Kayak doesn't actually have anything to do with it my trip, it turns out. So when my flights got messed up, I couldn't call Kayak. And I couldn't call United or SAS because they said some third-rate travel agency actually bought me the ticket (after I "purchased" through Kayak. And so when I missed my SAS connection because of my delayed United connecting flight, nobody cared and nobody can assure me I'll ever get reimbursed. United said called SAS. SAS said call the travel agency... and on and on it went.
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
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Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
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Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
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