Daily cleaning, installation of cabin HEPA filters on flights from Chattanooga to Africa
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Scores according to KAYAK customer reviews
Pros: "Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs."
Cons: "I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era."
Cons: "Crew was abrasive and put off by people asking for service. Monitors had to be rebooted 3 times. Ran out of water and snacks."
Pros: "Crew was super helpful and very accomodating"
Cons: "Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know."
Pros: "Flying Delta’s always a treat after our KLM connection. Everything is better! The staff in particular are always outstanding in comparison. Great job guys! :-)"
Cons: "Really not much. A few more media entertainment options perhaps."
Pros: "the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting."
Cons: "once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane."
Pros: "All was great"
Pros: "Crew was great as usual these days with delta. Boarding was easy and efficient. Madrid staff booked us on a later flight in Atlanta as a precaution and it turned out we needed it. Really helpful!"
Cons: "Plane had crumbs on the seat and floor when we got on."
Pros: "Fine crew. Fine entertainment."
Cons: "Clumsy boarding process. After a 2.5 hour delay on tarmac before takeoff there was almost no food on board for a 6-hour flight"
Cons: "It was all good ✈️"
Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."
Cons: "Crew could be on time for work so the flights aren’t delayed"
Pros: "The crew was dealing with NOVA/DC residents"
Cons: "The gate was changed but it was not updated to the app. Many of us were waiting in the wrong gate until 10 mins before departure."
Pros: "seats and entertainment was great"
Cons: "I had a small window for my transfer and Delta gate agents, knowing I was on the way to the gate, closed the gate early now I'm stuck in Detroit for the night at low end economy hotel."
Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."
Pros: "Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging."
Cons: "Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging."
Pros: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."
Pros: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Cons: "No complaints"
Cons: "It was scheduled so late at night."
Pros: "Everything but the consistent delay"
Cons: "2 hour delay and it being the last flight out of LAX."
Cons: "They cancelled my flight. I never flew home. I missed my little Sister's graduation. :o("
Pros: "Upgrade to ComfortPlus"
Cons: "Was late almost for an hoir."
Pros: "Everyone was very friendly and courteous the plane was very comfortable!"
Cons: "I know things happen but it didn’t make a pleasant travel experience sitting on the plane for almost 2 hours and the fear of missing my connection to NO"
Pros: "The staff was efficient and kind"
Cons: "The plane was late for weather reasons and they overbooked the flight they had to offer $400 for next flight wasn’t until the next morning.. no entertainment system on plane"
Pros: "I like Delta's free messaging wifi although it is very S-L-O-W. I also enjoyed the free entertainment. They have a great variety to choose from."
Pros: "Great customer service"
Pros: "Punctual departures. Adequate overheard space."
Cons: "Food was mediocre for a 5-6 hour flight. I expected a little bit more."
Pros: "really great service, arrived early, as good as it gets."
Pros: "The flight left anfd arrived on time"
Cons: "We were in "prefered". still the seats were very tight with little leg room. I am a 150 lb guy and cannot imaginer the discomfort of a large person."
Pros: "On time departure and arrival. The Airbus plane has enough legroom for tall persons."
Pros: "Entertainment options"
Cons: "Tight space"
Pros: "Crew worked incredible well with all the passengers that lost connection flights."
Cons: "Same thing, flight was delayed about three hours."
Pros: "Same as above."
Pros: "very short flight, flight was comfortable"
Cons: "Plane was small so carry on space was at a premium, but everything fit"
Cons: "Flight attendant late arriving to his job causing a 30 minute delay in boarding. Desk staff at airport seemed more interested in their own conversations than helping passengers . Fight attendants seemed uninterested in their jobs and lacked warmth. 45 minutes late arriving in Kansas City no announcements from captain"
Pros: "The flight attendants were incredible the flight was great the movies for good great for our flight"
Pros: "The first class section wasn't claustrophobic, as some Delta first class sections are. The seats were relatively new, and had good size screens for watching a movie on the long flight."
Cons: "The plane had not been cleaned well in between flights, so there was a sticky substance on the armrest."
Pros: "On time departure; staff friendly; no security delays other than TSA now requires taking tablets out of luggage. Almonds instead of peanuts is a welcome change."
Cons: "Leg room on the regional jets. If the airlines narrow the space between seats any more, I will not fit into the seats. I am not overweight, just tall (6’4”). Luckily, the person in the seat in front of me did not recline their seat."
Pros: "Being able to watch a movie on the plane"
Pros: "The plan had Wi-Fi and free movies. Plugs for the phones"
Cons: "This flight was on a Transavia codeshare with Delta and a real downer after coming from a Delta One business class segment. An uncontrolled mass boarding, crammed in seating, no amenities and charges for a drink of water made this a pretty crappy flight. The crew was nice though."
Pros: "Crew was stellar, very accommodating."
Cons: "Food was WAAAAY to salty. Needs some more flavor than just salt sad to say. Would be nice to be offered an entire can of soda not just a cup full of ice and a tiny amount of liquid. Charging for exit row swats? Cmon.... I'm 6 foot 5, why should a 5 foot 115lb woman get all the extra leg room but I canot?"
Pros: "Free food for all on this flight! Turkey sandwich was actually quite good! Great legroom, flight attendants, and pilot. Free great movie for all."
Cons: "Probably the roughest, bumpiest landing over ever experienced. The brakes were grinding very loudly during taxi (I overheard several other passengers comment on this). The plane was very cramped and the air smelled. Thank God it was such a short flight."
Pros: "Seats were fairly comfortable, in flight entertainment was good, service was nice."
Cons: "Got to LA very fast but unfortunately had to wait 45 minutes to get our plane docked to the gate correctly. Don't think it was a fault on Delta or the flight crew but it was definitely annoying after a very long day of traveling."
Cons: "The flight aborted landing in Sun Valley. The reason is because the airplane you send there can only land in a 10 Kt tail wind. This is unacceptable, number one, but if you insist on using this aircraft you should at least have a shuttle available for us from the diverting airport in Twin Falls or perhaps just quit serving Haley and just serve an airport that you can land in with great regularity again this is unacceptable and will certainly mean that I think twice about using Delta in the future."
Cons: "Our backs and bottoms were in constant pain on the three hour flight. This was in the premium coach seats. Coach seats must have been unbearable. As usual, major airlines are making the general experience as miserable as possible in order to sell premium seats and services that used to be standard."
Pros: "The crew were very nice and the seats were comfy."
Cons: "I would have liked a snack instead of just a beverage alone."
Pros: "Crew was nice, boarding went smoothly."
Cons: "As always, seats are very tight and not super comfortable... but that’s true for all airlines these days, unfortunately."
Pros: "The crew was great. Not some of the gate agents."
Cons: "Re-routing us better not to miss the flight."
Cons: "Long haul airlines across Atlantic charging people for drinks and food on flights !! Best call yourself as cheap budget airlines and stop the pretence . Would be useful if this information was shared at booking plus “drip cost feeding” policy is appalling! Frequent traveller and have never seen such an appalling behaviour on long haul airlines"
Cons: "I was disappointed to use 40,000 points for each of three one-way award tickets, for a total of 120,000 points, only to have two of the chosen seats changed without any notification before hand. One aisle seat was switched to a window seat."
Pros: "Absolutely nothing."
Pros: "Seats barely reclined"
Cons: "More food they ran out."
Pros: "The crew was so friendly and accommodating."
Cons: "On my San Francisco to Panama City flight my vegetarian meal was not there. It wasn't a big deal in the end because I slept through most of the flight. I do find it odd though that on all of the other legs of my trip I had my vegetarian meals."
Cons: "The airline should have reviewed who was delayed on their connection and wait at least 5-10 minutes to accommodate me for a delayed connection. We ended up at the gate for the final leg of my flight and the door closed 30 seconds prior. Very poor internal communications and lack of customer care."
Pros: "Boarding fast"
Cons: "Bus took forever"
Cons: "No screens in the seats. Food options are the usual limited fair"
Pros: "Aircraft temperature was nice, which is controlled by the pilots"
Cons: "United boarding system was down United flight attendants on my flight said they would not help us in emergency over an announcement Outdated seat entertainment with directv THAT YOU HAVE TO PAY FOR Seats always feel too small but I’ll just include it here"
Pros: "Drastically better"
Cons: "My flight was delayed 5hrs and added multiple connecting flights that I didn’t need. I had a 6am flight and didn’t get to my destination until 11pm."
Pros: "I haven't traveled internationally in 6 years and this was my first time with my 'newly' discovered gluten allergy. As a result, it didn't even occur to me to request a special meal prior to my flight. I explained my situation to one of the flight attendant's who kindly accommodated me to the best of his ability, which was greatly appreciated on a 10 hour flight!"
Cons: "Small plane"
Pros: "Flight attendants on this flight in particular Kristi and Leah."
Pros: "Legroom - they held flgt"
Cons: "terminals too far apart for reasonable transfer"
Pros: "The only positive to this flight was that after sitting on hold with United's customer service, it took less than 10 minutes for them to grant me a refund."
Cons: "I ended up backing out of this flight and booking out of a different airport and with a different airline bc apparently this flight with United has been seriously delayed (4+ hours) multiple times before. We were told that the flight was cancelled for the 2 days prior."
Cons: "The second leg of the flight-Denver to Little Rock was a very hot flight. The air conditioning never seemed to cool the plane down!"
Pros: "Only good thing was the crew. They were good natured even though a roundtrio flight if six hours took 25 because of delay after delay"
Cons: "Too many delays"
Pros: "Crew was mostly friendly"
Cons: "Leg room has vanished"
Cons: "12 hours delayed because they didn't start the safety check until just before departure despite the fact that the plane had been on the ground for 2 hours. We missed curfew and had to fly out the next day. The seats were TINY and uncomfortable. Despite an almost empty flight, we weren't allowed to move to more spacious seats."
Pros: "The entertainment options were great for this flight"
Cons: "The check-in staff were rude and didn't seem to care about clients. Two different people were rude to me when i checked my baggage upon leaving and returning. I'm not impressed with United."
Pros: "Crew was very kind, helpful, and informative."
Cons: "Outlet doesn't have USB slot for charging. No TV screens for the seats on the flight."
Cons: "Can't think of i enjoy it"
Pros: "I didn't like anything"
Cons: "The fact that they over sell their flights but when you order them they say there are 3 seats left. So you show up to the airport and your flight lands with way more then enough time to get to work that day and younprint your ticket to find out you have no seat. That's because they sold more seats than they have incase someone didn't show up. But everyone did show up. So of course they find you another flight in LA which is a good 3+ hours away so you can spend another 3 hours to get to your gate to wait 2 more hours to go to take of so you can reach your destination making you late for work and making you call out. Just because they wanted to make sure every single seat was filled."
Pros: "The flight crew and gate personnel were courteous and professional., as were theTSA workers."
Cons: "Seating was crowded and uncomfortable. My seat wouldn't recline."
Pros: "Eventually got home safe and sound."
Cons: "Delayed after boarding because of a technical issue and then after waiting over an hour we had to deplane and board another plane in a different terminal. That was a bummer"
Pros: "I was pleased with the nonstop option from Chattanooga to Chicago."
Cons: "I have a bag that I have travelled with as a very on for years and I know that it fits in the overhead compartments of this size plane, but on both outbound and inbound I was made to gate check. Upon boarding there was plenty of room in the bins. The waiting at the end of each flight made the gateway crowded and replanting inefficient. Either have all bags checked upon check in with stricter guidelines or put overhead items into a lottery system."
Cons: "It landed"
Cons: "No room for bags"
Pros: "I loved the Direct TV access and my flight attendant was lovely."
Cons: "I don't like flying, but this was almost without any anxiety"
Pros: "aisle seat"
Cons: "12 hour delay due to mechanical issues poor communication no leg room very narrow aisle for beverage cart and passengers attempting to get to restrooms"
Cons: "The flight got delayed and we were told it was "basically cancelled" so we got on a different flight out for the morning but were told we couldn't get a hotel voucher because we volunteered to get off the flight. Very disappointed, will never fly united again. The flight ended up getting cancelled 5 minutes after we "volunteered" to get a different flight too. Luckily we were able to get onto a different airline who helped us out. United dropped the ball big time."
Pros: "Everything was perfect - the pretzel packs looked like they were from 2007 and stale but I don't care about that. The pilots landing there and back were like we landed on clouds - not a single bump or jolt. The flights left on time and arrived early. The staff at gate and plane were so helpful and happy and knew how to do their jobs and not opposed to doing it with a smile. I have flown over the world and these two flights on united were the best."
Cons: "The important things were perfect - the pretzels were stale but who really cares about pretzels! The pilot is the most important and they were great!"
Pros: "Air traffic control stopped all flights to Chicago, so my itinerary got changed and ended up taking American Airlines."
Cons: "Because it didn't go anywhere."
Pros: "The in flight crew was great!"
Cons: "My father is 89 and our whole family went to see him off. My husband, 3 children and myself. When I went to the ticket gate to check him in, the ladies did not issue a family pass to us. They said only 1 member of our family can go with him to wheel him to the gate. So my husband went since my father had 2 carry on luggage plus he wheeled my father. So the ladies were not very understanding. At that age I do hope he makes it back in 6 months for us all to see him again! We've been issued passes before and their only excuse was it was busy which it was not at all, no lines anywhere."
Pros: "That I survived."
Cons: "30 min delay because of a.c. and still was not fixed"
Pros: "The flight made it there."
Cons: "the bike fee was deliberately miss leading and was $150!!! Then the desk crew degraded and generally treated everyone terribly, the in flight crew steamed ever worked and exhausted. Worst flight I've ever been on."
Pros: "The flight was smooth with a perfect landing, so I was happy with the pilot."
Cons: "The United Airline Flight Attendants who were French were rude. The pilot announced that several of them were retiring after working for 50 years. I think they stayed in their jobs too long because they were very abrupt when I asked for a USA custom form instead of a French form."
Pros: "Better leg room than I recalled last time I flew this airline! No claustrophobia! Much better than our overseas leg. Airline attendants were sweeter than sugar which was a nice change after Air NZ. Purchased meal (sandwich)was reasonably priced and satisfying"
Cons: "The entertainment system was nice but would like to have seen more choices (and episodes for sitcoms). It was a 5 hour flight and the wifi wasn't very strong compared to similar flights, so we were very reliant on the entertainment system."
Pros: "Crew did the best they could, stayed friendly and helpful. Free DirecTV nice gesture."
Cons: "2 +hr delay boarding because of "oxygen tank service on 4 units", additional delay on Tarmac to "rebalance cargo load- luggage loaded incorrectly". Took off 5 hours late. Captain said galley was not fully loaded - row 32, no food for purchase left except 2 bags gummies bears, 1 kid box and 1 bag popcorn. And thanks for shrinking the seat space again...glad I'm only 5'6". Still ridiculous."
Pros: "It was a quiet and smooth ride."
Pros: "The agent handling boarding was very helpful and friendly. The pilot did a great job getting us to SFO safely and smoothly."
Cons: "I was disapponted there was no back-of-the-seat screen for in-flight entertainment."
Pros: "Smooth flight and landing.. Due to a disability the pre parsing is nice.. Crew was very acini dating and friendly.."
Pros: "The flight attendant was excellent. Much better than most of your other ones."
Pros: "Enjoyed the overall experience of the flight to SFO."
Cons: "The flight was delayed by 42 mins & this was an inconvenience."
Airlines flying from Chattanooga to Africa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chattanooga to Africa
Masks required on board, masks provided on flights from Chattanooga to Africa
Social distancing seating
Middle seats unavailable to book on flights from Chattanooga to Africa
Testing for antibodies, testing for symptoms for flights from Chattanooga to Africa
Waiving of change fees. Search flexible flights from Chattanooga to Africa