My experience was good overall, the quality of the food really decreased! There used to be a choice between meat and fish now it’s between chicken and pasta! In the choices of entertainment meditation has been added which is very good. Soft chair workout to improve blood circulation and avoid phlebitis should be added.
Much better than the major US Carriers especially in Biz Class.
I wish that the meal included a vegetable or even a salad instead of couscous! Why serve chicken with rice AND couscous? Service was good overall though a bit lacking in friendliness. Usually on air france I've been offered a glass of champagne before dinner, wine with dinner, and a digestif after dinner. We were only offered wine this time!
It was not Air France but Air Europa. But confusion over our checked luggage. Whether it was checked all the way to Tenerife or not. It was not. Had to line up again in Departures. At least our Sky Priority was honoured. Flight was fine.
The male attended that served are section was a snob. He did not answer my call light when my wine spilled all over the floor. I did not push it again or drew his attention to it. He just ignored the call light when he came to give us our meal, serving the people behind us first. I did not push it again or drew his attention to it to see his reaction. It was so obvious that he was ignoring us. We were in premium economy!
The plane was old Only 3 bathrooms available for economy The entertainment was old and the selection was poor
Georgian Airways check in staff initially denied us, because they thought passengers required transit visas to transfer on connecting flights. This required 70 minutes for them to call multiple people to confirm how transfers worked. They did not apologize once accepting our check in. Onboard, the four hour flight gave stale bread with spam slices as lunch. The only included drinks were still or sparkling water.
I did not get my baggage at my final destination..poor coordination with connecting flights with partner airlines (Saudi airways). Also the food was very mediocre.
Not a good one this time. The absence of internet without any information/notification ahead was really the unacceptable part. Also this new A350-900 has a serious legroom challenge for economy seats. It’s more like a medium-haul flight legroom configuration.
Not great , just ok . I expected better food but it did not deliver . Flight staff was ok . The guy at the drop off bag counter was the only saving grace in this whole trip . He was pleasant, friendly and very helpful . You couldn’t ask for a better assistance from him .
We are extremely impressed with all aspects of flying with Air Canada.
Just kinda of a bus ride … we could do better. Delay in the flight :(
It was just ok, after a weather delay and had to take 3 planes in one day I asked for another cookie and she said no only one per passenger, found that a bit pity after spending my whole day in airports and planes
They delayed all our flights and lost our luggage flying to Tokyo, Japan. Worst experience I have had with any airline. DO NOT BOOK.
They did great as being my first time flying with them I will consider flying with them again on my next trip.
1. Nowhere to sit at the gate D4 2. No control of lining up in different zones 3. People pushing in during the line up of zones. 4. Certainly not in a dignified manner.
Both meals (chicken option for dinner and omelette for breakfast) were lacking in good texture and taste.
The experience with air Canada, was not really good, first they try to charge for the seat again in the counter after being paid in advance, second we have to wait for a hora inside the plane before departure for mechanics problems
It was great. Although when I got my luggage it was broken.
Flight was delayed going and coming from my destination for over 5 hours. All I was given was a $15 meal voucher that wasn’t even able to cover my lunch or dinner.
I came out early, 4 hrs before departure. The flight was changed 4 or 5 times with few minutes between new and schedule time , then 30 minutes delay, then up to 2hrs 30min delay. When I arrived in Frankfurt, no one help us to lead to the custom service. After almost 1 hour asking around then we must line up for another hour to get overnight and rebooking the next flight. We must find out how to get to the hotel by us self. The shuttle bus driver in Germany was not nice, speak German to English speaking and we must predict what she / he tried to tell us. We got up earlier and tried to not coming late to the check in and immigration procedure (we were told by the helping center that the immigration used to be over crowded) then we came there it was almost empty, then we must stay in the airport for hours not necessary. We got the coupons at the airport for compensation for waiting for delay flight for NOK 75 ( as low as 6 Euros) It is not enough to buy food at the airport price and Norwegian cost of living... How to drink a cup of cappuccino for NOK 72 when the stomach was empty for food in 16 hrs (from dinner at 6 pm the day before to 16 pm the day after) At the hotel in Frankfurt, we were offered two options spaghetti with biff or vegan food and a drink for 18 Euro. Almost 60 passenger ate the same food and I was remembered once time in former Soviet Union in 80's I travelled with Aeroflot and the passenger were stranded in the hotel for next flight and we were also offered only one choice of dinner, if we were hunger we must pay 1$ for 1 egg and another 1$ for two loaf of bread and butter. I can't believe Germany is to poor and inferior service like former USSR in 1980 decade. My good remembering of Luft Hansa disappear and changed totally by this service I got this time.
Seat cushioning, and having at least 1 checked bag free, I dont understand why international flight would not include a checked bag.
The flight was comfortable, which allowed me to get some sleep, much appreciated!
I barely made the flight. We had to take a bus to the plane and the plane smelled awfully of body odor. When the flight attendant walked by she smelled of body odor. It was incredibly uncomfortable.
The flight was ok, the flight attendants were lovely, the movies were good, the food was ok, and I am just sad because my luggage didn't arrive with me in Iasi because the flight from Vancouver to Frankfurt was delayed and then I barely made the rest of my flights. Also, there was no real support once I got off each of the flights. There was nobody to ask about gate or where to be and for example when I got off in Vienna to catch the flight to Iasi there was no screen where I could read the gate and time of departure of the plane. I was going crazy trying to find the plane to Iasi and I barely made it. When my luggage finally arrived home it was broken. The handle was completely broken and that was not so good. I am in a visit here, in Romania, and I will have to buy a new luggage.
It’s not bad, simply it’s not as it used to be years ago.
No Wi-Fi or food unless you pay an expensive fee.
Had to put carry ons under seat and had no legroom!!!
Lufthansa crew are great Frankfurt to Raleigh RDU North Carolina USA
Upgraded to business class and it was worth every dollar! The connection in Denver was way too tight time wise and going through customs there plus re-visiting security screen again caused me to miss my connecting flight. KAYAK should not allow that tight of connection on international flights.
When the flight landed, it was still going towards the gate, when everybody got up. Nobody cared that the flight was still in "active taxi" mode. But seems like this is common on Air Maroc flights.
1. Boarding - Chaotic, no announcements. 2. Gate Agents - Don't care about anything. 3. Inflight - FA are good and cordial. 4. Landing - Everybody is in a rush to get out because of the crowding at immigration.
This is the worst seat that I ever sat on. The length and width are great but Super uncomfortable. We felt like sitting on marble.
Worst flight experience of my life. It was cancelled and they left us in the airport for 7 hours having no idea what to do.
Had the worst service I have experienced in 45 years of flying internationally (over 100 flights). This was an 8-hour flight and the crew was completely non-responsive to any and all requests for assistance from the 200+ passengers. My wife and I each pressed the button for assistance at least 4 separate times and no crew member ever responded. Looking down the aisle, at any given time at least a dozen passengers request-for-assistance lights were on and no crew member ever assisted any of them either. Notably, it was a very smooth flight with no turbulence, so there was no reason crew members could not provide assistance. Other than two meals - one at the beginning and one at the very end, the crew did not serve water or other drinks at all. We had to get up and walk to the end of the plane to get water ourselves. The only snacks available were saltine crackers. Crew also did not collect trash except immediately after each meal. Plane was a mess and everyone was coughing at the end due to lack of water. We found the crew hanging out in the front of the plane talking to each other and laughing amongst themselves without a care in the world about the 200 passengers. One was just enjoying a book. Don’t ever fly Royal Air Maroc if you can avoid it.
There was a technical problem with the aircraft after we boarded and we had to leave the plane and wait for two hours where we couldn’t talk to anyone. I had a connection in Toronto to Vancouver I obviously missed it. Arriving to Vancouver the flight was canceled and I wasn’t offered any another flights. I had to book one on my own charges to get back home. Also at Casablanca check in. They said our luggage will go to final destination and they did not!
Seats were very uncomfortable (tight and hard). Flight was delayed due to technical problems. Baggage took an hour to arrive to the carousel.
Not good airline doesn't understand or recognize business class customers
I love how the airline gave accommodation as a result of my nine hour layover. The service at the hotel was great.
It will be my last choice to fly this airline It was the first time to fly with them Everything extremely bad Nothing good about them Very filthy Bad service Bad food quality Bad boarding Very bad lounge. Actually it doesn’t meet the definition of lounge
