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once I made it on it was smooth

plane in cos had to refuel so we were 20 late leaving and I bearly made it to next flight in dallas they were closing doors, young people ran but im old so could not move as fast, it was a challenge to not miss flight

Clean, friendly staff, great baggage tracking. Smooth flight.

Overcrowded, but that's the same no matter where. Usual rude frequent fliers, who also usually take up all the overhead space.

Explanation on why it took so long to board was a vage

Movies

everything else

How would I rate the food? A bag of 10 tiny cookies, loaded with preservatives? Is there anything lower than 1? Entertainment? Everyone is responsible for bringing their own entertainment. Even my book was bad.

More room without more cost.

They told us the reason of delayed very late.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

My preassigned seat was apparently given to another passenger so I had to sit in the last row, next to the toilet, with no reclining seat. The VA rep said this hapoend because I'd made my reservations through an outside entity. I was unaware If that policy but will be more attentive the next time.

safety presentation, flight attendants, seat comfort and room were excellent. very satisfied with the flight.

can't say.

Arrived early.

Cabin crew were a little bit edgy. Not as pleasant as others on similar route.

The flight was a good price. Nothing special, but got me from a to be at an affordable price.

Flight had open seats in fact I had a whole row to myself. Plane was clean and new, it even had plug-ins for every seat for charging devices. WiFi was was overpriced but they had movies you could rent and some free. Flights were on time.

The crew was extremely pleasant and genuinely accommodating. (and USB ports on every seat?!

No cash-handling for meals and services... (but that's my fault for assuming it would be cash only).

The Crew

I arrived Washington D.C without any of my luggage. jetBlue did not transfer my luggage from Boston. I only received one of my bags after 48hrs. It is almost 72hrs and I haven't received my 2nd bag. I am stranded. No clothes,toiletries and other important items. I am exasperated and frustrated. Not a good experience for a first time traveller on jetBlue.

I have flown Jet Blue previously and the experience lives on!

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

The flight attendant ran out of regular sprite, ginger ale, and seltzer water by the time he reached the last row. Finally settled for water.

This was my first time flying United and first time flying on a jet. The plane was small which was a little scary, not the huge Delta airplanes that I am accustomed to. However the ride was smooth and quick. I liked that they turned the lights off which made it super cozy, I slept like a baby and I never sleep when I fly! Both flights were great!

I can't complain at all.

Boarded the plane 2 hours later and then waited for luggage. A 2 hour layover turned into a 5 hour nightmare.

On time and comfortable.

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.

Flight was canceled

Flight was canceled and I'm finding it difficult to get a refund

Getting off the plane!

Both planes were late, stewardess was extremely rude. My son was having an emergency heart surgery and I literally would have made the 15hr drive faster. Thanks for nothing

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.