The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing
Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.
I would never have been able to make the transfer in time without asking for a wheelchair
Good food, real silverware, polite staff, smooth landing, charging plugs, good entertainment options.
Loved that I had an exit row seat, and there was no one else in the row! And again, I don' use on-line entertainment at all (I read or sleep) but I very much appreciate that I didn't hear anyone else's entertainment!
Flight was on time. Seats (economy) were very comfortable and food was excellent. The bad thing was that after landing it took an hour to reach arrivals. We had to wait 15mins to get off the plane and then had to board a bus which moved very slowly and took almost 30 minutes.
The entire crew was amazing. They went out of their way to make us enjoy a great travel experience.
Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?
Some Crew were distinguishably fake in their interactions with passengers.
We was missed the flight They doesn’t lest us fly next flight without payment They charge me 606 hundred dollars What is very unacceptable,our first fight ticket was almost 2000 dollars, again paid 700 it’s hurt … airlines need to do something please
I felt that when I was rerouted it should have been to business class.
The flight was smooth Thank God but the delays and changing gates for 3-4 times made me so tired of walking back and forth with heavy bags I thought I was going to pass out with heavy headaches but Thank God finally found the final gate and home safe. These delays happen anytime for important reasons so just be patient when you come across these situations.
Worse fight I ever take since I start flying , still have even made home , and crew abandon us half way home . No water no food and no even anyone to answer our questions
All the crew members were too slow and rude. Most of the times the registers were empty, while hundreds of customers were waiting in line, and it was impossible to get a supervisor. Despite being in line on time, I missed my freight, plus a some customers who were ahead and behind me.
Seats very small and unable to pre purchase internet or seat upgrades
I recently travelled with Qatar Airways from Doha to Dulles in the QSuite, and the experience was nothing short of exceptional. The QSuite truly feels like a First-Class experience, with its luxurious design, privacy, and comfort. The cabin crew, especially the lady in charge of the cabin, was remarkable—professional, attentive, and genuinely kind. The food was excellent, and the comfort of the seat was absolutely first-class, making the journey smooth and enjoyable. While the in-flight experience was outstanding, I have a few points of feedback. Firstly, the content available in the in-flight entertainment system could be expanded and upgraded to include a more diverse and updated collection. This would elevate the entertainment experience to match the premium standards of the QSuite. Secondly, regarding the Wi-Fi service: while QSuite passengers receive one hour of complimentary Wi-Fi, any additional usage requires a fee of USD 10. Considering the premium pricing of QSuite, it would be more fitting to include unlimited Wi-Fi as part of the experience, further enhancing the luxury offered to passengers. Lastly, I must highlight an issue with luggage handling. Unfortunately, my luggage did not make it through the transit, which was disappointing. While the ground crew assured me that it would be delivered to my home on the same day as it was arriving on the next flight, this promise was not fulfilled, and the delay added unnecessary inconvenience to an otherwise excellent experience. Overall, the QSuite experience was exceptional, but addressing these areas would further solidify Qatar Airways’ position as a leader in luxury air travel.
Seating is terrible, having seats so crammed is unacceptable for a 15-hour journey. I cannot stress enough how uncomfortable it is to sit in such an aircraft. Leg space is roomier in a domestic aircraft. I have not experienced this kind of crammy seating in domestic flights either in the US or other international airlines overseas.
Do not overbook flights and kick out confirmed ticketed passengers :-(
Wasn’t allowed to continue with the purchased tickets because I hadn’t been able to go on the first scheduled leg.
Do I need to repeat my complaints about my lost carry on bag?
Best flight attendants ever! Very customer and service oriented, courteous, professional and helpful.
Flights were delayed but very last minute, also seats felt very squished on the second flight. Crew was very friendly and airplane was clean.
I darted through the Frankfurt airport to make my connecting flight. I asked if it was a possibility to upgrade and the agent did. This was the kindest gesture and it made up for the previous delayed flight and distress/anxiety of anticipating that Zi was going to miss my Frankfurt-Chicago connection. I cannot express my gratitude for the upgrade.. I am 5feet 10 inches do the leg space was amazing.
Good legroom. Attentive crew. Wine quality poor, you can do better
Very good experience. All of the details made this experience very positive.
It was freezing. I asked crew member for a blanket and was told it might be in front of plane but I never got one. I turned off all the vents but still froze.
Great experience. Flight was on time and reached destination on time
I meant this flight was not good, the one from Tirana to Frankfurt was better!
Easy checkin. Things went off without a hitch. The the movie selection for the flight wasn’t great, though.
food, movie entertainment upgraded current, interconnecting flights being on time, we have a 24-hour overlay
They removed our booking without telling us. Cost us thousands to book last minute
The decided to just remove our booking without telling us. It ended up costing us thousands
We never made it onto this flight due to BA's lackluster organisation.
The international flight from PHL to Lisbon was one of the worst I’ve experienced, ever. What was really disappointing was the entire experience of comfort and service in the coach cabin after takeoff. The food was inedible and the wine served with dinner was such low quality - it tasted of petrol. I couldn’t eat more than a bite or two of the chicken entree, being worried it would make me ill. The service took so long to reach the entire coach cabin, I ended up having the lights turned off on me as though I had to rush though dinner (though as I mentioned, it wasn’t as if I ate much - only the salad). Most of the attendants seemed generally annoyed and were not friendly or polite. While there was some turbulence, it wasn’t too uncomfortable and I know that is just a chance. The temperature of the cabin was so warm, even a friend a row or two up and on the other side of the plane felt like this. To top it all off, the seat was so uncomfortable and flattened/overused, I had back pains for DAYS afterward.
The air hostess were good, cheerful, but I didn't like the boarding. My son and I initially bought our flight tickets, making sure it included 1 luggage and a carry on. Tickets were purchased for British airlines, but we were merged with American Airlines. At checking in our languages, we were told, we don't have luggage prepaid so we had to pay extra $125 each and almost £60 on our way back. I think that's unfair.
Economy seats are so small and compacted so close together that comfort is negatively affected, especially on long flights. However that is due to aircraft design, not anything the airline can do about it.
3/4 bags delayed and 1/4 damaged at the other end. Flight was freezing
The crew were good. The flight was on time. The entertainment choice was ok. But the food was bad, tasted and texture were awful.
After boarding we were waiting in the plane for more than one hour to take off without AC with very high temperature inside
The flight was an hour late leaving Heathrow. The food was mediocre. When we got to Austin, my husband’s luggage was missing. He filled out information at baggage claim. We are waiting to hear something. His name is Henry Jacob Braunig.
