Friendly staff, easy, and on time. Needs improvement on booking directly. Also
Friendly staff, easy, and on time. Needs improvement on booking directly. Also
No comments, the complete handling and flying was excellent,keep up the good works.
No priority boarding (travelling with a toddler) and the flight was 4 hours late.
Their online check-in system was offline so the lines at the counter were extremely long. Making our connection was also very unpleasant as there were no priorities for boarding (basically a free-for-all) and since I was travelling with my toddler we had a very hard time. The connecting flight was also 4 hours late.
We were charged an additional $54 usd per passenger to board, not mentioned in the ticket.