Daily cleaning, installation of cabin HEPA filters on flights from Charleston to Virginia
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 10m
The cheapest ticket to Virginia from Charleston found in the last 72 hours was $140 one-way, and $289 round-trip. The most popular route is from Charleston to Norfolk, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $195.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
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B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "The pilot kept us updated."
Pros: "Nice airline attendants!"
Cons: "Enforcing people wear masks over their noses!"
Pros: "The chargers and movies on the flight. The seat was comfortable. The flight attendants where awesome. I loved the flight!"
Cons: "No changes!"
Pros: "Crew was good. Seat uncomfortable and hard."
Pros: "Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs."
Cons: "While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️"
Pros: "Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks"
Pros: "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes."
Pros: "Confort for a supposed 5 hours flights was ok. Entertainment system worked good"
Cons: "The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers."
Pros: "Fine crew. Fine entertainment."
Cons: "Clumsy boarding process. After a 2.5 hour delay on tarmac before takeoff there was almost no food on board for a 6-hour flight"
Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"
Pros: "The male in the crew was fantastic!!! As always love the entertainment options."
Cons: "Uncomfortable. Stuffed between two large men."
Cons: "No room to move, too hot, no sound when trying to watch movies."
Pros: "The cAbin attendant was really good"
Pros: "The planes were actually Delta. Comfortable and spacious in economy. Amazing crew at the airport and on the plane."
Cons: "Honestly nothing to improve"
Cons: "No problems at all!"
Pros: "Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided."
Cons: "Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another."
Pros: "The flight was great from beginning to end. I have no complaints."
Cons: "Poor service"
Pros: "Love the 757 entertainment system"
Cons: "snack mix is not great delayed takeoff"
Pros: "The plane was really nice. It was awesome being able to view movies on the flight."
Pros: "At the counter the staff is friendly, nice."
Cons: "There is no one to organize the lines to the self check in on the computers, basically a mess, nobody knows how many lines are there."
Pros: "Crew was lovely"
Cons: "CRJ-700 is too small. Only one bathroom & it was broken. Hour late to depart & no explanation given. Never turned off the seatbelt sign & we ended up on the plan for approx 2.5hrs for our 1hr flight."
Pros: "The boarding was great.as well as the crew."
Cons: "The seats to small and the food was not that good."
Pros: "Short trip"
Cons: "Boarding process. Paying to check bag when people with roll-on bags were allowed to check them at the gate for free."
Pros: "Flight was good."
Cons: "we had a l long wait getting to the gate. Once we are the gate the delta staff had a hard time getting a wheelchair victim on the plane."
Pros: "See above..."
Cons: "See above"
Pros: "Everything went smoothly."
Cons: "All was good."
Pros: "Everything was delightful on Delta’s side. Very comfortable. Great service."
Cons: "Why do parents with infants choose to sit in First Class. Crying babies are not appreciated when I’ve paid a lot of money for a First Class experience. The parents in the sears behind me had a child who cried & cried. It was a real spoiler for me. I enjoyed eveeeythinf about the First Class experience except that."
Pros: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Cons: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."
Cons: "The seats are very small even for a petite person."
Pros: "Service was excellent in spite of the terrible weather conditions. Flight attendants were very friendly."
Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"
Cons: "11 hour overnight delay. Timed out crew. We were given a pillow and blanket to spend the night on the floor in the airport. We we given drinks and a snack box."
Pros: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Cons: "No complaints!"
Cons: "Delay on return flight"
Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Pros: "Clean aircraft, boarding area, and friendly flight crew."
Pros: "When I went into customer service and explained that I lost my flight because of bean at the immigration for almost 2hrs and the woman she say u going on the next flight, one hr later I was heading to my destination Richmond."
Cons: "Board the back of the plane first"
Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."
Cons: "TSA in Atlanta was a nightmare. Really just a little kindness would go a long way."
Pros: "Meal quality has improved"
Pros: "Got to Richmond on time."
Cons: "Had the same problems with loading. Loaded from the front, not enough room for carry on, slow us down causing us to take off late. Made up for lost time though."
Cons: "Having my knees jammed into the back of the seat in front of me all flight wasn't very thrilling. Seat was pretty hard too."
Cons: "The flight was delayed when the pilot's tablet failed and he had to run to operations to get another. Seemed odd. While this was going on they decided to fuel the plane. Seemed like an excuse because they didn't have their act together on the fueling. Tablets are pretty reliable, do they really rely upon an ipad to get us where we are going?"
Pros: "Una hora de retraso"
Cons: "Una hora de retraso"
Pros: "Efficient crew. Early arrival."
Cons: "Cabin was freezing."
Cons: "Changing my flight , with out notice or short notice.. Abdi.!!"
Cons: "Logan is the worst. We landed early and it took over an hour to get our luggage. It is soooo slow"
Pros: "Very accommodating crew as we were traveling with my elderly grandmother."
Cons: "Nothing really"
Pros: "I got on my flight"
Cons: "Flight delay could’ve been backed up with a reason why. Nothing was said until we asked."
Cons: "No screens at all for a 5 hour flight. No charging outlets. Terrible flight comfort."
Pros: "ON time"
Cons: "Food selection"
Pros: "Crew was nice"
Cons: "Leaving airport on time would’ve been a pleasure"
Pros: "Direct flight"
Cons: "Our flight was delayed for two hours because of a mechanical issue. When we reached Savannah we had to wait to get to a gate to get off the plane."
Cons: "Cramped seating and illogical boarding process"
Cons: "On time is always better, otherwise it was a good flight."
Pros: "Flight attendant was a little rude"
Pros: "I liked that we arrived on time. Besides that. Not much."
Cons: "Having to us use our cell phones to watch a few channels was terrible. No movie. No help. You were just left on your own. Total of waste of time. Give us a monitor. Give us options. You are American Airlines, not Allegiant Air"
Cons: "They left me! I know I was a “runner” but they knew I was just already going through security and it’s only a 3 terminal airport! They even asked if there were any runners!"
Pros: "We arrived on time"
Cons: "Didn’t do beverage service and had to sit on the tarmac for a while for a maintenance issue before take off"
Cons: "No amenities at airport"
Pros: "Everything was on-time and the crew was decently nice."
Cons: "There wasn't food, but that's to be expected on a short flight."
Pros: "The flight was on time. The crew was friendly."
Cons: "Too little legroom."
Cons: "I tried to change my seat to an available window seat several times after online check in opened using the app and consistently received error messages so ended up stuck in a middle seat."
Pros: "Nice crew"
Cons: "Flight was 55 minutes late leaving making me miss my connection home. Awesome."
Pros: "Good leg room!"
Pros: "CREW GOOD AIRPLANE CLEAN"
Cons: "DEPARTED 1 HOUR LATE, THERE WAS MODERATE TURBULENCE THROUGHOUT THE FLIGHT"
Pros: "Nice crew, plane clean."
Cons: "3+ hour flight with no TV/ entertainment"
Cons: "Although I understand turbulence is a common experience during a flight, I would have appreciated a bottle of water from crew after they suspended service."
Cons: "As above"
Cons: "I like everything"
Pros: "Boarding was more efficient than I expected. And the leg room was very good, but the seats were narrow. Narrow seats made it a bit uncomfortable for a long 13 hour flight. Crew was efficient and very friendly."
Cons: "The sandwiches were too cold - actually had ice cycles. Narrow seatingwas constricting and entertainment wasn't varied enough."
Cons: "Packed like sardines; the seats are getting narrower and the seat pockets are ridiculously small."
Cons: "Long time sitting in the plane without any updates from the crew. Very inefficient process in re-booking passengers and switching planes. Maintenance issues are are a trend at American Airlines."
Cons: "The cabin heat was way too high, I actually was sweating. Boarding took 35 minutes"
Cons: "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
Cons: "I know this isn’t Kayak’s issue but American Airlines literally forgot to put fuel into the plane. We were delayed for over an hour and luckily I made my connection in Charlotte but only because they held the flight and it was not full. Had it been full I would have lost my seat."
Cons: "Delayed over two hrs due to mech. Known long befire scheduled departure according to pilot. Did not know why alt plane was not provided sooner! Not best airline as claimed!"
Pros: "Staff was very friendly and helpful."
Cons: "Movie kept freezing up. So did Sodoku game."
Cons: "The boarding staff were very unprofessional. Will not fly American out of Reagan again."
Cons: "3 hour delay on international flight from JFK made for a very long day."
Pros: "It got me home in one piece."
Cons: "The flight was delayed after some passengers began boarding. The boarding process was also all over the place. When i finally got on the plane, the seats were very uncomfortable and I felt like a sardine being crammed into a small tin. the crew was at best, mediocre and boring. The in flight snack was two crappy pieces of cookie? Or was that a cracker? I did not eat it. The entertainment was one shared screen that I did not have a headset for, nor was I offered a headset, free or for a fee. The screen in front of me was too close and the screen behind that was further away and barely able to see it. I choose not to watch it for these reasons. The landing was rough at the end, everyone jolted forward when we hit the ground."
Cons: "Person on my seat on previous flight puked and it had not been cleaned up. Puke in the seat tray and on the floor. My personal bag had pile all over it. Yuck."
Pros: "Nice aircraft, clean, comfortable, friendly staff"
Cons: "We waited in the plane at the gate for over two and a half hours after scheduled departure time. I understand that things happen and illnesses are sometimes sprung upon us but that wasn't the issue. The issue was that there was not a backup in place for an instance like this. I understand the time of night was the main issue but planes are flying 24/7."
Pros: "Closer to home"
Pros: "The flight and boarding process was smooth with no issues. The crew and pilots was the best!!!!"
Cons: "Wish we had peanuts as an option for a snack."
Pros: "Nice plane. Great staff. 45 minutes of pleasure."
Cons: "Was delayed for several hours then when the plane showed up the flight was cancelled. I was not given I decent deal I was put on a letter flight when in actually I made if home earlier because of a desk woman who noticed I she could help. I was given a small sandwhich it was already late at night. No place to stay nothing while stuck in Dallas. Ended up going to philly then Newport News."
Pros: "crew was good"
Pros: "That the plane was on time .i was a passenger on Delta airlines when their system shut down so transferred to American"
Pros: "The food was good and the flight was short."
Cons: "It would be nice to have more room"
Pros: "The direct flight:"
Cons: "The hour and a half delay."
Pros: "Overall the experience was great. Fist time flying with this airline"
Cons: "Very narrow seats. I am not very tall and my knees were hitting the seat in front of me"
Pros: "Crew did a good job. In flight entertainment was great. Need a way to use my wireless headphones with the direct tv (maybe through the United app?)"
Cons: "Seats in First Class were not as comfortable as I would expect. Hardly any padding in the back or in the armrests. Didn’t care for the food on either flight. Can’t you just serve some good ol’ Meat and potatoes with gravy, a plain vegetable and a roll?"
Pros: "Good crew"
Cons: "Leg room"
Cons: "This is one of several times I have flown United, and been delayed at the last minute and then excessively delayed with no communication. Once we finally boarded we sat on the tarmac another 30 minutes before we started take-off process and only THEN did anyone tell us what was going on. We got the feeling the flight was delayed all day - would have preferred a heads up so we could have enjoyed more time NOT in the airport!!!"
Cons: "Cramped. Baggage was out on another flight. Should've contacted me for me to travel on earlier flight with my luggage. Waited over one hour in cramped plane before take off. Plane ended up being 1 hour 45 min late."
Cons: "The flight crew cavalier attitude by not coming on to apologize"
Pros: "Clean plans, smooth landing."
Cons: "United Economy basic was still expensive yet you don’t get a carry on bag"
Cons: "The flight was late getting out of Charleston and we had a very long walk in Chicago. By the time we got to the gate mos people had already boarded. It could have been much worse if we had not nearly ran to the gate. Other than that all was good."
Pros: "Late leaving Houston, but the pilots did a great job landing in very windy conditions."
Pros: "i got home."
Cons: "Delayed over an hour waiting on the crew. Seems perhaps common with this flight since I had a problem with the leg coming up earlier in the week."
Cons: "Never got the chance to make it to Norfolk with United. They would not provide us a plane same day or our money back or money for the rental car we required."
Pros: "On time and efficient."
Cons: "I’m still hungry. Walking halfway round the airport to get to my connection destroyed my eating time. I hate that food has been removed from domestic flights. Another long walk from landing gate to transportation while still hungry."
Cons: "Flight was canceled"
Pros: "The flight attendant kept the drinks and snacks coming and looked abundantly joyful to serve us. One of the best flights I've ever been on."
Cons: "No pillow or blanket."
Pros: "We were serviced in the way we expect from United."
Pros: "Good crew"
Cons: "The temperature on the plane was awful! It was absolutely too warm and uncomfortable. On a full flight. Arrived early again, had to sit on the plane to wait for the ground crew and then had to wait over an hour for checked luggage. Again ridiculous."
Pros: "It was smooth and enjoyable."
Pros: "crew helped me get on flight from standby list and were especially helpful at gate"
Cons: "at first they told me i would have to check carryon at gate even though i had measured it and kbew it would fit under seats."
Cons: "It wasn't until AFTER everyone boarded the plane at 9:45 that they informed us that " they only had until midnight to reboot their system so they HAVE to do it RIGHT THEN" then they informed us twice that it was "stuck" and "not working" our plane was supposed to land at 11:18 and we didn't take off until 11:00. My husband has work at 5:30 in the morning as well as my brother who was supposed to pick us up and they are in the navy so being late isn't an option. My brother could no longer pick us up due to the fact that we did t get our luggage until 1 in the morning and he has work in a few hours so we had to wait for a taxi and pay a buttload to get home in Virginia Beach. NOT PLEASED!!"
Pros: "We arrived there early"
Pros: "The entertainment options were good. The flight attendants were nice."
Cons: "No food on a 3 hour flight?"
Pros: "Much nicer flight attendant than my last united experiance . 45 minute flight so not much to tell"
Pros: "Very nice crew"
Cons: "Audio jack did not work and no one bothered..."
Pros: "The lady crew member was so sweet and kind."
Cons: "The first seat on the plane you couldn't see out the window because it was blurred with dirt or something, there was no foot room"
Pros: "Nice crew, on time"
Cons: "Tiny cramped plane"
Pros: "Crew were great"
Cons: "$27 for a double Jack and (1/2 a can) Coke and a beer seems excessive."
Cons: "I don't understand what the form is used for, based on the useless information it asks for. My flight was held from disembarking in order for the forms to be delivered upon landing, then distibuted to a plane full of.passengers pulling out carry-ons while asking to borrow ballpoint pens to fill out the forms before de-planing. I've been a Hawaii Island resident for 36 years and a State employee for 25 years. The effort required to input and process this data had better be rewarding for the state population and not another State 'make-work' chokehold on the travel industry. I realize the danger of invasive species in the state but does it really require a Completed form for Every passenger on Every flight to make a difference? Airline employees took their task Very seriously, BTW. Why?"
Cons: "Had to be transferred to a different airline because my first flight was delayed which would have made me miss my connecting flight."
Pros: "This flight was a complete change. We boarded quickly and I and took off on time."
Cons: "My flight was delayed multiple times, a layover that was only supposed to be 2 hours and 15 minutes turned into 4 hours I'm very disappointed"
Cons: "Could not understand the announcements on the overhead speakers. Chicago remains one of the poorest hub airports to go through. Crowded. Small gate areas. People lining up to board need to stand in the walkways."
Cons: "Due to snowstorm, my flight was rescheduled with Delta. I was on hold on the phone for almost an hour and half to change my flight."
Cons: "The flight to Dulles was okey but flight to Norfolk was constant shaking of airplane without any explanation from the pilot of the problem and everyone was a little uptight wondering what was going on. Crew un able to do any of their duties! Very Unpleasant. Not sure I will fly United again!"
Cons: "I never feel you stay alert to make sure the earlier people don't take up all the overhead bins . It is not right the way you allow them to overload have too many big carryons"
Pros: "Good crew on both legs of my flight. Airbus from LAX to Chicago was a bit tight, but Chicago to Norfolk was pretty comfortable (different plane). . The SINGLE MOST IMPORTANT thing about this.....and any other flight.....is leaving your place or origin and arriving at your destination SAFELY and without incident. For this, I'm always happy for an uneventful flight. Thanks United."
Cons: "You DO have to have the United app to watch any entertainment. This is kind of a downer. If you have WiFi on a plane, why limit it to just ONE app? Standard snacks and drinks so nothing special there"
Pros: "Second flight was a million times better"
Pros: "People was very nice"
Pros: "Finally got onto the plane and the rest of my experience was much better."
Cons: "When i got to Houston, the monitors were down, getting help from United was not easy, was passed off to many people and finally directed to the ticket counter. This was my first time in Houston and the gates were a bit confusing. I was in B area of airport for my tiny plane. I was told where to go with the wave of her hand and she did not want to be bothered more...got to the gated area and the agents there were way too busy chatting to be bothered. On my return trip home was better because i now knew the layout. I am sure my next trip will be improved."
Cons: "Was not happy to have to make 2 stops"
Cons: "People carry to many carry-on's and many times to large but the policy is not enforced."
Pros: "I did not like anything about this experience. Sent young man Spanish speaking only. Wrote a note and called the airline. He missed his flight. No one helped him."
Cons: "Sent young man Spanish speaking only. Wrote a note and called the airline to inform about language barrier. Gate changed. No one helped him.He missed his flight. was missed inform how he could be accommodate."
Pros: "Kind men beside me"
Cons: "I will never accept the last row of seating EVER!!! I have a bruised knee and double sprained ankles and could not lean back. It was the most awful flight of my like. I could barely get out of the row. I sat in 39A. Horrible I tell you."
Pros: "They have a snack and a drink on such a short flight."
Pros: "We were nearly 2 hours late. Terrible."
Cons: "We were nearly 2 hours late. Terrible."
Cons: "Flight was delayed a total of 3.5 hours with each delay being posted as 30 minutes. Very little information provided by the gate employees. On this trip we flew a total of 4 legs (with 5 boarding opportunities due to one leg being rescheduled to the next day as a result of delays) and had "mechnical delays" on 4 of the 5 boarding opportunities. We won't be flying United again."
Pros: "As usual the staff were great! The flight was on time."
Cons: "No snacks were distributed. I would've thought they could've handed out pretzels or peanuts."
Pros: "Flight itself was good. Nice flight attendants. Funny pilot."
Cons: "The lady at desk to board the flight made me check my carry on. I had assumed it was because the plane was full, but when I got on the plane there were more than adequate spots to stow more bags. There was a compartment across from my seat that remained open the entire flight. While I completely understand the need to check extra luggage when the plane is full, I was very upset when I saw it was not. I intentionally fly with a carry on for the convenience, and to be inconvenienced for absolutely no reason made me not want to fly with this company again for fear it could happen again in the future."
Pros: "Honestly nothing. The flight was a disaster."
Cons: "Second flight of the day with zero drink service. I suppose the hostesses were too busy napping and eating their dinner as they never left the last row of the plane. They sure had drinks and dinner even though we didn't. Also should have cancelled or delayed the flight rather than make us wait forever on the plane waiting for a new route to miss weather at our destination."
Pros: "Ive had a hip injury so walking is problematic. I was worried about my 45 minute transfer time in Ohare. The boarding attendant at Charleston ordered a wheelchair to meet me. I got to my plane as it boarded. A distance I couldn't have walked, much less in the time allotted."
Cons: "Not enough time between the two flights for the distance between the two terminals."
Pros: "The crew were great! They are efficient and everything went smoothly."
Cons: "Not a thing."
Cons: "They charge $50 for a carry on bag!!!"
Pros: "I hate that the seats don’t decline so it’s makes it very uncomfortable."
Cons: "If the seats could decline"
Pros: "The whole service was excellent!"
Cons: "Less expensive food and drink onboard"
Pros: "Everything they dont know anything when we ask"
Pros: "Nothing but we arrived alive"
Cons: "Everything. Service was terrible. In fact I wouldn’t even call it service. Will never fly Spirit again."
Pros: "The price of the ticket! Plus the plane felt roomier"
Cons: "No tv or radio. And seats do not recline at all."
Cons: "Kiosk did not function well. No attendant to assist. Long agent assistance line. $55 for a carry on bag!!"
Cons: "Seats don’t recline at all. Also them a long time to deplane the previous passengers."
Pros: "Flight departed on schedule and arrived before scheduled. Attendants were courteous and helpful."
Cons: "Very cramped seating. Was OK for short flight, but would be very uncomfortable for longer flights. $3.00 for a drink of water!"
Pros: "Smooth boarding. Clean plane. No line at resroom facility."
Pros: "The people I was sitting next to."
Cons: "I didn't like the fact that it for delayed, the fact that the airplane was HOT when we boarded and I absolutely hates how loud the flight attendants were. It seemed as if they were slamming things in the back. Terrible experience!"
Pros: "The flight left on time and was 30 minutes early."
Pros: "It was ahead of schedule on the return flight, attendants were very nice and accommodating at front desk and on plane"
Cons: "Did not have wheelchair and attendant available in timely manner at Orlando airport for arrival or departure. Did not know there was a fee for second carryon bag."
Pros: "Pleasant staff. Seats were comfortable. Nothing fancy"
Cons: "Paying $40 for a checked bag. But it arrived safely no problem"
Cons: "The plane was very loud."
Cons: "Service is Not ideal because of attitudes."
Pros: "Low, last minute fare, friendly crew, on time performance....."
Cons: "All good"
Pros: "Pilot did a nice job. Easy of check-in. Did not have to take off my shoes."
Cons: "Crewe member at check-in was rude. When I asked for a different person to help me, she did apologize. The board at the gate was wrong. It said it was going to Baltimore. Employees said it was a mistakes that the flight was to Richmond. It was corrected about 10 minutes before departure. Plane was late. Charged an additional $50 each way for suitcase. Did not know this at time of booking."
Cons: "Traffic accidents delayed me 2 hours and I got to the airport 10 minutes before the flight. I called Spirit air for 2 hours trying to get them to help Meetup but they have a “no show” policy and said I was a no show even though I was there!!!!!!!!!!!! And I had called 2 hours prior to flight to ask for help. Epic fail. Never fly Spirit air."
Pros: "The safe travel back home"
Cons: "Didn't like that we had to wait forever until our plane comes"
Pros: "Staff was amazing"
Cons: "seats do not recline"
Cons: "Seats very uncomfortable"
Pros: "The crew was excellent! lively and engaging, they really paid attention to their customers."
Cons: "The seats in the middle of the plane were packed SO tight that we couldn't open our laptop all the way :("
Pros: "The travel time from BW to BOs was a lot shorter then what it said in the ticket so it was a good surprise"
Pros: "great flight and landing at LAX!!"
Cons: "did not give out free snacks and charged $3.00 for a cup of water!! OUCH!!"
Pros: "Seats are good."
Cons: "Gate changed without any announcement. Need water for morning pills, attendant give reply very rudely and don't give water. Also my next seat passenger was old aged lady, she tell to attendees for one question but He just turn face. 4 times. Cheap ticket / cheap customer services."
Cons: "My flight got cancelled and had to go with another airline."
Pros: "On time, good customer service, great prices for flights"
Cons: "High costs and additional fees like buying your seat (which you HAVE to do if you want to sit next to your flight friend), and high costs for bags (knowing this we may have went with another airline)"
Cons: "They cancel our flight back home and refunded our money back and gave my party and I a 50 dollar voucher to only find out that they used a third party airline (Miami international) to get us home and the manager at the airport was the one that told us that. So we barley made the flight back home. Only to get back and my friends luggage was left at the other airport. Never again will I use this airline. It was my first flying experience ever and they happen to taint the experience. Never again. You get what you pay for. The reps on the phone are not knowledgeable and can barley understand you and your situation. If you do use them talk with the airport directly about everything or you will be given the run around."
Pros: "Everything went smoothly .. flight staff was friendly ... Flight was faster than stated..."
Cons: "The seat on my boarding pass did not exist on the plane. Fortunately there were a couple empty seats so I could stay on the flight."
Pros: "It was on time and hit me there fast !!!"
Cons: "Seats not comfortable!! it's was no frill had to pay for my carry on, and my seats for me and my husband otherwise there was no garantee that we could sit together!!everyone was nice and the flight was smooth !!! I would try them again"
Pros: "The flights were on time and the boarding process smooth"
Cons: "Very uncomfortable seats"
Pros: "courteous staff, timely, On the way to ft. lauderdale, we had really roomy seats close to the front:)"
Pros: "This flight was canceled because the AC didn't work. I rescheduled for the next day (after being on hold for at least 20 min), but was almost charged a rescheduling fee of more than $100. I am disappointed to be away from home still, but am more concerned with how disorganized they were during this process. It took them hours to decide to cancel the flight, and once they did still more time to clarify where people should go and what the next steps should be. People were left in a line of at least 100 people, but only attended to 2 at a time. No one was directed to call Spirit, even though it would obviously be the most efficient way to get the line moving. Yes, machinery goes wrong, but this should not get in the way of customer service."
Pros: "cheap price , It was the first time that I printed boarding pass myself, resistently, but it was great. Went through every line without a hitch."
Cons: "Seat did not recline."
Cons: "Prices for luggage has gotten outrageous."
Pros: "flight was cancelled due to illness"
Cons: "- very uncomfortable seat - delayed without communication in the airport expect the one departure screen not near the gate"
Pros: "Flight crew"
Cons: "Couldn't renew 9$ program due to their tech problems. No live person to help ! Cost me $200 more for bags, flight and seat. Couldn't upgrade seat- handicapped and it made the trip miserable! The sears DONT RECLINE! Like riding a chocolate bus for 5 hours but worse!"
Pros: "I was unable to make my flight due to illness and they offered me nothing---not a credit towards future flight with Spirit or anything--- Total 0 Which as a business model I cant understand - If they had offering something -- I would have booked and paid for yet another flight with Spirit providing them with more income and future revenue but instead They chose to offer nothing---- I now will never fly them again and tell others of my experience-- Seems like the latter is a far worse price to pay for keeping my measly money in their hands over one missed flight They need to learn from great American companies like LL BEAN or Nordstroms----- who have learned to keep their customers"
Pros: "The flight was competent and there were no major errors."
Cons: "I was thirsty but didn't have a credit card so I couldn't buy water"
Pros: "The landing was perfect."
Pros: "I actually really liked Spirit Airlines. This was my first time flying with them and the crew was friendly (and at times comical). Breath of fresh air and I'd fly again."
Cons: "If you're booking through a third party site, such as Kayak, no notifications are given about how you have to pay for EVERYTHING additional that isn't your ticket ("A$$ + gas" as it says on Spirit's website). Thankfully a coworker had flown with them before and warned me to pre-purchase everything before I got to the airport and would discover that checked luggage is LESS expensive than carry on's and everything is about double if you wait until you get to the airport to claim a bag."
Cons: "The baggage cost. VERY difficult to talk to a person in customer service and if you do finally get someone they BARELY speak English and are very difficult to understand. Very cramped on the plane."
Airlines flying from Charleston to Virginia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Charleston to Virginia
Masks required on board, masks provided on flights from Charleston to Virginia
Social distancing seating
Middle seats unavailable to book on flights from Charleston to Virginia
Testing for antibodies, testing for symptoms for flights from Charleston to Virginia
Waiving of change fees. Search flexible flights from Charleston to Virginia