Find Deals on International Flights to Washington Dulles Intl

Pros: Movie selection was excellent. Bombardier jet was a notch above what I expected.

Cons: We were over an hour delayed on the first flight. The seats were super uncomfortable for the overnight flight. They left open seats in the upgrade section on the second flight - why would you ever do that?!?

Pros: Everything was very smooth from beginning to end

Cons: Nothing

Cons: All passangers had to de-plane due to technical problems with the aircraft. The captain kept us abreast , but updates were sparse. When we de-planed, NO ONE at United's ticket counters offered any information or directions on what we were supposed to do. We were like sheep; just following the crowd, hoping that other passengers knew what they were doing and where they were going! I specifically asked a "customer service" rep to make an announcement so that we would know what was going on...her reply? "didn't they make one before you got off?" Service was horrible!!! When we landed in DC, we missed our connecting flight and again, United representatives were non responsive and very uncaring about the passengers they are suppose to serve. My party and I (along with other passengers) kept being routed to different gates and told to get information from that gate. After the 3rd reroute, I demanded that we all get better treatment and better communication and information about how to connect for our final destination. That response was met with "I can keep you here until tomorrow morning if you don't like it!" This was from a United Supervisor. My party and I were then routed to San Francisco...our destination was Seattle. When we arrived in S.F. I complained about the service received thus far and was given a $14.00 voucher for my "troubles and inconvenience." We were finally routed to and boarded a plane for our final destination of Seattle, arriving after 1:00 AM in the morning, when we were originally scheduled to arrive at 8pm, the evening prior. I understand that technical problems often times occur, but the crew and United's customer service reps could have done a better job of showing compassion and appreciation for our journey's disruption, inconvenience and missed connections. It was the poor attitudes of these individuals in the CUSTOMER SERVICE industry that really surprised and disappointed me. Their attitudes seemed to be pervasive throughout the company and not the attitudes of a select few employees. The flying experience is not what it use to be. I am on travel again in the next two weeks and actively and deliberately looked for flights on ANY airline OTHER than United. Never again will I fly this airline. Hope this answers your question about my experience. Thomas Moss...A very unhappy and dissatisfied former customer of united.

Cons: Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless

Cons: LITERALLY EVERYTHING WENT WRONG. From "paying" for a seat, paying for a CARRY-ON bag, and if you check, to having to check a bag 1 hr prior (no one tells you any of this beforehand). They delayed the flight 2 hours, and I was waiting outside gate because there were more things to do. I kept checking my phone to make sure the flight wasn't delayed longer. All of a sudden, the flight was BOARDING! An HOUR early! It was 3:00 and the flight was leaving 3:15. I raced through security, hopped on the shuttle, ran the wrong direction (even their departure gate had changed) and finally made it at 3:14. The doors were closed, but the attendant let me on, which was the ONLY decent part of this experience. Someone was sitting in the seat I paid for, but I let it go. Adding insult to injury, I had to pay for WATER ON THE PLANE. NEVER EVER FLY FRONTIER-you aren't saving money and the experience was shoddy and unreliable. #findanewfrontier

Pros: The crew on this flight were genuine in their comments dealings with the passengers. They were helpful and seemed happy to be there and anxious to make our flight a comfortable one.

Cons: Could not hear the boarding instructions given inside the terminal at the gate. Rep spoke too softly and quickly and the tv in our area was too loud to hear over it. It would have helped to have the tv mute when the boarding instructions were being given.

Cons: $10 voucher was given out that didn't work. Spent $30 on bag.

Pros: Arrived safely.

Cons: Not on time, for both flights round trip. Fees for everything now even on board. Seats don't lean back.

Pros: Everything. Always an excellent and professional experience.

Cons: Nothing

Cons: More leg room and seat width. I don’t like having other passengers pressed against me.

Pros: The crew was really nice! They were very energetic!

Cons: I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues.

Pros: All the attention bestowed upon me

Pros: Comfortable

Cons: I was in 10C a So I was able to hear a disgruntled AA employee. Just like office politics. But up in the air. I didn’t need to hear

Pros: The seat and entertainment were good!

Cons: The female flight attendant in business had a serious attitude problem! She made us feel that she was doing us a favor! My wife never received her coffee or her silverware. I had to ask the male flight attendant who was very courteous.

Cons: When my husband retrieved his luggage, it smelled terrible- like dog poop. We had to drive home with the windows down & throw away the baggage when we got home.

Pros: Smooth ride

Cons: Long check-in line Bag was lost

Cons: They could upgrade like some of the other airlines and add entertainment of some kind to the flights

Pros: Everything went amazing and smooth! Very well done Sun Country

Pros: Liked the fare

Cons: Crew not very welcoming—when boarding, no greeting, no eye contact; after being seated, crew member tersely asked to see my ticket...no please, no explanation, no thank you. In cabin crew did not make us feel safe , secure, cared for. This is the first negative comment I’ve ever posted.

Pros: The flight was fine

Cons: However, there are hidden costs, carry on baggage fees, fees for your seat assignment, etc. that quickly ballooned the price of the ticket by $180 ($90 each way). There was a very long line for baggage drop therefore we still had to wait even though we pre-checked and prepaid on line the night before departing.

Pros: plane, crew

Cons: counter people are generally not very happy. I don't like that you charge $60 for a carry on at the gate, it's not that big of a deal to make people pay there, maybe a $5 extra fee would be more fair, it upset a lot of people and there are a lot of foreigners who don't have a clue. I was afraid I'd have to pull out my credit card to use the lavatory. You know what I mean

Pros: Boarding was orderly and efficient. Not like our flight to Orlando.

Cons: Extra fees for everything!!! Carry on baggage fees??!! Charges for inflight non-alcohol?! Then seats were so uncomfortable and small. Staff was not nice or courteous ...... Do I really need to continue?!

Pros: Price was good. Everyone was polite and the plane was clean.

Cons: The cost for checked baggage was higher than other airlines, you had to pay for any refreshment on the plane except for a cup of water, the seating was cramped, if you wanted to request a specific seat during the online check-in process you had to pay an additional fee, you had to pay a fee for any carry-on baggage that would go in the overhead bins, and you were only allowed 1 personal item as a carry-on.

Cons: Nothing

Pros: Ronald fight attendant made our first time to Europe trip very pleasing. He was amazing.

Cons: nothing everything was perfect.

Pros: Crew was really friendly.

Cons: WiFiwas not functioning. They ran out of food. Boarding was delayed.

Cons: Flight attendant was not helpful with large package

Pros: The crew on this flight were genuine in their comments dealings with the passengers. They were helpful and seemed happy to be there and anxious to make our flight a comfortable one.

Cons: Could not hear the boarding instructions given inside the terminal at the gate. Rep spoke too softly and quickly and the tv in our area was too loud to hear over it. It would have helped to have the tv mute when the boarding instructions were being given.

Pros: The only positive was we made up some time so the delay was not too terrible.

Cons: There weren't clear signs for baggage drop vs check in and the one line was absurdly long so an attendant started a second line and had people from the back go to the front of the second line effectively cutting the many people already patiently waiting.

Pros: Nothing

Cons: 2 hour delay, had to get on and off plane, but mostly it was the rude ticket agents at the airport that were the problem. They were much more focused on scolding passengers on the mic than giving updates about departure time. To be fair the agent at the gate going to Des Moines was far worse.

Pros: The flight was fine

Cons: However, there are hidden costs, carry on baggage fees, fees for your seat assignment, etc. that quickly ballooned the price of the ticket by $180 ($90 each way). There was a very long line for baggage drop therefore we still had to wait even though we pre-checked and prepaid on line the night before departing.

Pros: Yes, . Amazing crew Seat was comfortable.

Pros: Crew was very sweet

Pros: They were great & super friendly!!

Cons: Delta One screens are a bit small.

Pros: Boarding was smooth, flight was in time.

Cons: Entertainment cost $5.99 per seat .. which is high.

Pros: i liked that the flight was smooth and departed onetime and arrived a little early.

Pros: The plane was exceptionally nice,

Cons: Although I purchased my ticket more than four months prior, due to some complication or miscommunication between SAS and US Air, my seat had been filled and someone had to be "bought off the plane" with a voucher and better seat. If someone wouldn't have taken the offer, I would have missed all of my flight waiting on a new connection.

Cons: The breakfast could have been more substantial than just a muffin. But everything else was very good!

Pros: Missed flight due to very long check in process

Cons: No rescheduling of my flight

Pros: Flight was one stop flight

Cons: Seats were not comfortable.

Pros: plane, crew

Cons: counter people are generally not very happy. I don't like that you charge $60 for a carry on at the gate, it's not that big of a deal to make people pay there, maybe a $5 extra fee would be more fair, it upset a lot of people and there are a lot of foreigners who don't have a clue. I was afraid I'd have to pull out my credit card to use the lavatory. You know what I mean

Cons: i hate paying $ 45 for a carry on each way i wasn't aware of it before hand when i booked on line.

Pros: The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane

Cons: Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours

Pros: Amazing crew

Pros: On time departure and smooth landing

Cons: More leg room. Stop nickel and dining passengers to appease investors. Delta is an evil corporation

Pros: The crew was great, very accommodating food selection was nice.

Cons: The cabin temperature was extremely warm

Cons: Poor service, not pleasant attitude from flight attendant.

Pros: Movie selection was excellent. Bombardier jet was a notch above what I expected.

Cons: We were over an hour delayed on the first flight. The seats were super uncomfortable for the overnight flight. They left open seats in the upgrade section on the second flight - why would you ever do that?!?

Cons: 4 hour delay

Pros: Fast unloading of plane.

Cons: Slow boarding, no snack choices.

Pros: I appreciated on time take off

Cons: Would have liked at least a soda

Cons: Departure delay was too long on board

Cons: Flight delays for hours

Pros: The crew on this flight were genuine in their comments dealings with the passengers. They were helpful and seemed happy to be there and anxious to make our flight a comfortable one.

Cons: Could not hear the boarding instructions given inside the terminal at the gate. Rep spoke too softly and quickly and the tv in our area was too loud to hear over it. It would have helped to have the tv mute when the boarding instructions were being given.

Cons: Flight was delayed and we missed our connection. Wondering why all the shuttles were parked and unavailable when you knew there were connection s that were tight.

Cons: Left A bag behind in NY

Pros: Boarding: c'mon...too many groups and subgroups. Radiculous!

Cons: STOP the non-sense of so many boarding goups. What happened to Common Sense boarding? Ill and needing add'l medical help, First Class, Plus Class, then General Boarding. Give me a Break with all the other subgoups for Delta, all B. S. !!

Cons: Faster lines at check-in. More courteous security personnel

Pros: The seat and entertainment were good!

Cons: The female flight attendant in business had a serious attitude problem! She made us feel that she was doing us a favor! My wife never received her coffee or her silverware. I had to ask the male flight attendant who was very courteous.

Pros: Nothing n

Cons: Again - door broken on connecting flight as was the first leg. American needs to better maintain their planes. This is ridiculous

Pros: Very nice crew, smooth boarding, made up time from late arriving aircraft. Surprised and impressed by how good AA was relative to how I remember it.

Cons: Wifi was unreliable.

Pros: Gate folks were professional in spite of late incoming flight causing late departure, late on a Sunday night, and full load of home bound passengers.

Cons: Again, horrible seats. Could actually feel and see the support bars. Come on AA this is not hard.

Pros: Quick boarding, arrived on time, not much to complain about

Cons: Not much in the way of leg room, only one drink and no peanuts/pretzels.

Cons: Plane was small ... Wifi not available on one flight

Cons: Check in was with a new trainee and she was not sure how to put in our TSA - we got sent around to other people quite a bit. Plane was late and we almost did not make our connection in Dulles

Cons: Poor service, not pleasant attitude from flight attendant.

Cons: 90 minutes late plus 45 minutes waiting on baggage. Worst. Airline. Ever.

Pros: Staff at least was not rude.

Cons: This is a nickle & dime charging airline. Sneaking in costs for baggage, sitting together with party, soda, etc. So searching this via Kayak is very misleading on price. Also delayed both ways as they could not get a gate for Frontier airlines in time. Seats were very uncomfortable. Lost our baggage as well.

Pros: Process was quick and easy.

Cons: Very uncomfortable seats, I understand cutting back on service, but nothing for free anymore? No, magazine or map. No audio or video? And next to nothing padding on seats this is pretty poor when you can 't even recline.

Pros: The staff was wonderful.

Cons: Couldn't sit in our seats and was moved for a young lady who got the whole row to herself. I had a guest who had never flown, so a window seat was exciting. Unfortunately he was not able to experience that.

Pros: The service, on time, employees very nice.

Pros: All the attention bestowed upon me

Pros: Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too...

Cons: I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company.

Pros: Crew was very sweet

Cons: In a perfect world, no 2-hour delay.

Pros: The crew was nice

Cons: Pilots showing up on time. The flight was delayed 3 hours not due to weather or mechanical issues. Then they boarded us on the plane, let us know it was delayed 1.5 hours, then back onto the plane at that time, then waited another 1.5 hours to leave. Unacceptable. I missed my work meeting from this.

Cons: Avoid a 3 hour delay.

Pros: The plane was super comfortable

Cons: Long check-in lines in Denver - there were two sky caps outside who had no line which allowed me to reach my gate in time. Otherwise I may have missed my flight