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Pros: "this is the airline"

Pros: "You know what you are getting with Delta"
Cons: "The economy seats were really tiny, this made the flight fairly uncomfortable"

Pros: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Cons: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."

Cons: "Better allergy aware food."

Pros: "Friendly crew"
Cons: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."

Pros: "N/a"
Cons: "The crew members were very rude and they called me an IDIOT!! Yes they did because the forced me to check my carry on bag and i didnt want they are racists"

Pros: "I was in Comfort+ so there was a bit more leg room than standard economy"
Cons: "Even with Comfort+ things are tight."

Pros: "room and services"
Cons: "can't think of anything"

Pros: "We left early"

Cons: "they let someone get off the plane and it delayed the flight an hour and a half which caused me to miss my connecting flight. I now have to sit for a 5 hour layover"

Pros: "wonderfu crew... very helpul`"
Cons: ".."

Pros: "The selection of movies was great."
Cons: "The food. No herbal or decaf tea. No decaf coffee. The regular coffee and regular tea was awful; I like strong coffee and tea but on the plane it was terrible. The was not a vegan option for dinner. I thought the pilot announced complimentary beverages; soft drinks, coffee, tea & alcohol. Perhaps I was mistaken or maybe he was. I like the seats (reclining back with the seat bottom moving forward) except the seat bottom is entirely too hard and was bad for my back. The hot towels are a welcome touch. The ride was smooth, the pilots did a very good job."

Pros: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Cons: "Seats are always hard on long flights."

Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"

Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."

Pros: "Easy and quick"
Cons: "No complaints"

Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."

Pros: "Super nice flight attendant. Really made all of us (business travelers, retired military folks, family with little kids heading to a wedding) feel welcomed and happy. Great experience."

Pros: "Everything except the time of arrival."
Cons: "It was SO late; like 3 hours late."

Pros: "Great service throughout. Friendly attendants and easy boarding/deboarding processes. Would fly international with them again in a heart beat."

Pros: "The staff. They were very helpful and polite!"
Cons: "We didn’t leave on time"

Pros: "The flight was ontime, boarding was okay. Disembarking seemed a little slow."
Cons: "Seats have gotten narrower and closer together and it was a new plane which seemed to have more slope to the wall which meant even less room in the window seat. Too warm in the plane"

Pros: "We didn’t order food and there was no online entertainment"

Pros: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Cons: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Pros: "The overall flight was good."

Cons: "Jet airways sucks"

Pros: "The only positive of this leg is that it was less infuriating than the flight from RDU to Boston"
Cons: "Delta's partnership with Go Jet seriously compromises the legacy carrier's reputation. I am a Delta fan - although flexible enough to use other choices when necessary. I will no longer fly a Go Jet operated leg when other choices are available. For my trips to Boston, that means Jet Blue. Sorry Delta. I'll see you back on a true Delta route."

Pros: "Great crew and passengers"

Pros: "Entertainment offered, USB charging options."
Cons: "Too much food offered."

Pros: "Within Europe KLM short flights are very good. They give you a snack and something to drink without charge."
Cons: "Seats,are a little tight but like most other airlines."

Pros: "Nothing."
Cons: "Reservation. Checkin. Seating. Flight."

Pros: "It was a really good flight minor turbulence towards the end. Flight was on time, smooth flight. NO tvs on this one."
Cons: "I wish they had more snacks like JetBlue but all was fine. TVs on every plane would be nice."

Cons: "The process of checking was very poor. One line was serving all of the Delta flights. Agents were very slow. Even when they started to serve my flight with priority still no impruvment. The agent who served me was so lost that he could not find the page with my picture and name in my passport!!!"

Pros: "It doesn't matter how good all of the above were when one of our bags did not make the connection in Atlanta and when it was delivered late at night to my home and it has been torn beyond repair"
Cons: "Bag did not make the connection and it was damaged beyond repair"

Pros: "On time, leg room, entertainment, service."
Cons: "N/A"

Pros: "The speediness if the crew to get the flight boarded and in the air, entire process form boarding to unboarding was about an hour."
Cons: "Plane was loud and very stuffy, but the flight being so shore made it managable, overall good flight."

Pros: "Overall flight was nice, but almost miss my flight!"
Cons: "Almost miss my flight due to Delta being short staffed at the ticket counter in the early am. Had a small issue to validate my passport in the automated cheek-in botths and waited over an hour to get them to personally validate. terrible experience. There were several of us with the same problem. I chose Delta given their prestige for great customer service, but they definitely need to do something about some of the folks at Logan's terminal."

Cons: "Old plane Zero entertainment First class seats worn thin and uncomfortable. I've been flying AA quite a bit lately and thought I'd give Delta another try. Too bad, it's clearly not up to today's standards"

Cons: "Seats don't have wings to rest your head on. The distance to the seat in front of me was of course way too small making it nearly impossible to use my computer."

Pros: "Smooth flying"
Cons: "The entertainment units were terrible. Touch screens effectively impossible to operate in this 737-800."

Cons: "I left my wallet on this flight. It was extremely frustrating that I was unable to speak to a live person to find out if the wallet had been recovered. I filled out the form online and now have to wait 2 to 3 weeks!"

Pros: "Boarding was efficient and easy. For the first time on any airline, the crew was over-the-top friendly and my special meal request was excellent."

Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Pros: "I liked nothing, because the flight was 4hrs late and had 20 on standby."
Cons: "4hrs late, 20 on standby, missed connection, had to travel a day later and spent 14hrs in the airport."

Cons: "I'm just glad that we got to the airport 2 1/2 hours early because we needed it. We had to check a dog so we had to go through the special needs line, they had 2 out of 20 of ticket lines open. My wife also needs a wheelchair and after 45 minutes of standing in line, I spoke to one of the idiots that are supposed to be there to help and he went and got a wheelchair which I had to push my wife in the wheelchair through the zig zag line with 2 large suit cases and a dog. It took us an hour and a half to get tickets and then they called for someone to push the wheelchair and we where told to wait for them there. We waited for 10 minutes for someone to come but no one came so I started pushing her towards the Sercurity check line and finally someone came to push her and he stayed on his phone the entire time. When my wife got to the point where she needed to walk through the metal detector she was having a little trouble getting out of the chair so they told her to just stay in the chair and they would push her through in the wheelchair. When she got through, they almost strip searched her and patted her down like she was a criminal. That took another 25 minutes!!! They the guy pushed her to our gate and insisted on taking the chair back with him, so 5 minutes later they asked if it was anyone who needed assistance getting on the plane. I went up and told them that my wife needed a chair to get on the plane so they had to call and get another chair which took another 10 minutes and finally we got on the plane. It took us 2 hours and 15 minutes to get a ticket and go through Sercurity!!!! Very very very unprofessional!!!"

Cons: "Free streaming movies on WiFi did not work (the system was broken on this aircraft according to the customer support). We had 3 people flying together but did not get the seats assigned in one place. Yes, we did not pay extra for confirmed seats but since we were buying 3 tickets I think 3 seats close to each other (if not in one row) should be expected."

Cons: "make me sleep in the airport unexceptedly"

Pros: "The crew was great as was the check in crew."
Cons: "The comfort of the seat and leg space."

Cons: "Less people because of COVID"

Pros: "The crew and the entertainment were excellent."
Cons: "The seating area is very tight and the aisles were extremely narrow."

Cons: "Serving something substantial to eat would be nice."

Pros: "The flight was smooth and the crew was nice."
Cons: "Everything was good."

Pros: "The staff at the boarding gate and the flight crew were friendly and professional."
Cons: "The United gates at Logan airport were quite horrible. Poor signage, limited bathrooms, and all the dining options were quite expensive."

Cons: "Reliability"

Pros: "Water and snacks offered when flight was delayed over an hour! Crew."
Cons: "Flight delayed over an hour."

Pros: "Salmon and rice."
Cons: "Tvs not working and staff pretending as if they would fix it but actually the problem been going for a while with that airplane. The pizza should not only be a vegetarian one ."

Cons: "Our airplane was supposed to fly 9am but our company changed our plane for 5am"

Pros: "We had issues in that there was no crew! But the United people were great and got us on another flight going to Newark and we were still able to make our connection to Aruba!"

Cons: "The food was terrible."

Cons: "Flight was delay for more than 45 minutes"

Pros: "The plane left on time and smooth transition on and off the plane."
Cons: "N/A"

Pros: "Typical intercontinental flight in coach. Plenty of movies to watch, bin space and comfortable enough seats."
Cons: "I have a severe food allergy and despite requesting and confirming my special meal multiple times I was only offered a banana for the entire trip."

Cons: "Rude crew, departed three hours late, and not permitted to bring carry-on luggage. Awful."

Pros: "Seats."
Cons: "Sat in the middle of two people who took up part of my seat too."

Cons: "Forced to check carryon bags because they said the overhead bins were full. Upon boarding found many overhead bins empty and people who boarded after us were able to bring carryon with them."

Pros: "Willing to drive to Charlottesville. Difficulty finding one way rental"
Cons: "Above"

Pros: "The ground & flight crew was wonderful and accommodating"
Cons: "I wasn't allowed to bring in my carry-on luggage I was forced to check it in. We were told the compartments were fall once we boarded there was plenty of space in the luggage compartment it was a bit disappointing. I think the entertainment is overpriced as well"

Pros: "Nothing"
Cons: "Our plane departed on time, 6:05 AM. About 6:40 A E turned back towards Boston. There was a problem with the wing. It got repaired. We deplaned. And waited. And waited. Then we needed fuel to be removed. And we waited. And waited. Then we got back on board, got to the runway, and the RIGHT ENGINE didn't start. So they tried to repair it, couldn't (didn't want to fly on that old, broken plane anyway at this point), and we had our flight canceled. All told, I spent 10+ hours at Logan Airport. It was an absolute disaster."

Pros: "Quick flight, good service"
Cons: "Delay on return flight."

Pros: "Very windy during flight, kudos to pilot and crew"

Pros: "nothing"
Cons: "they have the worst customer service."

Pros: "There was plenty of room because the flight was less than half full. There was a very friendly and helpful female flight attendant with an Asian ethnic background."
Cons: "It was impossible to check in online because I have a U.S. Green Card. Something should be done to fix this. It shouldn't be too difficult. There was a gray-haired male flight attendant who was extremely negative and unfriendly. Perhaps (I hope) he was really a security guard. But if he is going to serve people, he has to understand the concept of service."

Pros: "delayed"

Cons: "Noting"

Pros: "On time"
Cons: "Wasn't offered a snack. Was in the BR whe they were handed out."

Pros: "Kelly is an exemplary employee at the United counter at Logan. She showed compassion and caring after the passing of my brother and changing my ticket . Kudos to her!"

Pros: "Everything"
Cons: "NA"

Cons: "Our flight home we couldn't land in Chicago due to storms and diverted to Madison. Sat on Tarmac 2 hours and some passengers from Madison allowed to end journey there. We had to wait for that approval and again had to wait for their luggage to be removed from the plane. My opinion is let them disembark but not the luggage. It was too long to be in that plane"

Pros: "Everything except the wifi not working"
Cons: "The wifi not working"

Pros: "Crew was helpful, professional & kind."
Cons: "Flight was delayed due to air traffic control issues so I only had 40 min layover to get to my next gate. Also when we arrived we were on the ground for a long time before we could pull up to gate to unload. I have a 3 yr old & 5 yr old & had to run to make it. We made it but luggage didn't. My first luggage was delivered quickly, the 2nd luggage arrived 3 days after we arrived home."

Pros: "refund"
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."

Cons: "Unreliable wifi."

Pros: "I liked nothing"
Cons: "I didn't like everything. All my United flight were delayed, the international was cancelled after waiting for 7 hours of delays."

Pros: "My other passengers in First Class. Your crew was also very kind and well mannered."
Cons: "I spent over 150 for an upgrade for a red eye for a flight I already spent over 500. Your crew lacked attention in service and one specific crew member (male) woke me up twice due to the loudness of his voice. Disappointed in the quality for the amount spent."

Pros: "Seats were comfy, and the snack (caramel-filled waffle cookie) was a nice little treat."
Cons: "I didn't know to download the United entertainment app in advance. Once I found out at boarding, it was too late."

Pros: "Entertainment options were great, and the food was decent."
Cons: "The seat were really uncomfortable."

Pros: "Curtesy of staff"
Cons: "No seat reclining at all. Feeling very stiff by the end of the fight."

Pros: "Getting off the plane"
Cons: "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."

Pros: "N/A"
Cons: "My bags were tagged to Dakar but my final destination was Conakry. I was told my United that South African airlines doesn't have a "luggage contract" with ASky so my bags could not be tagged to my final destination. This is bizarre because Kayak didn't inform me of this when I bought my ticket otherwise I would never have bought that flight."

Cons: "Very rude crew."

Pros: "Flight was on time and crew was pleasant and professional."
Cons: "Snack and drink selection was poor."

Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there."

Pros: "The plane was exceptionally nice,"
Cons: "Although I purchased my ticket more than four months prior, due to some complication or miscommunication between SAS and US Air, my seat had been filled and someone had to be "bought off the plane" with a voucher and better seat. If someone wouldn't have taken the offer, I would have missed all of my flight waiting on a new connection."

Pros: "Did get last seat in business class!"
Cons: "The seat assigned online not valid because of change of equipment. Did result in upgrade to business. Very happy outcome."

Pros: "Curbside checkin and luggage check"
Cons: "Nothing"

Pros: "Arriving 6 hours late"
Cons: "Talking to filth in the Dulles International Airport"

Pros: "Very satisfied."

Cons: "One of the ways Frontier is a discount airline is in how it tries to get by with only a few staff. There were at least 50+ people in line to check bags and only 3 people at the counter when one of them went on break."

Pros: "The crew and gate agent."
Cons: "The seats were hard and don't reclines at all. It was an inexpensive flight, but not worth it due to the discomfort. I'll pay more elsewhere next tie."

Cons: "When I booked the return leg of my trip Kayak displayed a price of under $200 from Frontier but when redirected to Frontier’s site the time listed on kayak was only available for an additional $450+. I had to book a later flight resulting in a 14 hour layover."

Pros: "I paid extra for The Works bundle and that allowed me to pick my seats and have priority boarding which was a huge help with a fussy 3 year old. The crew was very helpful with the boarding process."
Cons: "I didn't like the repeated delays during my layover at Denver Airport. Being stranded unexpectedly at an airport with a extremely cranky 3 year old for almost 4 hours overnight when every food establishment but two were closed and there weren't even vending machines available was such misery. Our departure was delayed at least 3 times and I often knew about the new delay before the ground crew did because my app updated before the board did. Additionally, and especially after all of that delay and drama, I didn't like that there were not complimentary soda or juice or snacks or free wifi or any in flight entertainment like movies, TV or radio. We had put up with so much and yet they offered nothing in return for the inconvenience."

Cons: "Slightly disorganized during boarding. Delayed departure. Miss informed about arrival time. Extremely unfortable seating. Food is more snacks than solid nutrition and even the snacks were hardly dispensed. Cabin became over heated, could smell jet fuel."

Pros: "I liked the fact that I can fly red eye."
Cons: "I typically fly Southwest because of the free leg room, free 2 bags checked, and 2 free carry-ons. Frontier "fee's" flyers to death. I have to pay extea for leg room????!!! REALLY! I could see if i was 6'6" but I'm not. If Southwest ever offers red eye flights I'll never patronize Frontier or another airline again."

Pros: "Very little"
Cons: "Left my wallet on the plane and they would not help get it back to me Tiniest tray table I've ever seen before Everything costs money. Picking your seat, carryon, soda, snacks, etc."

Pros: "Clean"
Cons: "You have pay for everything except water."

Pros: "Process was quick and easy."
Cons: "Very uncomfortable seats, I understand cutting back on service, but nothing for free anymore? No, magazine or map. No audio or video? And next to nothing padding on seats this is pretty poor when you can 't even recline."

Pros: "Nothing."
Cons: "The flight was delayed due to a "captain switch" but upon arrival of the new captain, he stated he didn't know what the problem was and that he was called from reserve. While we waited during the delay, the Frontier staff openly mocked previous passengers, repeatedly cursed, sat in wheelchairs gossiping, ignored guest requests, and loudly discussed bowel movements. My fiancé wrote two complaints to the airline during our wait - none of which received a response. This airline is unprofessional and I will not fly it again."

Pros: "The boarding process was the best part of the experience which isn't saying much."
Cons: "Extra fees for everything. I got a sore neck carrying my "personal bag" so as not to be charged. Not even a snack or beverage!! The worst part are the plastic bucket seats with very little padding and no head rests. I WAS MISERABLE AND UNCOMFORTABLE. The attendants were always explaining to MANY customers that they would have to pay for. Drinks-oh and you can only use a credit card. Cash isn't good enough"

Cons: "Miserable chairs. Hard, Can't recline, armrests are small and don't go up, mini trays vertually useless."

Pros: "Nothing."
Cons: "The ticket cost buys you the option to pay for a seat. To get a seat next to my wife, we paid $17 per seat that didn't recline (that is extra) and the seat themselves are hard plastic with a 2 mm thick pleather cover. Each bag was $45 and they charged for each carry on. Every drink including water was a fee...worst flight I have ever experienced. We paid for another airline on the return leg."

Cons: "Did not once tell me they charge for carry on. They charged me for booking my seat in advance"

Cons: "Extra fee for everything imaginable including the worst seat on the plane. It's just dishonest and gross. Never again."

Pros: "Nothing"
Cons: "The fact that I am responding to survey for a flight that has not yet taken place..."

Pros: "On time departure."
Cons: "Despite buying a ticket, you have to pay again to pick a seat when you check in."

Pros: "Crew was nice."
Cons: "Seats very uncomfortable."

Cons: "not much space, flight attendants were mean"

Pros: "Price"
Cons: "Very uncomfortable seats. My knees hurt entire flight."

Cons: "Seats"

Pros: "cheap"
Cons: "The seats were hard and somewhat uncomfortable. I understand baggage fees, but I was dismayed at having to pay $12 to select a seat in the back of the plane."

Pros: "The price."
Cons: "I have never been in such uncomfortable seats - there's no ability to adjust them at all, they're roughly 3/4 inch rigid foam on plastic, and you are literally pressing up against the person next to you - my back will hurt for a few days even though it was only a 3 1/2 hour flight."

Cons: "Tray tables don't hold a laptop Seats don't recline"

Cons: "Packed aircraft. Immovable seats. Redeye. Probably not great on any airline. Not dissimilar to a night in the county jail with Frontier. Question on my mind was, "when will this be over?""

Pros: "See comments above for flight from Las Vegas to Denver."
Cons: "See comments for flight from Las Vegas to Denver.......they certainly apply more so to this flight."

Pros: "The price of the tickets was the best part of the flight."
Cons: "This is definitely economy air. The seats are like 1" foam and do not recline at all. You must pay for anything extra you want like carry ons, drink cart, and snacks."

Pros: "Short Overlay stop"
Cons: "We waited too long when landing at Denver. Flight deck was professional."

Pros: "Once we got into the Gate, which was a problem coming and going into Denver --it was fine. We waited for a good 20-30 minutes to pull up to the gate. (on the way to Seattle, in Denver the wait was 40 minutes on the tarmac). Seems like Frontier must be struggling."

Pros: "The attendant on the first flight was engaging & did his best to entertain us while we were delayed 2 hours. It was a bad situation for all of us, passengers & crew, but when some passengers started to become unruly & rude he was able to diffuse some of the tempers."
Cons: "This month was my first time flying Frontier and I booked 3 flights within 10 days of each other. Huge mistake! My first flight was delayed 2 hours, after we had boarded, for "paperwork issues". My second flight was delayed 6--yes, that's SIX--hours for "system updates" and when we did finally arrive we spent another hour sitting on the runway waiting for a gate. And then it took another 40 minutes to unload our checked luggage, which also came up on the wrong carousel. My third flight, a red eye, was delayed an hour because the flight crew was late and this caused me to be late for work in the morning. Absolutely terrible and I will NEVER fly Frontier again. I thought the prices were a bargain but it's not worth the aggravation and waste of time. Save yourself a lot of headache and just spend a little more money."

Pros: "Staff at least was not rude."
Cons: "This is a nickle & dime charging airline. Sneaking in costs for baggage, sitting together with party, soda, etc. So searching this via Kayak is very misleading on price. Also delayed both ways as they could not get a gate for Frontier airlines in time. Seats were very uncomfortable. Lost our baggage as well."

Pros: "The flight was relatively cheap, before seating and claiming your bags, carry on or checked luggage."
Cons: "My flight was delayed 3 times until it said it was on time, then once I got to the terminal for my on-time flight, it was delayed 3 hours. A 11:54pm flight became a 2:54am flight. Even the captain had no idea why it was delayed. I missed my train home losing the money I had paid for that, and frontier customer service refused to help make other arrangements. I ended up ubering home, an hour drive. Frontier sent an apology e-mail with a $50 re-emburstment; since my time, missed ride home, and money spent is equivalent to a $50 voucher to their airline. Never again."

Cons: "Had to take a different airline, Frontier was unable to get us on another flight until the day we were supposed to return."

Pros: "Same as above comment"

Cons: "CONTINUED : THEN THEY WANT TO PROMOTE THEIR CHARGE CARD , NEVER AGAIN WILL MAKE SURE TO SPREAD THE WORD ABOUT THIS ROTTEN AIRLINE"

Pros: "on time departure and crew professionalism"

Pros: "It was a short flight and the crew was great."
Cons: "Very very long line at check-in"

Pros: "the animal pictures on wing and tail"
Cons: "website unclear, necessities,(ie. seat,luggage) charged for AFTER fare paid unclean plane"

Pros: "Nothing really."
Cons: "Seats are terrible for more than one hour."

Pros: "Was on time"
Cons: "Frontier is terrible. Had to pay for carry on's $35/bag and $35/bag for checked bags. Was flying with my kids so we needed seats together. Add $500 total for the round trip. Basically should have flown United. the seats also did not reclined and I could barely move in my seat it was so tight. I will not fly Frontier again, ever."

Pros: "I arrived at my destination in one piece."
Cons: "Boarding was moved gates, delayed several times due to lack of crew, and the flight itself was cramped. Not even a water cart was available during the red eye across country."

Pros: "Crew was excellent"
Cons: "Could pick my seat and ended up near toilet with huge overweight person"

Cons: "Please see above, minus claustrophobic passenger."

Pros: "Airline had early boarding and early departure and arrival! Made going to my Daughters wedding a great sign of things to come! Thanks Frontier"

Pros: "I like the transparency of the crew. Even though the pilot was no where to be found, the new pilot and the crew were honest in letting us know why there was a delay."
Cons: "The seats were uncomfortable."

Pros: "Initial low fare seemed attractive at first, but the hidden additional fees..."
Cons: "The additional fees are absolutely unconscionable: the charge for FIRST checked bag, charge for 2nd carry-on bag, and - my personal favorite - the charge for getting an actual seat on the plane."

Pros: "Very nice stewardesses"
Cons: "The seats are unbearably upright and do not recline. When we tried to check in early for each leg of our round trip flight we found out that the flights were very overbooked and to reserve a seat on the plane we had to pay extra regardless of where we sat. I don't mean we had to pay extra for a nicer seat, or extra leg room...I mean every single seat on the plane cost money to tie to our names. When you factor in the carry on bag charges we ended up paying an extra couple hundred dollars on top of the price of the tickets. I will not be flying Frontier again, especially when a couple of the other budget plane companies don't charge for carry on bags or to simply get a seat on the plane we had already paid to fly on. I also was surprised to find out that I even had to pay for a cup of water mid-flight. I thought that it was against the law to refuse water to someone when they are thirsty, but the flight attendant assured me it wasn't."

Cons: "I didn't like that we were delayed by and hour and a half simply because the system was down. They should have had tech guys available to fix the problem right when it happened. I would like a voucher or some sort of refund for my time due to improper planning by frontier. The seats are also horribly uncomfortable. I couldn't get comfortable in any position. They aren't soft and they are too small."

Pros: "I got what I paid for. Except baggage. I paid for that on top of the total. The staff was great, though -- no complaints about service."
Cons: "The chairs were uncomfortable and the seat-back tables are unusable."

Pros: "We made it safely."
Cons: "The flight was delayed an hour because the crew was late. They boarded us and we sat for almost an hour on the plane, without any air circulation. People were seating through their clothes. Flight attendants said they couldn't let us off, or else we would have to go through security again. They said they shouldn't have let us on the plane without knowing how long the crew would take."