Cons: "Passengers were loud, carried too much carry on luggage, and were generally crude."
Cons: "Didn’t board back to front, I know the flights are packed, but it’s still faster and safer. Flight was delayed because of a bag count? How long can it take to empty it and re-pack it?"
Pros: "Great crew. Great plane."
Cons: "I feel like JetBlue used to have more/better movies"
Pros: "Crew at JetBlue is always amazing is my number 1 airline it is the reason why i only flight in JetBlue, comfortable airplanes with an amazing staff"
Pros: "Comfortable roomy seating, very clean plane... This was my first time flying jetBlue and I was very pleasantly surprised at the quality of everything. I will definitely fly with them more often!"
Cons: "Honestly nothing... One of the best flights I've had"
Cons: "Entertainment System wasn’t working properly. Movies were down as were many of the channels. Although a disappointment, JetBlue is still amazing!"
Pros: "It was a safe flight"
Cons: "2nd time my jet blue flight was delayed and caused me to Miss my connection, which negatively affected my plans with my friends I was netting in Philly. I get that delays happen- but it’s the last two times I’ve flown jet blue -very disappointing."
Pros: "Crew was very friendly pilots very skilled!!! Seats comfortable. Love the entertainment!!!"
Cons: "Communication re. Flight delay"
Pros: "The crew was nice. The pilot kept us informed - problem with paperwork so we could not depart and we were just sitting at the gate."
Cons: "The plane was very late and then in addition there was a problem with the paperwork so we were further held up. Meant we got in at a bad time for rush hour in NY. A 3 hour flight ended up taking a whole day. I had already left for the airport by the time I got an alert that the flight was delayed."
Cons: "We had a delay of 3 hrs which kept us waiting in the middle of the night"
Pros: "Delta has the best flight crew! Couldn’t ask for a better airline!"
Cons: "Provide blanket and pillow in first"
Cons: "The exit row 12B kept making a high pitch squealing noise...very unnerving"
Pros: "I wish the airlines, all airlines would keep the middle seat vacant on all flights!! Such a comfortable feeling and flight. I’ve flown multiple times this summer during Covid, having that middle seat vacant has made traveling by air for me a very good, comfortable thing again. Don’t ever go back to packing us in like cattle car flights!!"
Cons: "There was huge issues with our original plane and the lady at the desk was horrible with communication to all the passengers waiting for the flight updates. The one time I finally asked her if there was any updates, after almost 1.5 hours of delay and waiting, she took a very rude and snappy tone."
Cons: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."
Pros: "Again, crew was very friendly. It's nice to be welcomed aboard. The male flight attendant found me a blanket after I requested it. Also I appreciate the free entertainment options on the WiFi."
Cons: "Ambient low lighting was pretty much non-existent in that old MD88."
Cons: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."
Pros: "Delta Flights are always enjoyable and the staff is always treats you with courtesy"
Cons: "The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading."
Pros: "The Venice airport is beautiful so the trip got off to a great start. The seats were comfortable on this long overseas flight to Atlanta. The meals, beverages and snacks were frequent and good."
Cons: "In Atlanta the terminal was switched twice."
Cons: "Staff gave us a hard time with our 15 month old sons luggage. Almost missed our flight as a result"
Cons: "We landed early and had to wait 45 min on the runway."
Pros: "The entertainment options"
Cons: "The flight was delayed because of another flight before ours and there was poor communication."
Pros: "One of our fellow passengers was willing to change seats so my wife and I could sit together."
Cons: "I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab."
Pros: "Crew was great"
Cons: "Delayed rerouted delayed again horrible airline this is why I stopped flying American"
Cons: "The 1st class flight attendant refused to bring a glass of champagne, I was sitting five feet away so I could see she was just fiddling with things with her back to me. I asked the other flight attendant to relay my request to her, again she ignored me. This was ten minutes before takeoff..."
Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Pros: "Horrible landing. Also-landed early and srive around for 20 min with no announcement from cockpit"
Pros: "Several of the flight attendants were rude and obviously dislike their jobs. I had family scattered throughout the plane and we all had the same impression"
Pros: "Flight on time."
Cons: "USB plug didn't work. Could not charge phone. Touch screen on TV didn't work well."
Cons: "Not charging so much for water. I understand the financial impact of COVID on the airlines, but water is essential."
Pros: "Inexpensive fare. CLEAR and TSA-PreCheck for security screening a big help at very busy Denver airport."
Cons: "Bag check is expensive at $40/per. Nickel and dime passengers for everything. Fare was cheap so I guess it was worth it. Online check-in was a big pain, since Frontier had incorrect/missing information (name-was that Kayak's fault or Frontier? I don't know.). When I attempted to correct it, they changed my fare to full price. Allowed check-in to timeout and eventually successfully completed without corrections so that fare was unchanged."
Pros: "Boarding was fast and the crew was attentive"
Cons: "They charge extra fees for everything, $45 for a carry on bag at check in and $60 at the gate, unacceptable. They also have the most uncomfortable seats of all the airlines I have travel with, like baseball stadium uncomfortable."
Cons: "From the moment that I get off the plane to catch my flight connections to San diego, I thought the gate was far but its right the corner so I dont need to rush lol"
Cons: "Decroock yelled it throughout the entire flight as opposed to saying please and thank you. They religiously were screaming into very unprofessional. Did not know we would even get a cup of water for me to take my medicine. Very unfriendly bare bones ."
Pros: "They cancelled our flight last minute and never rescheduled it left us stranded and offered nothing in return for our inconvenience."
Cons: "DID NOT like having to wait in Denver airport for the scheduled 9 hour layover and then delayed for another 1.5 hour for a total of 10+ hours. DID NOT like getting lured into a great schedule in March and then in May you cancelled the flight and we had a 9 + hour layover. TERRIBLE. Will never fly with Frontier again. :("
Cons: "Nickled and dimed for everything - I would rather pay for those services up front. Lame!"
Pros: "On one hand, you get what you pay for here. But in cutting out the frills, they do all the other things right. Flight left on time, landed early, and was reasonably comfortable."
Cons: "I knew I was going to have to pay for a carry-on bag. What I didn't realize is that drinking a club soda on the plane would cost $3. It's a little thing, but something to be aware of. Also, bring some reading material, as they do not have an in-flight magazine or wi-fi."
Pros: "Nice crew"
Cons: "A carry on bag is the same as a checked bag $45. Ridiculous. I'll never fly again on frontier. Tray tables couldn't hold me my plate they're way too small. I didn't know frontier was trying to be like Spirit."
Had to check in my very expensive survey equipment on the bottom of the plane and still cost me $330 dollars.
Cons: "4+ hour delay with no voucher provided or refreshments made available. Landed at 2AM as a result."
Cons: "I've watch video's about the company and it was nothing like what I watched . Our flight was great the staff was great and i will be flying with you guys in August !!!"
Pros: "Crew was great!"
Cons: "Original gate number was incorrect, but they fixed and sent an email informing everyone. Ensuring the correct gate from the start would be nice."
Cons: "Didn't have enough staff to leave when scheduled..2 1/2 hour delay, chaos, police had to come. Rinky dink airline, the WORSE..never would fly again.."
Cons: "I’m 6 foot tall. I should have gotten a seat with more leg room. The seats are super cramped."
Pros: "The crew was nice seats were for small people I'm 6'3" 230 seats were digging I'm my knees"
Cons: "Little more leg room I heard a lot of people say that"
Pros: "Flight was good I felt safe crude pilot did a good job"
Cons: "When I purchased my ticket, which was that a good price, I did not realize it everything else would cost extra. So in the end, my ticket could’ve been cheaper through another airline without having to pay the extra cost for boarding and bags etc."
Cons: "Flight crew was intrusive and misbehaving. If you like getting sick, choose this airline"
Pros: "Price—got what we paid for—a flight. Nothing more. As the flight attendant stated as she offered drinks or snacks, the only thing free is SMILES!!"
Cons: "Not even a free cup of water! Actually, a cup of ice was free—wow!! Only airline I have encountered that does not offer two free carry-on items—defeats the lower price of your ticket when you have to pay for every little item!!"