons: "Change the movies more ofti"
Pros: "seats and entertainment was great"
Pros: "Even though the flight was delayed by a few minutes we still arrived on time."
Pros: "Convenience. Smooth ride. On time. Great staff."
Pros: "The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food."
Pros: "Crew was kind and responsive."
Cons: "Older plane so seats were very crammed. My screen was not calibrated correctly so I couldn’t rewind or pause movies. No charging option for phone. WiFi was spotty."
Pros: "Good service and on time."
Pros: "Comfortable seats"
Cons: "flight rerouted to LAX!"
Cons: "insufficient overhead luggage space"
Cons: "4 hour layover in ATL too long"
Pros: "Short trip"
Cons: "Boarding process. Paying to check bag when people with roll-on bags were allowed to check them at the gate for free."
Pros: "Plane flew perfectly peacefully!"
Cons: "The service was horribly they dilate my flight 24 hours and I lose my flight yesterday because from Washington to Atlanta the flight was late and from Atlanta to Tegucigalpa leave early"
Pros: "short flight not much to say all was smooth crew was efficent"
Cons: "not a delta thing but passengers drag all these pieces of luggage on making boarding longer clogging up aisles ect. gate agents need to be more strict with people past the allowed limit"
Pros: "The service was good"
Cons: "The flight was very rough on landing"
Pros: "Good service smooth flight"
Cons: "The food on bosrd"
Cons: "I paid extra to sit comfortably only to have the seat adjoining my occupied by someone who expanded over onto my seat! Leaving me barely any room to sit comfortably."
Cons: "Flight was delayed ... wish I had received text notice instead of email so I could have enjoyed the extra hours of vacation instead of sitting at airport."
Pros: "We didn’t order food"
Pros: "Fast flight great service"
Pros: "Flight arrived early!!"
Pros: "Boarding went well, departed on time and arrived pretty much on time."
Cons: "My entertainment system didn't work. I brought it to the attention of a flight attendant since all the attendant lights weren't". So they were having a glitch I the system. He said he had them reset mine. Hee must have furthermore until they did the beverages. They tried twice, nothing worked. No movies, no audio, no light. Nothing done, no compensation. NYC to Seattle, a long flight tho not even read my magazines."
Pros: "Entertainment system is great."
Cons: "Every interaction with crew seemed dismissive and coerced. They behaved as if they didn't want to be there."
Pros: "Was able to comfortably sleep the whole trip back."
Cons: "Nothing, just filling this in to continue........."
Pros: "The staff tried their best to help out with the situation. They passed out waters and apologized. I always love the Delta entertainment (so many great selections)!"
Cons: "Stuck in the plane without AC for an hour! We were stuck behind 14 other planes in line to take off and I understand delays happen but the AC wasn't working for some reason and it was extremely hot. The passengers were all super uncomfortable. I wish if they knew we were going to be delayed that they would let us just wait at the gate vs. suffer in the sauna plane."
Pros: "Everything was easy to follow....All of the flights were on time and very comfortable...."
Cons: "Nothing to report that was bad..."
Cons: "VERY bumpy ride- scary"
Pros: "Flight departed on time, arrived early! Boarding was smooth and effortless. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Thanks Delta!"
Cons: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."
Pros: "The infotainment screen on back of headrests."
Pros: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"
Pros: "We got almost an absurd amount of food and drink on the flight, which was great. A meal, two snacks, a bottle of water, and several passes of the drink cart. The flight staff were all great, the entertainment options were plentiful. Really just a great flight."
Cons: "The Amsterdam airport was ludicrous. We were making a connection and had to go through four different levels of security. Our 1hr45minute layover was completely taken up just waiting in random lines to have someone look at our passports, or ask us to pull up our full flight itinerary email (teh boarding pass was not enough for her....). I appreciate the security attempts but it was really over the top, and the staff had no idea what they were doing (were bad at directing people to the right place or explaining what they needed). Note that NONE of this was the fault of Delta or KLM, completely teh airport."
Cons: "Delayed boarding and take off"
Pros: "Great service"
Pros: "I always have a great experience on Delta! Thank you"
Pros: "Clean plane, friendly crew. Ahead of schedule arrival, pilots did beat to keep in smooth air."
Cons: "Took a bit to get first beverage. Thy ran out of KIND granola bars before reaching the back of the plane."
Pros: "First time flying Delta. And let's just aay, now I know why it's so cheap. You get what you pay for."
Pros: "On time departure, clean plane, competent and professional flight attendants, pilot announcements were clear and relevant"
Cons: "Check in took forever. Delta reservations made some type of mistake when they cancelled our flight to CUN and I needed to rebook the flight. It took the CUN counter agent about 30 minutes to correct their mistake. Then, as we boarded our flight, the bar code reader at the gate indicated another error that the gate agent took about 10 minutes to correct. CUN Delta staff was great and we appreciated the efforts they made to direct us around the airport."
Pros: "Great service and on time flight. Got a good comfortable seat with nice leg room."
Cons: "Flight delayed because the crew arrived late the night before. This created a chain of events that got me to Newark 7 hrs later than scheduled."
Cons: "Delayed for 3 hours in SJU, no notice until after departure time had passed. Missed my connection , offered only option if 4 hours lay over. waist of time x whole day"
Pros: "Great crew. Great entertainment but. Ot so comfort."
Cons: "I was in a window but have a big person in my side and can't move in 3 hours."
Pros: "Our seats were booked by a cruise line and were not together on this flight. When my husband asked, the gate agent was able to seat us in at least the same row."
Pros: "On time"
Cons: "Flight attendant had some attitude as if they were not enjoying their work."
Pros: "New onboard entertainment"
Pros: "Crew was very helpful and attentive"
Cons: "The 4 hour delay."
Cons: "Flight was delayed and was too late to make connection. Had to rebook and now getting home much later than anticipated"
Cons: "Rude crew"
Cons: "My screen was not responsive most of the time"
Pros: "Í like al the fligth ."
Pros: "The un seat entertainment"
Pros: "I like it was fast and smooth"
Cons: "Not too much space in the plane"
Pros: "Ok time flight"
Cons: "Entertainment system did not work in all stops"
Pros: "New 777"
Cons: "Upon arrival to the airport, their was no place at the terminal for our plane. We spent one hour sitting at the runway. Besides that; it would have been an excellent flight."
Pros: "Large plane, and helpful crew."
Cons: "Not much."
Pros: "I have traveled first class with other US airline, and in comparison, American First Class in this trip was just ok. Is like they work right on the below line on Customer Service for First Class passengers."
Cons: "No entertainment, food selection very limited."
Cons: "The flight attendant was arrogant. This is her job... just for $$$"
Pros: "The Crew was nice ."
Cons: "They displayed for three hours something on TV, but the entire plane had no sound. When asked the crew will tell you to listen on channel 13 or 14. I told them there was no sound. I was sitting in First Class and went to check with a friend that was way back in Economy, same thing. So i told the that to the crewmember who just told me, sorry nothing I can do about. Which I can understand. What I don't understand is why they continued displaying a mute TV set for three hours. Why not just shut it off? BTW, my daughter flew from LA to Boston that same day and exactly the same thing happened on her plane."
Pros: "The crew was always very warming and assisting. Everything was a breeze."
Cons: "Had 2 plane tickets to Puerto Rico for my mom funeral But all the sudden my dad passed away one week before the date Iso a have to change the date They did charge me $200 and the other ticket was for my friend was my support he couldn't go cause he's job So I call and they said yes that they gonna help me with the refund all I need is a dead certificate so I send it the papers by email Now they telling me that they can't gave me the refund All my brothers and sisters didn't have no problem with South west air line and other airlines they understood the problem And they did everything without problems Worst service ever Not flying with them ever again"
Cons: "Charge for changing date"
Pros: "Quick boarding and on time departure"
Cons: "I traveled with this carry on for numerous flights and for the last three legs of this trip w/of having to check it. For some reason they made me check it. because I had to spend time at the baggage claim carousels I almost missed the last train of the night back home. Fortunately all is fine, but it caused unnecessary stress."
Pros: "AA is excellent."
Pros: "Everithing is excelent."
Cons: "To many delays"
Pros: "Is AA ever slightly embarrassed by the fact that their planes look like they're from the 80?"
Cons: "Shared TV?!!"
Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"
Cons: "They got us off the plane to get on a another plane there for we were delayed"
Pros: "New plane, great entertainment. Good service! Clean plane ."
Pros: "Todo muy bueno"
Pros: "More confortable seats."
Cons: "20 min delay at Dallas International"
Pros: "It was great."
Cons: "Everything was good."
Cons: "My stroller was taken right before boarding (as expected), when it was returned after the flight it was broken. We were delayed when leaving PR, after a slow boarding process. Then delayed once more when arriving."
Pros: "The flight to Miami was changed to Chicago but it was still comfortable. The seats were nice and having overhead tv was still nice."
Pros: "Nice boarding head schedule friendly service."
Cons: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."
Pros: "Todo estubo muy bien"
Pros: "Easy booking, Great prices"
Cons: "Arrived to the airport as suggested based on my departure time; only to find out that my flight was going to be delayed. Delays happen, i understand; however this delay impacted me catching my next connecting flight. There were no attendant at the designated gates to help me in Puerto Rico and calling directly was a nightmare. Never made it to Miami or to lax. Instead I was put on an even longer flight, San Juan to Philadelphia."
Pros: "My experience with American Airlines was horrible I was on flight 1357 and me and my husband started boarding the plane my husband stopped so put the bag in his seat the flight attendant Sonya #695655 taliago Portuguese was very nasty rude and disrespectful and came off very racist she told my husband to sit down and move out the house as he was placed in his bag on top of his seat then when my husband told her he was placing his bag up over the seats she asked to see his pass his boarding pass then he told her he just wanted to put his bag up over the other seat because there was no more bathroom over his seat she argue with my husband after my husband left the situation alone she then comes in with another flight attendant who was more Ruder than her it was a 20-minute delay with the both of them yelling at us and threatening to kick us off the plane then didn't offer us any drinks or snacks she kept giving my huaband nasty looks the whole 4hours she was very racist and I would never take American Airlines again experience was horrible"
Cons: "This is my first time flying American Airlines and my last time I'm a human being I am African American and Puerto Rican and just because of the color of my skin I was going to get put off the plane bad experience"
Pros: "The videos"
Cons: "Seats are small"
Pros: "I like just about everything, and the updates were great"
Cons: "I dint like that wee had to waite 2 hour delaid flight and change plabe to go to miami and waite 50 minut to get our bags i lgit late to my jo. Thatbi had to go because if american i dint like it at all"
Pros: "the crew was very nice due to the circumstances of having a cramped plane"
Cons: "Too crowded on the plane, many people with bags that did not fit in the overhead compartment, plane was delayed. I asked to switch seats and was denied due to the plane been full however they call standby people after my request to change seat and they got seats, how can that be possible if it was full? 60 people waiting stand by? Really?"
Pros: "Ground crew and flight attendants were nice."
Cons: "Very old, beat up 737 for such a long flight. Entertainment consists of the old fold away small monitors. When will AA assign new aircraft to this route? AA doesn't care about San Juan any longer."
Pros: "The food and getting a better plane when our flight was switched going to San Juan."
Cons: "That we sat on the plane for an hour when we could have just walked to a gate so most people wouldn't miss their connecting flight."
Cons: "The crew overall. Many of them seemed overwhelmed and bothered to be there. Were not helpful and did not try to create a safe environment."
Cons: "2 hours delay"
Cons: "Delayed and got downgraded"
Pros: "Overall, it was easy going"
Cons: "They didn't even provide nuts!! No snacks at all after the long trip."
Pros: "Everything went smoothly"
Cons: "Crampy seats"
Pros: "The flight was comfortable, people were courteous, service was as expected."
Cons: "I was upgraded to first class. This was the first time this has happened to me, and I was excited. I had a great experience there and am grateful for it! The trip was quick, with low turbulence and no air pockets. I felt good. Thanks."
Pros: "I like the boarding process and the confort."
Cons: "My birthday was yesterday, August 22, and we were traveling to Atlanta, and at the San Juan airport the flight to Chicago was delayed so we upgrade to first class because we don have enough time to get birthday diner in the stop in Chicago to Atlanta, so the thing was that they didn't have enough meals for the costumers, they were 2 meals short , my husband couldn't eat so we ask for other options and they only had 2 thing that my husband couldn't eat, because they were horrible. So that brought my husband mad, so it was not enjoyable because every time he tried to do something to feel calm again but they couldn't do anything to help us calm down. They keep telling us that it was her mistake that she miscounted and that they didn't give them enough snacks, we didn't had snacks for the rest of the flight it was stressed full. Tomorrow i have to travel again back to Puerto Rico, and im scared that tomorrow will be a horrible day traveling with United, with no space for being comfortable with no food for 9 hours, im worried that the flight is delayed again and that a lost my flight back home, were my dogs are in a hotel till that night so im scared to have to pay another night for my dogs, and I wouldn't be able to pay it. I hope you could help me to figure something out to make this experience more enjoyable my phone number is 7876440442 Zaimee Esteves and Gian K Cruz"
Pros: "Smooth ride"
Cons: "No drinks or snacks Well think it was only water or orange juice available"
Cons: "I have no complaints so far"
Pros: "Pilot was very happy and friendly! Very informative throughout flight."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 40 times by other passengers and flight attendants."
Cons: "Having to pay for food and WiFi access."
Pros: "Nothing. I'm aprecciate if they call me because we have so many problems with the fly. 787-688-5109"
Cons: "The service was bad. Im never fly again with united air line. Never recommended hider"
Cons: "Weather delay but then sat at the gate for nearly an hour waiting for "fuel". Give me a break! No update as to why we were waiting, just said we would leave in 15 min an hour before we left."
Pros: "Flight left on time and arrived on time. Crew was great. Pleasant and professional."
Cons: "No gluten free complimentary snacks offered. Cabin has too bright for a night flight."
Cons: "That you have to pay for a movie and snacks."
Pros: "Staff was friendly and professional."
Cons: "The space between the seats, so small. Every time someone next to you needs to get out you have to get up too. So annoying. And the restrooms were not clean."
Pros: "Friendly staff, great drink selection, and comfortable seats"
Cons: "Could not find pricing for movie selection without first swiping my card"
Pros: "We arrived almost half and hour before ETA That was amazing. Crew was friendly"
Cons: "Complimentary snacks and drinks were a joke At that time in the morning mini cookie and a mini glass of soda (not even the whole can? ) i think the airline can do way better than that."
Pros: "Flight attendants. Ease of travel through SCE"
Pros: "Your pilots actually landed us 20 minutes early in Bozeman so great on them as well. I flew from Charlotte at 4:22 to Denver and left for Bozeman at 6:50 pm, all flight attendants were very pleasant as well."
Pros: "Newer low profile seats created more room. Because of late take off, entertainment was free. Late takeoff also made for a short connection, but we made it thankfully."
Cons: "Attitude of the older flight attendant white woman. I asked her about putting a piece of artwork in a bin that had a yellow thing which looked to be a flotation device, and she was sarcastically rude saying it was a raft, and no I can't put anything in there. I watched the attitude with some other guests as well, so realized it wasn't just me, but how snarkily short she was with people about their luggage and such. If you're not enjoying your job, then quit and let someone younger and fresh come on board to create a more pleasant atmosphere for everyone."
Cons: "The seats didn't bend back to be comfortable. Only 1 inch!!! The back was restless"
Pros: "The boarding process was excellent and the crew was very carismatic, nice."
Cons: "How the pilot end the flight. The lights were on and I could not sleep at all."
Pros: "Service of flight attendants and the seat space i am 6 '6". The menu its delicious."
Cons: "No free entertainment like local channel's and music. A long flight using my cell playing Tetris :("
Pros: "The flight was on time the morning after DIA was shut down due to a blizzard. The crew was courteous and the flight was comfortable."
Pros: "Something to entertainment."
Cons: "Dont have music or screen tv"
Pros: "Seats were comfortable, the video entertainment was top notch, bathrooms were very roomy compared to other planes and flight attendants were nice to us. I only want to ride on these style planes from now on. They also were quick to connect the gate bridge which is important to me. I couldnt believe that I actually wanted the flight to be longer to watch more movies."
Pros: "Attendants were very personable and friendly. I loved that they brought multiple rounds of water throughout the flight. Communication was great and no waiting times. Wonderful flight home after a wonderful vacation!"
Cons: "Seats were very uncomfortable"
Cons: "Im not sure when this happened, but in an effort to add another row or two of seats - you are no longer able to put your seat back. It almost feels like you are actually leaning forward in your chair, 4 hours later, it equals the most uncomfortable flight of my entire life. In addition to one measly snack package, no drinks, charging for a movie... conclusion is I will NEVER fly a united flight again. Please Beware flyers, this might only be worth it if your flight is under 1 hour..."
Pros: "Liked that the airline paid the Hotel expense"
Cons: "Flight got cancelled for maintenance reasons but many other airlines did the flights that night"
Cons: "Checked luggage took close to 45 mins to arrive"
Pros: "Great service. ...communicate with customers about changes at all times."
Pros: "I liked the computer screen on the seats in front of us."
Cons: "The select button would not work after it took my card. Tried it several times. The other thing is I was given 50 dollar Egoft card from United but my husband he was with me they said no proof he was there, we are not planning on flying United Airlines."
Pros: "The service for wheel chair people was excellent"
Pros: "The crew was great. Nice and very polite and was a very nice landing."
Cons: "Delats delays and more delays, also I'm a 6'5 guy who needs his space, very little leg room."
Pros: "Crew , flight and aircraft was good."
Cons: "Checking in was the slowest I have ever seen. If I had not prepaid for luggage and tsa pre approved I'm pretty sure I would have missed my flight. I was there a little less than 2hr before flight. If I ever fly from there again I will be there 3 hrs ahead."
Cons: "There were empty seats on this flight but the crew would not let me move to a different seat to be more comfortable."
Pros: "Attendants were polite and courteous while they were serving. The problem was when they WERENT serving..."
Cons: "Sitting in first class - the very first seat on the plane - I was able to hear EVERYTHING the flight attendants were talking about. When they were service us they were great. But I don't think they knew how loud they were being and talking about inappropriate topics (i.e. Sex, complaining about a crying baby and putting vodka in its bottle to "shut it up"). Was very uncomfortable because of this. Excepted more CLASS for what I had paid. This is why I am unable to give this flight an "excellent" rating. Disappointing."
Pros: "Smooth ride to Mewark"
Cons: "Flight hoy delayed"
Cons: "Sat on plane for hour, they ran out of food, they let people on a hour after the plane was supposed to leave pilots were a hour late, the staff was rude."
Pros: "They change the departures for a delay of 8 hours."
Cons: "2 hour line to drop off a bag / flight delayed to 3 hours later for maintenance / gate attendants were not helpful"
Cons: "Alcohol was to expensive"
Pros: "The crew member was excellent"
Cons: "Dont have free movies"
Cons: "United seemed so incredibly disorganized. Couldn't get a plane, couldn't get a crew, etc. Yes there was fog, but we landed just fine into Chicago. Our checked bag made it to Bozeman, but they had to reroute us with Delta to Helena. Once with Delta, everything was smooth sailing!"
Cons: "No legs space uncomfortable seats I was sitted between two huge men"
Pros: "2 hours waiting in the airport inside the plane"
Cons: "Notify what happen..."
Cons: "Some free snack and soda or water"
Cons: "Seats didn’t recline, it was a bumpy ride nothing was free! That’s what we (didn’t) pay for!"
Cons: "No dieron gratis nada de café ni agua .y las azafatas estaban burlándose de los pasajeros es una falta de respeto"
Cons: "Tickets were purchased together but yet one ticket was zone 1 and the other two were zone 3"
Pros: "The crew was polite and knowledgeable"
Cons: "The seats were very uncomfortable overnight flight could not sleep"
Pros: "Crew was fine, there need to be a great improvement on the seats"
Pros: "I live in Orlando. I made a mistake. The travel was supoused to be from Orlando to San Juan ."
Cons: "I believe the pilot flew to high. Me and my friends ears popped severely and caused pain."
Pros: "Price, on time and cleaness."
Cons: "No entertainment (magazines, movie, tv) and seats a little uncomfortable."
Pros: "Quick and easy"
Cons: "I’m a small person.... and i barely had room sitting inside the aircraft"
Pros: "On time flight. Friendly crew."
Cons: "No free beverages, very cramped seating."
Cons: "Always postponing the damn flight"
Pros: "There was enough leg space and the flight was on time."
Cons: "There was no entertainment or food but that was expected. Otherwise a really great flight."
Pros: "i Liked that I was able to fly home"
Cons: "The cost of the flight once you add the cost of carry on or checked bag for that I could’ve flew Delta with snacks"
Pros: "Seats are just not made for trips longer than 2hrs"
Cons: "flight was delayed over two hours"
Cons: "Flight from sju to mco was delay 3 times. Lost my mco to pvd flight. And then i was send from mco to raleigh and another delay. Then raleigh to pvd with one more delay and loss bags. All frontier gave me was $50voucher when i lost hundreds in hotel and car and taxi and my time. The depart time for the sju flight was 3am i have to be in the airport 2hrs before so this was a allmost 24hrs flight for me because i reach my destination at 4pm. I expect comunication from you."
Pros: "How quick the flight was."
Cons: "The delays but understand sometimes that’s outside of anyone’s control."
Pros: "Nothing. The only thing that was good it was that it was a direct flight, however with the delay it make it longer than other flights with stops"
Cons: "Will not use your airline in the future due unreliable flights. Never experienced this with any other airline"
Pros: "The price is good"
Cons: "I don’t like the chairs"
Pros: "Everything was fine for a no frills airline. Just be sure to bring your own water. You only get one cup, and if you sleep through water service you are out of luck."
Cons: "I don't like the seats, they have no cushion and they don't recline. Plus the tray table is super small. Also you pay for all drinks. Another thing the pressure is horrible in these planes. It seems they try to cut down on cost so the cabin is not pressurized right to reduced your ears from getting the over pressure from the ascend and descent of the plane."
Pros: "The crew personnel aboard the plane was friendly and the seats confortable."
Cons: "They made me pay $45 for a 16 inches carry on back that I have as my only luggage , because according to the counter employee, my handbag (purse) was too big so it was considered as a second carry on. I requested a waiver, because I’m an Army Veteran, a senior citizen, but it was denied by the counter employee."
Pros: "Left on time, orderly boarding, arrived ahead of time."
Cons: "No meal service."
Pros: "The atendance and organisation"
Cons: "The seats. They shoul recline and not be steady in one position"
Pros: "Quick Price Nice attendants"
Cons: "Seats don’t lean back. But not bad."
Pros: "I really liked how amazingly friendly all the crew were. They all had a real smile and tried to help every costumer Kindly. Never saw this from ANY airline. They are EXCELLENT!"
Cons: "Many crying babies, most but that's nothing you could do LOL!"
Pros: "Cheap flight"
Cons: "No complimentary snacks at all. I paid $3 for a coke, very little seats with no elbow or leg room nor to lean back. I felt like i was in a can."
Pros: "Fast luggage checking"
Cons: "No cash accepted for overweight baggage"
Pros: "Check in online was easy and gate boarding a breeze, and even got a seat upgrade... THANK YOU!!!"
Cons: "Having to wait to drop off bags in terminal counter rather than curb drop off for those that have the online check in"
Pros: "Best treatment of military personal."
Cons: "Boarding was a bit chaotic."
Pros: "Good price"
Cons: "Worst trip ever"
Pros: "Flight got cancelled at the last minute and they didnt try to communic"
Cons: "Still waiting for my refund"
Cons: "The seats are the most uncomfortable seats of any airline I have flown on .. The fact that they charge you $45 for a carry on! I mean, what is the point? A checked baggage fee can be explained by the handling, but a carry on??"
Pros: "They cancelled our flight last minute and never rescheduled it left us stranded and offered nothing in return for our inconvenience."
Pros: "Leg room was surprisingly adequate."
Cons: "I paid for front row seats. Flight was delayed 1hr. When we arrived at the gate they told us they had given our seats to other people because we allegedly were late."
Cons: "Que cobren por equipaje de mano y por el asiento. Engañan con que es barato pero no dice que es sin el equipaje y asiento"
Pros: "Red eyes are always tough but crew was efficient. Flight left on time and cabin was kept dark and quiet throughout flight. Contrary to some other posts, seats do recline but the button is below the seat and not on the arm rest as most people are used to."
Cons: "On our flight to the destination, crowd on the plane was a bit rowdy and loud."
Cons: "To long time for wait the bag"
Pros: "Good boarding"
Cons: "No entretaiment no coffee no water"
Pros: "The seat were nice, the flight was on time and the staff were kind."
Cons: "Everything it sucked. Heard they had 20 pilots walk off the job today. Flights cancelled people really upset. What the F... is management doing and at Christmas time too. So many disappointments!!"
Pros: "Great crew"
Cons: "Many hidden expenses like checked bag, food and drink, seat selection."
Cons: "Ridiculous fee for a carry on! And for a simple cup of water! I really expected better."
Cons: "For the second time in 2 months the flight was 1 hr late due to poor mechanical upkeep by Frontier."