Daily cleaning, installation of cabin HEPA filters
|October||Best time to beat the crowds with an average 2% drop in price.|
|January||Most popular time to fly with an average 4% increase in price.|
Average price of a round-trip
|$1,152||(avg. price over the last 2 weeks)|
Good deal for a round-trip
The cheapest ticket to Texas from Chennai found in the last 72 hours was $583 one-way, and $624 return. The most popular route is from Chennai to Dallas/Fort Worth and the cheapest return airline ticket found on this route in the last 72 hours was $590.
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Scores according to KAYAK customer reviews
Pros: "The seats were extremely comfortable! I"
Pros: "The delta checkin desk were exceptional."
Cons: "Great crew!"
Pros: "Free entertainment"
Pros: "Good seats"
Cons: "Flight was delayed and my luggage didn’t make the plane."
Cons: "You shouldn't schedule a flight for a plane that is due to have scheduled maintenance. It's not like this should come as a surprise to you. Also, there was at least one over-served passenger on board who became loud and obnoxious, shouting obscenities."
Pros: "The crew was great and the seat was good"
Cons: "Our flight was 3 hours delayed"
Pros: "the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting."
Cons: "once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane."
Pros: "Great Service and flight was without problems or delays. Arrived on time ."
Pros: "The plane and entertainment system was good. The cabin crew was a little slow. But all in all it was a good flight."
Cons: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."
Cons: "No ear buds were offered, i had to ask and then FA forgot!!?? Snack basket was just awful choices. Captain was great I really appreciated the constant updates as our flight was 1. Hour delay on depart and also delay landing at jfk, very smooth trip"
Pros: "Early arrival. On time departure. Good selection of movies"
Pros: "Smooth and comfortable flight."
Pros: "The movies"
Pros: "Cabin crew super helpful & friendly. The food was great - all snacks & meals were well prepared and had great flavor, I’m not saying it’s a 5 star restaurant, but I was wasn’t expecting the quality we received. Great job! Impressed by Delta service."
Cons: "Traveling is always a challenge - abundance of patience required! We traveled from Dallas, Atlanta, Amsterdam, to Rome & back. Every country had a little different process for boarding and getting around - most had friendly staff, on point, helping clueless, stressed, & frustrated travelers. I was really disappointed in Atlanta, not a very welcoming or helpful spirit for visitors to US - not all (80% were awesome), mainly those trying to greet and direct through customs. Most hate the arrogant America anyway, don’t make it worse - put your best people on the front lines to help with international relations & show why the US is the best. Put those that don’t want to be here loading bags out back! Sorry for the lecture, but this is any business!"
Cons: "Turbulence but no one can help that"
Cons: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"
Cons: "Not much- pretty great flight"
Pros: "delayed flight by Skywest or West jet - Delta subsidiary / affiliate. it’s the 2nd flight in a row that’s delayed. but much better than American Airlines."
Cons: "Flight delays. At least flight was not cancelled. Boarding staff & flight crew were awesome and entertainment was superb."
Pros: "On time"
Cons: "No food, comfort, space, entertainment"
Cons: "Delay was over an hour"
Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."
Pros: "Entertainment system, snacks and friendly crew members"
Cons: "Serious delays on flight. It was very tiring and became an all day affair."
Pros: "Seats were spacious"
Cons: "No entertainment, snacks were bad and plane was old."
Pros: "20 minutes ahead of schedule"
Cons: "They said it was late because of a tire issue that was fixed in Salt Lake causing a late departure on a round trip SLC-Burbank. It arrived back to Salt Lake late causing the Dallas flight to leave late. I got a message at 6:24 pm regarding the late departure for the 8:15 pm flight to Dallas. They knew this info hours before. It should have been communicated sooner"
Pros: "Everything was great"
Pros: "I liked the legroom and the seat"
Cons: "No entertainment screen, no real food, I don’t care how long the trip is, I got first class, I expect first class service."
Cons: "Customer service"
Pros: "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."
Pros: "On time with no drama"
Pros: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."
Cons: "The person sitting next to me what is not able to fit in their seat, therefore, he filled his seat and half of my seat. I don't think it's fair that I paid for a full seat and only was able to use half of my seat. I was incredibly uncomfortable the entire flight. I was pressed up against the window and against the stranger passenger that I did not know. By the end of the flight, my shirt and my pants are soaked with sweat, it was not my sweat."
Pros: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Cons: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."
Pros: "-forgot to charge me for wine"
Cons: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Pros: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Cons: "No complaints!"
Pros: "on time meet all my expectations"
Cons: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging"
Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"
Pros: "Very courteous staff. Legeoom not too bad."
Pros: "Service in the flight !!"
Pros: "Delta provided a superior experience!"
Pros: "Easy loading and unloading the plane. Friendly staff"
Pros: "Nothing at all"
Pros: "On time, boarding very fast and crew very friendly"
Cons: "My son's seat was filthy with red stains of some liquid on the tray and window"
Cons: "i checked my bag and did not have any carry-on. Generally, i feel i should be offered boarding before all the masses who try to carry on bags that are too large and need to be gate-checked....they clog up the ramp and aisles once on the plane (this is a general complaint that is not directed at Delta specifically...applies to all airlines)"
Cons: "All ok"
Pros: "The ground staff from the help desk was helpful enough"
Cons: "I could have been rebooked a flight without having to pay for it. Who wants to lost his or her passport? It was very inconvenient and stressful for me, at least free rebooking would have ease my situation."
Cons: "Good food. And not crowded passenger in the bus going to the plane"
Cons: "Was a good experience"
Pros: "Airplane very comfortable"
Pros: "New & clean aircraft"
Pros: "Business class was really enjoyable with a flat bed. Food was delicious and served with a smile. Crew was helpful and easy to talk to."
Cons: "Entertainment and selection of movies could be improved. The Hollywood movies did not work, others did."
Pros: "Wheel service was excellent"
Pros: "Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this"
Pros: "The best airlines ever."
Cons: "The ticket price is costly ."
Pros: "Pleasant crew."
Cons: "Need better food"
Pros: "The airplane was clean an good and the crew was nice"
Cons: "The food could be better."
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Pros: "Food about average."
Cons: "First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late."
Pros: "The plane was super new and the flight was smooth and really great. The food was yummie."
Cons: "My luggage did not arrive at the airport in Istnabul and I hope I will get it back."
Pros: "Food was pretty good"
Cons: "The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me"
Cons: "Have to wait along time to get the tickets of the connection"
Cons: "flt from Bah operated by Gulfair, so checked in with them. They were able to checkin bags to Manchester but not able to issue boarding card. length of flight when alternative is a direct flight from bah to lhr. Sinbad ffp website not easy. for a new aircraft the ife selection was very poor."
Cons: "Was not a fan of the breakfast offered."
Pros: "Excellent experience overall."
Pros: "Boarding was on time and the crew are very nice"
Cons: "There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour"
Cons: "Too much money taken by the airline even though I had bought insurance"
Pros: "I liked the info I was getting from the airline, through sms. And everything was on time."
Cons: "The in-flight entertainment was there but no headphones, which makes it useless. The flight was short but still."
Cons: "No communication with passengers about flight delay and subsequent change. We were told the plane would wait for us, but found out they had left with half the flight being left stranded. Awesome."
Pros: "The Staff were very courteous and worked efficiently during serving food and prompt when called for assistance."
Cons: "On my way from London to Bahrain the flight was having two toilets in non working condition through out the flight. So only two were operational. Whatever the issue was never fixed till we reached Bahrain."
Pros: "لم يعجبني شي"
Cons: "اخر مره اسافر علي هذه الشركه"
Pros: "Noisy and crowded"
Pros: "People, culture and peace"
Cons: "Traffic and crowd"
Pros: "Everyone was professional and helpful"
Cons: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Pros: "In general, good and clean."
Cons: "The Food Choices"
Pros: "More movies And good food Pls have working charges of iPhone on Bahrain airport"
Pros: "Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight)."
Cons: "I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in."
Pros: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
Pros: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
Cons: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"
Pros: "The food is horrible."
Pros: "Service was good !! Nice aircraft and nice staff."
Cons: "We did not like the via flights, its really too much hectic."
Pros: "The in flight entertainment console was standard with decent movies. The hotel and food voucher for flight delay was nice but was only received AFTER fighting with customer service for over 3 hours on the phone using international calling. Terrible terrible."
Cons: "Firsr leg of flight was delayed (mnl to bah) then luggage was lost when we arrived in Paris. Food on the plane was mediocre. Service was poor. I kept having to request water because only a small glass of water was made available at meal service, and typically most airlines on international.flights offer water consistently throughout the flight. Flight attendants all but disappeared in between services. Coffee was also terrible borderline undrinkable. When luggage was lost no offer was provided for a solution - voucher, per diem, etc. We were coming from a warm climate and had to exist for two days layering warm weather clothes. Luckily we had our coats in our carryon. But both travelers became sick during our trip."
Pros: "Crew and boarding crew and plane crew were great."
Cons: "Flight was delayed for an hourl plus. Spent more time in airport than in air."
Pros: "I really liked the crew treatment, they were polite and we well served by them ."
Cons: "The long queue infront Gulf air check in desk in the airport! People who came early that had to wait for a long time to have their boarding pass! I think increasing the number of employers in that area will be a great idea ."
Pros: "EVERYTHING WAS GOOD AND COMFORTABLE ON THE FLIGHT."
Cons: "THE CONNECTION TIME WAS SHORT BETWEEN FLIGHTS AND WE HAD TO RUN FROM GATE 11 TO 32 TO CATCH THE FLIGHT THERE DIDN'T HAVE THE SMALL CARS WHICH MOVE THE PASSENGERS . AND IT WAS VERY LONG WAY FROM GATE 11 TO 32"
Pros: "The security check was horribly handled. There was a chance for missing the flight."
Pros: "Short flight. Nice crew."
Cons: "Small economy vlass"
Pros: "Very smooth flight and excellent service"
Pros: "The crew is extremely attentive without being intrusive. They provided anything we requested. Food was excellent. The hot towels, mint lemonade, and dates before takeoff were great touches. The business class seats are the same ones I've seen in 1st Class on other carriers. Holding a business ticket earns you access to the Falcon Gold lounge in Bahrain where we also received excellent service and ate great food. They are clearly trying to earn recognition as a top airline."
Cons: "Food can be improved."
Pros: "flight crew was good . seats were good"
Cons: "boarding was poor. ground staff were inefficient. in business class there were only 8 people but still the food was short"
Pros: "Polite and friendly service"
Cons: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
Pros: "The bread was fresh and food better than other times"
Cons: "Crew is always aggressive and unfriendly"
Pros: "Crew memebers"
Cons: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Pros: "Great newer plane, great service!"
Pros: "Great crews, excellent customer service"
Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Cons: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."
Pros: "On time, no hassle."
Pros: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
Cons: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Cons: "Lost my luggage."
Pros: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Cons: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Cons: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"
Pros: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Pros: "It was a nice plane and boarding was well organized."
Cons: "I was assigned a middle seat, if not for that I would have given a higher rating."
Pros: "Very quiet"
Cons: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Cons: "My luggage was lost in Paris. Now I need to wait still."
Cons: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Pros: "The food was okay and the staff were friendly."
Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."
Pros: "Great food (Economy class). Good Service"
Cons: "Not enough bathrooms on Economy class area due to aircraft design."
Pros: "Food was Fantastic, Air France the Best on Air."
Pros: "Plane was comfortable and new."
Cons: "Nothing really."
Cons: "Please see comments above about this flight."
Cons: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Pros: "The quality of service from the staff and their courtesy. A great asset of the airline."
Cons: "My luggage was left behind - this despite my being lifetme platinum."
Pros: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Cons: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."
Pros: "Comfort, food and service are better than average."
Cons: "When stewardess opened overhead locker, something fell on my head."
Pros: "The crew, the service, the food and beverages"
Cons: "The 3 hours delay"
Pros: "Staff was nice"
Cons: "MD planes are old and not very comfortable."
Pros: "Todo muy bien Volvería a viajar con ellos."
Pros: "Nice crew, free snacks"
Cons: "For taller people flying economy sucks . The seats are always to small"
Pros: "On time after latish start"
Cons: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Pros: "The crew was very nice and helpful."
Cons: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Cons: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"
Pros: "Friendly crew and exit row had nice legroom."
Cons: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
Pros: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Cons: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."
Pros: "It was clean The crew was very kind Food was very good Flight was on time"
Cons: "Seats were exceedingly close Screens for entertainment were small and game controls were difficult to use"
Pros: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Cons: "delayed flight, hot overall plane, personal TV malfunctioned a lot"
Pros: "A short flight but attendants served us a snack and water with a smile."
Cons: "No business class"
Pros: "Loved the movie selection and the food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Pros: "I like service of AF"
Pros: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Cons: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."
Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."
Cons: "Left a little late for no apparent reason."
Pros: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Cons: "Vegetarian food choices always leave much to be desired."
Cons: "The food could have been a a bit better."
Pros: "What can I say about this awesome flight with great crew and a free upgrade? Fan-dabby-dozy-tastic!"
Pros: "Comfortable economy seats. Excellent experienced staff."
Cons: "Food was so so. Entertainment system is old and a bit slow."
Pros: "Fast onboarding, quick flight, travel agent went above and beyond fixing my ticket"
Cons: "My ticket had to be reissued and I was the last one to board the plane."
Cons: "Being late and I missed my next flight. I talked with the customer service to book me on next flight from Dallas to London. They did that and told me that they moved my luaggage to the new booking but didn’t happen and I was going around in London looking for my luggage."
Cons: "One of the worst experience I’ve had, if not the worst. Lack of communication between flight attendants at gate was the main reason for missing our flight, after 2 delays from the previous flight. When we got to the gate they closed it at that moment, earlier than it should have. A Mr. Fenney, person in charge at the gate, didn’t help much. Just went through the motion and as slow as possible trying to help us. It seemed he just wanted to pretend he was helping us. Worse was his attitude when telling is the gate has already closed, didn’t do anything to help us, nothing at all. We had to literally get information out of him. We then went to customer service were the same thing happened, a lack of care that we missed our flight due to things out of our control. Even to the point where the agent told us “be sure to be there on time this time”, like if it was our fault we missed it (we told her the details of our situation). Till this point they don’t seem to care. They left about 15 people, that i know of, hanging. If they had better comunication between gates and waited a miserably 5 more minutes (although they closed the gate earlier then they should have) everyone would have made it. Throughout the whole process we noticed that american airlines employees did not care that many on that first flight had connection flights. They were just going through the motion, slowly while all of us were a bit desperate knowing that the layover time was going to be very close."
Cons: "The flight to Heathrow was delayed by 2.30 hours while other flights to London was on time"
Pros: "Good hospitality"
Cons: "As to drinks like juices etc there is no suffecient supply"
Cons: "Leg room/space BA offers is calculated for short and small body frame passengers and it is on not acceptable. It feels like cattle Wagon. BA should show consideration for real passengers not some sort of statistical average. I am 6'4" and sitting in your plane's cabin inflicts hours of body pain. The space given is sufficient for children and teenagers. Also sitting in the hot cabin for extended amount of time is extremely uncomfortable. Why there is no cooling and proper air ventilation right from the beginning?"
Pros: "On time, friendly staff"
Cons: "No entertainment in board and the AC dripped on me."
Pros: "Ease of boarding, no fuss no muss. Premium economy worth the price"
Cons: "Kosher food was frozen - inedible. Chicken dry. Worst meal ever on a plane"
Pros: "The entertainment and the service"
Cons: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"
Pros: "Impressive airplane at first sight when boarding."
Cons: "Blankets were a little bit dirty. Screen was very small compared to other air crafts. Food was... British. So it was OK. Crew could have been better."
Pros: "Not much."
Cons: "The replacement plane was very old. The entertainment screen was actually smaller than my phone, with just 4 low definition movie selections that started at preset times. My phone had 45 HD movies that started whenever I wanted them to. Toilets were dirty and in poor condition."
Pros: "Hard to find anything positive."
Cons: "Each leg of the trip was delayed by so much that I missed each following connection. Got to Prague and found out my luggage had been lost. After filing a claim about 8:30 pm on the 19th, I had to take a taxi into town because my hotel car had been taken out of service for the night. Rotten trip to Prague."
Cons: "The flight from AMA to Dfw was cancelled . I was told in March , yet no one told us . We had to book that trip ourselves & pay for it out of pocket , even though it was supposed to be part of this flight . We called the airline trying to rebook that flight & was told they couldn't till the next day , yet we could go online & book it ourselves . Pretty poor way to run a business . If we hadn't gone online to check in the night before , we wouldn't have known about the cancellation till we showed up at the airport . Very disappointed with your service"
Pros: "Good food Seats were reasonably comfortable Boarding process went ok"
Cons: "Ticket sold as BA, but was shifted to AA (I'm assuming this was due to overbooking) Old aircraft - no power on seats, old TV displays, limited movie selection."
Pros: "When the flight was delayed and I missed my connection, the crew had a new ticket for me by the time we landed."
Pros: "The seats were too cramped leg wise is why the lower rating"
Pros: "Ticket price"
Cons: "I won't be using either British Airways or K yak again due to their Bait and Switch misrepresentation. They moved my reservation to Air fare. c.. I specifically chose a British Airways flight due to good previous experiences, and I paid more for the ticket. After completing the purchase I then find out that they are putting me on American Airlines rather that BA. This was unacceptable to me, due to AA poor reputation. They wanted $950 to cancel the flight. An expensive lesson. Shop elseware!"
Pros: "American Airline agent in Madrid was very helpful during check-in by finding us comfortable seats together."
Cons: "We could not do check-in on-line. Same as on the way from SFO to London and then Madrid. This is absolutely unacceptable. We plan neither use British Airways ourselves nor recommend it to any of our friends or family members in the foreseen future."
Pros: "The crew was nice and comforting."
Cons: "Very old equipment."
Pros: "Short jump to Dallas"
Cons: "Didn't even offer or apologize for no drink service. Prefer Southwest-excellent customer service. Airport check in was terrible. Was placed in 3 different lines before the computer checked us through. Worst I have EVER experienced."
Pros: "Arrived at my destination"
Cons: "Bought British Air tickets, got their partner airline American Air flight instead and didn't know of this switch until after purchase. Very rude! Crappy old plane, departed late, crappy food, mediocre service. I wanted British Air specifically as they are good in these areas."
Pros: "direct route to madrid"
Cons: "low quality entertaining system low quality meals"
Pros: "The staff are good, and that is probably the only good part. This trip is operated by American Arilines"
Cons: "The airplain is too old. It is time to upgrade. Each seat should has its own TV. There should be a charger too on this long flight."
Pros: "Very fine work of flight attendants in Coach, serving 41C area. Making real connections and obviously thinking of their clients."
Cons: "American Airlines check in services at CDG were inadequate to demand. If a deal is done for British Airways flight coverage, additional check in agents are required."
Pros: "Everything about the trip was marvelous. Friendly employees, good seating, terrific food,and lots of great movies. From booking to ticket retrieval to transportation to arrival all was done wonderfullyrics and with no problem. Thank you for a trip well done!"
Cons: "Not a thing..."
Cons: "if flight was on time weather would not have been a factor. They would not pay for hotel room. Flight was delayed due to AA issues."
Pros: "Travelling buisnes means a lot to me."
Pros: "Because the flight was about half full between Madrid and Dallas (a rather long flight!) and because my sweetheart and I were seated in the middle 5 seats alone, we were able to put the arm rests up and get some real sleep to acclimate to West Coast time (our final destination). I can never sleep very well sitting up. Also, the food and entertainment were pretty good. We were given two main meals and a few snacks in between, including chocolate ice cream, which I've never received on a plane before. All that in addition to the decent selection of recent movies available made for a relatively pleasant red eye flight."
Cons: "The entertainment system on the back of the seat was clearly outdated and the screens were not very reliable. While watching a movie, if the captain made an announcement, it was made in the headsets, too, as usual, but uncomfortably loud."
Pros: "Location in the aircraft"
Cons: "Our reserved seats were not available"
Pros: "Fast boarding"
Cons: "Not enough newer movies for a 10+ hour flight. I am not a movie-buff but only managed to find 3 movies I had not seen before. Monitor for video was hazy and hard to see the movies with the overhead lights on the whole flight. Flight attendants for my area (business class upstairs) did not seem to want to be there, did the bare minimum, felt like the attendants you usually get on any airlines US domestic flights. Yes, daytime flight, but did the lights have to be on the whole flight? Had 6-8 kids in 10-15 year range that were running around the whole flight, maybe if the lights had been at least dimmed they could have settled down so the other travelers who would have liked to sleep could... Food servings were smaller than usual, but since it was also unusually uninspired and tasteless I guess that was ok. Plane was dirty (visibly so on, f.ex. the sides of seats, traytable, and bathroom) and it was not just from the ongoing journey but from previous flights."
Pros: "nice flight, on time. No food expected."
Pros: "Crew was nice"
Cons: "Ir was an American Airlines plane, had really small and olf screens that didn't work."
Pros: "Quick boarding"
Pros: "The food was solid, legroom was spacious even in economy. Chairs lean back pretty far. The staff was courteous and came by several times with water and juice before the end of the flight (and we had scones with clotted cream... win)."
Pros: "On Time"
Pros: "The plane took off and landed on time Good with giving water with regularity."
Cons: "The Plane was so cold I needed to wear a sweater, scarf, down jacket and a blanket, compared to only having to wear a button up long sleeve shirt for the flight to germany. When i would get up to go to the bathroom I could see a large portion of the passengers wearing winter coats, hats, scarves, and hoods to keep warm. The temperature was never addressed during the flight. The flight crew with one exception could not have been in a worse mood. For example whenever they needed to tell people what the choices for drinks are they gave a big sigh and rolled their eyes. it seemed as if they had been working for 36 hours without a break and they had to smell trash the whole time. I am very unhappy with the way american airlines handled the british airways scheduled flight and i will make sure to not book with them again."
Pros: "We were like sardines caned for 8 hours. Horrible American Airlines airplane. Lesson learned for next time."
Cons: "asking one of the flight crew to give me a snack for my child was initially reused with the excuse that she didn't have any. Came back after few moments with an angry approach and the snacks showed up all the sudden when asking another flight attendant"
Pros: "Departed on time"
Pros: "The flight attendants were generous and helpful. I like that there was lots of water served, and lots of extra snacks and more water at the back of the plane for those who needed it."
Cons: "The light controlled by the switch at my chair illuminated the seat of my neighbor, due to a mis-alignment that the stewardess was unable to correct. The light switch of my neighbor also illuminated her seat, which meant that she had two lights to read by, even though she wanted to sleep, and I had no lights to read by, even though I had a lot of important work I was hoping to get done on the flight. The stewardess suggested that I switch from the aisle to the center seat (occupied by my neighbor's husband), but I did not want to switch seats like that because the seating was 5-across in the center and I didn't want to have to climb over two people unrelated to me every time I needed to use the bathroom. There was a sparse selection of movies, but it included a few I hadn't already seen, which helped the time pass - much better than my flight from ORD to CDG where the plane didn't even have personal entertainment systems and the common system only played TV shows."
Cons: "The flight was delayed due to equipment malfunction almost missed my connection in Dallas onward to Frankfurt"
Pros: "Accommodated me when I was just off the check in time. Provided me with special meals that I had ordered inflight. Flight crew was very courteous. Enjoyed the new movies."
Cons: "Couldn't charge my laptop on a long flight. The tray table was a bit forward and did not have the cup holding circle. Got a bit hungry and had to bring out my own sandwiches that I had luckily packed, saw others snacking too; an extra snack would be nice, although, they did serve an ice cream which did not seem to be enough on a long day flight. Was an AA flight instead of a BA flight as shown in the itinerary."
Pros: "In flight personel."
Cons: "Machine was defect in Dallas. Ground crew must know how long it takes to get new plane. But official delay kept increasing every half hour."
Pros: "The crew was very friendly and helpful"
Cons: "The food was awful and the entertainment system was old and working only intermittently."
Pros: "All overhead bins taken by people several rows behind our seats leaving no place to put small carry on bag but ulnder the seat. This left no leg room and was very uncomfortable."
Pros: "on time and efficient"
Cons: "breakfast food was not very good as poorly nutritious"
Pros: "Arrived safely."
Cons: "Noisy children."
Cons: "Such tiny seats."
Pros: "Flight was on time"
Cons: "Seat width, height, pitch and aisle width were absolute minimum. Very uncomfortable !!!"
Pros: "Everything was ok."
Cons: "very little service"
Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."
Pros: "Friendly attentive crew"
Cons: "The only entertainment was streaming movies via your own device. Not the end of the world but most people have come to expect having personal video monitors. Delta is adding them but AA is taking away."
Pros: "We landed safely; Beautiful infotainment screen that did NOT work"
Cons: "Extreme delays; Beautiful infotainment screen that did NOT work; Sitting on the runway/tarmac for hours"
Cons: "Person in front reclined the entire flight. I was squeezed in a a small box. Seats should not recline that much"
Pros: "The crew"
Cons: "The delay and the seat comfort for purchasing the main cabin seats was not as expected."
Pros: "Good free mobile entertainment"
Cons: "Plane was unbelievably hot the entire flight. Air vents did not cool the plane at all. We were all sweating the entire time."
Pros: "For me, a flight is “excellent” anymore if it’s on time and no one gets booted off the plane. Both flights were early!"
Cons: "Didn’t look he the free snacks."
Cons: "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."
Cons: "Too cold"
Pros: "When I went from London to Chicago, I felt one male crew member wasn’t very kind. He wasn’t tall but healthy and serving the other side away from the main door. I felt him greeting others with a smile but with no smile to me. I thought in my heart seems like he is discriminating, I could be wrong, but I always felt he wasn’t so humble while serving to me or may be other Indians too. But he was smiling extra to rest of the passengers,"
Cons: "I didn’t like his attitude. I would request you to request the crew members to be kind to everyone. Since Iam vegtarian ..I couldn’t eat the egg that was served an hour before landing in Chicago. He could have given me the chocolate inside. He just said in haste this has egg. I told him oh I don’t eat egg, thank you. still he could have been considerate and offered me the chocolate “Toubolron” but he just went away. Later on I saw everyone eating the chocolate."
Pros: "The crew was excellent and most of the counter staff was good except for the one in Dallas. Actually flew on JAL partner AA"
Cons: "Delay out of Wichita and another delay out of Dallas, got into Tokyo 3 hours late. Paid $167 for upgrade to economy plus but seat assignment was in economy"
Pros: "I planned a very affordable & organized trip, using KAYAK! Very satisfied so far!"
Cons: "Plane never arrived. Forced to rebook a day later"
Pros: "The movie and TV selection was excellent"
Cons: "Interrupting my movie several times. Stop that. I understand when it’s a seat belt message, or landing. Don’t make me listen to the pilot drone on about the weather. It’s 2018. I can check that on my own"
Cons: "Delayed for three hours due to weather"
Pros: "Leg room in coach"
Cons: "No movie selection"
Pros: "Things went as they should have got a 2 hour flight."
Cons: "The inside of the plane around the air vents definitely could use some cleaning."
Pros: "I upgraded to a premium seat I was assigned a seat in the middle very uncomfortable when there were empty seats three rows ahead should not have been a problem"
Pros: "Ease of check in"
Cons: "DIdnt understand why a seat as not assigned. A few people had the same issue and the gate agent suggested we may not get seats. Very stressful given he need to make an international connection. Gate service was not available early enough."
Pros: "The dinner was good"
Cons: "All the flight attendants were hanging out in the back. Socializing like we were invisible. They seemed to prioritize one another over the passengers. It felt a little odd."
Pros: "Crew made a special effort to find me a nondairy meal (which I had neglected to request)."
Cons: "Web page dysfunction meant we couldn't sign up for wifi. The page asked me to set security questions but the pulldown for the questions had no options to select from. I tried on multiple devices/browsers."
Pros: "Not exceptional"
Cons: "Not much room for moving around but really fast"
Pros: "Everything was fine"
Cons: "The trip was good"
Pros: "The flights were on time and the staff was very friendly."
Cons: "significant delay in boarding; return to terminal to remove a drunk. Result was missed connection at DFW to London, resulting in missed connection to Munich; resulting in loss of my checked luggage"
Pros: "The flight arrived early which was nice. But that's the only good thing about this flight."
Cons: "From checking my bag to leaving the plane in Dallas, I felt like AA employees thought passengers were just in the way. It was almost as if the flight attendants were traveling to Dallas and they happened to have to take care of passengers along the way. There were very few smiles, hellos, or how can I help you. It was almost always and grunt and what do you want? The personal device entertainment was very buggy. the movie I tried to watch kept skipping, like on old scratched CD."
Pros: "American airline flight to Paris was great"
Pros: "Snacks and entertainment"
Pros: "The planes were comfortable."
Cons: "I didn't get a boarding pass for my third flight."
Cons: "Boarding took forever and I'm a Premium passenger."
Pros: "It was excellent!"
Pros: "Ticket agents at all airports were helpful and very considerate."
Cons: "We were not able to print our boarding passes the day before as expected per the website and purchase docs for the tickets, despite providing passport numbers (several times) and Global Entry registrations. Had to go to a ticket desk at first departure and third departure points to have them printed, with no explanations given. Also not allowed to choose our seats for the third leg. Food was barely edible. Paid extra for roomier seats on one leg, making it more comfortable, but were extremely tight on another leg which had many empty seats scattered throughout the cabin. Cabin attendants seemed more interested in pushing items that generated revenue than providing the ones that came with the ticket (which is never cheap to begin with)."
Pros: "It was all good.it was"
Pros: "Slept very well in business. Great crew!"
Pros: "Got me to destination, I slept the whole way."
Cons: "Delayed for about 15 minutes on arrival, something about maintenance and the entry door."
Pros: "The friendly personal"
Pros: "In seat entertainment"
Cons: "Boarding sequence"
Cons: "Self check-in staff at Seattle was not that helpful."
Cons: "A guy passed out prior to boarding, then they put him on the flight. We push back from the gate and start the engines and the guy passes out again. Now we are delayed 35 minutes. Why did they put someone one the flight that was clearly sick before he ever boarded then you make everyone miss their connection in Dallas. We got to the gate for our connecting flight 9 minutes before the pushed back from the ramp and they would not let us on??? WTF poor customer service!! Fly southwest from now on!"
Cons: "Poor cew service"
Cons: "Seats not enough padding"
Cons: "Sore lower back from the seat."
Cons: "I had two hour for connecting flight on quatr airways but the flight from St. Louis left St. Louis at 335 pm instead of 2pm. When I got of flight in Dallas they were already paging me overhead as a last call for quatr airways."
Airlines flying from Chennai to Texas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights