This trip was the most comfortable one I have ever experienced, the team was excellent and very helpful. I am so glad I picked Qatar Airways.
All the crew members were too slow and rude. Most of the times the registers were empty, while hundreds of customers were waiting in line, and it was impossible to get a supervisor. Despite being in line on time, I missed my freight, plus a some customers who were ahead and behind me.
Well organized boarding, efficient and on time. Nice crew on the plane. Thank you!
The Qatar Airways staff pre-boarding and also on the flight from Dallas to Doha were incredibly mediocre and arrogant. Consider retraining these individuals Other flights were ok.
My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.
Worst air experience in whole life . Boarding and checking was hassle as they did 3 times. Crew team was clueless about passengers need. Despite of passengers raising hand , they were resetting the program
The food is not good and also if you ask crew to bring something they say ok I will bring but you will never get it. Please they should listen good to passengers
No difference between US airline and Qatar. Both cramp as many people. The airline seems to change planes without notice choice is seating when making reservations online doesn’t match the plane a passenger is on. Especially paying extra. Nothing special No different than US carriers.
Did not like anything. Seats were crammed, leg space was minimal and food was terrible. This was the first time traveling overseas in American Airlines and was the worst experience ever. Have learned a lesson to never travel in American Airlines.
Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible
Terrible. The flight was delayed two hours due to weather. Then when we got on the plane, the first pilot ended up timing out and we had to wait for a second pilot. Second pile came on board and we tax it out. Had to return back to the gate because of an unruly passenger. Then the copilot timed out. Had to wait for new copilot. Also had to wait for maintenance to check for fuel. Then found out the second pilot timed out and we had to wait for a third pilot. Was ready to go and then needed maintenance again for another issue. In the end, it was 2 o’clock in the morning when they announced that the flight couldn’t go because the third pilot and the second copilot had timed out.
American Airlines initially postponed the flight. Then they cancelled it an rescheduled us on a flight that would take over 24 hours with multiple stops. They then changed this flight to a reasonable alternative the next day which they later cancelled and replaced with a flight that would take off with an additional 16 hour delay. They blamed weather but I noticed (at 4am) that Delta had direct flights from Charlotte to Detroit. I went on line. Booked it and was in Detroit buy 9am. The interesting thing is they did a similar thing to a family member just 2 days earlier. I don't think I will fly American unless I have to.
I was a little disappointed of not having an android charger. Only one it was for an iPhone. I've flown American in the past and had access to one.
At least it was a short flight. Greyhound with wings.
One of the best flights I’ve had. So smooth.
This flight didn’t happen because AA agents didn’t let us board the flight
Checking in at the counter was very disappointing. The lady had a very bad attitude and smart at me. She had no smile, did not greet me by name, or acknowledge me as a valued customer. Poor reflection of the airline.
First class flight attendant was rude and lacked any customer service skills.
Paid for a window and was assigned to a middle seat with 2 very large people on each side of me. Flight was sold out and I feel I need to be refunded foe paying for a window seat and being put in a middle one..
Would have been good to have a meal since it was a 5.5 hour flight
It was wonderful best Air lines covert and all very happy with their service they have been very helpful and friendly
For Vegetarian Food was very poor. Though we had opted for Asian Vegetarian Food they didn’t serve but only what was available was served. We were offered Smoked Salmon!
It was very bad experience with Ethiopian airlines . The flight was delayed in both ways . On the way coming back one of the crews dropped hot coffee on my whole body and other crew dropped used dirty glasses on top of me . The same crew that dropped hot coffee on me hit me with the food trolley on my knee while I was sleeping . I couldn’t sit properly due to the pain on my knee caused by those irresponsible crews . Very unprofessional airlines
Flight was delayed an hour. Also, I bought an extra legroom seat online; but the actually plane was a different configuration so I didn't get what I paid for . This happened on the Addis to Lusaka leg of my trip.
My experience was great. The flight attendants were very helpful and nice, and the food was very good.
Very bad experience flight was over 5 hours delayed 😑 not a chance to be put on another flight we had to stay at the hotel we lost 2 days on our vacation. Never again I will fligh with Ethiopian airlines.
Terrible customer service I lost my bag luggage and I still haven’t received any information
The flight delayef for over 2 hours so my route was changed leading to arriving to my destination without my luggage
The ailine departed and arrived late foe every leg of the trip, causing myself and my travel companions to miss every connecting flight. It was very unorganized given theat there was a lot of miscommunication. The flights offered are unrealistic and when you call they assure you that the plane waits for you. I missed an. entire day of my vacation and any entire day of rest back home because of the airline. I do not plan to support the airline again. Thank you
Food was really not appealing. There was a blocked sink in the toilet. Toilet is cramped and the wall between the 2 toilets are not secured properly.
