Out of the 2 airports in Washington, Reagan Washington National Airport is the nearest to the city center (4 miles). You'll travel 22 miles to reach the center of Washington if you land in Washington Dulles Airport
Most visitors from Chad need to provide a negative COVID-19 test result and/or quarantine to enter Washington. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Washington
Visitors from Chad are not required to quarantine after entering Washington.
Visitors from Chad must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Washington.
Current regulations for vaccinated travelers to Washington: most visitors from Chad may enter Washington but may still need to provide proof of negative COVID test.
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Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Pros: On time
Pros: On time
Cons: Very poor job . I had bad experiences.
Pros: The best airline
Cons: My above head storage was occupied with airline stuff. They boarded a little late and there were no separate lines for front and back of the plane.
Cons: Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites.
Cons: Check-in counter: clerk was “mute”, no greeting, no words about the gate, luggage destination, passport paper. Poor communication: 90 minutes delay, but no announcements Inconsiderate: when the “business class bathroom” located between business and economy classes, was unoccupied, the fly attend Commanded not to use after standing there for 10 minutes. No tea or coffee with breakfast Gate has no information: no destination, no time indicated
Pros: Food was good as it is typical on Turkish Airlines.
Cons: The check in process was terrible. I specifically requested seating together with 2 small children and an injured daughter. The check in process was the most chaotic I've seen in recent times. No clear order, no clear counters. We bounced back and forth before we checked in our luggage. At the gate, another long chaotic line of multiple questioning and bag/body search before we boarded buses to our plane. When we boarded we found out we were split at 2 or 1 seat arrangements (out of 5 travelers). After complaining, there were able to seat at least 3 (with one lap child) together and 1 separate. The plane was uncomfortably hot all flight long despite notifying the flight attendants. The one restroom ran out of soap in the first hour of the 11 hour flight. They quickly ran out of a choice for lunch option and snacks. I fly Turkish Airlines frequently and I usually am satisfied, but this was exceptionally bad experience.
Pros: Food and crew amazing..I guess Turkish airline going to be best
Pros: The seats have more room. The food is good. The in-flight entertainment is great. The cabin crew is wonderful.
Cons: Nothing. Everything was great.
Pros: Food, clean washrooms, attentive flight crew
Cons: Seats could be little wider
Pros: Nothing in particular. It was kind of the worst flight ever. The crew seemed inexperienced to manage a passenger that looked to be disturbed emotionally and mentally.
Cons: They kept moving the passenger to the back o free plane where I was sitting and I was so scared.
Cons: I was disappointed that the two female flight attendants on my side (seats A&B) did not come across friendly, and any request appeared to be a bother. At one point I requested bread and butter, the flight attendant seemed annoyed and said if she can find some, and never came back to me. I went to the galley, where a male flight attendant was working on something. I requested some bread and butter from him, was met with s smile, and was able to locate a roll and butter for me in under a min. Please note, I do not think this was a gender issues, it just happens to be the situation with this case, and I specified it as I do not know the names of the flight attendants, but the airline should be able to identify who was working the different sections.
Pros: І was a passenger with your wonderful Airlines from IST to IAD last week Nov 3rd 2017 and because of misunderstanding and conflict with captain my flight was canceled by him. І don’t remember his name correctly but it was five letters and both vowels (2,4) were “E”. Could you please to let him know that І would like to apologize for my behavior and assure him that it was nothing against him but more about hormonal issues which І believe every woman has more or less during the pregnancy. It is a really big issue for me and my body now. Once again, І do apologize for my actions and that conflict. І didn’t mean it.
Pros: Not much to say
Cons: The unfriendly and unhelpful flight attendants, the airport staff. the long distance. rude and disrespectful staff.
Pros: The crew were accommodating and pleasant.
Cons: the seats were uncomfortable could use more leg room
Pros: Friendly staff good food. Good selection of movies.
Cons: Might just be a cultural thing but the boarding was a clusterfuck. Not really any order compared to flying out. Everyone just kind of lined up without any regard to the boarding groups.
Cons: Food: they gave you a menu so you can pick up an option (by half way through lunch service they run out of one of the options) They also didn't provide enough water, it's a transatlantic flight! Few options for beverages. Boarding: messy. You have a seating section for a reason (besides pricing). Also connecting flights from IST to the US are horrible. Four point checks and manual screening.
Pros: Service-crew, food, entertainment variety; good value and connection options
Cons: 1. Seat did not seem to maintsin incline. NOT an issue out bound. 2. Consider it takes 11 + 2-3 ours to transit from European locations. 3. Flight delayed 50 min
Pros: The food was the best airplane food I've ever had and the alcohol was free. (By contrast, our SAS flight cost nearly twice as much, left two hours late, causing us to miss our connection, the food was medicore, and the alcohol cost extra). The warm towels were a nice touch. I also appreciated the video regarding in-seat stretching exercises, which were particularly helpful on a long flight. It was nice to board from both the the back and the front of the plane.
Cons: The seats were too cramped for an 11+ hour flight. One minor annoyance: the flight left in the morning and remained sunlit the whole way as we were heading west. The passenger behind us was trying to sleep and complained to the crew about our shade being up even though she was not wearing the eye covers the crew had given everyone. The crew asked us (politely) more than once to put the shade down, but the electric light was not sufficient for our reading. I don't fault the crew for trying to accommodate an unhappy passenger, but it was an imposition on us as well.
Pros: Friendly airlines and service was excellent.
Cons: No anything
Pros: Airfare and convenient flight schedule that met my needs
Pros: I thought the flight attendants were excellent!! They were the best crews since the beginning of our journey. I wish I had their names. They were one young lady and a tall man. Thank you very very much!!
Cons: I feel the seats are too narrow and space too tight. Other than that, all good!
Pros: Very comfortable seats and high quality staff.
Cons: Boarding procedures, especially owing to TSA requirements. difficult.
Pros: Boarding was timely. Would be helpful if you started lines by boarding group so there is some semblance of order.
Cons: Overhead announcements were difficult to understand. Cabin Crew were inefficient in their service, going back and forth numerous times because they forgot this or that. There's no point requesting a special meal if you have dietary restrictions, because they don't seem to have a way of knowing you've made the request.
Pros: The staff were very friendly and welcoming
Pros: Food and beverage Entertainment
Cons: Waaaaay too hot on the plane. I was so uncomfortable as were serveral other people I spoke to on the plane
Pros: Food, entertainment, and crew were great!
Cons: I was disappointed that the airline proactively cancelled the flight I booked and then refused to rebook me onto another airline and failed to offer me a return home within 24 hours of the flight I'd originally booked. Then, when trying to resolve the situation, the airline repeatedly gave me the runaround, directing me to talk to various people in person, and on the phone, before finally making clear that they wouldn't rebook me. Why waste my time and give me false hope if they weren't going to do it?
Cons: The food wasnt good
Pros: Turkish air cabin crew did a great job; movie selection was excellent. I would choose Turkish over other airlines.
Pros: Seat reclined more than some. The food was really good!
Cons: No lemonade. There were a lot of steps of security at the gate.
Pros: Comfort of the plane and pleasant crew. Food was terrific.
Cons: Might have liked more option of current movies.
Cons: Turkish airlines do not care at all about passengers from other countries (other that western Europe and USA) - my flight was cancelled but the airline reps did not bother to tell 150 plus passengers until the end... passengers got angry and one rep took us to the hotel desk, confusing with boarding passes and passport control on the way - forcing us to waster 3-4 hours; we were provided hotel accomodation at midnight (flight was supposed to take off at 9 pm - maybe they were avoiding to spend on out meals???
Pros: Care and food on board were excellent.
Cons: Boarding was late and was very confusing. No special area for business class. This was not true when we were going to Cairo from Istanbul. The lounge there is fabulous but because our flight was late we didn't have time to go to the lounge on return flight.
Pros: DC to Istanbul: Good food and nice flight experience. Helpful staff were always ready to help. Istanbul to DC: clean, maintained aitcraft, nice crew, good food.
Cons: DC to Istanbul: Broken bathroom lock. Not very clean aisles. Very few English speaking crew. Istanbul to DC: Ran out of second option lunch. This seem to happen frequently. Most of the crew members were strangely not around. This resulted in two overworked crew members and lots of trays sitting on our laps for sometime. I was curios what all the other ones were doing.
Pros: A great crew
Pros: Choice of in-flight entertainment was excellent.
Pros: Bussness class.
Cons: Flight was delayed a little.
Pros: The food was amazing, and the seats were more comfortable than in other aircrafts.
Cons: The boarding that took forever. We were standing for about an hour and the place wasn't even well ventilated for the amount of people were there
Cons: Refused to refund cancelled flight
Pros: The crew was very professional
Pros: Everyone was friendly and the food was generally very good.
Cons: I didn't like how the description of Athens included old Ottoman sites!?! Few people if anyone go to Athens or larger Greece for Ottoman history. Be more impartial please.
Pros: Food / service / timeliness
Pros: Nice entertainment, nice services, very kind service crew
Cons: Everything was so good i can't say; i didn't like something
Pros: The flight was very pleasant. I was traveling wit my 2-year old and they brought him a little Batman vs Superman bag with an inflatable airplane, airplane binoculars, and slap on watch. They also brought him an activity book. I thought this was a lovely touch that helped keep my child entertained on our long flight. Adults also received a goody bag with grippy socks, slippers, eye mask, lip balm, toothbrush with toothpaste, and ear plugs. It was a pleasant surprise.
Cons: Someone was escorted off our plane when our flight landed for unknown reasons. This was the day after the terrorist attacks in Belgium at the airport and metro, and the crew asked the person being escorted off the plane if he had taken all of his bags. If this person was a terrorist, do you really think he would just tell you if he left a bag of explosives on board?
Pros: Good flight.
Cons: Food was not good.
Pros: Staff was welcoming, accommodating and very courteous. The seats were comfortable and they had a great selection of movies to keep me occupied on 2 overnight 8 and 10 hour flights. Food was good too!
Pros: The flight crew was great. Food was excellent and very little turbulence on this flight.
Cons: We missed the flight due to Turkish airline airport staff being incompetent. Flight was delayed to 4 pm from 12:35 the day before and we did not leave until closer to 6 or 7 pm. I would not recommend flying into Istanbul as the airport seems to be very disorganized, and might not totally be the fault of the airline. We waited for 3 hours to get new boarding passes for a new flight and then after waiting 3 more hours in the hotel line, Turkish airlines said "we are out of hotels" and left a large number of customers stranded at the airport. When trying to get reimbursed for the hotel, the staff at the airport was clueless. I won't be flying Turkish Airlines again.
Pros: Great hot meals and in-flight entertainment Comfortable seats
Pros: The crew is nice
Cons: No respect of distancing the seats ; all the seats were occupied. No wifi
Pros: La ponctualité.
Cons: Variété des boissons proposées.
Pros: Easy boarding, entertainment
Cons: Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future.
Cons: J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€
Cons: They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size
Cons: Short and sweet
Pros: Nice and attentive crew.
Cons: Seats not comfortable in premier economy.
Pros: Great newer plane, great service!
Pros: Great food and friendly crew.
Cons: Seatback system was old and not very functional.
Pros: crew was great, seats were comfortable
Cons: departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine
Pros: Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!
Cons: Booked with my partner. Ended up sitting apart. Not good
Pros: Fantastic Crew!
Cons: Seats are comfortable but tight.
Pros: Flight was delayed 4 hours with no explanation
Cons: Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me
Cons: make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food.
Cons: wine selection divider between seats
Pros: The crew were polite and friendly
Cons: Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.
Cons: Missed the flight due to late landing from earlier connection
Cons: The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something.
Cons: Tiny uncomfortable seats.
Pros: Food and wine was very good. Music selection was excellent.
Cons: Not enough leg room.
Cons: Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding.
Cons: Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC
Pros: From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!
Cons: I just expected better toilet bag for business but what was given out was just basic.
Cons: Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !
Pros: Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew.
Cons: Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight.
Cons: I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me.
Cons: The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals.
Pros: Absolutely everything perfect.
Cons: Through my own fault I ordered a different seat instead of window seat. :)
Pros: Crew was very nice and the plane was clean and comfortable
Cons: Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal
Pros: The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness.
Pros: Food and service was good and price was acceptable
Cons: Very long route
Pros: Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!
Pros: Arriving safely.
Cons: We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip.
Pros: Courteous crew
Pros: Service was great, flight was on time and I really enjoyed everything
Cons: Little turbulence but overall it comes as usual so it was worth the flight
Pros: Punctual, great food in Premium Economy, friendly crew.
Cons: Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups.
Cons: Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience.
Pros: Arrived on time
Cons: Cattle car accommodations
Pros: All crew I interacted with was great, friendly, and helpful.
Cons: Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable.
Pros: There was enough leg room
Cons: The food was not very nice and the aircraft was really cold.
Pros: The service and food were excellent plane was clean.
Cons: No entertainment system
Cons: I was forced to rebook my 3rd leg after taking trains in the middle.
Cons: We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service.
Pros: The lounge is great, however the food is substandard to nearly every other lounge that I have used.
Cons: The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile.
Pros: Excellent choice of movies. Great service. Friendly crew.
Cons: I requested a lacto-ovo vegetarian meal, which I received. However, it appears the meal was also vegan. Normally, that would be okay except one of the two standard meal choices was also vegetarian and seemed much better. Since I had selected lacto-ovo vegetarian, it seems I was not allowed to select the standard vegetarian option. Hard not to have cheese on an Air France flight - just saying :-)
Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing
Cons: Vegetarian food quality needs improvement
Pros: Mango juice was good. Food was good. Crew was friendly and fast.
Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.
Cons: 14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor.
Pros: Amazing crew
Pros: Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available
Cons: As above
Pros: All service and cresws are friendly
Cons: Just keep it up
Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it
Pros: Both planes had USB ports for charging phones. Food was better this time.
Cons: Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight.
Pros: Good price. Long flights were not at all crowded. US preclearance in Abu Dhabi.
Cons: Entertainment. Food was so-so.
Pros: The food is not standard airline food and deliciously reflects the Middle East.
Cons: One food option.. VEGETARIAN.. when asked the crew member as to why vegetarian only.. she said not sure, but may be because most of the passengers were vegetarians.. REALLY????? Also no ice with drinks.. because they didn’t have ice!!!! But apart from this, it was another quality Etihad flight. Just didn’t expect the above inconveniences from Etihad! This is the first time I experience this with them.
Cons: Poor service
Pros: Good sized seats and new aircraft, AUD airport is very pleasant and customer friendly. The vegetarian snack sandwiches are very delicious. I wish if they could offer them in every meal and to toddler passengers.
Cons: I buzzed the light for service 3 times and not once did the attendant come and check on my needs. Our attendant was not customer friendly- infact I don’t recall her smiling once throughout the 13 hour journey. Overheard her being stern and rude with other passengers. I specifically asked the crew to deliver my stroller in AUD for transit since we were flying the next day and they didn’t fulfill our request. Luckily AUD airport has strollers so we used one and took it to our hotel. The fact that Etihad doesn’t provide hotel accommodation for 14 hour transits is beyond ridiculous. Really disappointed in this lack of arrangement for long haul flights.
Pros: The air hostess was very helpful .I had a problem with my seat and she arranged for a seat where I was and remained comfortable throughout my flight to Washington. Love
Cons: The food. I had asked for a Hindu meal. It seemed I got a diabetic meal which was devoid of taste. It should have been normal. I think Etihad misunderstood Hindu meal with Jain food,where they don't use spices,onions,garlic etc.
Pros: Boarding was efficient. Entertainment and food great.
Cons: Crew was unusually subpar for Etihad. They were not nice, not attentive, not responsive. The plane was packed and loud with uncontrollable children and people having coughing fits. I did not see the nanny or flight attendants helping either situation e.g. offering water to the sick, ect. The toilet room was disgusting. The seat was cramped.
Pros: Flight attendants were super ultra professional.
Cons: Flight attendants were super ultra professional.
Pros: Nothing much
Cons: So i was with ticketing requesting for seating, and she said run run your flight is leaving , i did not get proper seat and i ran to find out it was NYC flight and not DC. I asked more than one Eithihqd personeel and they did not know the difference bewtween Nyac flight and DC flight . Then came back to request for seating and they again made believe my security will be declines if i waste timein requesting seating. Got a flight between 2 males for a 15 hour flight and a run across the airport with a heart problem . I will never fly Eithihqd and also will not recommend to anyone
Pros: Friendly and professional. Always with a smile.
Cons: Seat discomfort
Pros: I liked the cooperation of staff and the way they took care of me. Staff Took care of my request immediately and made sure I was comfortable. It was a blessing to travel in Etihad. In future , I will travel in Etihad only. I am planning to travel in June again and will book my ticket in my favorite airline, “ ETIHAD”
Cons: N. A.
Pros: Every thing was good
Pros: food was great!
Cons: Same crew not that friendly
Cons: The Crew do not give you the meal what you booked during reservation, what is the point in booking the meal prior if it is not served.
Pros: Staff was great...Food was good...Upgraded to first class !!!!!
Pros: Seats were very comfy and food was great. Entertainment screen were nice and big with great resolution. Cabin crew was friendly and accommodating.
Cons: Movie selection in the entertainment needs more options. No basic amenity kit (like blinds, socks and toothbush) was provided in the flight like Emirates Certain sections of the Abu Dhabi airport are disappointing. Bathrooms in that particular section of the airport were really dirty and broken. Also travelling by bus to the airplane is not desired for such a major airline home airport. I read somewhere that airport is going to go through major renovation in 2019, so I hope it will become as good as Dubai airport
Cons: On the dreamliner flights they have tried to cram a ton of seats in so if your over 5'8 you'll be very cramped with your knees under the seats and a strange headrest jammed I to your shoulder. I fly about 20 or 30k miles a year in economy and this is easily the most uncomfortably designed seat I've been in. More over the staff was incredibly dismissive and rude to all I witnessed then keep a older woman waiting for 45 mins for water and then dismiss her when she asked a second time. The check in staff was no better.
Pros: Good movies
Cons: Horrible food and beverage service as mentioned above
Pros: Not disturbed when i wanted to sleep crew was efficient
Cons: Very long flight Rice with every meal was boring , meals were infrequent for a 14 hr flight
Cons: They only had vegeterian options for the most part even when the expectation is that they would have at least some meat choices. They ran out of the meat options quickly. The crew was very nice though and arranged for a chicken meal at the end
Pros: Good media system. Great staff.
Cons: Bad food. No flying nannies. Layover was long.
Cons: The Food is bad.
Pros: Economy class is okay in terms of space set-up. The US immigration organization and process in Abu Dhabi is perfect. We save a lot of time when landing in Dulles airport (Washington DC)
Cons: I was surprised by the crew attitude; almost arrogant! First bad experience of this kind travelling with an airline from the Gulf :-(
Pros: Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful.
Cons: On the flight to and from Abu Dhabi from DC, both planes had a mechanical problem with the toilet seats. The seats would not stay up, so they would come crashing down onto your spine as you were seated, which was painful. The only way to avoid this was to hold it back as you sat, which required you to twist around. This whole experience was uncomfortable and unsanitary. On the Abu Dhabi to DC flight, the toilet was self-flushing, as well. Except that it also malfunctioned and flushed every time before I stood up. This was an unnerving experience.
Pros: The food was pretty good for airline meals. We really made good use of the entertainment system which had many great movies and a kids interactive touchscreen. This entertainment system made the flight! Boarding was quick and easy and the ammenty packagfes (eye covers headphones socks ear plugs etc.) and a kids activity book was also great.
Cons: The bathroom floors were not cleaned often enough and after 10 hours in flight the flight attendants stopped answering the call buttons. Not usually an issue as I like to get up and walk back to request something during long flights but we had children this time and this is harder to do when they are sleeing on you.
Cons: All but one of the flight attendants, who unfortunately was not in my section, seemed rather terse and far less than kind. Simple requests from fellow passengers were regarded as inconvenient intrusions. The gal in my section would act like she had not heard the requests and then when the passengers would repeat themselves, she would snap, "Please wait till I've finished my service." She rarely would make eye contact with anyone while doing, "her service" and acted like it was a major inconvenience. It was a long flight but the crew on the way to New Delhi on Jet Airways were exceptional and made the flight as pleasant as possible. The Eithad crew lacked this attitude.
Cons: Plane was not maintained at a comfortable temperature. It was just downright hot! But that was our experience with all our Etihad flights. Planes are not maintained at comfortable temperatures. Food was awful - boiled chicken taste While handing out sandwiches and drinks stewardess just gave my husband whatever I asked for without checking with him. Many times he was overlooked by the stewardesses on either side as he was in a middle seat. I did not see a single onboard crew crack a smile, robotic service. Not impressed with my first Etihad experience.
Cons: There was a chicken sandwich offered in the middle of the flight that is by far the worst airplane food I've ever had
Pros: Crew are usually lovely and helpful with even the most difficult passengers.
Cons: The food quality is sub par and the entertainment is not adequate compared to other Gulf airlines. I enjoy traveling and did not enjoy the quality of food and actually ran out of movies to watch on a 14 hr flight! I think their focus is on Business and First class. I like this airline so wish it wasn't so.
Cons: I requested gluten free meals ahead of time, but the request was not fulfilled, making meals tough. The crew were very kind though and worked to make the best out of the situation.
Pros: Very comfartable
Cons: Internet acess is to expensive
Cons: I've never heard of double booking an assigned seat! Don't ever fly with etihad, not worth it!!!!!
Pros: Food could be better
Cons: Didn't like the food
Pros: Timeliness of the flight and communication from the flight deck.
Cons: Particularly on the flight from Abu Dahbi to Washington, D.C., attendants were rude with not only me, but other customers. They were short in their responses, forgot requests multiple times, and didn't make the little bit of extra effort to provide translators in Arabic, ensure an elderly lady next to me had the meal she needed, and secure the food options that we asked for. Our row was told us there were no more chicken meals for example, when we saw an attendant on the other side of the plane offer consistent chicken meals for multiple rows to come. They were just being lazy and didn't even want to ask.
Cons: Myself and my wife were assigned seats away from each other. Business class seating was not as good as in some other airlines that I have travelled. If husband and wife and family are travelling together on a long flight it should be possible to seat them close to each other
Pros: In air service
Cons: leg room and boarding delays
Pros: Good food Good Service too
Cons: Think improving better service in rest room Long flight - magazines on demand to suit each national - no idea about its practicability
Cons: No dedicated line for First @ TSA Pre-Clearance at Abu Dhabi. This means you have to leave the lounge hours earlier than otherwise incase there is a massive line @ TSA.
Pros: crew very friendly....always ready to serve
Cons: seats too uncomfortable......leg spacing too tight.....person sitting at window wanted to go to restroom or just wanted to gets up ....everyone from the row.....gets disturb.
Pros: The flight was comfortable. Food was ok, but could be improved in variety.
Cons: Boarding process, slow and long - I have seen other airlines do it much faster. Crew were friendly, but lots of confusion among crew members. Entertainment was horrible - need new and latest movies. The latest movies available were months old. This makes the flight time feel a lot longer than it is.
Pros: We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number.
Cons: Background check your booking agencies and their agents.
Pros: Great crew, Food.
Cons: Reduce baggage charges.
Pros: Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice.
Cons: Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous.
Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.
Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation
Pros: seat not comfortable
Cons: more drinks along the way
Pros: crew good. seat base was not soft nor comfortable.
Cons: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.
Pros: Fine flight with good meals.
Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.
Cons: Everything starting from the check in to on board restrooms
Cons: Nothing. Very smooth
Pros: Ground crew communicated well. It was easy to check in; boarding was done on time and smoothly.
Cons: No complaints, well done to the Ndjamena team.
Pros: Liked the peaceful plane ride and room
Cons: Not being told why we were delayed or why we were going to be late. They told us over loud speaker and was not loud enough.
Cons: Good service
Pros: Flight crew was nice and responded to problems well. More trash pick up and water service would have been nice as it was a thirsty, long flight. I was given more water when asked it just wasn’t freely offered.
Cons: The arrangement of the airport was disconcerting. To get to your gate you have to pass a another security point that you can not leave. The area was akin to a cattle yard. No bathroom, water, or amenities. You had to stay in your pen until boarding. Duty free was not allowed and had to be purchased on the plane for an additional cost. Not to mention the whole stopping in Dublin, Ireland for fuel without notice. There was nothing in my paperwork about it and we were only told to stay in our seats for the next hour or so while they refueled. We didn’t do that on the flight over was that was worrying and we were given no additional information.
Cons: The experience from the airport to the plane to Lome was beyond troubling. If ever you are flying internationally from NYC, never fly from Newark New Jersey. Nevertheless, upon boarding the Ethiopian Airline flight to Lome that was supposed to depart at 9:15 pm, the courtesy of the flight attendants was a bit mundane. My mother and I sat on the plane for about an hour after the time of the depart before inquiring why we have no moved and the doors were closed. The flight attendant responded with, "We shall be moving shortly." The air conditioner was barely on. My mother is battling stage 3 Cancer and is an older woman so, I feared for the safety of her health in such a condition. About 30 minutes passed, and we inquired again. This time with a different flight attendant and she said she just did not know what was going on. Other people on the plane began to panic in a sense as well because like my mother and I, they too had a connecting flight to catch. The pilot did not inform the passengers of what was occurring. So, at this point, all passengers on flight ET509 had been sitting on the plane for an hour and a half. By the time we were sitting on the plane for 2 HOURS with the doors closed the pilot finally informed us that they were waiting for some paperwork. He did not apologize or give more information as to why we were sitting on the plane so long, with practically no AC, and weren't informed about when we would be pulling off. About 10 minutes later, the plane began backing up while people were still standing because they were restless with the wait especially when we had a 10-hour flight ahead of us. The pilot then got on the loudspeaker stating that we will be pulling in the air shortly and for the flight attendants to be seated. The pilot did not apologize for the inconvenience or state how long the flight would be or what time we would land in Lome, Togo. Once we were in the air, there were many safety hazards administered by both the crew and pilot. The seat belt safety information was not given, the exit areas in case of emergency were not discussed, what to do in case of an emergency, where certain equipment would be in case of illness or an emergency, and we were still not informed about the cause of the 2 hours and 15-minute delay. My mother and I consistently checked the flight tracker and it did not show the duration of our flight, our location while flying, no flight information was displayed and as hard working paying passengers we should have had all of the information and not have to continuously ask to get a slight answer. Also, I am a vegan and they did not have food for me. But there was a flight attendant who gave me extra fruit which I greatly appreciated. The flight coming back to Newark was decent, going was the major issue. I pray we are accommodated for these great inconveniences. Because to have spent almost $3,000 and receive this type of treatment is both saddening and disturbing to me.
Pros: I took a roundtrip to Addis Abeba, Ethiopia from Washington, DC. The trip was 13 hours there and 16 on the way back (I think that included a refueling stop in Dublin). There was plenty of food and beverages provided throughout the flight - usually every 3 hours or so. Blankets, pillows, and several movie/entertainment were provided.
Cons: I would prefer the the main cabin lights be kept off longer.
Cons: The headphones weren’t working and boarding at Addis was very poor. They should have more personal when checking before the Gates
Cons: Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy...
Pros: Meal service plentiful. They kept the bathrooms very clean
Cons: This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going.
Pros: The staff where so dedicated. The food was very real and crunchy. Go for the beef instead of chicken. I had both. Was a ten hr flight.
Cons: The fact that they write your card details carelessly on a pierce of paper when making an inflight purchase. Should be swipe and all done. No need writing those sensitive data down.
Pros: Great Price Excellent dinner in economy for such a short flight (1.45) Quick, friendly service
Cons: Entertainment System is a tad bit outdated on this particular aircraft (737-8) but it was a shorthaul flight and their long haul flights have much better option. \ My seat - although in the exit row (with plenty of leg room) was uncomformable
Cons: I had to purchase the upgrade to business class at the airport. On your site business class was not available.
Pros: Crew members were friendly, movie selection was good, food was nice as well
Cons: When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag.
Pros: Sleeping most of the way
Pros: The food was terrible but it was somewhat editable. It could have just been because I was so hungry I could eat anything too.
Cons: The staff was rude, the boarding was a mess, the cabin was at least a little cooler than previous flight but still very uncomfortable, the amount of announcements was absolutely absurd!!! It was almost an announcement every 15 minutes. And the plane played music (terrible music) for 45 min extremely loud after taking off AND and hour before landing. It was so awful and so loud you couldn't even hear your own entertainment playing from your own headsets. I understand music while boarding and de-planing but there is absolutely no reason to have that playing that long after take off and hat soon before landing.
Cons: I'm 1.89 and knees are jammed on this flight. Legroom is better on their long haul flights.
Cons: There was a four hour delay for departure!
Pros: Every thing include the crew members .
Pros: See above.
Cons: See above.
Pros: Very kind and attentive staff.
Pros: Service & Staff
Cons: They don't need to translate everything into Ethiopian language. There isn't a single person flying from Addis to Malawi (or Malawi to Addis) who speaks Ethiopian, so it's a waste of everyone's time and interrupts the movie, sleep, and meal.
Cons: The waiting time for the connecting flight to was far too long....
Cons: Lack of customer service. Due to the delay in Washington, we missed our connecting flight. Though the EA personnel knew of our delay and missed flight, we still had to wait in line at the counter for 3 hours in order for them to put us up in a hotel and make other arrangements. Though they had 15 hours to do this for us, they did not. They served some customers and did not serve others. There was no communication whatsoever, they just handed us papers without explaining what was happening.
Pros: Entertainment options were good and they fed you several times
Cons: -changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service
Pros: Flight was delayed over two hours, because of shortage of aviation fule causing delay in fuelling aircraft
Pros: After I bought the tickets then they cancelled three or of the fire legs and have me over night flights, who does that? There was no storm, no earthquake, why? I'll never Vik with them again. And, weeks later I'm still trying to get my money back, over a thousand dollars lost to an unprofessional airline.
Cons: What did I like? Nothin!!!.
Pros: Long flight but comfortable. Pleasant crews
Cons: Horrible food selection, needs improvement
Pros: There was nothing specific on the positive side. Only the cost of the ticket was okay.
Cons: The plane looked pretty worn down. There was not a lot of Soap in the bathroom, which is a no-go for an international flight.
Pros: The crew was very nice, beer on the flight is always a nice touch , plenty of food and beverages. Nice collection of movies and music. Food is OK. We had a 10 Hour connection at Addis Ababba, and we were provided with a city tour at the first time, and hotel at the second. I liked the Injira :)
Cons: Overall, it's kinda depressing to fly with Ethiopian, the whole experience, from the colors of the uniforms, to the big African people, there was not enough room to seat next to other person, we and some people we met on the flight experienced the same thing. Addis Ababba was very not welcoming, we had a small tour at the city, the people are aggressive, we heard a lot of "farengie" all the time - "foreigners", everything was very expensive, because tourist have a lot of money... they are not afraid to touch you, even at the face. if somebody offers you guiding, they will ask for money later on and will take you to expensive places.
Pros: During my trip, I enjoy the entertainment. In addition the boarding was excellent.
Cons: I did not really enjoyed the food. I would not say it was not good but it was not my type. Well I guess this not my type of eating. In another word, I'm not use to the craft of the food.
Pros: We are so tired of showing up our passports many times in the ethiopian air lines. Overall we had a very good trip and the crews were so nice.
Cons: same flight crew
Pros: Clean, new airline. Comfortable
Cons: Kosher food was poor. I know there are higher quality options from Israel, Johannesburg, Frankfurt, etc. This meal was from Antwerp and was not nice at all.
Pros: I was prevented to travel , from Lisbon to Rome then the onward connection to Adis and and Juba subsequently , on the rounds of an an error on the booking by which my email address appears in between my name , unfortunately on the very same ticket that i used initiating my outbound trip. therefore i was forced to buy a new ticket which costed me 1,830 euros.
Cons: boarding announcements difficult to understand toilets not kept clean - not enough for size of plane stewards just OK - understaffed for a full 787 food mediocre - definitely better on other carriers to Africa spent 21 hrs in one plane from JRO to IAD in part caused by a 5 hr mechanical repair in Dublin pilot lead us to believe repair would be quick but it wasn't overall my worst international flight out of several dozen I will not fly Ethiopian Air again
Pros: this part of the flight was not a pleasant one. the crew kept passing me over no matter how much I called. but they seemed more attentive to their native people (Ethiopian) because they spoke the same language. this was frustrating, the entertainment did not work for the entire flight, thank God I had my Bible to read....
Pros: kept time Good crew service Good food
Cons: All was good
Pros: Comfortable seats - but a bit of confusion for my family.
Cons: My 3 year old son was originally placed away from the rest of our family. Obviously we were not going to allow that. Our 1 year old was to have access to a sleeping carriage but to fix the problem with our sons seat they moved the rest of us to the center of the plane. (A spot with no carriage placement). This was not resolved - and we ended up holding our daughter for 17 hours.
Airlines flying from Chad to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chad to Washington
Masks required on board, masks provided on flights from Chad to Washington
Social distancing seating
Middle seats unavailable to book on flights from Chad to Washington
Testing for antibodies, testing for symptoms for flights from Chad to Washington
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