CID - AMA
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Top airlines flying Cedar Rapids to Amarillo
Scores according to KAYAK customer reviews
Pros: "The crew was fine."
Cons: "The flight was packed full despite the ongoing pandemic. I will avoid flying American Airlines at all costs in the future. I was disgusted with how many people were jammed into this plane. The woman next to me was sniffling. I was so uncomfortable the entire time."
Cons: "Social distancing"
Pros: "Movie selection and internet quality was Ok"
Cons: "The attendant made me check in my only carry on bag despite there was plenty of space on the plane for it. My bag was subsequently lost in the airport as it was moved to a different carousel without any notice. There was no food offered."
Cons: "Missed flight due to not being able to access terminal because of stopped Skylink. Arrived at terminal while plane was still boarding but was told I could not board cause it was the final two minutes. Horrible customer service. Asked them to please contact the gate and let them know I was enroute on foot. They refused."
Pros: "The crew"
Cons: "Less turbulence haha"
Pros: "Entertainment options were awesome, and we had charging stations too! Made flying very comfortable and passed the time well. Also, the boarding process was super quick."
Cons: "Nothing, we were very happy."
Pros: "We finally got here"
Cons: "Actually leave and arrive on time."
Pros: "From start to completion the process of boarding and deboarding was awsome."
Cons: "Not sure you could makebthings any better than this trip. Kee doing what you did today and I as an individual will be happy with every trip."
Pros: "Yes! The crew was amazing! The seat was perfect!"
Cons: "It was very cold on the plane."
Pros: "Most people had movies and other things to entertain themselves with via rear seat displays."
Cons: "My rear seat display never worked, though I complained about it at least 6 times during the flight. Nothing was offered to aid or fix the problem besides the stewardess saying she'd reset it several times."
Pros: "I got there"
Cons: "Being on time for once"
Cons: "The crew seemed angry"
Cons: "My flight was late, so I was in a rush to get my connection."
Cons: "The flight arrived early but sat on the runway for almost a half hour before we were able to exit the plane, causing quite a number of passengers, myself included to miss connecting flights! Not okay."
Pros: "It started with a 2 hour delay. Then, when the plane finally got to Orlando, there was a smoke alarm going off. We had to wait another 30 minutes for that to be fixed. Then when we got on the plane there was a issue with the baggage and we sat again for another 30 minutes"
Cons: "Not one explaination, or consideration. The attendants were rude and the pilot didn’t even come on during the flight to say anything but signing up for a credit card. Bullshit."
Pros: "We boarded early because of the security check, but that worked out fine. The food was good and the flight attendants were attentive."
Cons: "Spending 10 hours on a flight, but you can't do anything about that."
Pros: "the movies selection was quite nice"
Cons: "I have to run to get to my connection flight"
Pros: "Crew was nice."
Cons: "Having to check my carryon even though I was in the 12th row. I saw some passengers putting two items in the overhead, which makes it unfair to others."
Pros: "We were very well looked after by a group of male flight attendants. The plane was clean, calm, quiet and we had all we needed."
Cons: "Foods are so salty overall. No individual entertainment system available."
Pros: "How fast they had us in the air (5 min early)."
Cons: "In their rush to leave, they didn't communicate with the on board crew about overhead bins and I was forced to check a priceless item that I purposely wanted with me in the cabin. The overheads were empty above my own seat. I wasn't allowed to go back and reclaim my bag because they had already taken it. And they were completely indifferent to my situation, which isn't surprising given they didn't understand the value of my item. Thus, I had a full blown panic attack for my entire 2 hour flight, my medicine being one of the items also in my now checked bag. It was too late, my bag was taken and thrown under the plane by the time it struck. And the flight attendants also had on perfume that brought on a tension headache due to my sensitivity to scents. Considering they work in a recycled air tube, this seems like a vast oversight on their part and should consider that not everyone can handle even the faintest of perfumes. It may not seem like a big deal to them, because mental illness is still seen as a made up thing, but it was enough of a trigger that I will not fly American Airlines again."
Pros: "Just a normal flight in a cramped airplane"
Cons: "Just a normal flight in a cramped airplane, BUT almost 4 hours late, entailing a hotel stay."
Pros: "It was great! I got an entire row to myself."
Cons: "Unsatisfied and spent over an hour on the tarmac waiting For a gate change that was not communicated. We sat and waited for an hour while some “carts were moved” from the gate. And now we’ve been waiting on our bags for 30 minutes. I have high expectations for AA and have had great experiences in the past. I will reconsider using this airline in the future."
Pros: "Fast boarding"
Cons: "Uncomfortable seats, no entertainment at all, no even TV."
Pros: "It’s the industry practice that the service level for 6 hours long flight is by the ‘domestic’ but it’s shaemful. No food or video screen !!!"
Pros: "Crew was wonderful - friendly and accommodating. Food excellent - very fresh. Cannot say enough kind things about the crew!!"
Cons: "Everything was excellent on this flight."
Pros: "easy flight"
Cons: "the remodel at LAX is a mess but the shuttles are nice, just be prepared if you have to shuttle to another terminal. Also check food, I went from gate 50A and had to shuttle to 52A and that area only has one area to get something to eat and its just sandwich, and not a lot of choices."
Pros: "The service was above and beyond expectations. Seats in economy are roomier than I'm used to. There was also many movies to choose from for in air entertainment. Food was delicious. Will fly Japan Airlines again in the future."
Pros: "Extra room with empty seat, crew was very nice & accommodating"
Cons: "No wifi Display units very old"
Pros: "Crew was friendly and professional"
Pros: "Smooth ride and friendly helpful airline atendents."
Cons: "Late departure by 90 minutes because no flight crew. Tray table was disabled."
Pros: "Great first class staff."
Cons: "Taking 2 shuttle buses to transfer from AA to PAL."
Cons: "Very late"
Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."
Pros: "The flight was delayed, apparently due to weather. I rebooked this flight after the first two legs were canceled. I was given an economy plus seat for this flight which made it more enjoable."
Cons: "I missed the flight and the airline wouldn't even pay for a rental care so that I could get home. They kept saying they could get me out on a morning flight, but it was supposed to snow in Amarillo (90%), so I knew that was a bad call. I drive home anyway. Cost me $195 for the rental, which I'm sure they could have gotten a better deal, and I got home at 430am! Never again American Airlines!"
Cons: "Seat 17F is very short on leg room for a 6 foot man. Flight attendants didn't care and rough landing; pilot needs more practice."
Pros: "I really appreciated the drink cart coming through several times. The air is so dry on a plane, it's nice to stay hydrated."
Cons: "One older flight attendant was rude to the younger for no good reason. She was abrasive throughout the flight. The rest of the flight attendants were great."
Cons: "airbus A320 doesn't have power ports at seats...."
Cons: "They wouldn't allow me to check my bag at the main gate so I had to go through security and check it at the boarding gate. Souvenirs were confiscated because the bag couldn't be check sooner. Then they tagged my bag with the wrong name and destination. It was 48 hours later before I got my bag."
Cons: "Old plane"
Pros: "the crew was great, friendly and tried to make the flught comfortable"
Cons: "the seat i chose was not the seat i got. When i checked in i was not assigned a seat and had to wait in line to get a seat"
Cons: "AA canceled my flight my kids who live 4 hours away from San Diego drove that distance to pick me up yesterday, we got a hotel room for the canceled flight but they ended up paying $200 for the night. AA did not let us know thr flight was canceled until late last night."
Pros: "Efficient. Got to destination on time."
Cons: "My tv screen was not working. I asked four times to see if it could be fixed. Crew could have cared less. Crew seemed a bit rude overall."
Pros: "Boarding Announcements Clean"
Cons: "Very cold Bathroom in back of plane"
Pros: "The entire trip, other than the delay in Dallas was easy & uneventful. There was enough time between flights to allow going through transport & security to the next gate. Food & service was great! Awesome teams on Lufthansa!"
Cons: "Nothing, really. The ticket prices were great for travel from southern United States to Central Europe!"
Cons: "Very turbulent day."
Pros: "Everything was very nice."
Pros: "The crew was very attentive. The seat was very comfortable."
Cons: "Not sure why there was a "priority" tag on my bag because it was one of the last to come out at baggage claim so there was a HUGE line for me to wait in to get to customs. When I get a first class ticket, I expect first class service."
Pros: "Everything smooth! Yes, a couple younguns’ a little on the cryin’ side... but everyone has to get through that sooner rather than later (and, BTW, they had incredible legroom in Economy so whazzup with that???)."
Pros: "Friendly staff"
Cons: "Delay, delay, delay, missed connection"
Cons: "United just did not do it for us on either end of the trip. Miscommunication and 3 hour delays on this flight before we could board. The poor girl at the front desk had to take verbal abuse because the higher ups don't give her any truthful information t work with. Terrible."
Pros: "Absolutely nothing."
Cons: "Getting in so late the rental car offices were closed"
Pros: "Flight attendant"
Cons: "No door operations"
Pros: "All of the flight attendants except for Linda were nice and friendly. The entertainment selection was great and made a 10 hour flight go quickly."
Cons: "There was a flight attendant named Linda on the flight who was very condescending. I tapped her on the shoulder for a request and she told me it was not appropriate to do so because “as flight attendants, we get tapped so often.” Then she skipped over me when serving the snack options because she didn’t make “eye contact” with me although my tray was down and I had my wallet and credit card ready for payment. I have been flying with United to go home to Hawaii for over a decade and have never been treated so poorly by a flight attendant on this airline. I am seriously considering flying with Delta, Southwest, and JetBlue exclusively from now on after this experience."
Pros: "Fast loading/unloading."
Cons: "No drinks. No entertainment."
Cons: "Heading from BWI to Newark to Boston on 9/29 on United. There were delays at Newark airport which lasted about an hour, and meant that we would be super tight getting in for our connecting flight. We had been told ahead of the departure of the delayed flight that there would be someone on the ground at Newark monitoring the delayed connecting flights, in case a flight needed to be held. Well, we actually landed about 15 minutes before our connecting flight was due to take off. However, we quickly found out that not only were the gates closed early, but the flight tracker was showing the flight had actually left early. There was clearly no communication between on the ground crews, and everyone working at the airport once we landed seemed confused about the situation. By the time we got within eyeshot of our gate, the gate agents were telling us that the Boston flight was already closed. This meant that no one was even monitoring the situation for us, and that they made no effort to hold the plane for the five of us who were supposed to be on that flight. Additionally, that was the last flight to Boston from Newark, so they literally didn't give one iota of care for our situation. I had a 10am wedding to attend that next day, and even after telling the agent this information she still asked me whether I wanted to get on a 10:38am flight to Boston, which made exactly zero sense. After all of this, she ended up getting me on a flight into manchester (that flight had been delayed for 3 hours by this time, and was delayed again after I was booked on it) which landed at 1:24am, a full two hours and some change after I would have landed in Boston, and a full hour away from Boston. Luckily, my boyfriend had his car and was able to pick me up. I finally got to Boston around 2:45am. My suggestion to the airport crews is to actually communicate when you have issues like this. It wasn't our fault, but we were greatly inconvenienced and they did not make an effort to prevent the situation at all. Adding to this, our pilot for that first flight told us that the reason for the first delay was that Newark was congested with too many flights into and out of the airport. THAT is entirely their fault for not being able to properly gauge their own capacity and should not have ended up inconveniencing passengers! I end all this with an additional inconvenience- when I arrived for my flight on Sunday at 4:40am for a 5:55am flight back to DC, I was told that my return flight had been CANCELED. Somehow, in rebooking me on the flight to Manchester. So I had to spend 30 minutes on the phone with United to get that fixed at 5 in the morning and nearly missed my return flight due to crew incompetence as well."
Pros: "Boarding was easy and smooth. Even the seats in economy had plenty of leg room."
Cons: "I am not a fan of United WiFi. I was never able to watch more than five minutes of anything before the program had "unfortunately stop responding""
Pros: "No one sitting next to me."
Cons: "I need more room."
Pros: "They dimmed the cabin lights so we could view a beautiful lightning storm. Polite and helpful crew kept us informed and comfortable."
Pros: "Quiet flight"
Pros: "Flight was not cancelled Not delayed Electronic boarding pass worked well I was able to take my small suitcase on the flight"
Cons: "I would like to have a nonstop flight from CLE TO MADISON WISCONSIN. The previous Continental flight was extremely efficient. Now it takes 4-5 hours with security and a layover."
Pros: "Left right on time and arrived early. Excellent stewardess for our flight."
Cons: "No problems at all."
Pros: "Streamlined experience and on time. My choice of seat as well at the terminal desk."
Cons: "Pay for wifi and tv. Jet blue gives it to you for free."
Pros: "Very efficient check in,leaving Rome."
Cons: "Strong bathroom oder in flight. "Cow cart transpot"t in DC"
Cons: "So crowded it was unbelievable. The seats are jammed together way too tight"
Pros: "Not happy. Can't afford such high fees to reschedule flight to see my 82 yo parents. I would have to fly first class to have room for my broken leg now. Doctor won't approve flight since this just happened 3/28/17. But, I can't pay so much more to fly home after surgery....near the holidays. Just makes me sad. I had insurance on 1 flight so i hope i can get 1/2 of my ticket price back. Yup, I messed up the insurance on the 2nd flight. My bad. So I'm out for 1 ticket, and a broken leg and torn ACL and I didn't see my folks. Can you do anything to help me, United? Please? Thanks. Pretty tough week."
Cons: "Will be disappointed if you don't try to help."
Cons: "Multiple long delays."
Pros: "Enjoyed the free movies"
Pros: "The entertainment selection was way better than ANA. They had a huge movie selection. The boarding process was smooth and crew was very nice ans polite for a change. I flew from Tokyo to Houston on United"
Cons: "The leg space in economy is really bad. It feels very congested specially if you are little tall. Also United need retire their current fleet of planes. They are very old and most of planes look past their glory days."
Pros: "I need some substance $400 for a flight And you offered me No water or snack"
Cons: "I was two hours delayed from my originating terminal in Denver due to a snow storm overnight. I arrive into Houston two hours late only to re adjust my remaining flights back to Denver. Two days later. What was supposed to be a one day trip to get my kids to spend it with me in Colorado. Is now turning into a three day filled adventure in airports."
Pros: "Prompt departures, pleasant staff clean plane"
Pros: "Polite flight attendants"
Cons: "Had to wait 40 minutes for a gate"
Cons: "The delays all day!"
Pros: "Sucked. .the boarding process was a cluster.tiny bag of salted ceap..huge snoring man sweating on me in seat"
Pros: "Free movies and wifi"
Cons: "On time arrived early"
Pros: "This flight is always overpriced, but I really like it."
Pros: "Flight crew was very nice. Made up a little time on the flight and landing was smooth."
Cons: "This is my second delayed flight on united / lufthansa in a few months (2 for 4). Horrible leg room and person in front of me had seat all of the way back so she was on my lap and I had to ask her to move up. Food just so so - carbs with carbs (pasta with cous cous). There was very little information about the flight delay (when would we be boarding, etc.)."
Pros: "Pleasant flight crew"
Cons: "Tight connection. Never seems to be assistance from crew to help those with tight connections deplane first. Luckily in same concourse"
Pros: "Old aircraft, but it had the old more comfortable seats. Flight attendant was very nice."
Cons: "My 1.5 hr round trip ticket was $1000. No wifi. Snack mix was a mixture of pretzels and dried garbage. Stick with just pretzels United."
Pros: "I was very nervous, but the flight attendant made me feel at ease."
Cons: "This flight didn't happen."
Cons: "Very small plane. I have to valet my carry on which meant removing all my medicine (I am a cancer patient) and my camera and carry them on board with me."
Pros: "Good flight attendants"
Pros: "Your staff."
Cons: "The delays."
Pros: "Super bubbly attendant, nice captain, overall good flight."
Cons: "Hour delay, but nothing too inconvenient."
Pros: "united customer service quickly booked new flight for second leg as I was not going to make it in time"
Cons: "I did not like waking up super early in the morning only to sit at airport for 3 hours because an escape hatch leaked and got the radios wet. only to have the nearest tech over an hour away. and for him to not be able to do anything but let it dry out. Then the flight attendants did not even do a beverage service."
Cons: "The plane never cooled to below 80 degrees"
Pros: "Haven't made it"
Cons: "I haven't made it. Their computer system was down all morning. I got a pretty inexpensive flight which was refunded. Although I can't go home, all the one way tickets are 3 times the price. Me and my 6 month old baby can't get home to his daddy."
Cons: "My seat was changed 12 rows back from what I originally booked and I was put in a middle seat. I sat on the phone for over one hour with customer service and again at SFO with representatives of United who could have cared less. We all have choices and United will not be one of mine anymore."
Pros: "Friendly efficient crew"
Cons: "Coming from the Netherlands I didn't expect cheese spread on sandwich rather some good cheese"
Pros: "The flight to OHare was fine. No problems whatever. There was no entertainment. The juice was ok."
Cons: "The snack I could not eat for dietary restrictions."
Cons: "This flight was 45 to 1 hour delayed, and I barely made my connection. The crew was not helpful in helping us deplane or giving us our gates to expedite the process. Awful flight"